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What 548 owners told NHTSA about the 2014 Jeep Patriot

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (548)Crash / fire / injury (48)Engine (156)Airbags (149)Seat belts (104)Electrical system (89)Transmission & drivetrain (70)Speed control (60)Electronic Stability Control (esc) (51)Fuel system (41)Seats (33)Brakes (23)

5 of 548 complaints match · Seats · crash/fire/injury only · clear filters

Oct 14, 2022Seats1 injury

The contact owns a 2014 Jeep Patriot. The contact stated while stopped, the driver’s side seat headrest deployed without warning. The contact suffered a concussion and sought medical attention. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed of the failure but offered no assistance. The failure mileage was 128,000.

NHTSA ODI 11489274

Jun 3, 2021Seats1 injury

Customer Report: Initial report from customer to GSA Field Service Rep on May 18, 2021. Active head restraint deployed not due to accident. Per customer: "One employee was injured and filed a workers comp due to the head restraint inadvertently deploying." Note: Stellantis and its Special Investigations unit are involved. Consumer stated manufacture has been contacted.

NHTSA ODI 11419500

Sep 13, 2020AirbagsSeats1 injury

PASSENGER FRONT ACTIVE RESTRAINT HEADREST DEPLOYED UNEXPECTEDLY WHEN PARKED IN DRIVEWAY. THIS WAS DUE TO A BROKEN PLASTIC PIN RETAINING PIECE IN HEADREST. DEFECTIVE HEADREST DEPLOYED CAUSING PASSENGER TO BE STRUCK IN BACK OF HEAD WHILE PARKED, NO ACCIDENT OCCURED.

NHTSA ODI 11354789

Apr 17, 2019Seats1 injury

TL* THE CONTACT OWNS A 2014 JEEP PATRIOT. WHILE DRIVING 45 MPH ON THE HIGHWAY, THE DRIVER'S SIDE HEAD RESTRAINT DEPLOYED WITH FORCE. THE FAILURE OCCURRED WITHOUT WARNING OR IMPACT. THE DRIVER'S HEAD AND NECK WERE IMPACTED, BUT MEDICAL ATTENTION WAS NOT RECEIVED. THE VEHICLE WAS PARKED DUE TO THE FAILURE. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V233000 (AIR BAGS), ALTHOUGH THE FAILURE WAS RELATED TO THE RECALL CAMPAIGN. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA ODI 11196885

Mar 10, 2017Seats1 injury

I HAVE A 2014 JEEP PATRIOT (HIGH ALTITUDE ). I WAS IN MY DRIVEWAY AND PUT MY SUV IN REVERSE AND STARTED TO BACK OUT. I ONLY MADE IT ABOUT 3 FEET. SUDDENLY I HEARD A LOAD BANG AND FELT A BLOW(HIT) TO MY HEAD AND NECK. IT WAS REALLY FAST AND HARD. IT HIT SO HARD THAT I THOUGHT I WAS IN A WRECK OR SOMETHING . MY SON WAS FREAKED OUT AT THE NOISE AND THOUGHT SOMETHING HIT US TOO. AFTER LOOKING OUTSIDE OF THE CAR AND FINDING NOTHING, I NOTICED THE HEADREST WAS MESSED UP. APPARENTLY THE ACTIVE HEAD RESTRAINT DEPLOYED. I DID SOME SEARCHES ONLINE AND THIS IS NOT NORMAL AT ALL. ESPECIALLY WHILE YOUR CAR IS IN REVERSE. THIS ALSO ONLY HAPPENED ON THE DRIVER SEAT ONLY.

NHTSA ODI 10960080

Working with the data? Download all 548 complaints as CSV · fetched from NHTSA July 24, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2014 Jeep Patriot verdict →