What 122 owners told NHTSA about the 2014 Kia Sportage Phev Phev

In researching my vehicle I came across a recall/investigation for Kia window regulators. My 2014 Sportage has had the same issue and the dealership told me 'my door panel is fried'. I do not have any issues with the drivers window...it can go up/down. The passenger side is functional less often than the rear windows which will at times get stuck half way or stuck down all together. I own a 2014, am the original owner - the issue is includes more than just the 2017 models. The dealership dismissed my concern that the driver side window is functional while the remaining three windows are functional at times. If the door panel was fried wouldn't that mean that ALL functionality would be lost?

NHTSA ODI 11508198

BOUGHT VEHICLE FROM TEAM GUNTHER KIA - DAPHNE, AL. VEHICLE ARRIVED IN COLORADO WITH ILLEGALLY LOW TIRE TREAD DEPTH AND UNUSUAL RATTLING IN THE REAR OF VEHICLE WHICH REQUIRES A HEAT SHIELD REPLACEMENT (I25 KIA IN COLORADO). VEHICLE ONLY HAS 23,000 MILES. ONE OWNER, CLEAN CARFAX REPORT. KIA REFUSES TO PAY FOR HEAT SHIELD REPLACEMENT AS VEHICLE RAN OUT OF WARRANT JUNE OF 2019 AND 10 YEAR POWERTRAIN WARRANTY WILL NOT SUFFICE DESPITE INCOMPLETE SALE (CASE NUMBER: 13917735). TIRES SHOULD NOT HAVE BEEN SO POOR (HANKOOK) AT 4/32NDS AND EXTREME TIRE ROT WITH ONLY 23,000 ORIGINAL MILES. SUSPICIOUS LACK OF DOCUMENTATION REGARDING ODOMETER CHECK THAT HAS DELAYED REGISTRATION OF VEHICLE IN COLORADO. THE VEHICLE CONDITION UPON ARRIVAL WOULD HAVE BEEN AN ILLEGAL SALE IN THE STATE OF COLORADO.

NHTSA ODI 11387013

SUNROOF EXPLODED - I WAS TRAVELLING AT APPROX. 60MPH ON A DIVIDED HIGHWAY AND THE SUNROOF EXPLODED CAUSING SMALL PIECES OF GLASS TO FALL INTO THE VEHICLE.

NHTSA ODI 11082085

WHILE BACKING MY 2014 KIA SPORTAGE OUT OF MY GARAGE, I HEARD A LOUD NOISE. IT ALMOST SOUNDED LIKE A TIRE BLOWOUT. UPON INSPECTION, ALL 4 TIRES WERE FINE. THE ENTIRE FRONT SEPARATE PORTION OF THE PANORAMIC SUNROOF HAD EXPLODED / SHATTERED.

NHTSA ODI 10971994

WHILE DRIVING ON THE 91 FREEWAY ON SATURDAY FEB 28TH THE SUNROOF BLEW OUT ALMOST CAUSING AN ACCIDENT - DON'T HAVE ANY REASON WHY THIS HAPPENED NOTHING HIT THE CAR IT JUST SIMPLY BLEW OUT AND SHATTERED GLASS ALL OVER THE BACK SEATS AND THE CARS DRIVING BEHIND ME. I ALMOST VEERED INTO THE NEXT LANE AND ALMOST CAUSED A MAJOR COLLISION. *TR

NHTSA ODI 10691787

MY SUNROOF EXPLODED. I HAD JUST ENTERED THE HIGHWAY (THERE WAS NO OVERPASS NEAR ME) MERGING INTO TRAFFIC. I HEARD A LOUD POP LIKE A GUN SHOT AND GLASS RAINED DOWN ON ME. I IMMEDIATELY CALLED MY DEALERSHIP AND DROVE IT IN. THERE WAS NO DETERMINATION AS TO THE CAUSE. DEALERSHIP HAD TO COMPLETELY REPLACE THE SUNROOF. HAD TO CLAIM ON MY INSURANCE AND PAY THE DEDUCTIBLE - ROUGHLY TOTAL REPAIR COST WAS 1200.00. *JS

NHTSA ODI 10690204

MY 5YEARS DAUGHTER HAVE HER WINDOW LITTLE OPEN WHEN SHE HAS HER FINGER ON THE WINDOW. I CLOSED THE WINDOW WITHOUT NOTICED THAT SHE HAS HER FINGER THERE. REALLY HURTS HER AND DIDN'T GET SO BAD BECAUSE SHE WAS FASTER IM WONDERING IF KIA DOESN'T PROVIDE A SAFETY LOCKER FOR WINDOWS PLEASEEEEEEEEEEE *TR

NHTSA ODI 10616427