What 73 owners told NHTSA about the 2014 Land Rover Range Rover Evoque (3-door)

The contact owns a 2014 Land Rover Range Rover Evoque. The contact stated while driving at approximately 45 MPH, the accelerator pedal was depressed; however, the vehicle accelerated rapidly and was shifting rapidly. Additionally, the contact stated that the turbo charger was engaging independently, and the check engine warning light was illuminated. Additionally, the contact stated that the active suspension and shock absorbers were not responding when the contact drove over dips in the road or while turning left or right. The contact stated no warning light was illuminated for the suspension. The contact had taken the vehicle to an independent mechanic, where it was diagnosed and determined that the turbo charger and the suspension needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 120,000.

NHTSA ODI 11659941

Charging system -( code PO562) powertrain control module Code-(PO299) Code- (P144C)

NHTSA ODI 11555885

My car shifts into neutral while I’m driving. This is the same issue that I see recalls for but it’s stating that my car is not effected. Also, the rear suspension makes a loud grinding noise for no reason. It’s weird because other 2014 Land Rovers have these exact same recall warnings and my vin number comes up clear on the internet. This vehicle only has 45k miles on it.

NHTSA ODI 11516585

Our 2014 Land Rover Evoque has a gear knob (gear shifter) located on the console. The gear knob changes by itself from drive, to neutral, to park. Dangerous! We identified this as part of a safety recall and took it to the dealer for repair. They updated the software and sent us on our way. After the same issue occurring several times, we took it back to the dealer at which time the stated we need a new transmission for over $17,000!!! The vehicle last showed only 35,000 miles! We have begged and pleaded our case with the dealer and repeatedly with Land Rover USA with no satisfactory resolution.

NHTSA ODI 11422747

The powertrain just went out at 60k miles. I googled regarding this n found a lot of other complaints with the powertrain even a lawsuit.

NHTSA ODI 11417935

WE BOUGHT THIS VEHICLE IN DEC. 2019. AFTER 10 MONTHS OF DRIVING ALL STABILITY CONTROL AND AWD FAILED WHILE DRIVING. COM TO FIND OUT THERE'S A RECALL ON TRANSMISSION WOULD HAVE NEVER KNEW WITHOUT INVESTIGATION. STILL NOT SURE WHO TO CONTACT. IT SEEMED TO BE A PROBLEM FOR PREVIOUS DRIVER ALSO EVIDENT IN OWNER'S MANUAL. WAS NEVER TOLD. I WAS DRIVING SOUNDED LIKE THE CAR WAS COMING APART W EVERY BUMP. ON I65 INTERSTATE WHEN IT HAPPENED

NHTSA ODI 11378412

IT IS KNOWN THE 2014 RANGE ROVER/EVOQUE HAS A TERRIBLE AND REPEATED PROBLEM WITH THE TURBO /SUPER CHARGER OVER BOOST CONDITION. IT COSTS THOUSANDS OF DOLLARS TO REPAIR. THIS IS DUE TO A FAILED DESIGN WITH THE EXHAUST SYSTEM AS RANGE ROVER CAME UP WITH A NEW DESIGN AFTER 2014. *TR

NHTSA ODI 11331837

WHEN ACCELERATING FROM A STOP WHILE TURNING EITHER RIGHT OR LEFT THERE IS A SKIPPING/GRINDING NOISE COMING FROM UNDER VEHICLE AROUND THE TRANSFER CASE. I'VE HAD THE FLUIDS FLUSHED BUT NOISE STILL REMAINS. SEEMS TO BE WORSE WHEN UNDER MORE TORQUE LIKE GOING UP A HILL.

NHTSA ODI 11256205

CAR ABRUPTLY SHIFTS OUT OF GEAR AND INTO NEUTRAL WHILE DRIVING. GEAR WILL NOT MOVE TO PROPER GEAR ONCE THIS OCCURS. CONTROL OF VEHICLE IS LOST.

