What 122 owners told NHTSA about the 2014 Kia Sportage

My vehicle stalled (104000mi) bought in 2024 looked up online was known between 2023-2024 engine recall I wasn't told or shown on Car Fax anything about this So [XXX] worked on engine 2. Mths no charge was to get new motor they replaced alternator.Told Done Engine light was on I went to drive it jerked and over dash said engine problems return to dealer ( 5 min) I did .They had it2 more weeks said Transmission box lied I found diagnostics in my dash says engine control problems.Theysaid I had to return loaner and take my vehicle It's not the transmission They are lying. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11736797

Engine went out , starter went out got it replaced been having issues since I purchased it . Makes a noise my engine oil and gasoline was mixing my engine is locked now

NHTSA ODI 11733904

Motor is knocking

NHTSA ODI 11709967

My Kia engine was replaced under recall. The replacement engine triggered P1326 KSDS failure while I was traveling overseas, placing the vehicle in limp mode. Kia USA refuses to assist or authorize diagnosis, leaving me stranded. This is a repeat recall-related safety failure, even though there is a Kia Dealership near me.

NHTSA ODI 11704954

The contact owns a 2014 Kia Sportage. The contact stated that while driving 75 MPH, the vehicle jerked and failed to accelerate as intended while depressing the accelerator pedal. The check engine warning light was illuminated. In addition, the vehicle hesitated and failed to exceed 40 MPH. The contact exited the freeway. The vehicle was taken to Auto Zone, where it was diagnosed with a knock sensor failure. The vehicle was taken to an independent mechanic who replaced the knock sensor however, the failure persisted. The contact stated that on a separate occasion, while driving 70 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The vehicle hesitated and failed to exceed 40 MPH. The contact exited the freeway with the check engine warning light intermittently illuminated. The vehicle was taken back to the independent mechanic, who diagnosed that the knock sensor had failed. The independent mechanic advised the contact to stop driving the vehicle. The vehicle was not repaired. Most recently, an abnormal sound was coming from the engine. The manufacturer was not notified of the failure. The failure mileage was 99,000.

NHTSA ODI 11691867

My truck consumes excessive engine oil.

NHTSA ODI 11685794

My 2014 Kia Sportage experienced sudden and complete engine failure while I was driving on the highway at 75 mph. The engine locked up instantly, with no warning lights or alerts of any kind. The only prior issue was that the vehicle constantly burned oil and needed to be topped off frequently, but there was never any indication that the engine was about to fail. This sudden failure left me stranded in a dangerous situation. Thankfully, I was able to maneuver safely, but I am terrified of what could have happened to my daughter and grandson who were in the car or others on the road. Afterward, I learned that this defect was part of a recall. However, I was never notified in time. Kia Customer Service told me a notice had been sent in 2018, but my own research shows the recall was not actually issued until 2022. Because of this, I was denied the chance to have the recall repair performed before the failure. Now, Kia has refused goodwill assistance, leaving me with an $8,000+ repair bill. I am a single mother, a teacher, and caregiver to my daughter and grandson. This Sportage is the vehicle my daughter depends on to get my grandson to and from school safely. Safety Concern: This defect poses a severe safety risk. An engine seizing at highway speeds without warning could easily cause crashes, injuries, or deaths. I am deeply concerned that if Kia failed to notify me properly, other Kia owners may also be driving unsafe vehicles without realizing it. Requested Action: I respectfully request that NHTSA investigate Kia’s recall notification practices and ensure Kia is held accountable for leaving customers unprotected against such a serious safety hazard.

NHTSA ODI 11683260

The contact owns a 2014 Kia Sportage. The contact stated while driving at an undisclosed speed, there was an abnormal rattling sound coming from the vehicle, after which the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was able to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the engine. The contact was informed that the engine needed be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine); however, the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 103,000.

NHTSA ODI 11669548

I own a 2014 Kia Sportage (VIN: [XXX] ) that qualifies under Recall SC147 for engine seizure. The vehicle’s engine has seized randomly with no check engine lights. Was running and driving perfectly and shut off. However, Kia and the local dealership are refusing to repair the vehicle under the recall because the vehicle is not currently registered. This is a clear violation of NHTSA recall requirements, which mandate free recall repairs regardless of ownership or registration. I am requesting NHTSA review and enforcement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11667423

While driving on an interstate, our vehicle experienced complete engine failure. It was towed to auto garage and examined. We were advised the timing chain had stretched and there were metal shavings in the oil (only roughly 100,000 miles on vehicle). Auto garage advised this was a known issue that was associated with high engine oil consumption and that there was an engine recall. They advised we should contact a Kia dealer for repair. Contacted Kia dealer and was advised the vin for our Kia was not included in the recall, however our Kia also has the Theta 2 engine, which was the subject of the recall of other models and/or years and we are experiencing the same issues. I contacted Kia Corporate and was advised that because the vin of our vehicle was not included in the recall, they would not assist in any way. When this incident occurred, we were 200 miles from home driving on a 4 lane highway and navigating an interchange. Thankfully, we were able to navigate traffic and get to the side of the road, however we felt extremely vulnerable and unsafe, and it left us with no means to return home. Generally, my [XXX] daughter drives this vehicle and had she been driving at the time of this incident, I fear she would not have known what to do to get to safety and could have resulted in a tragedy. I believe this to be a significant safety issue that is the same or at least very closely related to the recalls already in place. We purchased this vehicle in good faith, believing the manufacturer was providing a vehicle that was safe and reliable, however that turned out not to be the case and Kia is not willing to hear our concerns or help with a solution. Please contact me if any additional information is needed and I welcome your feedback. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11662413

The rear hatch door no longer opens. This could pose a safety risk in an emergency situation. Upon research it appears to be very common issue among Kias from this year.

