What 647 owners told NHTSA about the 2014 Jeep Wrangler 4-door 4xe

JEEP STARTED SMOKING IN THE DASH AND THEN CAUGHT ON FIRE. THANKS GOODNESS A PASSER-BUYER HAD FIRE EXTINGUISHER AND PUT OUT FIRE. *BF *JS UPDATED 10/25/18*JB

NHTSA ODI 11013488

"TAKATA RECALL" I WAS IN AUTOMOBILE ACCIDENT ON THE 23RD OF MAY, A FRONT END COLLISION AND THE AIRBAGS DID NOT DEPLOY, THE SHOULDER/SEAT BELT KEPT ME FROM MAJOR INJURY.

NHTSA ODI 10991815

WHEN ATTEMPTING TO BRAKE, THE VEHICLE WOULD NOT STOP. THE BRAKE PEDAL STARTED PUMPING LIKE THE ABS SYSTEM KICKED IN. THE BRAKES WORKED AS EXPECTED MINUTES LATER (AFTER REAR ENDING THE VEHICLE IN FRONT OF ME).

NHTSA ODI 10971222

ON 12/04/2016 I WAS DRIVING ON THE FREEWAY AT AROUND 80MPH WHEN A LOAD EXPLOSION STOPPED MY ENGINE. I IMMEDIATE STOPPED AS SMOKE STARTED TO COME INSIDE THE CABIN. AS SOON AS I EXITED THE VEHICLE I NOTICED A BIG FIRE UNDER THE CAR AND INSURE THE HOOD. I WAS ABLE TO PUT THE FIRE OUT USING 3 FIRE EXTINGUISHERS. THIS REALLY COULD'VE ESCALATED QUICKLY. I NOTICED A BIG HOLE ON THE SIDE OF THE ENGINE. LOOKS LIKE IT THREW A ROD SINCE THE OIL PRESSURE WAS LOW. PROBABLY DUE TO FAULTY OIL FILTER MOUNT. THE EXACT REASON FOR THE ENGINE FAILURE AND SUBSEQUENT FIRE HASN'T BEEN DETERMINED YET AS THE DEALER WILL OT LOOK AT IT UNTIL CHRYSLER SENDS AN INVESTIGATOR TO DETERMINE THE CAUSE. CHRYSLER WILL NOT SEND AN INVESTIGATOR AND IS ASKING FOR THE DEALER TO LOOK AT IT. IT'S BEEN OVER 10 DAYS AND NOTHING HAS BEEN DONE. SO FAR, NEITHER PARTY HAS TAKEN THE ISSUE SERIOUSLY. THE CAR IS STILL UNDER WARRANTY. *TR

NHTSA ODI 10935493

ENGINE THREW A ROD WHILE DRIVING. VEHICLE CAUGHT ON FIRE. *TR

NHTSA ODI 10935366

WHILE DRIVING AT APPROXIMATELY 25 MPH THE STEERING WHEEL STARTED TO SHUTTER THEN LOCKED UP CAUSING THE VEHICLE TO VIOLENTLY SWERVE TO THE RIGHT. THE STEERING WHEEL WAS LOCKED AND CAUSED THE VEHICLE TO WRAP AROUND A LIGHT POLE. BOTH FRONT AIRBAGS DEPLOYED. ...UPDATED 04/11/17 *BF SEE PICTURES ATTACHED *TR UPDATED 08/11/2017*JS

NHTSA ODI 10918614

UNKNOWN REASON: MY JEEP WAS SITTING IN THE DRIVEWAY WHILE I WAS AT WORK AND CAUGHT FIRE. THIS FIRE FROM THE JEEP CAUGHT MY HOUSE ON FIRE AS WELL. MY NEIGHBOR HEARD A FEW EXPLOSIONS AND WENT OUTSIDE TO SEE WHAT WAS GOING ON. HE TOOK THE ATTACHED PICTURE AFTER HE CALLED THE FIRE DEPARTMENT. WE ARE WAITING FOR THE INSURANCE ADJUSTER TO COME OUT TO SEE THE DAMAGE.

NHTSA ODI 10895799

I HAD BEEN DRIVING FOR 5 KMS. AND IT STARTED SMOKING AND WENT UP IN FLAMES. HAVE 11,000 KMS ON IT. VERY LOW FOR A 2014. ALL CHECK UPS AND OIL CHANGES TO DATE BY DEALERSHIP.

NHTSA ODI 10779180

TL* THE CONTACT OWNS A 2014 JEEP WRANGLER. THE CONTACT STATED THAT THE FLOORBOARD BEHIND THE FRONT DRIVER SIDE SEAT BECAME EXTREMELY HOT AND EXPERIENCED MELTING AND SOOT. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.

