What 302 owners told NHTSA about the 2014 Mercedes-benz E-class Cabrio

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUBMER 19V01000 (AIR BAG) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ RBM OF ATLANTA 7640 ROSWELL ROAD ATLANTA, GA 30350, PHONE (770) 390-0700, WAS CONTACTED BY PHONE AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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MERCEDES BENZ USA LETTER RECALL TO ME FEB MAR 2019 DEALER KEEPS SAYING NO PARTS

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TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: NHTSA NUMBER 19V-010000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* TAKATA RECALL- THE CONTACT OWNS A2014 MERCEDES BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 19V01000 (AIR BAGS). AFTER CONTACTING THE DEALER MERCEDES BENZ OF NORTHLAKE (10725 NORTHLAKE AUTO PLAZA BLVD, CHARLOTTE NC) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* TAKATA RECALL. THE CONTACT OWNS 2014 MERCEDES-BENZ E350. THE CONTACT RECEIVED RECALL NOTIFICATION NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) AND CALLED MERCEDES BENZ OF PRINCETON DEALER, (2910 US-1 LAWRENCEVILLE NJ 08648, (609) 771-8040) AND WAS INFORMED PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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DRIVERS SEAT CUSHION THREADS TORN AT CENTER SEAM

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TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. MERCEDES-BENZ OF DELRAY (1001 LINTON BLVD, DELRAY BEACH, FL 33444) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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POWER STEERING MALFUNCTION (CANNOT TURN BUT THE POWER WAS STILL ON. THE SCREEN IN FRONT OF DRIVER'S SEAT ALSO SHOWED THE MESSAGE.) SUDDENLY HAPPENED IN A SECOND WHEN I DROVE IN A LOW SPEED (AROUND 25-30). I WAS VERY VERY LUCKY ENOUGH TO SLIDE MY CAR SLOWLY BY THE CURB SINCE THE TRAFFIC WAS NOT HEAVY. I GOT MY CAR TOWED TO THE DEALER WHICH I JUST FINISHED MY YEARLY MAINTENANCE 10 DAYS AGO. THEY FOUND MY CAR'S COMPUTER HAD A BUG. THEY RE-PROGRAMMED MY CAR'S COMPUTER IN THE NEXT DAY. THE PROBLEM HAS SOLVED SO FAR. THIS HAD HAPPENED ABOUT 2 WEEKS AGO. I GOOGLED TO FIND THIS PROBLEM SEEMS HAPPENED A FEW TIMES BEFORE BUT NO RECALL. I DID THE MAINTENANCE WITH THE DEALER EVERY YEAR. DUE TO THE DEFECT AND DEALER'S NEGLIGENCE, MY LIFE HAD SERIOUSLY THREATENED BY THIS CRITICAL SITUATION. I WOULD URGE YOU TO INVESTIGATE THE SEVERITY FOR THIS CASE TO AVOID OTHER ACCIDENTS HAPPENING.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT CALLED PARK PLACE MOTORCARS DALLAS AT 877-475-5033 (LOCATED AT 6113 LEMMON AVE, DALLAS, TX 75209) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT CONSUMER STATED AIRBAGS WERE NOT REPLACED.*JB

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TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ E350A. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTICE ON JANUARY 18, 2019 REGARDING THE AIR BAGS. MERCEDES-BENZ OF GILBERT (3455 S GILBERT RD, GILBERT, AZ 85297, (480) 407-5800) STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE AND DID NOT KNOW WHEN THEY WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2014 MERCEDES E-350. WHILE DRIVING 60 MPH, THE VEHICLE MADE AN ABNORMAL BUMPING NOISE COMING FROM THE ENGINE WITHOUT WARNING. THERE WERE NO VISIBLE LEAKS. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF PEMBROKE PINES (14199 PINES BOULEVARD, PEMBROKE PINES, FL 33027, (954) 644-5035) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION AND RADIATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: [XXX] THE MANUFACTURER STATED THAT THEY WOULD LOOK INTO THE FAILURE. THE FAILURE MILEAGE WAS 85,000.*DT *TP 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'

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TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF FORT MYERS (15461 S TAMIAMI TRAIL, FORT MYERS, FL 33908, (800) 351-7403) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE PART WOULD BECOME AVAILABLE IN 2021. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. WHILE DRIVING 20 MPH, SMOKE WAS DETECTED COMING FROM THE SPEAKER LOCATED ON THE REAR PASSENGER DOOR. THE VEHICLE WAS TAKEN TO ATLANTA CLASSIC CARS (1705 BOGGS RD NW, DULUTH, GA 30096, (770) 279-3600) AND THE CONTACT WAS INFORMED THAT THE SPEAKER BURST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.

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2014 MERCEDES BENZ E350. CONSUMER WRITES IN REGARDS TO PARTS BEING UNAVAILABLE TO PERFORM SAFETY RECALL. *LD *JS

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TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION MERCEDES-BENZ OF DELRAY (LOCATED AT 1001 LINTON BOULEVARD, DELRAY, FL 33444, 561-291-6095) AND WAS INFORMED THAT THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE DEALER DID NOT KNOW WHEN THE PART WOULD BE AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ E550. WHILE DRIVING AT LOW SPEEDS, THE REAR PASSENGER SIDE SPEAKER AND WINDOW BEGAN TO SMOKE. THERE WAS ALSO AN ABNORMAL RUBBER AND BURNING ODOR AND A CRACKING NOISE EMERGING FROM THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED MERCEDES-BENZ OF DENVER (940 S COLORADO BLVD, DENVER, CO 80246, (303) 953-4581), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 61,950.

