What 49 owners told NHTSA about the 2014 Mini Cooper Countryman

On or around 6/20/26, I went to drive my 2014 mini countryman. When I got inside, I quickly realized that there was mold growing throughout the vehicle, on the carpet, and in the trunk. The vehicle started, but I was unable to use the drivers side window. I sent the vehicle in for service and was informed that a massive leak after a storm had clogged the drain tubes to the moon roof allowing water to leak into the driver side floor. The water damaged the electrical box which caused the window to stop worked. I found out later that this electrical component failure can cause several other issues most alarmingly, increased potential for an electrical fire. I have filed a claim with my insurance company due to the water damage and mold. I’ve been quoted between $5,000-8,000 for repairs to the electric panel, cleaning the mold, replacing the carpet etc. other models of the mini for 2014 were recalled due to sunroof issues. It appears my mini countryman has the same moonroof and same problems as the other mini models that were recalled. Clearing of the drains on the moonroof should at least be a requirement under typical maintenance and communicated to buyers before they purchase these vehicles.

NHTSA ODI 11752251

The transfer case fail only 53,000 miles the dangerous part fail down the floor almost causing and a bad accident talking abut the pipe connecting to the rear tires I hear this is common in this cars that’s why I’m reporting the incident I take it to private Mecanic need to replace transfer case

NHTSA ODI 11717134

1- Component and system failed. Mini Copper, Contryman S : The key entry stopped responding. We managed to enter into the car, by removed the fob and using the key to open car. One inside, we noticed water dripping off the cd area and the dashboard. A further look reveled more water. 2- How was your safety or the safety of others put at risk?. Mini Copper, Countryman S: We made a short stop into the local Target. After back in the road noticed a sudden change around the central console. Most the electronic data was now gone or blinked. Stopped the car. After 10 minutes, tried to start the card but did no started right away. Now battery has some issued. The Central panel displayed a yellow/orange background. All functions gone or blinking. The temperature displayed a ghost image. Last, while inside the car we notice a funny smell. 3- Has the problem been reproduced or confirmed by a dealer or independent service center? A local Indi shop - Checo Auto Repair- said that at rain water came in contact with the electrical system and they replaced the inside real-view miror. After, all car's funtions restaurated. Key fob works. The dashboard data came back. The battery remain with some issue 4- Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Mini Copper Countryman S: No 5- Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Mini copper Countryman S: No, that I now . Then, 30 t0 45 day later, the car has

NHTSA ODI 11707492

The contact owns a 2014 Mini Cooper. The contact stated that the front driver's side and passenger’s side doors and windows failed to properly close. The vehicle was taken to the local mechanic who diagnosed the vehicle and determined that the failure was caused by a faulty foot well module which caused the electrical power windows to malfunction and the doors to not properly close. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 23V337000 (ELECTRICAL SYSTEM). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 80,000.

NHTSA ODI 11645104

Footwell module is bad. My safety is at risk everyday that I drive the vehicle. The high beams don't work, turn signals don't work, inside dash lights don't work,windows don't roll down, side mirror's don't work,inside lights don't work, doors don't lock.My car was in the shop for another issue and the mechanic said my floor boards were wet up front,( Hurricaine Helene) my car was at the shop during the hurricaine.I have never had an issue with my sunroof leaking. No the car wasn't inspected by any of the representatives.I have no clue why my car wasn't included in the recall. The clubman and the mini hardtop was in the recall for the foot well module. The car had a car up on a lift meaning needs serviced. The car stated having problems on 09/30/2024 the light came on.

NHTSA ODI 11622774

The JBE (junction box electronics) has failed. This has caused the fuel pump to stop responding. I'm not sure if my mechanic still has the original part. It did this in the street after backing out of the driveway. It could have been deadly had it happened on the interstate at 70mph. The unit has been inspected by a third party electronics repair shop and cannot be repaired. There were no warnings until it stopped working in the street. Vehicle has not been repaired, because available parts are diverted first to warrantied vehicles.

NHTSA ODI 11605365

The fuse box is defective and we are not able to find one anywhere on the globe that has this part. The lights will not go off and wears down the brand new battery we purchased. The car will not start & leaves us with a defective car. It’s a 2014 & only has 59,000 miles on it. The car came from Germany and only had one previous owner. How can you help us? We have an appointment with the BMW dealership on Maui, [XXX]. We just spent $400.00 to have the problem diagnosed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11583958

Engine motor mount sheared, allowing motor to interact with and bounce directly on the frame, and stressing the other connections and components. Dealer indicated this is a very common problem for this car model and is likely a design issue, and even had another example of a sheared mount on display in order to show others with the same issue.

