What 647 owners told NHTSA about the 2014 Jeep Wrangler 4-door 4xe

JEEP WRANGLER STEERING COLUMN ELECTRICAL ISSUES, POSSIBLY RELATED TO TIPM ISSUES WITH OTHER JEEP/CHRYLSER/DODGE VEHICLES. ISSUE OCCURRED WHEN STARTING VEHICLE IN PARKING LOT AT NIGHT. JEEP LIGHTS WOULD NOT TURN ON EVEN THOUGH LIGHTS WERE IN THE ON POSITION FROM THE STEERING COLUMN LEFT STEM FOR LIGHTS. REPEATED ON/OFF ATTEMPTS, INCLUDING VEHICLE RESTARTS, DID NOT FIX NO LIGHTS ISSUE. WHEN THE STEERING WHEEL WAS ROTATED THE LIGHTS SUDDENLY TURNED ON. OTHER RELATED ISSUE IS INTERMITTENT WINDSHIELD WIPER CYCLE WHEN WINDSHIELD WIPERS ARE IN THE OFF POSITION ON THE RIGHT STEM OF THE STEERING WHEEL COLUMN.

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RANDOMLY THE INSTRUMENT PANEL GAUGES WOULD GO CRAZY, THE "IDIOT" LIGHTS WOULD COME ON, AND IF THE CRUISE CONTROL IS ON, THAT WILL DISENGAGE. I'VE HAD OTHER INCIDENTS WHERE THE VEHICLE WOULD NOT HAVE ANY POWER WHEN THE KEY WAS ENGAGED, UNTIL 4 DIFFERENT TIMES OF TRYING IT. ALSO WHEN STARTING THE ENGINE, THE STARTER WOULD CONTINUE TO CRANK EVEN WITH THE KEY DISENGAGED.

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UNKNOWN REASON: MY JEEP WAS SITTING IN THE DRIVEWAY WHILE I WAS AT WORK AND CAUGHT FIRE. THIS FIRE FROM THE JEEP CAUGHT MY HOUSE ON FIRE AS WELL. MY NEIGHBOR HEARD A FEW EXPLOSIONS AND WENT OUTSIDE TO SEE WHAT WAS GOING ON. HE TOOK THE ATTACHED PICTURE AFTER HE CALLED THE FIRE DEPARTMENT. WE ARE WAITING FOR THE INSURANCE ADJUSTER TO COME OUT TO SEE THE DAMAGE.

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CLOCKSPRING RECALL (NHTSA RECALL # 16V-288) ( MANUF RECALL # S40) AFFECTS NOT ONLY THE AIRBAG BUT.. ALSO....."CAUSES A NON WORKING HORN". NO HORN IS A SAFETY HAZARD BY NOT HAVING IT WORKING AT ANY TIME WHILE OPERATING (STOPPED OR DRIVING) THE JEEP. JEEP DEALERS HAVE "NO" EST OF WHEN REPAIR PART WILL BE AVAILABLE???? ""NOT ACCEPTABLE ON THE PART OF JEEP/CHRYSLER!!!!!''' THE CONSUMER STATED THE STEERING WHEEL WIRES, ENGINE ROCKERS, FRONT U JOINTS, ENGINE HARNESS AND FUEL INJECTOR HARNESS, FRONT DRIVE SHAFT ADN SUSPENSION ALL FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE LOST STEERING WHILE DRIVING. THE FRONT AXLE ASSEMBLY BRACKET HAD BROKEN.

