What 21 owners told NHTSA about the 2014 Lexus GX 460

On accident air bag doesn’t open but car get total loss

NHTSA ODI 11627861

Constant rebooting of the Infotainment system which includes heat/air conditioning - defrosting of windows etc. I have had this problem for more than a year. I have consulted with Lexus dealerships. I was told this problem exists with various models of Toyota and Lexus. Every time I start the vehicle - it starts rebooting - then the screen keeps blinking on and off like it is beginning to start then it stops. I have disconnected the battery to re attempt. Works for 2 minutes than fails. I purchased a micro SD card for 2014. Worked for a day then on the screen states need a dealership. Then I leave it for days, it starts as normal then starts the re-boot. Totally frustrated. Dealer problem. Should be a re-call....Not a $4000 repair.

NHTSA ODI 11627564

The infotainment center in my 2014 GX460 is stuck in the rebooting phase. This system controls the cars temperature, radio, and vehicle settings. Not being able to access all of the temperature controls poses a safety risk especially with extreme temperatures. Ive heard this is a common issue with this vehicle and am shocked there hasn’t been a recall for it.

NHTSA ODI 11615737

The infotainment screen on my 2014 Lexus GX 460 has been restarting continuously, rendering it unusable. This system controls essential functions, including the air conditioning, vehicle settings, CD player, and Bluetooth connectivity. Due to the screen constantly restarting, I cannot adjust the AC, use the CD player, or connect my phone via Bluetooth. These malfunctions could pose a safety risk, especially if the AC cannot be adjusted in extreme weather conditions. There were no warning lights or error messages before the issue began. I have not yet had the issue inspected by a dealer or independent service center, but I plan to do so.

NHTSA ODI 11614666

Faulty coolant valley seal leaking coolant all over the motor.

NHTSA ODI 11586863

MY CAR 2014 GX 460 WITH 76000 MILES HAS TIMING CHAIN COVER LEAK AND IT APPEARS IT IS COMMON FAILURE FROM MANUFACTURE OF TOYOTA AND LEXUS AND LEXUS REFUSED TO REPAIR IT , MY CAR IT IS ONE OF 1000S CAR HAS SAME PROBLEM AND LEXUS KNOW THIS IS MANUFACTURED PROBLEM

NHTSA ODI 11366942

TL* THE CONTACT OWNS A 2014 LEXUS GX460. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE). THE CONTACT CALLED THE TOM WOOD LEXUS DEALER LOCATED AT 4610 E. 96TH ST, INDIANAPOLIS, IN 46240, AND IT WAS CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11350072

URGENT SAFETY RECALL - LOW PRESSURE FUEL PUMP, WHICH CAUSED THE VEHICLE FROM OPERATING. VEHICLE STALL & UNABLE TO RESTART. HAD TO TOW TO LEXUS DEALERSHIP IN INDIANA. THIS OCCURRED MAY 1ST 2020. RECALL #NHTSA 20V-012 / LEXUS DEALER STILL HAS NOT CORRECTED PROBLEM (5-MONTHS) WAITING ON PARTS

NHTSA ODI 11350089

THERE IS AN ONGOING RECALL FOR DENSO FUEL PUMPS, RECAL; NO. 20V-012. THERE HAS BEEN NOTIFICATION BUT NO REPLACEMENT PARTS AVAILABLE. I MUST MAKE A 1200 MILE TRIP IN MY GX460 WITH CONSIDERABLE CARGO MAINLY USING INTERSTATE 95 THROUGH MAJOR EAST COAST CITIES. I BELIEVE THERE HAS NOT BEEN TIMELY REMEDIATION OF THIS PROBLEM. THIS IS AN ACKNOWLEDGED SAFETY HAZARD.

NHTSA ODI 11322015

TRANSFER CASE SEAL IS LEAKING. THE LEAK HAPPENS SLOWLY SO IT IS HARD TO NOTICE RIGHT AWAY. IN MY CASE, IT HAPPENS SO SLOWLY THAT I DID NOT NOTICE THE ISSUE UNTIL MY VEHICLE IS JUST OUT OF WARRANTY.

NHTSA ODI 11306212

MY WIFE DROVE INTO MY GARAGE AND APPLIED THE BRAKES AND THE BRAKES FAILED AND THE DMAGE TO THE CAR WAS $10,200 AND THE GARAGE WALL WAS ALSO DAMAGED. THE CAR WAS IN THE AUTO BODY SHOP FOR 3 WEEKS. NOW THE CAR IS DEVALUED TO THE CARFAX ACCIDENT HISTORY.