NHTSA ODI 11549149

The fuse box JBE module has a Quality Assurance problem with a solder connection to the NEC low pressure fuel relay. This is a known issue with BMW/Mini. The car suddenly stalls without warning. If the driver is not keen or if traffic patterns do not allow, the car can be left in very dangerous situations on the highway or in the middle of intersection. The repair for this problem is widely distributed online via blogs and YouTube, but replacement modules are $1500 (part only) and these modules are not available until at least October 2023. There are no warning lights or other warnings prior to the incident. While I am not aware of any serious injuries, it is only a matter of time before someone is t-boned at an intersections. This part MUST be immediately recalled due to the safety risk. The images below show the JBE fuse box housing as well as the PCB where the cold solder joint can be seen. I have circled the cold solder joint in the close up picture.

NHTSA ODI 11537267

2014 Mini Cooper Countryman - Engine Low Oil Failure and yes the vehicle is available for inspection. Had an engine oil pressure electronic message come up on the car: Engine Oil pressure too low. Possible Engine damage. Swith off engine. Continued driving is not possible. Please contact mini dealership. Had the car towed to dealer. Was told there is an engine oil leak somewhere. The provided one possible fix, but not for sure fix for 2k. Was told to put oil in engine every 750 miles to help prevent any engine failures. Started looking into the potential recall or class action lawsuits and found this: BMW Class Action Lawsuit Says Mini Cooper Engines Leak, The BMW Mini Cooper Leaky Engine Class Action Lawsuit is Borkman v. BMW of North America LLC, Case No. 2:16-cv-02225. Was told to contact NHTSA for potential law suits that may help us with the issue. The car is not safe and should not be having problems like this. Please let us know if we can get any assitance with this. Thank You!

NHTSA ODI 11525479

The contact owned a 2014 Mini Countryman. The contact stated that after parking the vehicle in his driveway, approximately two hours later the neighbor who noticed the windshield wipers were activated and that the interior of the vehicle was foggy, alerted the contact of their observance. The contact opened the door of the vehicle and discovered smoke and a burning amber-colored dashboard. The fire department was called to the scene but no extinguisher was needed since the fire was only in the interior of the vehicle and had extinguished on its own. A fire report was taken at the scene and the vehicle was towed away. During the incident, the vehicle was destroyed. The cause of the failure was not determined. The failure mileage was 90,000.

NHTSA ODI 11524389

Mini cooper keeps leaking oil which can be dangerous for road safety. There are Lawsuits going on but company has not recalled their vehicles to fix oil leak issue. It has cost consumers thousands of dollars in repair, time loss & mental harassment. Company is aware of the issues and has not done anything. These cars are not safe to be driven & sold in the USA.

NHTSA ODI 11524490

The drains that funnel rain water from sun roof and doors become dislodge causing water to flood inside the passenger floor and cause electrical short.. my main computer shorted out and my car died while i was doing 65 mph on the freeway i was almost killed the mini dealer checked it out and said the water inside was the cause it ran me $4000 to repair it I looked on line and there's hundreds of people that have gone thru similar issues

NHTSA ODI 11497837

The contact owns a 2014 Mini Cooper. The contact stated that while driving approximately 25 mph, there was smoke detected from the vehicle. The vehicle caught fire without warning. There were no reported injuries, air bag deployment, or crash. The fire department distinguished the fire. A police report was filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was towed to a lot. The manufacturer was not notified of the failure. The failure mileage was approximately 84,700.

NHTSA ODI 11473561

THIS CAR HAS 52,000 MILES AND IS LEAKING OIL FROM THE FRONT OF THE ENGINE. WHEN LOOKING, I FOUND THAT MANY PEOPLE HAVE THE SAME PROBLEM, AND IT IS EXPENSIVE TO FIX.

NHTSA ODI 11406617

ENGINE LIGHT TURN ON CONSTANTLY. ENGINE WAS REPLACED LEAKS, SENSORS, SPARKS PLUGS ETC. CAR CONTINUES TO JERK AFTER CHANGING PARTS. UNSAFE TO DRIVE. JERKS AFTER STARTING AND SPEEDS OF 40MPH AND HIGHWAY SPEEDS. OIL FOUND IN SPARK PLUGS AND CHANGED STILL HAS PROBLEMS.