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ON 5/6/16 I WENT TO START MY 2014 JEEP WRANGLER UNLIMITED RUBICON AND THE ENGINE DID NOT MAKE A NOISE BUT THE DASH LIT UP LIKE A CHRISTMAS TREE. THE WINDOWS HAD POWER AND RADIO WORKED BUT THE DOOR LOCK OR ALARM DID NOT WORK. I TOWED IT TO THE DEALER AND WAS ADVISED THAT IT WAS A COMMON PROBLEM AND WAS CALLED THE "TIPM MODULE" WHICH IS BASICALLY THE ENTIRE FUSE BOX AND PART OF THE COMPUTER. I WAS STUCK THERE IN NORTH CAROLINA FROM MARYLAND FOR FOUR EXRA DAYS. NOW AFTER GETTING BACK HOME TO MARYLAND ON 6/5/16 I GO TO TRY AND ACCELORATE ONTO THE HIGHWAY FROM A RAMP AND THE TRANSMISSION REVS TO 5,500 RPM BUT THE JEEP WILL NOT ACCELERATE. I HAVE TO EASE OFF THE GAS AND LET IT ACCELERATE VERY SLOWLY. THANK GOD NO TRUCKS WERE COMING OR IT COULD HAVE BEED AND EXTREMELY DANGEROUS SITUATION CONSIDERING IT WAS INTERSTATE 95 BY 175 WHERE SEMI TRUCKS GO TO THE TA TRUCK STOP.

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THE TPMS LIGHT IS ALWAYS ILLUMINATED AND THE TIRE PRESSURE IS CORRECT. I FOUND A RECALL (NHTSA CAMPAIGN 14V632000) (CHRYSLER #P63) FOR THIS ISSUE, BUT WAS TOLD BY BOTH CHRYSLER AND THE NHTSA THAT MY PARTICULAR VEHICLE IS NOT ON THE RECALL LIST. IT SEEMS VERY COINCIDENTAL THAT THE EXACT YEAR, MAKE, AND MODEL OF MY VEHICLE SHOWS UP ON THE RECALL LIST, BUT NOT MY VEHICLE WHICH IS EXPERIENCING THE EXACT SAME PROBLEM THAT THE RECALL WAS ISSUED REGARDING.

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CLOCK SPRING WENT OUT AT ONLY 25,000 MILES CAUSING MY AIRBAG LIGHT GO ON AND STAY ON. I WAS DRIVING DOWN A HIGHWAY AT APPROX 50 MILES PER HOUR WHEN THE LIGHT AND ALARM CAME ON..THE LIGHT STARTED COMING ON INTERMITTANTLY AND THEN CAME ON AND STAYED ON WITH THE ALARM GOING OFF AND ON. IT ALSO CAUSE MY STEREO TO BURN OUT AND THE HORN TO STOP WORKING

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CLOCK SPRING FAILURE AT 44,000 MILES, DISABLING THE AIR BAG. DEALER TELLS ME NO WARRANTY PAST 36,000 MI. ON THIS PART FAILURE EVEN THOUGH IT AFFECTS SAFETY. BUT COMPANY WILL PICK UP PRICE OF PART, IF WE PAY LABOR. KNOW THERE WAS A RECALL OF OUR 2009 FOR THIS SAME PART IN WHICH THE COMPANY PAID ALL.

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THE ABS, STABILITY CONTROL AND TRACTION LIGHTS KEEP GOING OFF AND ALSO DISABLING THE SPEED CONTROL WHILE DRIVING. SO FAR JEEP HAS REPLACED THE ABS SENSORS AND THE STABILITY SENSOR TWICE. THE CAR IS BEING DRIVEN, USUALLY GOING OFF ON DRY PAVEMENT. THE JEEP ALSO HAD THE COMPUTER SYSTEM SHUT DOWN THE VEHICLE WITH A SECURITY ALERT THAT NEED A COMPUTER UPDATE A FEW MONTHS PRIOR.

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AFTER BEING PARKED FOR THREE DAYS, AN LOUD NOISE WAS COMING FROM THE ENGINE COMPARTMENT. THE ONLY WAY TO GET THE NOISE TO STOP WAS TO DISCONNECT THE BATTERY. THE JEEP WAS TOWED IN TO THE DEALERSHIP, WHERE IT WAS DETERMINED THAT THE TOALLY INTEGRATED POWER MODULE (TIPM) WAS FAULTY, AND CAUSED POWER TO BE DISTRIBUTED TO THE WINDSHIELD WASHER FLUID PUMP UNTIL IT FAILED. THE TIPM WAS REPLACED (FOR THE THIRD TIME SINCE I'VE OWNED THIS JEEP) AS WAS THE PUMP.

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I HAD BEEN DRIVING FOR 5 KMS. AND IT STARTED SMOKING AND WENT UP IN FLAMES. HAVE 11,000 KMS ON IT. VERY LOW FOR A 2014. ALL CHECK UPS AND OIL CHANGES TO DATE BY DEALERSHIP.