NHTSA ODI 11187428

RECALL P091 - OUR VEHICLE WAS NOT INCLUDED IN THIS RECALL HOWEVER IT SUFFERS FROM THE SAME DANGEROUS SAFETY ISSUE. THE VEHICLE SHUTS DOWN WHILE DRIVING, EVEN DOING 70MPH ON THE FREEWAY. IT APPEARS TO SHIFT INTO NEUTRAL, WITH THE DASH SAYING "GEARBOX FAULT" AND THE GEAR SHIFTER LOCKING UP. THE CAR NO LONGER REVS AND WE HAVE TO COAST TO THE SIDE OF THE ROAD. VERY DANGEROUS AND WE HAVE HAD SEVERAL NEAR MISSES, INCLUDING WITH A SEMI TRUCK ON THE FREEWAY. LANDROVER HAVE DONE FIVE (5) FAILED REPAIR ATTEMPTS VIA TWO SEPARATE DEALERSHIPS. THE PROBLEM REMAINS UNRESOLVED. WE HAVE REPLACED THE GEARBOX AND TURBO AT LANDROVERS SUGGESTION OF THIS BEING THE ISSUE; THE CAR WAS NOT FIXED BY THIS. WE BELIEVE THAT THE CAR SHOULD HAVE BEEN INCLUDED IN THE RECALL. THIS CAR IS A DEATHTRAP AND LANDROVER ARE REFUSING TO DO ANYTHING ABOUT IT. WE HAVE 14 FAILED REPAIRS ON THIS VEHICLE IN TOTAL, WITH LANDROVER SUGGESTING WE PAY FOR A 15TH REPAIR AT A COST TO US OF ALMOST $30,000. THIS WOULD BE THE SIXTH (6TH) REPAIR ATTEMPT ON THIS SAME ISSUE ALONE. THE CAR IS RIDDLED WITH NUMEROUS OTHER ISSUES. WE HAVE MULTIPLE VIDEOS OF THIS ISSUE TAKEN OVER SEVERAL BREAK DOWNS DUE TO THE SAME ISSUE AS THE RECALL. THIS HAS HAPPENED OVER A DOZEN TIMES, USUALLY WHEN THE CAR IS IN MOTION, HOWEVER IT HAS HAPPENED UPON STARTING THE CAR, DRIVING SLOWLY ON STREETS, AND DRIVING ON THE FREEWAY AT 70MPH. WE HAVE ALL OF THE REPAIR RECORDS DOCUMENTING THIS BUT THERE ARE TOO MANY TO UPLOAD HERE.

NHTSA ODI 11154869

ON FEBRUARY 10, 2018, WHILE I WAS DRIVING ON THE FREEWAY, THE ERROR MESSAGE "GEARBOX FAULT" CAME ON. AT THE SAME TIME, THERE WAS A SUDDEN LOSS OF MOTIVE POWER ALTHOUGH THE GEAR SHIFT KNOB WAS STILL IN THE "S" POSITION. I SAFELY PULLED OVER AND SWITCHED OFF THE ENGINE. AFTER THE GEAR SHIFT KNOB HAD RETRACTED, I STARTED THE ENGINE AGAIN BY PRESSING THE START/STOP BUTTON. I WAS UNABLE TO MOVE THE GEAR SHIFT KNOB OUT OF THE "P" POSITION. AFTER REPEATING THIS PROCEDURE SEVERAL TIMES, I WAS FINALLY ABLE TO TURN THE GEAR SHIFT KNOB INTO "S" AGAIN, ALLOWING ME TO DRIVE AWAY. THE ALMOST EXACT SAME EVENT HAPPENED AGAIN ON FEBRUARY 11, 2018. I HAD TO PULL OVER AGAIN WHILE DRIVING ON THE FREEWAY. THE ONLY DIFFERENCE WAS THAT I COULD MOVE THE GEAR SHIFT KNOB INTO THE "S" POSITION ON THE FIRST TRY AFTER RESTARTING THE ENGINE. LATER THAT DAY, THE ERROR MESSAGE "GEARBOX FAULT" CAME ON AGAIN WHEN I STARTED THE ENGINE IN A PARKING GARAGE. AS HAPPENED THE DAY BEFORE, I NEEDED TO RESTART THE ENGINE REPEATEDLY IN ORDER TO TURN THE GEAR SHIFT KNOB OUT OF THE "P" POSITION (I HAVE FILMED THIS INCIDENT WITH MY PHONE; FILE SIZE TOO BIG TO UPLOAD). FURTHERMORE, I ENCOUNTERED THE SAME PROBLEM IN DECEMBER 2016 AND JANUARY 2017 WHILE DRIVING ON HIGHWAY ROADS. IN BOTH CASES, I BROUGHT MY VEHICLE TO THE DEALERSHIP FOR REPAIR AND INFORMED THE SERVICE ADVISOR OF THE PROBLEM. HOWEVER, THE PROBLEM APPARENTLY STILL PERSISTS AND HAS SO FAR HAPPENED A TOTAL OF 5 TIMES.