NHTSA ODI 11388520

THE LIGHTS CHANGE COLOR SPECTRUM, [XXX], FLICKER, BLACK OUT, AND THEN RETURN TO NORMAL. AN INTERNET SEARCH OF VEHICLE FORUMS SHOWS THIS IS A FREQUENTLY OCCURRING MINI PROBLEM AND THERE WAS A BULLETIN CIRCULATING AT MINI DEALERSHIPS REGARDING THIS PROBLEM. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 11387428

TL* THE CONTACT CALLED ON BEHALF OF A DAUGHTER WHO OWNS A 2014 MINI COOPER COUNTRYMAN. THE CONTACT STATED THERE WERE THREE AIR BAG WARNING LIGHTS ILLUMINATED. THE CONTACT CALLED MINI OF ONTARIO LOCATED AT 1251 AUTO CENTER DR, ONTARIO, CA 91761, (909) 895-2925, AND MADE AWARE OF THE FAILURE. THE VEHICLE WAS DIAGNOSED BUT NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.*DT DEALER TOLD THE CONSUMER SEAT BOTTOM PROXIMITY SENSOR SYSTEM FAILURE WAS NOT PART OF THE RECALL. FAILURE CODES AS FOLLOWS: 93C3: ACSM/MRS: SEAT-OCCUPANCY DETECTOR, PASSENGER. 9434: FRONT PASSENGER SEAT OCCUPANCY - SHORT CIRCUIT OR OPEN CIRCUIT. 9435: FRONT PASSENGER SEAT OCCUPANCY - SHORT CIRCUIT OF OPEN CIRCUIT DUE TO MOISTURE. *JB

NHTSA ODI 11328513

PURCHASED USED SUMMER 2018. IN FALL OF 2018, FRONT DRIVER-SIDE DOOR LATCH MECH. FAILED, PREVENTING DOOR FROM CLOSING. MECH WAS REPLACED BY DEALER. WINTER OF 2018 THE DRIVER-SIDE REAR AND PASSENGER-SIDE REAR LATCH MECHS FAILED. AGAIN, DOORS CANNOT BE SECURED WHEN THE MECH FAILS. DEALER REPLACED BOTH REAR DOOR MECHS.. ON APRIL 7 2020, PASSENGER-SIDE FRONT MECH FAILED, PREVENTING DOOR FROM BEING SHUT. TWO COMPLAINTS: WHY SO MANY FAILURES IN THE LATCH MECHANISM, AND WHY THE FAILURE MODE RENDERS THE DOOR UNABLE TO BE CLOSED OR LATCHED. VEHICLE CAN'T EVEN BE SAFELY TOWED WITH THE DOORS DISENGAGED FROM THE NADER PIN. WE USED NYLON RATCHET STRAPS TO SECURE THE DOORS SHUT WHILE TRANSPORTING IT FOR REPAIR. FIRST THREE LOCK MECHS FAILED WHILE VEHICLE WAS STATIONARY/PARKED. LAST FAILURE OR PASSENGER FRONT OCCURED AFTER VEHICLE WAS IN MOTION - LATCH DISENGAGED AND DOOR SWUNG OPEN WHILE MAKING LEFT TURN. ATTACHING FOUR IMAGES OF REMOVED FAILED LATCH MECH SHOWING MFR AND PART NO INFO

NHTSA ODI 11320962

WATER INTRUSION AT THE FRONT SEAT FOOT WELLS WHICH CAUSED ELECTRICAL ISSUES AND A BATTERY PROBLEM.

NHTSA ODI 11308014

TURBO CHARGER HAS SYSTEMATICALLY FAILED OVER THE LAST YEAR, WITH WORSENING EFFECTS. THIS CAUSES THE CAR TO AUTOMATICALLY GO INTO "LIMP MODE" AND CUTS POWER. THIS IS DANGEROUS FOR DRIVING ON THE HIGHWAY. THIS IS A COMMON COMPLAINT WITH MINI COOPERS WITH MANY, BUT NOT ALL YEARS RECALLED.

NHTSA ODI 11233525

HELLO, I AM THE ORIGINAL OWNER OF A 2014 MINI COOPER COUNTRYMAN PURCHASED NEW FROM IRVINE MINI, IRVINE CALIFORNIA, ON MY WAY HOME TO SAN DIEGO FROM THE PURCHASE THE REAR PASSENGER WINDOW STOPPED WORKING, I PULLED OVER CALLED THE DEALERSHIP AND WAS TOLD TO GO IN THE NEXT DAY FOR REPAIR, IT WAS REPAIRED THE NEXT DAY, ELECTRICAL FAILURE. 2014, NEXT WAS THE ENGINE WOULD STAY ON WHEN THE KEY WAS REMOVED, DEALERSHIP X 3 BUT THEY COULD FIND NOTHING, 2ND YEAR WAS DRIVING UPHILL CITY STREETS AND CAR LOST POWER, STARTING SMOKING, PULLED OVER AFTER RESTING CAR WAS DRIVABLE, DEALERSHIPS COULD FIND NOTHING WRONG, WE NEVER RECEIVED ANY NOTICE FROM OUR DEALERSHIP INFORMING US OF FAULTY TRANSMISSION. MY CHECK ENGINE LIGHT NEVER CAME ON BUT CAR STARTED LOSING POWER A FEW WEEKS AGO. I RECENTLY TOOK IT TO DEALER WHO TOLD ME THE TRANSMISSION HAS TO BE REPLACED, IT WASN'T A COMPUTER GLITCH AND THESE TRANSMISSIONS CANNOT BE SERVICED. WHAT DO I DO NOW?

