May 9, 2026Transmission & drivetrainEngine
My vehicle stalled (104000mi) bought in 2024 looked up online was known between 2023-2024 engine recall I wasn't told or shown on Car Fax anything about this So [XXX] worked on engine 2. Mths no charge was to get new motor they replaced alternator.Told Done Engine light was on I went to drive it jerked and over dash said engine problems return to dealer ( 5 min) I did .They had it2 more weeks said Transmission box lied I found diagnostics in my dash says engine control problems.Theysaid I had to return loaner and take my vehicle It's not the transmission They are lying. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI 11736797
Aug 4, 2023Transmission & drivetrain
The contact owns a 2014 Kia Sportage. The contact stated while having an anti-theft recall performed, the mechanic stated that the software that was being uploaded caused damages to the computer but was not sure of the specific failure. The vehicle was not repaired. The manufacturer was contacted but did not provide any assistance. The failure mileage was 84,000.
NHTSA ODI 11536458
Dec 9, 2020Transmission & drivetrainEngine
THERE IS A KNOCKING NOISE COMING FROM MY ENGINE. I ALSO LOSE POWER WHEN I TURN CORNERS OR WHEN I SLOW DOWN AND GO AGAIN. THE KNOCKING NOISE IS NOT VERY LOUD BUT I CAN HEAR WITH THE WINDOWS DOWN. I TOOK THE VEHICLE TO KIA AND THEY STATED THEY COULDNT REPLICATE THE ISSUE. THE ENGINE WAS REPLACED FOR THE SAME ISSUE LAST YEAR (2019).
NHTSA ODI 11382762
Mar 13, 2019Transmission & drivetrainEngine
THIS VEHICKE WAS PURCHASED NEW IN MARCH OF 2014. I AM THE ORIGINALK OWNER. WHILE MAKING AN OUT OF TOWN TRIP THE VEHICLE HAD A LOUND KNOCKING NOISE AND LOST POWER. I TOOK THE VEHICKLE TO AN INDEPENDENT GARAGE. THE INFOMRED ME THAT THE OIL PUMP QUIT FUNCTIONING AND THAT CAUSED THE MOTOR TO THROW A ROD. WHEN THIS OCCURED THE VEHICLE HAD 86,000 MILES ON IT. KIA HAS A 10 YEAR 100,000 MILE WARRANTY. ADDITIONALLY, I PURHCASED AN EXTENDED WARRANTY FROIM THE DEALERSHIP THAT WOULD COVER THE POWER TRAIN FOR 20 YEARS AND 200,000 MILES. THE VEHICLE HAS BEEN DELIVERED TO A KIA DELAERSHIP AND SO FAR I AM HEARING EXCUSES ON WHY THEY WILL NOT HONOR THE WARRANTY. THIS IS DESPITE THE FACT I HAVE PERFORMED REGUALR OIL CHANGES WITH FULL SYNTHETIC OIL SINCE I PURCHASED THE VEHICLE.
NHTSA ODI 11186384