NHTSA ODI 11072219

TL* THE CONTACT OWNS A 2014 RANGE ROVER EVOQUE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V614000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 10918881

TL* THE CONTACT OWNS A 2014 RANGE ROVER EVOQUE. THE CONTACT STATED THAT THE VEHICLE SHIFTED GEARS INDEPENDENTLY. ON ONE OCCASION, THE VEHICLE INDEPENDENTLY SHIFTED OUT OF THE PARK GEAR AND INTO REVERSE, CAUSING THE CONTACT TO CRASH INTO A CURB. AS A RESULT, THE TIRE BLEW OUT AND ALSO CRASHED INTO ANOTHER VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SOFTWARE UPDATE TO THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 10734204

WHILE ATTEMPTING TO ENTER HIGHWAY FROM STREET TO HIGHWAY SPEEDS, THE EVOQUE 2014 WOULD NOT ACCELERATE BUT RATHER REV AT VERY HIGH RPMS FOR ABOUT 15 SECONDS AND THEN JARRINGLY SLIP INTO NEXT GEAR. THIS OCCURRED ON 6 OCCASIONS, ALWAYS ON THE HIGHWAY AND OFTEN AS CARS AND TRUCKS RAPIDLY APPROACHED AND HAD TO SLOW BEHIND ME OR SWERVE TO FREE LANES. I WAS TOLD SEVERAL TIMES BY THE DEALER THAT THIS WAS LIKELY A SOFTWARE PROBLEM AND IN AN EMAIL: "A COUPLE OF WEEKS AFTER INSTALLING THE LATEST SOFTWARE FOR YOUR TRANSMISSION, THE FACTORY HAS REQUESTED ALL DEALERS TO SUSPEND THE INSTALLATION OF THE SOFTWARE. THEY HAVE NOT GONE INTO DETAIL ON WHY BUT I ASSUME THE SOFTWARE HAS NOT COMPLETELY OR ONLY PARTIALLY CORRECTED THE INTENDED REPAIRS" THIS HAS ME VERY CONCERNED ABOUT THE RELIABILITY AND SAFETY OF THE VEHICLE. *TR