NHTSA ODI 11642986

The contact owns a 2014 Kia Sportage. The contact stated while driving 35 MPH, the service engine warning light illuminated, and the vehicle went in LIMP Mode. The contact stated that the engine started to overheat. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the turbo charger, radiator, and the catalytic convertor needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 132,000.

NHTSA ODI 11628657

Engine has failed. Mechanic at home has found aluminum shavings in the cam shaft area. This model doesn’t have a recall, but should for engine failure. I have 70,000 miles and it’s on year 10. Should be lasting longer with no engine issues. Never had prior warnings for the engine, just engine failure randomly and shavings built up. Available for inspection. Car stalled and could have resulted in accident. A few months prior, oil smell and burning occurred as well, mechanic was able to fix it. Kia has made it difficult to make an appt for an engine issue, Fette Kia in Clifton NJ says they have emergency slots, but they will only “talk” to me and not look at the car. This seems like an emergency to me. Finally made an appointment for 20 days from now at another dealership.

NHTSA ODI 11597841

Engine failure which was ran through a diagnostic test a the Kia dealership 2 years ago after my car cut off on the interstate. Nothing was found however I have been having problems since

NHTSA ODI 11581022

The contact owns a 2014 Kia Sportage. The contact stated that while driving approximately 25–35 MPH, the engine seized. There was smoke coming from the engine compartment. There were no warning lights illuminated. The vehicle was towed to an independent mechanic, where it was determined that the engine had seized. The vehicle was towed to the local dealer, where it was diagnosed that the engine failed and needed to be replaced. The engine was replaced, but the failure recurred two years later. While driving at low speeds, the engine seized. The manufacturer was contacted and referred the contact to the local dealer. The failure mileage was approximately 115,000.

NHTSA ODI 11566089

Brakes keep squealing and as of a result of previous recall service my engine drink oil fast and not to mention the oil pan gasket is leaking oil. The engine smoke and have a burning smell that seep inside the car vents.

NHTSA ODI 11557805

The driver side door has issues with opening from outside.

NHTSA ODI 11557806

The contact owns a 2014 Kia Sportage. The contact stated while driving at various speeds, the vehicle hesitated and sputtered while depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was taken to a dealer and was serviced; however, the failure persisted. After a recent failure, the contact had the vehicle towed to Infiniti of Denver (2990 S Havana St, Aurora, CO 80014) where the vehicle was diagnosed with a misfire in cylinder #2. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 111,500.

NHTSA ODI 11556985

The engine stopped working. And although there was a recall on this issue the dealership is demanding i pay for the repair

NHTSA ODI 11553525

On Sunday May 7th 2023, while traveling on the thruway, the car started to slow down and was no longer accelerating as I was pressing on the accelerator. There was a burning smell coming from the engine, causing me to cough for a week. I could not stop for a mile because there was no shoulder on that portion of the highway. I turned on my hazard lights and kept going until I pulled over a mile down at a rest stop. As soon as I took the exit into that rest stop, all the lights came on the dashboard and the car stopped on its own without me turning it off and without me making it completely into the rest stop. I had the car towed by an authorized thruway towing service to the closest shop and then had Kia tow it from that shop to Healey Brothers Kia dealership. The car does not drive at the moment and Kia does not want to assume any responsibility.

NHTSA ODI 11549500

The contact owns a 2014 Kia Sportage. The contact stated while driving 35-40 MPH, the brake pedal was depressed; however, added pressure and pumping of the brake pedal was needed to slow and eventually stop the vehicle. No warning light was illuminated. The vehicle was taken to an independent mechanic where the vehicle was currently awaiting diagnostic testing. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 121,062.

NHTSA ODI 11543923

The contact owns a 2014 Kia Sportage. The contact stated while having an anti-theft recall performed, the mechanic stated that the software that was being uploaded caused damages to the computer but was not sure of the specific failure. The vehicle was not repaired. The manufacturer was contacted but did not provide any assistance. The failure mileage was 84,000.

NHTSA ODI 11536458

Last Tuesday I was taking my Ill mother to the Dr 30 min away. All of a sudden the engine light came on and the car died. Would not do anything after that it was 100 degrees that day I had to get a ride for my mother in the hot day back to the facility she lived call a tow truck and call the dealership where I bought the car. I had to pay for the towing and to top it off I have to pay partially for a rental car The engine is blown in the vehicle I just bought this car in april how could it of blown already? I did the oil changes and checked it also. There is a extended contract on the vehicle but it needs a engine and a starter. I'm lucky my mother was not sick after how hot is was I have made 2 payments and that's it. I think I should get money back for what I paid that's over 2000 since I bought it and for this to happen .I depend on this car for my job for apps for everything. It isn't right it wasn't disclosed to me that the engine was bad . I feel they did me wrong when I bought it .

NHTSA ODI 11536477

My car won’t go up to speed and it keeps throwing out it’s the turbo boost sensor not only that I almost crashed when I pushed on the brakes a little bit

NHTSA ODI 11533402

The motor sputtered and died. Is there an engine recall on this vehicle?

NHTSA ODI 11531919