What 958 owners told NHTSA about the 2014 Honda Accord Plug In Hybrid

MY 2014 HONDA ACCORD CAR COULD NOT START WITHOUT TWO OR THREE ATTEMPTS. ON JULY 31 2019, I TOOK THE CAR TO A HONDA DEALER FOR POSSIBLE BATTERY PROBLEM BUT WAS FOUND THAT THE BATTERY WAS GOOD. ABOUT A WEEK AFTER, THE CAR WAS SHOWING SIMILAR PROBLEMS, I.E, BY TURNING THE KEY IN THE IGNITION, I WAS NOT ABLE TO START THE CAR WITH THE FIRST AND SOMETIMES WITH THE SECOND ATTEMPT. ON AUGUST 13 2019, I TOOK THE CAR BACK TO THE SAME DEALER AND WAS TOLD BY SUPERVISOR THAT THE STARTER WAS NO LONGER GOOD SO NEEDED TO BE CHANGED. THIS WAS AFTER MY WARRANTY EXPIRED A LITTLE OVER A MONTH AGO. I ARGUED WITH THE PERSON THAT HANDLED MY CAR THAT WHY THE STARTED COULD GO BAD WHILE DRIVEN 30,883 MILES ONLY. THE ONLY ADVISE I WAS GIVEN WAS THAT IF I DIDN'T CHANGE THE STARTER, THE CAR WOULD COMPLETELY STOP FROM STARTING. SO I DECIDED THE DEALER TO PUT A NEW STARTER WITH A TOTAL OF $798.25 PRICE TAG.

NHTSA ODI 11244330

TL* THE CONTACT OWNS A 2014 HONDA ACCORD. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO AN UNKNOWN HONDA DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE CONTACT MENTIONED THAT THE BATTERY WAS REPLACED MULTIPLE TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 62,314.

NHTSA ODI 11244375

MY VEHICLE WAS PARKED WITH THE ENGINE SHUT OFF AND OUT OF NOWHERE WHEN I WENT TO START IT IT WOULDN'T START I TRIED MAYBE JUMPING IT BUT IT WASN'T WORKING SO I HAD TO GET IT TOWED. AND TURNS OUT IT WAS THE LITTLE CONNECTOR TO THE BATTERY TERMINAL SO I PURCHASED THE PART AT THE DEALER AND HAD THE MECHANIC INSTALL IT THE FIRST TIME. NOW IT IS HAPPENING AGAIN AND I DIDN'T REALIZE THE FIRST TIME I DID IT THE PART WAS A RECALL SO PAID OUT OF MY OWN POCKET MYSELF . AND NOW FOR IT TO HAPPEN AGAIN IS A BUMMER SO I SHOULD OF FILED A COMPLIMENT THE FIRST TIME AROUND BUT DIDN'T KNOW ABOUT IT I FIGURED IT MIGHT OF BEEN SOMETHING I DID BUT NOW I KNOW NOW . AND IT'S THE SECOND TIME THIS HAPPENED AND I DON'T KNOW WHAT ELSE TO DO I FIX THE PROBLEM AND IT JUST COMES BACK

NHTSA ODI 11243445

THERE WAS A BATTERY ELECTRICAL SENSOR RECALLED IN WHICH I HAVE ALREADY REPLACED BUT NOW THE MECHANIC IS SAYING THERE IS AN ELECTRICAL ISSUE WITH THE STARTER SENSOR DELAYS. MY CAR HAS 75K AND TAKES 6 OR SO TIMES TO START WHEN PUSHING THE START BUTTON. THERE APPEARS TO BE A LARGE COMMUNITY OF 2013-2014 HONDA ACCORD OWNERS EXPERIENCING THE SAME THING AND NEEDING TO BE REPLACED EVERY 20K THEREAFTER. PLEASE ISSUE A RECALL. WITH HAVING A BABY IN THE CAR, I CANNOT AFFORD TO BECOME STRANDED IN THE HEAT, NOT TO MENTION THE HIGH EXPENSE THIS COSTS WITH NO GUARANTEE IT WILL NOT NEED TO BE FIXED AGAIN AFTER 20K MILES. LONG TIME HONDA OWNER WHO DOES NOT WANT TO SWITCH BRANDS BUT NEEDS SAFETY AND INTEGRITY TO BE TOP PRIORITY FROM A CAR MANUFACTURER.