NHTSA ODI 10967135

I HAVE A 2014 LEXUS GX 460 WHICH HAS AN OBVIOUS LEAN TO THE RIGHT/PASSENGER SIDE. THE PASSENGER SIDE SITS APPROXIMATELY 1" LOWER IN THE FRONT. WHEN I BRAKE THE VEHICLE PULLS HARD TO THE RIGHT EVERY TIME. THIS IS A SAFETY CONCERN FOR ME DUE NOT KNOWING IF THE VEHICLE WILL OVERTURN IF INVOLVED IN AN ACCIDENT/HARD BRAKING. IT IS ALSO A CONCERN THAT PARTS WILL EVENTUALLY WEAR QUICKER ON THE PASSENGER SIDE OF THE VEHICLE DUE TO THE SUBSTANTIAL LEAN CAUSING SAFETY CONCERNS DOWN THE ROAD. I HAVE TAKEN THE VEHICLE TO A CERTIFIED LEXUS DEALER WHO ADVISES THAT LEXUS ISSUED A SERVICE BULLETIN FOR THIS EXACT ISSUE. LEXUS FURTHER ADVISED ME THAT THEY ARE AWARE OF THE PROBLEM BUT MY LEAN WAS NOT IN LEXUS SPECIFICATIONS TO BE FIXED WITH THE NEW PART THAT LEXUS HAS ALREADY ENGINEERED TO FIX THIS PROBLEM. THEY FURTHER ADVISED ME THAT I CAN BRING THE VEHICLE BACK AT A LATER DATE AND THEY WILL REMEASURE THE LEAN TO SEE IF IT FALLS UNDER THE REPAIR/REPLACE BULLETIN. IF IT GETS WORSE BY THE MILEAGE DEAD LINE THEN I CAN GET IT FIXED IF NOT I AM TOLD THAT NOTHING CAN BE DONE. IT IS MY OPTION THAT THIS VEHICLE HAS A VALID SAFETY CONCERN DUE TO THE VEHICLE LEANING TO ONE SIDE. THIS LARGE AND HEAVY SUV IS ALREADY A TOP HEAVY VEHICLE AND LEXUS CLEARLY KNOWS THAT IT IS AN ISSUE DUE TO THE SERVICE BULLETIN THAT THEY PUT OUT.

NHTSA ODI 10930214

MY ENTIRE VEHICLE LEAN EXCESSIVELY TO THE RIGHT SIDE, I TOOK IT INTO THE DEALERSHIP AND THEY SAID THAT'S NORMAL AND WITHIN THE VEHICLE SPEC. SECOND ISSUED WHEN VEHICLE IS IN MOTION AND THE BRAKE APPLIED THE DRIVER SEAT MOVE ABOUT 1/4 INCH THEY SAID THAT'S ALSO NORMAL. NEVER HEARD OF THAT'S NORMAL FOR THE SEAT TO MOVE FORWARD AND THAT'S IS SAFETY.

NHTSA ODI 10924038

I JUST PURCHASED THIS USED 2014 LEXUS GX 460 WITH 27,500 MILES WHEN THE VEHICLE IS IN MOTION AT 40 MPH OR MORE I NOTICED THE PASSENGER FRONT SEAT VIBRATION OR SHAKE,I TOOK IT INTO TO HAVE IT CHECK OUT THE DEALERSHIP TOLD ME THAT MY ALIGNMENT AND BALANCE ARE GOOD AND THE SEAT VIBRATION THAT'S NORMAL.

NHTSA ODI 10863522

BRIDGESTONE DUELER HT TIRE BLOW OUT ON 2015 LEXUS GX460. SYSTEM WOULD NOT ALLOW 2015 GX460, SO ENTERED AS 2014. TIRE BLEW OUT SIDEWALL AT 70 MPH WITH NO TREAD DAMAGE OR PUNCTURE. PRESSURE WAS NOT LOW AS PER TIRE PRESSURE MONITOR. TIRE ONLY HAD 1300 MILES IN 3 MONTHS OF DRIVING NEW LEXUS GX460. TIRE WAS P265/60R18 109H DOT ELXTJJK4514.

