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What 647 owners told NHTSA about the 2014 Jeep Wrangler 4-door 4xe

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (647)Crash / fire / injury (46)Engine (322)Transmission & drivetrain (88)Electrical system (80)Airbags (69)Brakes (65)Steering (26)Speed control (21)Body & structure (20)Fuel system (19)Suspension (15)

5 of 647 complaints match · Brakes · crash/fire/injury only · clear filters

Aug 8, 2025BrakesCrash1 injury

The contact owns a 2014 Jeep Wrangler. The contact stated that while stopped at a red light, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact's vehicle was rear-ended. The contact's wife, who was the other occupant of the vehicle, was taken to the hospital in a private vehicle. The contact's wife sustained a dislocated left hip. In addition, the contact's wife had previously had a left hip replacement and undergone four left hip surgeries. The vehicle was driven to the contact's residence. A police report was filed; however the information was unavailable. The contact stated that three months after the vehicle was purchased, the ABS, traction control, and several unknown warning lights illuminated. The vehicle was taken to the dealer, where it was diagnosed with a failed ABS module. The contact was informed that the ABS module needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were on back order. The contact stated that the order was placed almost thirteen months ago. The contact stated that the vehicle was almost rear-ended two times recently. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 110,000.

NHTSA ODI 11679372

Jul 22, 2018Transmission & drivetrainBrakesCrash

PARKED VEHICLE ON A SLOPE IN THE MOUNTAINS WITH THE PARKING BRAKE ENGAGED. THE VEHICLE IS AN AUTOMATIC TRANSMISSION AND WAS IN PARK. IMMEDIATELY FOLLOWING ALL PASSENGERS EXITING THE VEHICLE, IT SLOWLY STARTED ROLLING AWAY, BACKWARDS. IT TRAVELED DOWN A 4WD ROAD A SMALL DISTANCE BEFORE TURNING OFF AND TUMBLING DOWN THE MOUNTAIN. LUCKILY EVERYONE HAD EXITED THE VEHICLE AND THERE WERE NO INJURIES. THOUGH WE WERE PARKED ON A SLOPE, PROBABLY AROUND 15 DEGREES, THERE WAS COMPLETE FAILURE OF BOTH THE PARK GEAR AND THE PARKING BRAKE ALLOWING A ROLLAWAY. THE PARKING SURFACES WAS A COMBINATION SOLID ROCK AND DIRT.

NHTSA ODI 11112908

Apr 7, 2017BrakesCrash

WHEN ATTEMPTING TO BRAKE, THE VEHICLE WOULD NOT STOP. THE BRAKE PEDAL STARTED PUMPING LIKE THE ABS SYSTEM KICKED IN. THE BRAKES WORKED AS EXPECTED MINUTES LATER (AFTER REAR ENDING THE VEHICLE IN FRONT OF ME).

NHTSA ODI 10971222

Jun 9, 2014Transmission & drivetrainBrakesCrash

I JUST DROVE MY VEHICLE AND THEN PARKED IT AT MY HOME ON A DRIVEWAY THAT HAS A SLIGHT INCLINE. I PARKED VEHICLE IN 1ST GEAR (6 SPEED MANUAL TRANSMISSION), AND APPLIED THE PARKING BRAKE. APPROXIMATELY 10 MINUTES LATER I WAS IN MY YARD AND HEARD A MUFFLED POP NOISE AND THEN A CLICKING SOUND THAT RESEMBLED A ROLLER COASTER RIDE WHEN THE CARS ARE BEING PULLED UP A STEEP HILL. I TURNED AROUND AND SAW MY VEHICLE GOING DOWN THE DRIVEWAY. IT COLLIDED WITH MY WIFE'S VEHICLE THEN HIT A TREE. THE VEHICLE HAS 2800 MILES ON IT. WHEN I GOT IN VEHICLE THE SHIFT WAS IN 1ST GEAR, AND BRAKE APPLIED. I STARTED THE VEHICLE AND LET OFF THE CLUTCH AND THE VEHICLE MOVED FORWARD, INDICATING THAT IT WAS IN FACT IN FIRST GEAR STILL. I DUPLICATED WHERE I PARKED IT AGAIN AND IT MOVED BACKWARDS AGAIN. AFTER MULTIPLE REENACTMENTS THE VEHICLE WOULD MOVE UNTIL 3-5 MIN LATER IT WOULD MAKE A SUDDEN MOVEMENT IN REVERSE FOR ABOUT 6-12 INCHES. *TR

NHTSA ODI 10597003

Apr 19, 2014BrakesCrash

WENT TO STOP AT LIGHT, HIT THE BRAKE IT WAS HARD AND DID NOT ENGAGE, I STOPPED BECAUSE I HIT THE CAR IN FRONT OF ME. BRAKES NEVER ENGAGED, PULLED THE EMERGENCY BRAKE BEFORE EXITING THE VEHICLE TO CHECK ON THE PEOPLE IN THE CAR IN FRONT OF ME AND THE BRAKES SEEMED TO LET OUT AIR AND RELAX. THE BRAKES FELT NORMAL AT THAT POINT. POST ACCIDENT POLICE ESCORTED BE TO DEALERSHIP TO MAKE SURE THAT BRAKES CONTINUED TO WORK. DEALERSHIP CLAIMED NOTHING WRONG, SPOKE TO NEUTRAL MECHANICS AND THEY ALL STATED THAT IT WAS A PROBLEM THAT WOULD OCCUR AGAIN AND THAT THE BRAKES WOULD SEEM FINE IN THE MEANTIME. EXPLAINED THIS TO JEEP AND THEY SAID BRAKES WERE FINE. *TR

NHTSA ODI 10583624

Working with the data? Download all 647 complaints as CSV · fetched from NHTSA July 18, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2014 Jeep Wrangler 4-door 4xe verdict →