What 2,369 owners told NHTSA about the 2014 Jeep Grand Cherokee Trackhawk

Car shut down and engine stalled while driving. I coasted to a stop in the middle of traffic. Car would not restart. Had to get towed home. There are two open recalls on this vehicle- one for fuel pump and one for tone wheel. The dealers say they can’t fix it because no parts are available. This is unacceptable. One recall has been issued over a year ago. This is my primary vehicle. I have already had to borrow a family members vehicle for weeks now. I cannot wait months hoping for parts to become available. I need recall work to be performed now or at least a temporary fix to get me back on the road.

NHTSA ODI 11541194

RECALL #22V-406 Has not been replaced the part has been failing for the last 2.5 years. The stalling situation is getting worse. It does not come to a complete stall at least not while in traffic but it will start to stall and cough and sputter while under power at residential speed of 30-35 mph, city driving of 40 -50 mph, and at highway speeds of 70-75 mph. It is increasingly getting worse. We have taken the vehicle to multiple dealers only to be told that the needed repair has still not been developed yet. (the repair is to replace the HPFP before my wife and grandkids get ran over on the highway or coming out of the local grocery stores parking lot). The problem has been identified and the repair to the problem has been realized, but the manufacturer will not commit to the repair. How many people will have to be maimed or die because of this. Yes the problem has been reproduced and the manufacturer and the dealerships are aware of it. One Service Manager reported to us that he has a new truck on their lot that can not be sold because of this very issue. there is no MIL code for the decaying of the fuel system rail. Other codes can be thrown as a result but here is no standard code for it.

NHTSA ODI 11539790

My vehicle has 2 recalls on faulty parts that can cause catastrophic failure. There are no replacement parts or repairs available to owners of these cars. FCA US should have offered loaner vehicles to owners a long time ago. Instead, they indicate that they will give loaner cars once the Grand Cherokee breaks down or crashes as a result of the faulty parts. This is not acceptable. I now have a vehicle that I paid over $47,000 for that is useless and worthless - I cannot drive it knowing it could have an "unexpected loss of motive power" and I cannot sell it with 2 serious unrepairable recalls. FCA US needs to be forced to offer loaner vehicles or buy these Grand Cherokees back from owners at a fair price.

NHTSA ODI 11537119

Recall Z46, NHTSA 22V-406 was issued a ~year back. Dealership was contacted at that time and they informed us a remedy and/or parts are not available. Now, the fuel system has failed. The failure occurred in an intersection. Vehicle was towed to a mechanic and determined it was the fuel system failure and it was under recall. Vehicle was then towed to the dealership. One year later there is still no remedy and/or parts available. Mopar was contacted and they informed me there is no remedy and/or parts are not available. 1 YEAR IS UNREASONABLE. The last recall W79, NHTSA 20V699 was handled the same way. We made the repairs ourselves and then requested a refund which was ignored. I am assuming the newest recall 66A, NHTSA 23V-411 will be handled the same way. A quick search on the internet revealed that MOPAR parts are available to remedy the fuel issue.

NHTSA ODI 11530653

This recall, campaign number 22V-406, has been open for 13 months at this point. How long is it acceptable to still be waiting on parts and a plan from Stellantis to address a potential safety issue that warranted a recall.

NHTSA ODI 11530516

The outstanding recalls have not be addressed despite one of them being over a year old at this time. The V46 High Pressure Fuel Pump issue is particularly worrying as not only does this pump failure result in a dangerous situation on the road but can also cause tens of thousands of dollars in engine damage as a result. The recall was issued more than one year ago and no remedy yet exists. This is not acceptable timeline. FCA & Stellantis need to either find a remedy of purchase these vehicles back at a fair price immediately as many of us are afraid to drive them with our families.

NHTSA ODI 11527861

Codes P06DD, P0456, P0306. mechanic said new motor is needed as there is a bad lifter, losing oil pressure and other issues. i have 133000 miles on my car. after further research, many other people with the Pentastar V6 engine have the same issues. a lawsuit was filed previously.