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TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH OF 2019. THE CONTACT SPOKE WITH TYSINGER AUTOMOTIVE (2712 MAGRUDER BOULEVARD, HAMPTON, VA 23666, (757)-865-8000) AND WAS INFORMED THAT THEY DID NOT KNOW WHEN PARTS WOULD BE AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS INVALID.

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TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. WHILE DRIVING 35 MPH, THE CONTACT SMELLED A BURNING ODOR AND NOTICED SMOKE COMING FROM THE REAR PASSENGER DOOR. THE CONTACT PULLED OVER AND HEARD A SIZZLING NOISE COMING FROM THE REAR PASSENGER DOOR SPEAKER. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE MANUFACTURER WAS NOTIFIED AND ADVISED THAT THE VEHICLE BE TAKEN TO A LOCAL DEALER. THE CONTACT DROVE TO MERCEDES-BENZ OF PLEASANTON (5885 OWENS DR, PLEASANTON, CA 94588, (925) 463-2525) WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER SPEAKER WAS MELTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 87,000.

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TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ E550C. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). MERCEDES-BENZ OF SEATTLE (2025 AIRPORT WAY S, SEATTLE, WA 98134, (206) 467-9999) WAS INFORMED OF THE RECALL AND STATED THAT THE CONTACT WOULD BE NOTIFIED WHEN THE PART BECAME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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MERCEDES DEALERSHIP INFORMED ME THAT THE REAR MAIN SEAL OF MY AUTOMOBILE IS LEAKING AND COULD BE EXTREMELY DANGEROUS. THEY HAVE REFUSED TO CORRECT THIS SAFETY VIOLATION. THEY HAVE TO PULL THE ENGINE TO CORRECT IT. THIS LEAKAGE COULD CAUSE A FIRE CAUSING LOSS OF LIFE. I WAS INFORMED THE DEALER WOULD REPAIR THIS FOR ANYONE DRIVING A 2014 DIESEL AUTO. SINCE LESS THEN 3% OF CARS ARE DIESEL POWERED THIS IS OBVIOUSLY A WAY FOR MERCEDES TO AVOID REPAIRS. THEY STARTED REPAIRING THIS PROBLEM IN DIESEL CARS BEFORE MY WARRANTY EXPIRED. I HAVE BROUGHT MY MERCEDES IN FOR REGULAR MAINTENANCE CHECKS. IT IS OBVIOUS THAT THE COMPANY IS TRYING TO AVOID LOSSES RATHER THAN REPAIRING SAFETY PROBLEMS. MY AUTO WAS PURCHASED BRAND NEW. I AM WORRIED ABOUT MY LIFE AND MY CHILDREN. THIS IS GROSS NEGLIGENCE AND COULD LEAD TO LOSS OF LIFE IF NOT CORRECTED.

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I HAVE HAD 6 BLOW OUTS OR BUMPS IN MY TIMES IN 2.5 YEARS WITH THESE CONTIPROCONTACT 245/40 R 18 97V TIRES IN NORMAL, URBAN DRIVING. THE REP AT THE DEALERSHIP TOLD ME THAT THIS IS A VERY COMMON ISSUE WITH THESE TIRES AND HE DOES NOT RECOMMEND THEM TO ANYONE. THE MOST RECENT BLOWOUT HAPPENED WITH I WAS DRIVING 40 MPH AND I DID NOT HIT A POTHOLE OR BUMP. THAT TIRE WAS ONLY 3 MONTHS OLD WHEN IT BLEW. IN THE PREVIOUS 10 YEARS, I HAD 2 BLOW OUTS ON MY PREVIOUS. PLEASE INVESTIGATE

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TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE PART WAS UNAVAILABLE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *AS *TR

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THE VEHICLE WAS IN TRANSIT ON THE HIGHWAY AT CRUISING SPEEDS WHEN SUDDENLY THE RIGHT REAR SPEAKER BEGAN TO MAKE NOISES THAT SOUNDED LIKE A RATTLING OR CRACKLING. PREVIOUSLY, THE CAR HAD BEEN MAKING SIMILAR CRACKLING NOISES FROM THE FRONT DASHBOARD, HOWEVER UPON THE SPREAD OF THIS NOISE TO THE RIGHT REAR SPEAKER, THE CAR SOON FILLED WITH THE SMELL OF BURNING RUBBER AND SMOKE. AS THE SMELL PROGRESSED, I PULLED OVER IN FEAR OF A POTENTIAL FIRE AND HAD THE VEHICLE TOWED AFTER I WAS TOLD THAT IT COULD CATCH ON FIRE IF I CONTINUED DRIVING IT. THIS IS AN EXTREMELY DANGEROUS ISSUE THAT COULD MORE SEVERELY EFFECT ANOTHER INDIVIDUAL SHOULD THEY NOT BE AS KEEN ON NOTICING CABIN SOUNDS AND OR THE SMELL OF SMOKE. THE SMELL OF SMOKE IS RATHER POTENT AND INTENSE THOUGH, SO IT IS UNLIKELY THAT WOULD GO UNNOTICED.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) WAS RECEIVED. MERCEDES-BENZ OF COCONUT CREEK (4250 N. STATE RD. 7, COCONUT CREEK, FL) STATED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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