Home · 2014 Mercedes-benz Sprinter 2500 12 Passenger Van · Complaints
What 38 owners told NHTSA about the 2014 Mercedes-benz Sprinter 2500 12 Passenger Van
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
2 of 38 complaints match · Transmission & drivetrain · clear filters
Jun 11, 2023Transmission & drivetrainSpeed control
The van won’t throttle when requested and will lose power going uphill. I can set the cruise at 70 but the van will only accelerate to 55 to 65. When going uphill it will drop all the way to 45 mph with no ability to accelerate. Mercedes in Missoula has looked at it and said it’s the way the new update “fixed” the limp mode and there is nothing wrong with it. Our personal mechanic has also concluded there is nothing wrong. We live in rural Montana and this is our main vehicle as we have a large family. It’s extremely scary to have a semi come screaming up behind you and not having anywhere to go.
NHTSA ODI 11526466
Feb 7, 2019Transmission & drivetrain
DIESEL PARTICLE FILTER CONNECTOR BREAKING. CONNECTOR BREAKS ALLOWING CARBON MONOXIDE TO ENTER THE PASSENGER COMPARTMENT. HOT EXHAUST GASES BURN AND MELT WIRING UNDER TRUCK CUTTING OFF ENGINE POWER CAUSING VEHICLE TO STALL WHILE DRIVING.
NHTSA ODI 11174948
Working with the data? Download all 38 complaints as CSV · fetched from NHTSA July 14, 2026