Home · 2014 Mercedes-benz S-class Phev · Complaints
What 25 owners told NHTSA about the 2014 Mercedes-benz S-class Phev
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
2 of 25 complaints match · Suspension · clear filters
Dec 30, 2022Suspension
The vehicle dropped at front axle areas on both sides. The next message stated "Vehicle to Low". Vehicle is available for inspection upon request. Could not drive regular speed limit almost got rear ended. Reproduced i am not sure, there is however about 3 manufacturer communications on this issue. There have not been any inspections relating to this issue with insurance. The manufacturer Mercedes previously inspected and replaced several issues relating to suspension on this vehicle type. There are at least 40-60 product model vehicle types that have this issue. The vehicle i drive is one of them. The warning lamp came on when starting the car, the front end did not rise as it was expected to , warning lamp stated Vehicle level too low
NHTSA ODI 11499543
Jul 9, 2015SuspensionTransmission & drivetrainVisibility & wipersBrakes
TL* THE CONTACT OWNS A 2014 MERCEDES BENZ S550. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE DOWNSHIFTED AND SUDDENLY THERE WAS A HARD SHIFT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED OR WHEN STOPPED AT A TRAFFIC LIGHT. THE CONTACT ALSO NOTICED THAT THERE WAS A LOUD NOISE NEAR THE REAR OF THE VEHICLE. THE CONTACT ALSO NOTICED THAT THE TILT FUNCTION FEATURE ON THE RIGHT PASSENGER MIRROR FAILED. WHEN FUNCTIONING PROPERLY, THE RIGHT PASSENGER MIRROR TILTED DOWNWARD AND TO THE RIGHT WHEN THE VEHICLE WAS PLACED IN REVERSE; THEREFORE, THE DRIVER COULD SEE ALL OBJECTS TO THE REAR PASSENGER SIDE OF THE VEHICLE AND IN THE VEHICLE'S BLIND SPOT. THE MIRROR FAILED TO RETURN TO THE DRIVER'S SETTING AFTER SHIFTING THE VEHICLE INTO DRIVE AFTER BEING IN REVERSE. THE FAILURE RECURRED MULTIPLE TIMES. THE DEALER STATED THAT THE REAR SUSPENSION SYSTEM AND THE REAR BRAKES NEEDED TO BE REPLACED. THE DEALER ALSO STATED THAT THEY WERE UNABLE TO LOCATE A FAILURE WITH THE MIRROR. THE REAR SUSPENSION SYSTEM AND THE REAR BRAKES WERE REPLACED; HOWEVER, THE FAILURE WITH THE MIRROR PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI 10732993
Working with the data? Download all 25 complaints as CSV · fetched from NHTSA July 21, 2026