What 73 owners told NHTSA about the 2014 Land Rover Range Rover Evoque (3-door)

We first received notice of the recall on December 18, 2024. The front right suspension knuckle joint was making a clicking noise for several weeks and has now cracked and detached the suspension arm on the front right wheel. Thus making my car completely unsafe to drive. The manufacturer gave me an unclear answers for an extended period of time. They have now confirmed that the part is on back order and unavailable to order and they don’t know when it will be available to order. At this point, I don’t feel safe driving my car. I need the manufacturer, Land Rover, to either buy back my vehicle or to give me a rental or loaner car for the foreseeable future, until they are able to repair my car or replace my car altogether. I live in Woodland Hills, CA and there are two dealerships in close proximity which are available to provide a solution for me. I am a mother and I have three small children. This is our family’s primary car for daily transportation for my children to and from school and all activities. It is imperative that this is addressed immediately.

NHTSA ODI 11675196

The contact owns a 2014 Land Rover Range Rover Evoque. The contact stated while driving at approximately 45 MPH, the accelerator pedal was depressed; however, the vehicle accelerated rapidly and was shifting rapidly. Additionally, the contact stated that the turbo charger was engaging independently, and the check engine warning light was illuminated. Additionally, the contact stated that the active suspension and shock absorbers were not responding when the contact drove over dips in the road or while turning left or right. The contact stated no warning light was illuminated for the suspension. The contact had taken the vehicle to an independent mechanic, where it was diagnosed and determined that the turbo charger and the suspension needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 120,000.

NHTSA ODI 11659941

Front wheel knuckle failure. I received an email last year on a recall for specific VINs for this failure and my VIN does not apply within the specific years of 2014-2016. I have a 2014 L405 Land Rover and am very concerned of this failure. I would like this complaint filed and Land Rover to replace these knuckles before someone dies or is seriously injured.

NHTSA ODI 11641557

It is becoming very apparent that the front, Left and Right Steering Knuckle on these cars are failing due to cracks forming and in some instances the wheel breaking free from the car. This is a death trap for the cars affected and Range Rover needs to step up in the U.S., like they did in the UK and recall these and have them replaced. Thank you

NHTSA ODI 11611146

I have researched my 2014 Range Rover Evoque and have come upon 2 recalls. First one is recal no. 16V614000. This is where the vehicle unexpectedly shifts to neutral as I am driving. I had a few instances with this as I was driving and car shifting to neutral and gearbox gets stuck...resulting in getting stuck in the middle of the road. The second recall is recall no. 14V155000 regarding the suspension. The damaged bolts may fail, allowing the link arm to separate from the vehicle, resulting in a loss of control and increasing the risk of a crash. I have already contacted Land Rover customer service and they told me my VIN number is not covered under the recall even though it is clearly affected by the recalls. The car is not safe to drive. I am hoping you could add my vehicle to the recall list to get this repaired as soon as possible.

NHTSA ODI 11604551

The front suspension knuckle has developed a significant crack at the top where a ball joint attaches. This crack will result in a catastrophic failure of the knuckle as has been experienced by many owners of this type of vehicle. (see [XXX] ). This has resulted in serious accidents even at low speed. I found this issue on my vehicle during a routine check before a road trip. the crack is such that this will fail at any moment. I am entering this case BEFORE i have a serious accident, and will have to get the vehicle repaired at my cost given that the manufacturer will not recognize this issue. The manufacturer has issued a safety recall in the United Kingdom and Canada but NOT in the USA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11551638

My car shifts into neutral while I’m driving. This is the same issue that I see recalls for but it’s stating that my car is not effected. Also, the rear suspension makes a loud grinding noise for no reason. It’s weird because other 2014 Land Rovers have these exact same recall warnings and my vin number comes up clear on the internet. This vehicle only has 45k miles on it.

NHTSA ODI 11516585

I PURCHASED MY NEW VEH IN MAY OF 2014. FROM THAT TIME UNTIL NOVEMBER, MY VEH DROVE/SHIFTED SMOOTH. I TOOK MY VEH IN FOR ITS 1ST SERVICE ON NOV. 25TH, 2014 AND AT THAT TIME THEY PERFORMED A TCM SOFTWARE UPDATE. SINCE LEAVING WITH MY VEH, I NOTICED IT DROVE COMPLETELY DIFFERENT. IT SHIFTED HARD, CLUNKED INTO GEAR & NO LONGER DRIVES LIKE A PREMIUM, NEW VEHICLE. I ADVISED MY SERVICE ADVISOR [XXX] A FEW DAYS LATER. AT THAT TIME HE SCHEDULED AN APT TO BRING IN & CHECK IT OUT. I ARRIVED FOR MY APT ON DEC 16TH, HAD THE SERVICE ADVISOR DRIVE WITH ME SO I COULD SHOW HIM WHAT I WAS EXPERIENCING. THE NEXT DAY I RECEIVED A PHONE CALL THAT MY VEH WAS "READY TO BE PICKED UP". I ASKED "DOES THAT MEAN IT IS FIXED?" HE REPLIED, "AT THIS TIME, WE & LAND ROVER ARE AWARE OF YOUR CONCERN, BUT UNFORTUNATELY, THERE IS NO REMEDY/FIX AT THIS TIME." THEY TOLD ME THEY WOULD CONTACT ME WHEN THERE WAS A KNOWN FIX/REPAIR. I PICKED MY VEH UP, & SINCE THEN, IT DRIVES EVEN WORSE. I EXPLAINED TO THE SERVICE DEPT THAT EVEN THOUGH THEY SAY IT IS "SAFE TO DRIVE", THAT I DO NO FEEL SAFE DRIVING IT. IN THE MORNINGS, THE SHIFTS ARE SO VIOLENT THAT I FEEL LIKE I AM DOING FURTHER DAMAGE TO MY DRIVETRAIN/SUSPENSION COMPONENTS. I HAVE REACHED OUT TO LAND ROVER NORTH AMERICA (REP:[XXX]: 800.452.4827 EXT. [XXX]0) SEVERAL TIMES, HE STATES THE SAME THING, "LAND ROVER IS AWARE OF THE TRANSMISSION PROBLEM, BUT THERE IS NO KNOWN FIX AT THIS TIME". IN MY OPINION, THIS VEHICLE IS CLASSIFIED AS A "LEMON" BECAUSE I CANNOT OPERATE IT WITH MY CHILDREN IN THE CAR & FEEL SAFE, & THE DEALERSHIP/CAR MANUFACTURER DOES NOT HAVE A REMEDY/FIX NOR CAN THEY TELL ME WHEN IT WILL BE AVAILABLE. (I HAVE BEEN DEALING WITH THIS ISSUE NOW FOR ALMOST 2 MONTHS & THINK THE TIME FRAME I HAVE BEEN PATIENTLY WAITING FOR IS MORE THAN REASONABLE, WHICH IS WHY I AM PROCEEDING NOW WITH FURTHER ACTION). THANK YOU FOR YOUR TIME! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

NHTSA ODI 10672707