What 302 owners told NHTSA about the 2014 Mercedes-benz E-class Cabrio

UNDER NORMAL, URBAN DRIVING CONDITIONS ON PAVED ROADS AND HIGHWAYS, WE'VE HAD THREE (3) SIDEWALL FAILURES ON FRONT TIRES. A 2014 MB E350 SPORT SEDAN WITH 18" AMG WHEELS AND CONTINENTAL PROCONTACT 245/40 R18 TIRES. IN EACH CASE, WE NOTICED THE BUBBLED SIDEWALL BEFORE ANY INCIDENT. TIRES HAD 70% TREAD REMAINING WITH APPROX 10,000 MILES. FAILURE OCCURRED ON FRONT TIRES ONLY.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART WITHIN A REASONABLE TIMEFRAME FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). MERCEDES-BENZ OF CUTLER BAY (10701 SW 211 ST, CUTLER BAY, FL 33189, (305) 251-0345) WAS CONTACTED. THE MANUFACTURER WAS ALSO CONTACTED TO ADDRESS PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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DISTRONIC WAS IN USE, AND FAILED. ABS LOCKE UP, CAUSING ME TO SKID INTO ANOTHER VEHICLE.

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FUEL SMELLS AND LEAKS SIMILAR TO EARLIER MODELS. MERCEDES CLAIMS THIS TO BE NORMAL IF THE TANK IS OVERFILLED WHEN I CALLED BUT DON'T REMEMBER THE NAME OF THE PERSON.

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TL* THE CONTACT OWNED A 2014 MERCEDES-BENZ E350. WHILE DRIVING LOW SPEEDS, THE CONTACT'S VEHICLE WAS T-BONED ON THE DRIVER'S SIDE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOTALED AND TOWED FROM THE SCENE. THE CONTACT AND PASSENGER SUFFERED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 49,000 *BF ... CONSUMER STATED SEAT BELT DID NOT TIGHTEN DRIVING THE IMPACT. DRIVER RECEIVED HEAD INJURY AND BROKEN BONE IN HER LEFT HAND DUE TO FAILURE OF AIRBAGS. DRIVER WENT THE EMERGENCY ROOM. *JB *DT *TR

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2014 MERCEDES-BENZ E350 . CONSUMER WRITES IN REGARD TO SAFETY RECALL NOTICE TO REPLACE PASSENGER SIDE AIRBAG MODULE. *AS *TR

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TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ E550. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE REMEDY AND PART WITHIN A REASONABLE TIME FRAME CONCERNING NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). MERCEDES-BENZ OF HUNT VALLEY (9800 YORK RD #2, COCKEYSVILLE, MD 21030, 1-(410) 306-7080) WAS WAITING ON THE MANUFACTURER TO PROVIDE THE REMEDY AND PART. THE MANUFACTURER WAS CONTACTED TO ADDRESS PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FLETCHER JONES MOTORCARS (3300 JAMBOREE RD, NEWPORT BEACH, CA 92660, (949) 718-3000) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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PURSUANT TO LAW 49 U.S.C. CHAPTER 301, I AM SUBMITTING A COMPLAINT THAT NHTSA RECALL #17V627 IS NOT BEING REMEDIED WITHIN A REASONABLE AMOUNT OF TIME BY MY MERCEDES-BENZ DEALER. I HAVE CALLED SEVERAL TIMES SINCE THE NOVEMBER 2017 RECALL WAS ISSUED AND AS OF TODAY (02.13.2019) THEY STILL DO NOT HAVE THE PART NOR DO THEY HAVE ANY ESTIMATED TIMELINE OF WHEN THEY WILL HAVE THE PART. I AM JUST TOLD TO CALL BACK.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ E550A. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTIFICATION FOR THE (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF SAN JOSE (3000 E CAPITOL EXPY, SAN JOSE, CA 95148, (408) 214-3009) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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SPEAKER IN RIGHT REAR DOOR HAS MELTED FOR THE SECOND TIME IN 5 MONTHS, CREATING A BURNING ODOR IN VEHICLE.