NHTSA ODI 11243462

EXPERIENCING INTERMITTENT STARTING ISSUES. CAR USUALLY TAKES MULTIPLE ATTEMPTS TO START. USUALLY ON AROUND THE THIRD OR FOURTH ATTEMPT IT STARTS, BUT HAS TAKEN UP TO 10-12 ATTEMPTS OR MORE TO START. KEYED IGNITION, NOT PUSH BUTTON. WHEN IT FAILS TO START, ENGINE DOESN'T CRANK AT ALL, THERE IS JUST ONE SINGLE 'CLICK' SOUND. TOOK IT TO THE HONDA DEALER, THEY SAID IT'S MOST LIKELY A BAD STARTER AND QUOTED AROUND $700 TO REPLACE THE STARTER. THE CAR ONLY HAS 35K MILES, WHICH SEEMS VERY LOW MILES TO HAVE STARTER ISSUES. AFTER LOOKING AT ALL THE OTHER COMPLAINTS ABOUT THIS ISSUE, I BELIEVE THERE SHOULD BE A RECALL TO ADDRESS THIS, AS THIS IS CLEARLY A SYSTEMIC PROBLEM. MY TEENAGE DAUGHTER AND WIFE BOTH DRIVE THIS CAR, AND I'M VERY CONCERNED ABOUT THIS ISSUE CAUSING THEM TO BE STRANDED SOMEWHERE. THAT'S DEFINITELY A HUGE SAFETY ISSUE. IT ALSO DOESN'T SEEM FAIR FOR ME TO HAVE TO PAY $700 TO REPAIR AN ISSUE THAT IS CLEARLY DUE TO A FAULTY PART, JUST TO A HAVE A CAR THAT STARTS WHEN IT'S SUPPOSED TO. ALL THOSE PEOPLE WHO HAVE PAID TO HAVE THE STARTER ISSUES FIXED SHOULD BE REIMBURSED BY HONDA TOO.

NHTSA ODI 11242994

THE PUSH BUTTON START IS NOT WORKING. POWER COMES ON BUT THE CAR DOES NOT TURN OVER. SOMETIMES IT WORKS AFTER THE THIRD OR FOURTH TIME. SOMETIMES I SAY A LITTLE PRAY.

NHTSA ODI 11241955

CAR PURCHASED IN AUG 2014. I WAS VERY EXCITED TO PURCHASE A BRAND NEW HONDA. AROUND THE SECOND YEAR MARK OR 55,000MILES. STARTED HAVING CRANK ISSUES ONE NIGHT. CAR WAS TAKING TO THE DEALERSHIP THE NEXT DAY OR SO. IT WASN'T PUT ON A DIAGNOSTIC MACHINE. BATTERY CHECKED. SENSOR RECALL COMPETED. I HAD TO PURCHASE A NEW BATTERY WITH A THREE WARRANTY. COSTING $180. THE ISSUE STILL CONTINUES TO TODAY (AUG 6, 2019), EVEN AFTER PURCHASING A NEW STARTER. THIS IS GIVEN ME A HEADACHE. HONDA CORPORATE WAS NOTIFIED. NO RESOLUTION. CONTACT THE DEALERSHIP. NO RESOLUTION. ON CAR COMPLAINTS AND CAR GURUS, CUSTOMERS HAVE GOTTEN MULTIPLE THINGS FIXED AND CARS CONTINUE WITH THE SAME ISSUE

NHTSA ODI 11242126

PUSH BUTTON START NOT WORKING. STARTER IS DYING. TAKES THREE TO FOUR PUSH BUTTON STARTS TO START CAR. LESS THAN 50,000 MILES ON THE CAR.

NHTSA ODI 11241237

VEHICLE HAS INTERMITTENT STARING ISSUES. BATTERY, STARTER AND ALTERNATOR ALL TEST GOOD AND NO CODES APPEAR IN VEHICLES COMPUTER. VEHICLE WILL START AND THEN THE NEXT TIME WON'T. ISSUE FIRST APPEARED WITHIN A YEAR OF OWNERSHIP, AND BATTERY WAS REPLACED THEN AND STILL AN ISSUE. THE VEHICLE WILL SOMETIMES SIT OVER NIGHT OR WHILE OUT RUNNING ERRANDS.