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TL* THE CONTACT OWNS A 2014 JEEP WRANGLER. THE CONTACT STATED THAT THE FLOORBOARD BEHIND THE FRONT DRIVER SIDE SEAT BECAME EXTREMELY HOT AND EXPERIENCED MELTING AND SOOT. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.

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WENT TO START CAR FROM OFF POSITION. ENGINE STARTS AND STALLS. DOES THIS 3 TIMES UNTIL IT DOESN'T START ANYMORE.

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THE ENGINE, STABILITY, BATTERY, AND SEVERAL OTHER LIGHTS INCLUDING WILL COME ON AND THE NEEDLE SHOWING THE RPM WILL FALL TO ZERO. THE RADIO WILL ALSO SHUT OFF. THEN ABOUT 3 SECONDS THE LIGHTS WILL GO OFF , RPM NEEDLE WILL POSITION ITSELF BACK TO WERE IT WAS AND THE RADIO WILL COME ON. THE PROBLEM I HAVE DESCRIBED HAS HAPPENED SEVERAL MORE TIMES AND EACH TIME IS NOT THE SAME. SOMETIMES THE RADIO GOES OFF AND THEN COME BACK ON. OTHER TIMES THE LIGHTS ON THE DASH COME ON AND GO OFF. THE PROBLEM SEEMS TO HAPPEN RANDOMLY ( NO PARTICULAR TIME, SPEED, WEATHER CONDITIONS, ETC.)

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TL* THE CONTACT OWNS A 2014 JEEP WRANGLER. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED, BUT THE FAILURE RECURRED NUMEROUS TIMES. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000.

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CURSE CONTROL DISENGAGED WHILE TRAVELING 70 MPH. IN ADDITION, THE VEHICLE ELECTRICAL SYSTEM WILL RESET ALL PROGRAMS, STORED INFORMATION, THE VEHICLE IS DIFFICULT TO START ON OCCASIONS.

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WENT TO START THE VEHICLE AND WHEN I WENT TO TURN THE KEY THE JEEP LOST POWER TO ALL ELECTRICAL SYSTEMS. AFTER WAITING FOR A BIT THE SYSTEM "REBOOTED" AND I WAS ABLE TO START THE VEHICLE AND GO. HOWEVER, THIS KEEPS HAPPENING SOMETIMES MULTIPLE TIMES A DAY AND SOMETIMES ONCE PER WEEK. WE HAVE TAKEN IT TO THE DEALERSHIP FOR REPAIRS AND THEY UPDATED THE WCM SOFTWARE TO VERSION 0.20 AND THE PROBLEM STILL EXISTS. WE HAVE ALSO HAD EPISODES OF THE ELECTRICAL SYSTEMS GOING OUT WHILE DRIVING CAUSING THE ENGINE TO SPUTTER, INSTRUMENT PANEL GOES DARK, RADIO SHUTS OFF, AC FANS SHUT OFF, ETC.. *TR

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EASTER SUNDAY MORNING DROVE FROM COUNTRY HOME 7 MILES INTO TOWN TO CHURCH, NO STOPPING AND SLOWING DOWN JUST A COUPLE OF TIMES. PARKED, LOCKED VEHICLE AND WALKED INTO CHURCH LOBBY. STOPPED TO SPEAK TO A MAN WHEN HE NOTICED BLACK SMOKE IN THE PARKING LOT. TURNED AND SAW THAT IT WAS COMING FROM UNDER THE HOOD OF MY JEEP. WITHIN A MINUTE FLAMES STARTED. FIRE DEPARTMENT WAS CALLED AND RESPONDED WITHIN A FEW MINUTES, BUT NOT BEFORE FLAMES FROM THE PASSENGER FRONT SIDE JUMPED ONTO THE CAR PARKED NEXT TO THE JEEP. BOTH VEHICLES WERE BURNED UP AND TOTALED. FLAMES STARTED ON THE FRONT RIGHT SIDE (PASSENGER). *TR