NHTSA ODI 10761629

MAKING A RIGHT HAND TURN AT LOW SPEED, VEHICLE KEPT TURNING (DRIFTING) RIGHT, ATTEMPTED TO CORRECT TO THE LEFT WITH NO RESPONSE, VEHICLE COLLIDED WITH A BARRIER POST. JEEP SUSTAINED SIGNIFICANT FRONT SUSPENSION DAMAGE, RIGHT FENDER AND RIGHT WHEEL. AT TIME OF ESTIMATE, REPAIR SHOP HAD FOUND THAT THE STEERING BOX HAD SHEARED AND STATED THAT THE IMPACT SHOULD NOT HAVE CAUSED THIS DAMAGE. THEY ARE INVESTIGATING AND WILL KNOW MORE WHEN THEY BEGIN TEAR DOWN.

NHTSA ODI 10749989

TL* THE CONTACT OWNS A 2014 JEEP WRANGLER. WHILE AT A STOP LIGHT, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE JERKED FORWARD. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A DEALER, BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. THE VIN WAS UNAVAILABLE.

NHTSA ODI 10746185

TL* THE CONTACT OWNS A 2014 JEEP WRANGLER. WHILE PARKED ON A HILL, THE VEHICLE ROLLED AWAY IN THE REVERSE POSITION. AS A RESULT, THE VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE OF ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SENT A SPECIALIST TO INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS 11,000.

NHTSA ODI 10731103

EASTER SUNDAY MORNING DROVE FROM COUNTRY HOME 7 MILES INTO TOWN TO CHURCH, NO STOPPING AND SLOWING DOWN JUST A COUPLE OF TIMES. PARKED, LOCKED VEHICLE AND WALKED INTO CHURCH LOBBY. STOPPED TO SPEAK TO A MAN WHEN HE NOTICED BLACK SMOKE IN THE PARKING LOT. TURNED AND SAW THAT IT WAS COMING FROM UNDER THE HOOD OF MY JEEP. WITHIN A MINUTE FLAMES STARTED. FIRE DEPARTMENT WAS CALLED AND RESPONDED WITHIN A FEW MINUTES, BUT NOT BEFORE FLAMES FROM THE PASSENGER FRONT SIDE JUMPED ONTO THE CAR PARKED NEXT TO THE JEEP. BOTH VEHICLES WERE BURNED UP AND TOTALED. FLAMES STARTED ON THE FRONT RIGHT SIDE (PASSENGER). *TR

NHTSA ODI 10712319

TL* THE CONTACT OWNS A 2014 JEEP WRANGLER. WHILE DRIVING AT 15 MPH AND MAKING A LEFT TURN, THE STEERING WHEEL SEIZED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THERE WERE NO INJURIES REPORTED AND NO POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.

NHTSA ODI 10706265

TL* THE CONTACT OWNS A 2014 JEEP WRANGLER. WHEN THE CONTACT ATTEMPTED TO CHANGE THE TIRE BY LIFTING THE VEHICLE WITH THE JACK, THE JACK FELL OVER AND CAUSED THE VEHICLE TO FALL. THE CONTACT SUSTAINED A HAND INJURY DUE TO THE FAILURE THAT REQUIRED MEDICAL ATTENTION. THE CONTACT'S HAND HAD TO BE AMPUTATED THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. UPDATED 6/25/15*CN

NHTSA ODI 10701710

TL* THE CONTACT OWNS A 2014 JEEP WRANGLER. WHILE DRIVING AT APPROXIMATELY 5 MPH AND DEPRESSING THE BRAKE PEDAL AT A RED LIGHT, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT'S VEHICLE CRASHED INTO THE PRECEDING VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. ON ANOTHER OCCASION, WHILE DEPRESSING THE BRAKE PEDAL AND ATTEMPTING TO PARK, THE VEHICLE ACCELERATED CAUSING THE CONTACT TO CRASH INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THERE WERE NO INJURIES IN EITHER CRASH. THE APPROXIMATE FAILURE MILEAGE WAS 120.