NHTSA ODI 11231603

FOR THE PAST YEAR, ALL EXTERNAL LIGHT WIRING HAS MELTED. FIRST INSTANCE 5/24/18 BOTH LICENSE PLATE BULBS SHORTED, SECOND INSTANCE 10/26/18 DRIVERS SIDE HEADLIGHT BULB CONNECTOR INSIDE LIGHT MELTED, THIRD INSTANCE 5/21/19 PASSENGER SIDE HEADLIGHT BULB WIRING HARNESS MELTED, FOURTH INSTANCE AND CURRENT 5/30/19 RIGHT TAILLIGHT BULB WIRING MELTED.

NHTSA ODI 11210887

THERMOSTAT HOUSING FAULT CODE CAME ON WHILE DRIVING. 2014 MINI COOPER HARDTOP MODELS HAVE A RECALL. MY VIN # DOES NOT. PLEASE INVESTIGATE THIS AND INITIATE A RECALL FOR MY VIN.

NHTSA ODI 11192704

MY INSURANCE HAS ASKED ME TO FILE THIS COMPLAINT AS MY VEHICLE'SAIRBAGS DEPLOYED AT AN IMPACT UNDER 5 MPH LEADING TO THE CONCLUSION THAT THE AIRBAG SENSOR IN MY CAR IS FAULTY.ON FRIDAY, JULY 6TH AT 10:15 AM I WAS DRIVING ON THE 405 N IN BUMPER TO BUMPER FREEWAY TRAFFIC, IT WAS A CLEAR DAY WITH GOOD VISIBILITY AND ROAD CONDITIONS. THE TWO VEHICLE'S INVOLVED IN THE MINOR COLLISIONWERE MY 2014 MINI COUNTRYMAN AND A 2017 INFINITY. MANYCARS WERE CUTTING OVER TO THE RIGHT TO GET ONTO THE UPCOMING 55 NORTH AND SOUTHBOUND INTERCHANGE HIGHWAY. ASI WAS MERGING TO THE LEFT A GREY CAR SPED BY TO MERGE RIGHT CAUSING ME TO MERGE BACK INTO MY LANE. HOWEVER, THE WHITE INFINITY AHEADHAD HIT THE BRAKES CAUSING ME TOTAP HER REAR BUMPER AT AN IMPACT UNDER 5 MPH. THEN THE THREE DRIVER'S SIDE AIRBAGS DEPLOYED. I IMMEDIATELY CALLED 911 AND THEY TRANSFERRED ME TO THE CHP. AFTER HANGING UP, I GOT OUT OF MY CAR AND THE OTHER DRIVER AND IEXCHANGED INFORMATION. THE OTHER DRIVER LEFT WITHIN 5 MINUTES AS HERBUMPER WAS LEFT WITH ONLY A MINOR SCRATCH, AND NO DENTS OR BUMPS.I GOT BACK IN MY VEHICLE AND WAITED FOR THE CHP. WHEN THE OFFICER ARRIVED, HE PUSHED MY CAR TO THE RIGHT SIDE OF THE ROAD. WE WAITED FOR THE AAA TOW TRUCK. NO ACCIDENT REPORT WAS TAKEN AS THERE WAS NO ACCUSATIONS OR INJURY. THE TOW TRUCK DROVE MY VEHICLE TO THE NEAREST MINI DEALERSHIP.MY INSURANCE COMPANY WANTS TO MOVE FORWARD AND FIX BOTH CARS' MINOR DAMAGE AND REPAIR MY VEHICLE'S AIRBAGS. THECOST PER AIRBAG RANGES FROM $1000 TO $2000.HOW VERY UNFORTUNATE GIVEN THE EXTREMELY MINOR DAMAGE INVOLVED.FROM WHAT I HAVE GATHERED, I'VE FOUND THAT AIRBAGSARE TO DEPLOY AT AN ABSOLUTE MINIMUM SPEED OF 10 MPH. GIVEN THE FACT THAT THE AFOREMENTIONED COLLISION OCCURRED BELOW 10 MPH, IT IS THEREFORE TO BE ASSUMED THAT SOME SORT OF ERROR OCCURRED CAUSING THE DEPLOYMENT OF MY VEHICLE'S AIRBAGS.

NHTSA ODI 11112041