What 12 owners told NHTSA about the 2014 Land Rover Lr4 (7 Seat)

The contact owns a 2014 Land Rover LR4. The contact received notification of NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline). The dealer was contacted; however, the contact was informed that the recall had expired and was no longer available. The manufacturer was not made aware of the issue. The contact had not experienced a failure regarding the unrepaired recall.

NHTSA ODI 11694052

Communication error with system. This controls all functions from braking to cameras to suspension and audio/phone. Research shows that this is a habitual issue on almost all Land Rover models with no fix except to replace entire infotainment center which parts only range from 3-6k. Something needed to be done. This is supposed to be a high end vehicle. There are so many blogs with the same issue with no fix

NHTSA ODI 11618207

According to dealer, the connecting rod became dislodged and forced itself through the engine block rendering the entire engine and all related components (e.g. supercharger) inoperable and requiring replacement.

NHTSA ODI 11485448

There is a active recall for the fuel leak. However, the dealer cannot accommodate a repair for two months. I’m not sure what to do.

NHTSA ODI 11475416

Unknown

NHTSA ODI 11465573

The contact owns a 2014 Land Rover LR4. The contact stated that while his wife was operating the vehicle, the gear selector would not shift out of Drive. Additionally, the vehicle could not be driven in Reverse. The vehicle was towed to an independent mechanic who diagnosed that the drive shaft assembly and the transmission control module were faulty and needed to be replaced. The contact was informed that the driveshaft assembly was on back-order and currently unavailable. The vehicle was not yet repaired. The local dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.

NHTSA ODI 11449595

OUR 2014 LR4 LOST ALL POWER WHILE DRIVING ON A SOUTHERN CALIFORNIA FREEWAY IN THE FAST LANE. SUDDENLY THE CAR STARTED SHUTTING DOWN WITH ZERO WARNING LIGHTS PRIOR TO THE ACCELERATION/POWER NOT WORKING. THE ENGINE LIGHT CAME ON AND WE HAD TO NAVIGATE OUR WAY TO THE SHOULDER THROUGH VERY FAST TRAFFIC WHILE OUR CAR CONTINUED TO SLOW DOWN. WE MADE IT TO THE SHOULDER JUST AS THE CAR COMPLETELY STOPPED RUNNING AND IT WOULDN'T START AGAIN. THIS INCIDENT WAS INCREDIBLY FRIGHTENING AND OUR ENTIRE FAMILY IS VERY LUCKY WE WERE NOT HIT AND/OR INJURED. OUR CAR WAS IN GREAT CONDITION WITH ONLY 56K MILES AND THERE WAS NEVER A WARNING LIGHT THAT CAME ON AT ANY PRIOR TO THE ENGINE SHUT DOWN.

NHTSA ODI 11343207

WHILE MERGING ONTO INTERSTATE, VEHICLE SUDDENLY BEGAN SMOKING, SHUDDERING AND LOSING POWER. CONTINUED DOWN INTERSTATE UNTIL I COULD EXIT. AT THE TOP OF THE EXIT RAMP THICK ACRID SMOKE WAS POURING OUT OF THE EXHAUST AND THE VEHICLE BEGAN TO SHAKE EVEN WORSE. I WAS ABLE TO LIMP INTO A GAS STATION AT WHICH POINT THE CHECK ENGINE LIGHT FINALLY ILLUMINATED. I TURNED OFF THE VEHICLE AND IT WOULD NEVER RESTART. VEHICLE HAS TO BE TOWED TO DEALER FOR DIAGNOSTICS. MILEAGE AT TIME OF FAILURE IS ONLY 65,000. VEHICLE HAS ALWAYS BEEN MAINTAINED WITH PROPER SPECIFICATION OIL, FILTER AND PREVENTATIVE MAINTENANCE SERVICES. NO FLUIDS OR VISIBLE SIGNS OF TROUBLE WERE PRESENT UNDER THE HOOD. WHEN ATTEMPTING TO RESTART, ENGINE WOULD TURN OVER BUT NOT START AS IF NO FUEL WAS BEING DELIVERED INTO THE CYLINDERS.