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CUSTOMER RAN CAR OUT OF OIL DESTROYING ENGINE AND TURBO'S TOTAL COST OF REPAIR IS 25,000

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FOOT ON BRAKE TO EFFECT REVERSE AND THE ENGINE ACCELERATED AT HIGH SPEED UNCONTROLLED AND HIT TWO CARS IN REVERSE AND TOTALLY DESTROYED MY CAR.. THE VEHICLE WAS STOPPED IN A PARKING LOT

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REPEATED FLAT TIRE/TIRE DAMAGE WHILE DRIVING OVER SMALL POTHOLES IN ROAD IN WASHINGTON DC METRO AREA(SMALL ROADS/HIGHWAY). FREQUENTLY 2 TIRES ARE DAMAGED ON THE SAME SIDE. . REQUIRED REPLACEMENT OF NINE TIRES SINCE 2015 WITH FIVE TIRES CHANGED OVER THE LAST 5 MONTHS(SINCE AUGUST 2018).APPARENTLY, LOW PROFILE CONTINENTAL TIRES(245/40R18) USED BY MERCEDES FOR THE E350 ARE KNOWN TO BE A ROAD HAZARD. ON ONE OCCASION, A "BUBBLE" WAS NOTED DURING INSPECTION OF TIRE. I WAS TOLD NO OTHER/MORE DURABLE TIRES CAN BE USED WITH THE E350 MODEL! CLEARLY, THIS TIRE MODEL IS PRONE FOR FREQUENT FAILURE AND MAY PRESENT A ROAD HAZARD FOR DRIVERS AND CAR OCCUPANTS.

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PRE SAFE COLLISION WARNING- THE LIGHTS BEEPS WHEN THERE IS NOTHING IN FRONT OUR NEXT TO ME. IT IS VERY DISTRACTING. I TOOK THE CAR IN TO THE DEALER THREE TIMES ALREADY FOR THE SAME PROBLEM. NOW IT IS STILL BEEPING. THERE NEEDS TO BE A RECALL BECAUSE IT IS VERY DISTRACTING AND CAN CAUSE AN ACCIDENT.

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I WAS DRIVING ON ROUTE 40 (SPEED LIMIT 55MPH, BUT 45 MPH DUE TO CONSTRUCTION) WHEN I BEGAN HEARING RATTLING IN MY REAR PASSENGER SIDE SPEAKER, THEN CRACKLING, A BURNING SMELL AND THEN SMOKE FILLED MY VEHICLE. I BELIEVED MY VEHICLE WAS ON FIRE. HAD I NOT REMAINED CALM, I COULD HAVE CAUSED AN ACCIDENT. I ENDED UP DRIVING TO A NEARBY WALMART PARKING LOT WHERE I LEFT MY VEHICLE UNTIL IT WAS TOWED TO THE DEALERSHIP FOR A DIAGNOSTIC. THE TOW TRUCK DRIVER ALSO CONFIRMED SMELLING THE BURNING UPON STARTING MY VEHICLE TO PULL IT ONTO THE TOW TRUCK. THIS HAPPENED ALTHOUGH NO AUDIO WAS BEING USED IN THE VEHICLE. I GOOGLED THE ISSUE AND LOCATED SIMILAR STORIES ON MBWORLD.ORG FORUM DATING BACK TO 2016. THE ISSUE IS MELTING HARMON KARDON SPEAKERS IN THE 2014 E350 MODEL. SPEAKERS DO NOT MELT AS A PART OF NORMAL WEAR AND TEAR, BUT BECAUSE OF POOR WIRING, ADHESIVE AND/OR CRAFTSMANSHIP. MY SERVICE ADVISOR CALLED ME TODAY AND CONFIRMED MY SUSPICIONS THAT THE REAR PASSENGER SPEAKER HAD IN FACT MELTED AND MY FRONT DRIVER SIDE SPEAKER IS ALSO IN THE PROCESS OF SUFFERING THE SAME FATE. BOTH NEED REPLACING. BECAUSE MY VEHICLE HAS BEEN OUT OF WARRANTY FOR JUST OVER A YEAR, THERE ARE NO RECALLS FOR THIS ISSUE AND IT IS NOT A "KNOWN ISSUE" I AM EXPECTED TO PAY OUT OF POCKET FOR 2 MALFUNCTIONING/ MELTING SPEAKERS CAUSED BY THE MANUFACTURER. THIS IS A SAFETY ISSUE, COULD HAVE CAUSED BOTH AN ELECTRICAL FIRE IN MY VEHICLE (NEAR MY GAS TANK) AND ME TO HAVE GOTTEN IN AN ACCIDENT. PLEASE ISSUE A RECALL BEFORE SOMEONE IS SERIOUSLY HURT.