NHTSA ODI 11526921

Unknown

NHTSA ODI 11524122

The fuel pump recall can cause a major problem if on a highway or interstate (engine can quit suddenly and without warning, according to the recall notice). This recall has been act for nearly a year with no resolution in sight (NHTSA recall number 22V-406, manufacturer recall number Z46).

NHTSA ODI 11521920

the vehicle is beginning to choke when accelerating - loss of power is noticed. the engine light is on. This recall was issued in June of 2022. here we are almost a year later, and there are still no parts for repair?? Why?

NHTSA ODI 11520342

Safety recall does not have parts available to fix. Vehicle may stop running unexpectedly. My car stopped running in December and has fragments of the engine. I’m not sure if it is related to this recall or not. My car’s engine is being replaced right now by the dealer, under warranty, but I cannot trade it in for what it is worth because of this outstanding safety recall.

NHTSA ODI 11516370

Car wont start when button pushed and everything in the jeep has been fixed and it still wont work Leaks oil non stop. Work needing to be done: New transmission to stop leak New Fuel Injection pump to start car (has not) New Shifter New Battery New Dashboard as the screen would flicker Car barely has 100k miles on it. Makes no sense

NHTSA ODI 11508008

While on freeway at 50 mph. My 2014 Jeep Grand Cherokee Limited 3.0 diesel ,. loss motive power. I was very fortunate to not crash the vehicle, but the situation was horrifying! I received the recall notice for the HPFP ( High pressure Fuel Pump) , Z46/ NHTSA 22V- 406 but Crystler Corp doesn't have the part available to fix. Iam currently have a loan on my vehicle and can't drive it!

NHTSA ODI 11506423

There has been a safety recall since June of 2022 out on my car, and the manufacturer has failed to provide a timely remedy for the situation. I have since taken it to have work done for a permanent code (caused by the recall), and spent time and money trying to resolve the safety issue that the manufacturer has failed to. I am concerned that I am driving a car with a safety issue that has not yet been resolved after nearly 9 months.

NHTSA ODI 11506310

The top of the Fuel Filler Tube - Mopar (68302344AB) is made of weak plastic. While fueling the vehicle, the capless portion of the part above broke and a small amount of fuel spilt. Now the car is difficult to fuel and the fuel tank is exposed due to the lack of the fuel capping mechanism.

NHTSA ODI 11503625

Fuel pump relay has failed. It is internal and soldered onto the tipm board under the fuse block. This is a well known issue and a cheap fix on 2011 - 2013 models of jeep grand cherokees. The fix was to wire in an external bypass relay. My only option at this point is to replace the tipm board which is quite expensive, hundreds of dollars, for a $8 failed relay....terrible design. Thankfully I wasnt traveling 70 mph on the expressway when the failure occurred, (stall/lose power). Please extend this recall thru the 2015 models

NHTSA ODI 11499506

The capless gas system is cheap and coming out of the car. It leaks gas out of the bottom and every shop ignores me. I have found multiple conversations online with people having the same problem. This should be recalled. The system was redesigned three times in one year. It is poor engineering. It causes my car to throw codes over and over to no relief.it had happened multiple times over my past two years owning it.

