Home · 2014 Mercedes-benz Sprinter 2500 12 Passenger Van · Complaints
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
3 of 38 complaints match · Electrical system · clear filters
Odometer Fraud. The contact purchased a 2014 Mercedes-Benz Sprinter 2500. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 70,000 and at the time of registration, it was discovered that the mileage was 223,000.
NHTSA ODI 11673305
VEHICLE WAS DRIVEN ABOUT 5 MILES, PARKED AND NOT RUNNING, ABOUT 2.5HRS LATER FIRE STARTED ON THE LEFT REAR SIDE / UNDERCARRIAGE. FUEL TANK CAUGHT FIRE. NO PRIOR RUNNING DEFECTS. STARTING POINT FOR THE FIRE APPEARS AT OR NEXT TO FUEL TANK ON THE LEFT SIDE WITH THE FIRST FLAMES VISIBLE UP THE LEFT REAR WHEEL HOUSING WITH THE VEHICLE PARKED ON A SLIGHT INCLINE AND THIS ETCHED IN AN ARC SHAPE ABOVE THE LEFT REAR WHEEL. INSIDE VEHICLE NO PERSONAL ITEMS OR AFTERMARKET MODIFICATIONS. FIRE SPOTTED APPROXIMATELY 3:15 - 3:17 EASTERN TIME, WEATHER TEMPS IN MID 70S. THIS WAS A HIGH TOP 12 PASSENGER MODEL 144" WHEELBASE WITH AUXILIARY AIR AND HEAT OPTIONS. NO OCCUPANTS AND NO INJURIES.
NHTSA ODI 11355724
AT NIGHT THE HEADLIGHT SWITCH IS NOT ILLUMINATED SHOWING THE POSITION OF THE HEADLIGHT SWITCH. THERE IS NO WAY TO SEE WHAT IS SELECTED BY THE HEADLIGHT SWITCH EXCEPT WITH A FLASHLIGHT. THE INTERIOR LIGHTS ARE NOT BRIGHT ENOUGH TO ILLUMINATE THE DASH IN THE ARE OF THE HEADLIGHT SWITCH TO KNOW WHERE IT'S SET. THIS IS STRANGE BECAUSE EVERY OTHER SWITCH AND INDICATOR ON THE DASH IS BACK-ILLUMINATED EXCEPT THE HEADLIGHT SWITCH. THE SWITCH IS A ROTARY SWITCH WITH AN OUTER RING THAT SHOWS WHAT IS SELECTED WHEN THE INNER KNOB IS AT THAT POSITION. THE ONLY PART THAT IS ILLUMINATED IS THE LINE ON THE INNER KNOB. THE SELECTION POINTS AROUND THE KNOB ARE NOT ILLUMINATED. EVERY OTHER ITEM ON THE DASH IS ILLUMINATED FROM BEHIND EXCEPT THOSE AROUND THE OUTSIDE OF THE HEADLIGHT SWITCH. THIS IS A CONCERN BECAUSE AT NIGHT YOU CAN'T SEE WHAT THE HEADLIGHT SWITCH IS SET TO AND IT TAKES YOUR CONCENTRATION OFF THE ROAD AND DRIVING AS YOU TRY TO FIGURE OUT WHERE YOUR HEADLIGHT SWITCH IS SET. *TR
NHTSA ODI 10627646
Working with the data? Download all 38 complaints as CSV · fetched from NHTSA July 14, 2026