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IN STOP AND GO TRAFFIC APPROACHING AN INTERSECTION ON A WET ROAD, THE CAN BUS FAILED, DISABLING ALL OR NEARLY ALL SAFETY SYSTEMS. AT THE TIME, NUMEROUS WARNING MESSAGES AND LIGHTS APPEARED ON THE DASH FOR SRS, ABS, SEATBELT PRETENSIONER, ETC. THE ENGINE WOULD NOT TURN OFF USING THE START-STOP BUTTON, AND THE VEHICLE WOULD NOT SHIFT OUT OF DRIVE. ACCORDING THE DEALER SERVICE CENTER, A REAR BLIND SPOT RADAR SENSOR IS CORRODED, AND CAUSED A SHORT IN THE CAN BUS. THIS EXACT FAILURE HAS OCCURRED WITH AT LEAST ONE OTHER VEHICLE, DOCUMENTED HERE: HTTPS://WWW.BENZWORLD.ORG/FORUMS/W212-E-CLASS/2911098-LANE-ASSIST-RADAR-SENSOR-FAILURE-CAUSES.HTML IT APPEARS THAT WHILE CORRODED RADAR SENSORS ARE FAIRLY COMMON, WATER FROM THE ROAD CAN SOMETIMES CAUSE THE SENSOR TO SHORT THE ENTIRE CAN BUS. I CAN PROVIDE THE EXTENDED PRINTOUT OF STORED CAN FAILURE MESSAGES IF NECESSARY.

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RIGHT REAR SPEAKER STARTED MAKING A CRACKLING SOUND AND INTERIOR SMELLS LIKE BURNING RUBBER OR WIRES. SOUND HAPPENS EVEN IF RADIO IS TURNED OFF.

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08/13/2018 WHEN I WAS DRIVING HOME TODAY STEERING AND BRAKES FAILED FOR LIKE 1-2 MINUTES AND I LOST CONTROL.. THEN ALL THE INSTRUMENT WARNING LIGHTING STARTED TO FLASH CONTINUALLY THE TEMP GAUGE AND RPM WAS IN MOTION. SRS AND ALL PRE SAFE FUNCTIONS MALFUNCTIONED I CAN SEND AN VIDEO OF THIS IF THERE IS A WAY TO UPLOAD. I THINK THIS IS A SERIOUS SAFETY ISSUE WHAT IF I LOST CONTROL ON A HIGHWAY, EVEN FOR A SPLIT SECONDS. WHY I BOUGHT A MERCEDES I THOUGHT ITS A SAFER CAR WELL THAT'S HOW THEY ADVERTISE IT THE BEST OR NOTHING. BUT THAT COUPLE OF MINUTES WAS SCARY AND SHOCKING FOR ME

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PRE SAFE COLLISION WARNING SYSTEM FAULT, WITH REPEATED FALSE ALERTS WHILE VEHICLE IN MOTION, WITHOUT ANY NEARBY VEHICLES OR OBSTRUCTIONS AHEAD. FALSE ALERTS CAN RESULT IN SUDDEN BRAKING RESPONSE, WHICH CAN BE A HAZARD TO FOLLOWING OR SURROUNDING TRAFFIC.

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TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. WHILE DRIVING VARIOUS SPEEDS, THE SPEAKERS IN THE REAR OF THE VEHICLE MADE AN ABNORMAL NOISE AND THEN BEGAN TO SMOKE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER (MERCEDES-BENZ OF SOUTH ORLANDO, 4301 MILLENIA BLVD, ORLANDO, FL 32839, 888-398-3936) WHERE DIAGNOSTIC TESTING FOUND NO FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 51,968.

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WHILE DRIVING EAST BOUND ON HWY20 A SMALL PIECE OF GRAVEL/ROCK HIT THE WINDSHIELD AND MADE A SMALL DING. OVER THE NEXT FEW DAYS A CRACK BEGAN TO FORM THAT BEGAN AT THE BASE OF THE WINDSHIELD AND SPREAD UP AND ANGLED ACROSS THE MIDDLE OF THE WINDSHIELD.

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TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. WHILE THE VEHICLE WAS STOPPED, THE STEERING ABILITY SEIZED AND THE POWER STEERING INDICATOR ILLUMINATED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, BUT THE FAILURE RECURRED. THE CONTACT CALLED MERCEDES-BENZ AT QUIRK AUTO PARK (327 HOGAN RD, BANGOR, ME 04401, 207-299-1641) AND WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 23,500.

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WHILE PARKED FOR ABOUT 30 MINUTES AFTER A SHORT DRIVE SMOKE BEGAN COMING OUT FROM THE FRONT GRILL, FROM UNDER THE HOOD, AND FROM WHEEL WELLS. FIRE DEPT. WAS CALLED IMMEDIATELY. THE FIRE STATION WAS NEXT TO THE PARKING LOT WHERE THE CAR WAS PARKED SO THEY ARRIVED QUICKLY. THE INSURANCE COMPANY DETERMINED THE CAR WAS A TOTAL LOSS..

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