NHTSA ODI 10694495

INCIDENT: WHILE STOPPING IN TRAFFIC WITH THE FOOT FIRMLY ON THE BRAKE MY JEEP HAD AN UNINTENDED ACCELERATION CAUSING A REAR IN CRASH. THIS UNINTENDED ACCELERATION HAPPEN BEFORE ON A TRIP TO TENNESSEE IN JUNE BUT WAS THOUGHT TO BE THE FLOOR MAT WHICH NOW IS KNOWN NOT TO BE THE CASE. ( BOTH WERE WITNESSED BY THE PASSENGER) THESE INCIDENTS AND COMPLAINT WERE GIVEN TO CHRYSLER REGARDING THE EXPERIENCE WITH THE VEHICLE ACCELERATING AND SURGING. HOWEVER, CHRYSLER DENIED ANY RESPONSIBILITY REGARDING THE MALFUNCTION WHICH RESULTED IN THE ACCIDENT. BECAUSE I REALIZED THE JEEP WAS UNSAFE TO DRIVE. I HAD IT TOWED TO THE LOCAL CHRYSLER JEEP DEALER. DUE TO SAFETY CONCERNS AND TO PROTECT LIFE AND PROPERTY. I REFUSE TO DRIVE THE VEHICLE AGAIN AND BOUGHT ANOTHER CAR. THE DEALERSHIP WHERE I PURCHASED MY NEW VEHICLE WAS TOLD NOT TO SELL IT UNTIL THE TIMP IS REPLACED IN THE JEEP. THIS MISHAP HAS COST ME SEVERAL THOUSAND DOLLARS WHICH SHOULD HAD BEEN PAID FOR BY CHRYSLER. *TR

NHTSA ODI 10633384

WHILE PARKED THE DASHBOARD CAUGHT ON FIRE AND CAUSED EXTENSIVE DAMAGE. *TR

NHTSA ODI 10626195

I JUST DROVE MY VEHICLE AND THEN PARKED IT AT MY HOME ON A DRIVEWAY THAT HAS A SLIGHT INCLINE. I PARKED VEHICLE IN 1ST GEAR (6 SPEED MANUAL TRANSMISSION), AND APPLIED THE PARKING BRAKE. APPROXIMATELY 10 MINUTES LATER I WAS IN MY YARD AND HEARD A MUFFLED POP NOISE AND THEN A CLICKING SOUND THAT RESEMBLED A ROLLER COASTER RIDE WHEN THE CARS ARE BEING PULLED UP A STEEP HILL. I TURNED AROUND AND SAW MY VEHICLE GOING DOWN THE DRIVEWAY. IT COLLIDED WITH MY WIFE'S VEHICLE THEN HIT A TREE. THE VEHICLE HAS 2800 MILES ON IT. WHEN I GOT IN VEHICLE THE SHIFT WAS IN 1ST GEAR, AND BRAKE APPLIED. I STARTED THE VEHICLE AND LET OFF THE CLUTCH AND THE VEHICLE MOVED FORWARD, INDICATING THAT IT WAS IN FACT IN FIRST GEAR STILL. I DUPLICATED WHERE I PARKED IT AGAIN AND IT MOVED BACKWARDS AGAIN. AFTER MULTIPLE REENACTMENTS THE VEHICLE WOULD MOVE UNTIL 3-5 MIN LATER IT WOULD MAKE A SUDDEN MOVEMENT IN REVERSE FOR ABOUT 6-12 INCHES. *TR

NHTSA ODI 10597003

STOPPED AT A TRAFFIC LIGHT WHEN NOTICING A LIGHT GRAY SMOKE AROUND THE VEHICLE. CONTINUED FROM THE STOP LIGHT WHEN THE SMOKE STARTED TO GET MORE DARKER AND BLACK. REALIZED THE SMOKE WAS COMING FROM THE VEHICLE AND I DROVE TO SIDE OF THE ROAD. OPEN THE DRIVER SIDE OF THE VEHICLE AND SMOKE WERE COMING FROM THE FRONT OF THE VEHICLE AND FROM UNDER THE VEHICLE. I THEN TURNED THE IGNITION KEY OFF AND EXIT THE VEHICLE. WHEN GETTING ACROSS THE ROAD FROM THE VEHICLE I TURNED AND SAW FIRE COMING FROM THE VEHICLE. THIS STATEMENT WAS MADE BY THE DRIVER OF THE VEHICLE (THE WIFE OF THE OWNER OF THE VEHICLE). *TR

NHTSA ODI 10588442

WENT TO STOP AT LIGHT, HIT THE BRAKE IT WAS HARD AND DID NOT ENGAGE, I STOPPED BECAUSE I HIT THE CAR IN FRONT OF ME. BRAKES NEVER ENGAGED, PULLED THE EMERGENCY BRAKE BEFORE EXITING THE VEHICLE TO CHECK ON THE PEOPLE IN THE CAR IN FRONT OF ME AND THE BRAKES SEEMED TO LET OUT AIR AND RELAX. THE BRAKES FELT NORMAL AT THAT POINT. POST ACCIDENT POLICE ESCORTED BE TO DEALERSHIP TO MAKE SURE THAT BRAKES CONTINUED TO WORK. DEALERSHIP CLAIMED NOTHING WRONG, SPOKE TO NEUTRAL MECHANICS AND THEY ALL STATED THAT IT WAS A PROBLEM THAT WOULD OCCUR AGAIN AND THAT THE BRAKES WOULD SEEM FINE IN THE MEANTIME. EXPLAINED THIS TO JEEP AND THEY SAID BRAKES WERE FINE. *TR

NHTSA ODI 10583624