NHTSA ODI 10694100

I PURCHASED MY NEW VEH IN MAY OF 2014. FROM THAT TIME UNTIL NOVEMBER, MY VEH DROVE/SHIFTED SMOOTH. I TOOK MY VEH IN FOR ITS 1ST SERVICE ON NOV. 25TH, 2014 AND AT THAT TIME THEY PERFORMED A TCM SOFTWARE UPDATE. SINCE LEAVING WITH MY VEH, I NOTICED IT DROVE COMPLETELY DIFFERENT. IT SHIFTED HARD, CLUNKED INTO GEAR & NO LONGER DRIVES LIKE A PREMIUM, NEW VEHICLE. I ADVISED MY SERVICE ADVISOR [XXX] A FEW DAYS LATER. AT THAT TIME HE SCHEDULED AN APT TO BRING IN & CHECK IT OUT. I ARRIVED FOR MY APT ON DEC 16TH, HAD THE SERVICE ADVISOR DRIVE WITH ME SO I COULD SHOW HIM WHAT I WAS EXPERIENCING. THE NEXT DAY I RECEIVED A PHONE CALL THAT MY VEH WAS "READY TO BE PICKED UP". I ASKED "DOES THAT MEAN IT IS FIXED?" HE REPLIED, "AT THIS TIME, WE & LAND ROVER ARE AWARE OF YOUR CONCERN, BUT UNFORTUNATELY, THERE IS NO REMEDY/FIX AT THIS TIME." THEY TOLD ME THEY WOULD CONTACT ME WHEN THERE WAS A KNOWN FIX/REPAIR. I PICKED MY VEH UP, & SINCE THEN, IT DRIVES EVEN WORSE. I EXPLAINED TO THE SERVICE DEPT THAT EVEN THOUGH THEY SAY IT IS "SAFE TO DRIVE", THAT I DO NO FEEL SAFE DRIVING IT. IN THE MORNINGS, THE SHIFTS ARE SO VIOLENT THAT I FEEL LIKE I AM DOING FURTHER DAMAGE TO MY DRIVETRAIN/SUSPENSION COMPONENTS. I HAVE REACHED OUT TO LAND ROVER NORTH AMERICA (REP:[XXX]: 800.452.4827 EXT. [XXX]0) SEVERAL TIMES, HE STATES THE SAME THING, "LAND ROVER IS AWARE OF THE TRANSMISSION PROBLEM, BUT THERE IS NO KNOWN FIX AT THIS TIME". IN MY OPINION, THIS VEHICLE IS CLASSIFIED AS A "LEMON" BECAUSE I CANNOT OPERATE IT WITH MY CHILDREN IN THE CAR & FEEL SAFE, & THE DEALERSHIP/CAR MANUFACTURER DOES NOT HAVE A REMEDY/FIX NOR CAN THEY TELL ME WHEN IT WILL BE AVAILABLE. (I HAVE BEEN DEALING WITH THIS ISSUE NOW FOR ALMOST 2 MONTHS & THINK THE TIME FRAME I HAVE BEEN PATIENTLY WAITING FOR IS MORE THAN REASONABLE, WHICH IS WHY I AM PROCEEDING NOW WITH FURTHER ACTION). THANK YOU FOR YOUR TIME! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

NHTSA ODI 10672707

I HAVE AN UNRESOLVED ISSUE WITH LAND ROVER RELATING TO THE ENGINE / TRANSMISSION WARNING LIGHT AND THE NEED FOR AN O2 SENSOR TO BE FITTED TO THE VEHICLE. LAND ROVER (SOUTH WEST FREEWAY, HOUSTON) HAVE BEEN UNABLE TO A) SOURCE THE O2 SENSOR B) ENSURE THAT THE VEHICLE IS RUNNING CORRECTLY C) GIVE ME A DATE WHEN THE PART WILL BE AVAILABLE. FEEL LIKE I AM BEING IGNORED BY THE GARAGE HAVING HAD THE VEHICLE IN 3 TIMES FOR DIAGNOSTICS AND TWICE TOLD THAT THE PART WOULD BE FITTED WHEN THEY HAD NONE IN STOCK. *TR

NHTSA ODI 10598517

TL* THE CONTACT OWNS A 2014 LAND ROVER. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THERE WAS AN ABNORMAL REDUCTION IN ENGINE POWER AND THE CONTACT WAS UNABLE TO SHIFT INTO ANY GEAR. THE VEHICLE WAS TOWED TO THE DEALER, WHO STATED THAT THE SOFTWARE WOULD HAVE TO BE REPROGRAMMED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 240. *TR

NHTSA ODI 10567026

START/STOP FEATURE SHUTS THE ENGINE DOWN WHEN STOPPED. ENGINE RESTARTS UPON RELEASE OF BRAKE PEDAL. CAR LURCHES FORWARD AS ENGINE RESTARTS. THIS NEARLY RESULTED IN A PEDESTRIAN COLLISION. PEDESTRIAN WAS CROSSING AGAINST GREEN LIGHT. WHEN BRAKE PEDAL WAS RELEASED, THE CAR LURCHED FORWARD AS ENGINE RESTARTED NEARLY RESULTING IN UNAVOIDABLE COLLISION WITH PEDESTRIAN. START/STOP SYSTEM CANNOT BE PERMANENTLY DISABLED.

NHTSA ODI 10524413