NHTSA ODI 11270964

I WAS DRIVING ON THE FREEWAY AND THE CAR JUST STARTED LOSING POWER. I PULLED OVER TO SEE WHAT WAS GOING ON AND THE CAR HAD ANTIFREEZE UNDER THE ENGINE AREA AND WOULD NOT START AGAIN. THE CAR HAS UNDER 90,000 MILES. REPLACED THE ORIGINAL WATER PUMP AT 40,000 MILES. THE NEW WATER PUMP WENT OUT AT 89,000 MILES CAUSING THE ENGINE TO CEASE UP.

NHTSA ODI 11232920

AN AIRBAG MALFUNCTION LIGHT ILLUMINATED ON MY DASH TODAY. I SCANNED THE CAR FOR STORED FAULTS AND FOUND SEVERAL, BUT ONE IN PARTICULAR WAS FOR THE PASSENGER FRONTAL AIRBAG/SEAT. THE FAULT CODE SAID THERE WAS IMPROPER SERIAL DATA VALUES RECEIVED. THE CAR HAS JUST CROSSED OVER 50,000 MILES WITHIN THE LAST MONTH, HOWEVER IT IS STILL WITHIN 4 YEARS OF PURCHASE. SINCE THE MILEAGE IS OVER 50,000 MILES, I WAS TOLD BY DEALERSHIP THERE IS NO WARRANTY LEFT FOR THE AIRBAGS. SINCE THIS IS A MAJOR SAFETY FEATURE, I BELIEVE THIS SHOULD BE REPAIRED AT MANUFACTURER'S EXPENSE. THE PASSENGER SIDE DOOR LOCK ALSO FAILED AT THE SAME TIME. I HAVE ATTEMPTED TO RESOLVE THE ISSUE BY OPENING AND CLOSING THE DOOR, ADJUSTING THE SEAT POSITION AND FASTENING AND UNFASTENING THE PASSENGER SEAT BELT BUT THE LIGHT STILL REMAINS ON.

NHTSA ODI 11151297

THE AUTO START STOP ON THIS VEHICLE IS EXTREMELY VIOLENT IN ITS RESTARTS. IF YOUR FOOT IS NOT PRESSED HARD ON THE BRAKES, THE VEHICLE WILL JERK FORWARD WHEN IT AUTOMATICALLY RESTARTS. THIS HAS BEEN A COMPLAINT SINCE THE LR4 WAS REFRESHED IN 2014 WITH AUTO STOP START. IT SEEMS LIKE A SOFTWARE UPDATE TO THE WAY THE TRANSMISSION REENGAGES AFTER A START WOULD FIX THIS ISSUE. IF YOU'RE UNAWARE THAT THIS CAN HAPPEN, THE CAR COULD LUNGE FORWARD ENOUGH TO HIT THE CAR IN FRONT OF YOU. I HAVE BEEN TOLD BY MY LOCAL DEALER THAT THERE IS NO SOFTWARE UPDATE AVAILABLE AND THE THE SYSTEM IS JUST JERKY. THAT IS UNACCEPTABLE. ADDITIONALLY, THE ROTARY SHIFTER ON THE LR4 DOES NOT AUTOMATICALLY ENGAGE PARK WHEN THE DOOR IS OPENED LIKE IS NOW REQUIRED FOR ALL FCA VEHICLES AFTER THEIR RECALL. IF YOU'RE NOT PAYING CLOSE ATTENTION, IT'S POSSIBLE TO SELECT THE WRONG GEAR WHEN GETTING OUT WITHOUT SHUTTING OFF THE VEHICLE AND IT ROLLING AWAY.

NHTSA ODI 11131570

TL* THE CONTACT OWNS A 2014 LAND ROVER LR4. WHEN THE VEHICLE CAME TO A COMPLETE STOP, THE VEHICLE WENT INTO ECO MODE AND STALLED WHEN THE BRAKE PEDAL WAS RELEASED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE BATTERY TERMINAL WAS LOOSE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 700.

NHTSA ODI 10663182