NHTSA ODI 10732286

AROUND 5000 MILES I NOTICED MY VEHICLE PULLING THE RIGHT. I TOOK THE CAR INTO LEXUS AND ASKED FOR IT TO BE REPAIRED. WHEN I PICKED THE CAR UP IT SEEMED BETTER BUT STILL NOT DRIVING STRAIGHT. I TOOK IT BACK AGAIN AND THEY REPAIRED IT AGAIN. BACK IN JULY AROUND 10000 MILES I NOTICED THE VEHICLE LEANING TO THE RIGHT MORE THAN 1 INCH. I TOOK IT IN FOR REPAIR AND WAS TOLD THEY WERE AWARE OF THE PROBLEM AND WOULD GET BACK TO ME WHEN THEY HAD A RESOLUTION. I FELT UNSAFE DRIVING THE CAR AND FORCED THE ISSUE AND WAS ABLE TO TAKE THE CAR BACK THE NEXT DAY AND GET A LOANER. 2 WEEKS LATER MY CAR WAS ABLE TO BE PICKED UP AND DID APPEAR TO BE DRIVING BETTER AND LEANING LESS. I RECEIVED A LETTER FROM LEXUS AFTER FILING A FINAL REPAIR NOTICE THAT "MY CONCERNS WERE NOT CAUSED BY A DEFECT IN THE WORKMANSHIP". NOW AS OF FEBRUARY THE LEAN IS BACK. I CONTACTED THE PERSON WHO WROTE THE LETTER AND WAS TOLD THIS WAS A "CHARACTERISTIC OF THE VEHICLE" AND NOT A DEFECT OR ANY AFFECT ON PERFORMANCE. I STILL DON'T UNDERSTAND HOW IT IS SAFE TO DRIVE AROUND IN A CAR THAT LEANS TO THE RIGHT. IF I WERE TO SLAM ON BRAKES HOW DO THEY KNOW IF WOULD NOT ROLL OVER. AND HOW DO THEY KNOW THIS IS NOT CAUSING OTHER ISSUES WITH THE VEHICLE AS FAR A WEAR ON PARTS AND/OR TIRES. I AM NOW FILING A VEHICLE REPURCHASE REQUEST WITH LEXUS. *TR

NHTSA ODI 10680615

VEHICLE LEANS EXCESSIVELY TO THE RIGHT (PASSENGER SIDE). WE FEEL THE VEHICLE IS UNSAFE. IT APPEARS TO PROMOTE PREMATURE WEAR OF TIRES ON LEANING SIDE.LEXUS SAYS IT'S WITHIN IT'S SPECIFICATIONS. WE DID FIND OUT THE COMPANY , DEALER MANAGEMENT, SALES, AND SERVICE WAS FULLY AWARE OF THE DEFECT PRIOR TO THE SALE TO US. THE DEALER DID AN UPGRADE WHICH 'DID NOT' SOLVE THE LEAN. ALSO THERE REMAINS A ACIDIC SMELL LIKE DRIED URINE WHICH WILL NOT GO AWAY. WE THOUGHT IT WAS THE NEW CAR SMELL BUT HASN'T GONE AWAY. *TR

NHTSA ODI 10658874

PARKING ON MY GARAGE

NHTSA ODI 10652949

THE VEHICLE IS LEANING TO THE RIGHT SIDE ALL THE TIME, I TAKE IT TO FIX TO TIME ALREADY, AND THE FIRST TIME THE SAID THE CHANGE SOME SPRING, SO NOW THEY SAID ITS NOTHING TO FIX, I CALL LEXUS AND SPOKE WITH SOME MANAGER . AND ALSO SHE DOESN'T HAVE ANY SOLUTION , SO NOW THEY SAID THE GOING TO SENT SOMEONE TO CHECK THE VEHICLE SO IT'S LIKE THEY DON'T TRUST OF THE DEALER MECHANICS, OR I DON'T KNOW BECAUSE THE MANAGER ALSO TALK WITH THE SERVICES GUY ON THE DEALER WHERE I TAKE MY CAR IN CONFERENCE CALL, SO NOW I WAITING TO SEE WHAT IT'S COMING OUT NOW BECAUSE IF THEY ALREADY SAID ITS NOTHING TO REPAIR AND THE CAR IT WILL BE LIKE THAT, IF THAT HAPPENS IN A BRAND NEW CAR WHAT DO YOU CAN EXPECT BY YEARS, SO I HOPE THE COME OUT WITH A GOOD SOLUTION THAT CAN BENEFIT THE CUSTOMER , I DON'T WANT TO HAVE A UNEVEN CAR, ALSO I RISK MY LIVE DRIVING A CAR LIKE THAT. *TR

NHTSA ODI 10633801

ENTIRE SUV LEANS 5 DEGREES TO RIGHT LEXUS SAYS IT IS NOT A SAFETY ISSUE AND HAVE NO PLANS TO FIX IT. *TR

NHTSA ODI 10610666

I AM HAVING ISSUES WITH THE BRAKES AND RIDE HEIGHT. RIGHT FRONT IS LOW IN THE SUSPENSION. MATERIALLY LOWER THAN THE LEFT SIDE. AT DOWNHILL GRADE, BRAKE PEDAL FOES DOWN BUT DOES NOT HOLD THE CAR INTERMITTENT. *TR

NHTSA ODI 10607235