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WHILE DRIVING ON THE INTERSTATE, I ACCIDENTALLY BUMPED THE KEYS OF MY JEEP WRANGLER UNLIMITED WITH MY KNEE, AND THE KEY TURNED COUNTER-CLOCKWISE ENOUGH TO TURN THE CAR OFF. OBVIOUSLY, WHEN THE CAR TURNED OFF, THE BRAKES AND STEERING LOST POWER. LUCKILY, THERE WAS NO TRAFFIC AROUND ME, AND I WAS ABLE TO CAREFULLY COAST TO THE SHOULDER AND RE-START MY CAR. MY VEHICLE IS MANUAL, SO I COULD HAVE RESTARTED FROM NEUTRAL, BUT BASED ON DISCUSSION BOARDS, AUTOMATICS DO NOT HAVE THAT LUXURY. DOING A QUICK GOOGLE SEARCH FOR "JEEP BUMP KEY" YIELDS MANY DISCUSSIONS ABOUT THIS SAME PROBLEM. I UNDERSTAND THAT JEEP CURRENTLY HAS A RECALL FOR THIS PROBLEM IN COMMANDERS AND GRAND CHEROKEES, BUT THERE IS NOTHING FOR WRANGLERS. I CALLED MY DEALERSHIP, BUT THEY WILL NOT DIAGNOSE OR REPLACE ANYTHING FOR FREE WITHOUT AN ACTIVE RECALL. I AM 6' AND DO NOT SIT EXCESSIVELY CLOSE TO THE STEERING WHEEL. MY KEY CHAIN IS NOT LARGE OR CLUTTERED, AND IT SHOULD NOT BE THAT EASY TO TURN OFF MY WRANGLER ACCIDENTALLY. *TR

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AS I WAS DRIVING IN THE LEFT LANE, A DRIVER IN THE RIGHT LANE BEGAN TO CHANGE LANES AND NEARLY SIDESWIPED ME. I WENT TO HONK MY HORN, BUT IT DID NOT WORK. FORTUNATELY, THERE WAS NO ONCOMING TRAFFIC - I HAD TO MOVE INTO THAT LANE TO AVOID BEING HIT UNTIL THE OTHER DRIVER NOTICED ME. I CHECKED BOTH FUSES (APPARENTLY THERE IS A LEFT AND RIGHT HORN FUSE) AND BOTH LOOKED FINE. THE VEHICLE IS BACK IN THE SHOP AGAIN. IT HAS ALREADY HAD THE TIPM MODULE REPLACED TWICE (NOVEMBER 2014 AND MARCH 2015) SO IT WOULD NOT SURPRISE ME IF IT'S GOING TO HAVE TO BE REPLACED YET AGAIN. *TR

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AT AROUND 3:45 AM, WHILE I WAS SLEEPING, THE HORN ON STARTED INTERMITTENTLY BLARING. I LOOKED OUT THE WINDOW AND THE REVERSE LIGHTS WERE ON (AT FULL BRIGHTNESS). FOR THE NEXT HOUR, IT WOULD START AND STOP RANDOMLY. I FINALLY DISCONNECTED THE BATTERY IN FRUSTRATION. EARLIER THE PREVIOUS EVENING, THE HEADLIGHTS CAME ON AND STAYED ON. I HAD NOT USED THE JEEP FOR THE PREVIOUS TWO DAYS. THIS ISSUE IS CLEARLY RELATED TO THE TOTALLY INTEGRATED POWER MODULE (TIPM) WHICH HAS ALREADY BEEN REPLACED ONCE IN THIS VEHICLE (WHICH HAD CAUSED THE JEEP TO STALL -- AND COMPLETELY DIE -- SEVERAL TIMES). I AM EXTREMELY CONCERNED FOR MY SAFETY WITH THIS VEHICLE AND THIS ISSUE. THIS IS A SERIOUS PROBLEM THAT HAS ALREADY COST SOME PEOPLE THEIR LIVES. PLEASE ADDRESS THIS AND FORCE JEEP TO DO A RECALL. *TR