NHTSA ODI 11497443

Their is oil being introduced into the coolant reservoirs. Jeep Grand Cherokee Ecodiesel. The vehicle are having failed oil coolers that stemmed from the failed EGR coolers. The driving of these vehicles for over a year awaiting a fix has caused the engines to have other failures. There has been over 10 recalls on these Ecodiesels since I bought the jeep brand new in 2014. They made a deal with the EPA lawsuit and did a software patch which changed the engine function issues, they did a patch on the power train control module, transmission control module, and apparently the ECM engine control module. I’ve had nothing but “check engine” light codes in since the first patch in 2016 that they didn’t put in the records, I have the work order showing the patch. In 2019 the lawsuit the EPA approved for them, allowed them to place a new patch that caused other components to continue to malfunction like the” high pressure fuel pump now. The dealerships are saying the failures aren’t due to their negligence and are causing consumers to deal with costly repairs that’s not their faults. I got a bill for $29,000 for a new engine, they said my jeep was under extended warranty but don’t want to help foot the repairs. Also stated they would reimburse recall work that customers paid for prior to recalls coming out within 60 days, but it has taken me over 4 years to try and get reimbursed. My car is at the dealership now and has been down since April 29, 2022.

NHTSA ODI 11486066

Having issues with Jeep stalling and loss of acceleration . Dealer says there isn’t a fix yet? Recall but no fix? Please advise what to do if it completely fails. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 11482405

My vehicle has a recall with the parts not available, I crash without prior warning, and injured. I have contact FCA US and other customer care numbers provided. My vehicle was repaired for the outer damage due to the collision, but my vehicle does not pass emission due to parts not being available. My car is drivable with very little power and can only drive a very low speed and locally. I have called about this matter for over a month and afraid that I will get in to another accident. I have not received information on when parts will be available. I had it checked and most probable other components require replacing due to the recall. This put me at risk and could have put my children at risk.

NHTSA ODI 11480829

While driving down the road the vehicle lost power. No warning lights had come on prior to losing power. Luckily I was able to get it pulled over off the road before it died completely. After that it would not start but the check engine light was now on. I had vehicle towed to a shop close to my house. After the shop’s diagnostics, I was informed the problem was the high pressure fuel pump.

NHTSA ODI 11474607

Power steering, engine acceleration, coolant/radiator, belts, eco diesel system, blind side detectors and automatic emergency breaking have all been major issues with this jeep. I've almost been crashed into by other vehicles, including an 18 wheeler, because of the engine instability. It is now in the repair shop and completely unable to drive.

NHTSA ODI 11470817

I was driving to pull up and park and my gas petal stuck . It went forward and Stuck between a pole and a tree. I am very shook up over this as something like this should Never happen.

NHTSA ODI 11467765

2014 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARD TO PARTS BEING UNAVAILABLE TO PERFORM NHTSA SAFETY RECALL. THE CONSUMER STATED THERE WAS A DIESEL EGR COOLER SAFETY RECALL. THE CONSUMER RECIEVED NOTICE OF THE RECALL IN NOVEMBER OF 2020. THE CONSUMER STATED THE DEALER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE DEALER STATED THE PARTS WERE READY BUT, DID NOT MAKE ANY FURTHER CONTACT WITH THE CONSUMER.

NHTSA ODI 11461105

While traveling with 2 small children on the highway a very strong burning smell starting coming through the ventilation system along with a small amount of smoke. Immediately exited the highway and left the vehicle overnight. Upon returning to the vehicle the next day, a large amount of liquid (oil) was leaked out under the vehicle as well as oil all over the components underneath the vehicle. Took vehicle to nearest mechanic and without even inspecting it, the mechanic (non dealership) stated it was likely the oil filter housing as he had replaced a # of these in recent memory due to the plastic melting and/or cracking. The mechanic confirmed the next day that this was in deed the issue and the oil filter housing had to be replaced due to mine being cracked. There appears to be thousands of these cases reported to nhtsa, yet the manufacturer is yet to recall this, which is a significant safety hazzard. Allowing a manufacturer to use a piece of plastic that is known to fail, to store and/or transfer a highly flammable liquid such as oil is a tragedy in the making. Oil leaking onto the engine and other components of the vehicle can cause a fire without the vehicle occupants knowing anything about it. If the manufacturer is unwilling to proactively recall this flawed part, then the nhtsa needs to step in and force a recall before a vehicle catches fire and there is a loss of life.

NHTSA ODI 11453955