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I STARTED JEEP, THE RADIO CHANNEL MYSTERIOUSLY CHANGED, DROVE APPROX 1 MILE, CAME TO A STOP LIGHT AT A BUSY MOUNTAIN INTERSECTION AND THE ENTIRE JEEP BLACKED OUT, I LOST ALL FUNCTIONS, WE WERE ALMOST REAR ENDED AND T BONED AT THE SAME TIME, RETURNED THE JEEP TO PARK AND RESTARTED. I TOOK THE JEEP TO DEALER THEY SAID THEY COULDN'T RECREATE PROBLEM, I DROVE JEEP OFF THE PROPERTY ONLY TO HAVE IT DIE AT THE FIRST TRAFFIC LIGHT, PUT INTO PARK RESTARTED ONLY TO HAVE IT DIE AGAIN. FINALLY MADE IT BACK TO JEEP, THEY'VE HAD IT FOR A WEEK AND THEY CLAIM THEY STILL CANT FIND THE PROBLEM. I DON'T TRUST THE VEHICLE NOR DO I FEEL SAFE DRIVING THIS VEHICLE IN THE MOUNTAINS WHICH IS WHERE I LIVE. ALSO NOTE, THE ENTIRE VEHICLE LOST ALL POWER, SO DOES THAT MEAN THE AIRBAGS WONT DEPLOY. THIS IS UNACCEPTABLE. *TR

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JEEP COMPLETELY DIED (LOST ALL POWER, INCLUDING ALL ELECTRICAL, BRAKE LIGHTS, PANEL LIGHTS, ETC) IN CONDO PARKING LOT. GOT OUT TO START PUSHING IT BACK TO PARKING SPOT, AND A FEW SECONDS LATER THE DOOR CHIME STARTED AND POWER WAS RESTORED. RADIO WAS BOOTING UP FROM COLD START (SHOWING GARMIN LOGO). RESTARTED CAR, IT TURNED OVER AND STARTED NORMALLY. STARTED DRIVING FORWARD AGAIN, AND IN ABOUT 20 FEET, IT COMPLETELY DIED AGAIN IN THE SAME WAY, AND CAME BACK TO LIFE ABOUT TEN SECONDS LATER. DECIDED IT WAS NOT SAFE TO DRIVE, AND WAS ABLE TO RESTART AGAIN AND REVERSE TO PARKING SPOT. JEEP WAS TOWED ON NOVEMBER 3 AND REPAIRED ON NOVEMBER 4 WHEN THE PART CAME IN. I WAS TOLD THAT THE TIPM WAS REPLACED WITH A NEW VERSION THAT DIDN'T HAVE THE SAME TYPE OF PROBLEMS. *TR

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TL* THE CONTACT OWNS A 2014 JEEP WRANGLER. WHILE DRIVING VARIOUS SPEEDS, THE INSTRUMENT PANEL MALFUNCTIONED AND THE CRUISE CONTROL DISENGAGED INDEPENDENTLY. THE DEALER MADE SEVERAL REPAIRS ON THE VEHICLE, WHICH INCLUDED THE HVAC MODULE, CRUISE CONTROL BUTTON, RADIO, IGNITION SWITCH, TIPM AND CONFIGURED A MODULE. HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,600.

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I HAVE A TWO MONTH OLD JEEP WRANGLER 2014, 4 DOOR WITH 1898 MILES ON IT AND IT WOULDN'T START. IT WAS COMPLETELY DEAD. WE TRIED TO JUMP START IT AND ABSOLUTELY NOTHING HAPPENED. TOWED IT TO THE DEALER AND THEY SAID THEY WERE PERPLEXED AND NEEDED TO FIGURE OUT WHAT THE PROBLEM WAS AND THEY WERE NOT GETTING POWER TO ANYTHING AT ALL AND HADN'T SEEN ANYTHING LIKE THIS. AFTER KEEPING IT FOR A DAY THEY SAID IT WAS THE PDC BATTERY MAIN POWER CABLE THAT WAS NOT ELECTRICALLY TIGHT. THE INTERESTING THING IS IT STILL HESITATES TO START ON OCCASION AND IT IS A BRAND NEW CAR. THIS IS VERY TROUBLING TO ME AS I HAVE HEARD OF THIS PROBLEM IN OTHER CHRYSLER VEHICLES AND WORRY IT COULD JUST STOP WORKING WHILE I AM DRIVING IT. *TR

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