NHTSA ODI 11241306

ABOUT A WEEK AGO I CALLED AAA FOR SERVICE FOR MY 2014 ACCORD. IT WOULD NOT START. THE TECHNICIAN CHECKED THE BATTERY AND FOUND IT TO BE FINE. HE THEN TRIED TO START THE CAR AND IT STARTED RIGHT UP. WE DROVE HOME AND HAD NO PROBLEMS FOR SEVERAL DAYS UNTIL LAST SATURDAY WHEN MY WIFE RETURNED TO THE CAR WITH GROCERIES AND UNCOUNTED THE SAME PROBLEM. MY WIFE IS 87 AND WITH THE HIGH HEAT AND PERISHABLES IT WAS NOT A PLEASANT EXPERIENCE. AGAIN, AFTER CALLING MY SON FOR AID, THE CAR FINALLY STARTED AND WE PLANNED A MONDAY VISIT TO YOUR ENTERPRISE. SINCE MY WIFE HAD A DOCTORS APPOINTMENT AT NOON, WE PRAYED THAT THE CAR WOULD START FOR THE TRIP TO THE DOCTOR'S AND THEN FOR THE DRIVE TO THE DEALERSHIP.IT STARTED FOR THE FIRST TRIP AND THEN AFTER ABOUT 10 MINUTES FOR THE SECOND TRIP TO. A CAR THAT MAY OR MAY NOT START CAN PLACE PEOPLE IN DANGER AND SHOULD BE VIEWED AS A SAFETY ISSUE.

NHTSA ODI 11235167

PROBLEM STARTING ENGINE. SOME TIMES IT WOULD START WITHOUT A PROBLEM. OTHER TIMES IT WOULD SIMPLY CLICK AND NOT START. AFTER TRYING TO START MULTIPLE TIMES, IT USUALLY WOULD FINALLY START. REPLACED THE STARTER. NO DIFFERENCE. TESTED THE ORIGINAL STARTER AND IT TESTED GOOD. PUT THE ORIGINAL STARTER BACK IN THE VEHICLE. WAS TOLD BY THE PARTS STORE THAT THERE HAD BEEN MULTIPLE PROBLEMS JUST LIKE THIS.

NHTSA ODI 11234161

STARTER FAILURE. SOMETIMES THE CAR WOULD START ON INITIAL TRY. OTHER TIMES THE CAR WOULD NOT START ON THE INITIAL TRY. IT WOULD JUST CLICK. I NEVER KNEW WHEN IT WOULD HAPPEN.

NHTSA ODI 11232253

SINCE NOV.2018 I HAVE THE STARTER PROBLEM. WITH IGNITION KEY IN EITHER THE LIGHTS COME UP - NO TURNING, OR IS GRINDS AND DIES (GARAGE). I REPLACED THE BATTERY THINKING IT IS THE BATTERY PROBLEM (VOLTAGE ~ 12.2 V). MILEAGE ABOUT 52K. WITH NEW BATTERY I EXPERIENCED THIS PROBLEM 2-3 TIMES AGAIN (PARKING LOT). LAST TIME: MAY 2019 - NO LIGHTS, THE STARTED DOES NOT TURN. BATTERY WAS 13.4 V. MILEAGE 58K.

NHTSA ODI 11230634

I PURCHASE THIS VEHICLE FROM A 3RD PARTY. BEFORE BUYING IT, THE BUYER REPLACED THE STARTER THE SAME DAY I PURCHASE THE CAR BASED ON HIS MECHANIC RECOMMENDATION. HE EXPLAIN TO ME THAT HE HAD PROBLEMS STARTING THE CAR WHEN ITS IN PARK, SOMETIME IT WORKED THE FIRST TIME, BUT SOMETIME IT HAD TO PUSH THE BOTTOM UP TO 5 TIMES AND PUSH THE BRAKE REALLY HARD. ABOUT 3 WEEKS LATER, THE SAME THING HAPPEN TO ME, THE CAR WILL NOT START, IT MAKES A GRINDING SOUND, THEN START DOING IT MORE OFTEN SO I TOOK IT TO MY MECHANIC AND HE RECOMMENDED CALL THE BUYER AND ASK HIS MECHANIC TO REPLACE IT AGAIN AND SEE IF IT WILL FIX THE PROBLEM. AFTER THE SECOND REPLACEMENT 2 WEEKS LATER IT DID IT AGAIN, AND IT BEEN DOING IT FOR THE LAST 2 MONTHS SINCE I PURCHASE THE CAR. IT SEEMS LIKE THIS IS NOT THE "STARTER" IT HAS TO BE ANOTHER ELECTRICAL PROBLEM, AND BASED ON THE COMPLAINTS, IT SEEMS LIKE IS THE SAME PROBLEM, BUT NO SOLUTION. PLEASE RECALL THIS PROBLEM BEFORE THE CAR DON'T START AT ALL.

NHTSA ODI 11230846

A FEW WEEKS AGO, OUR 2014 HONDA ACCORD LX, WOULD NOT CONSISTENTLY START. I TOOK IT TO TWO DIFFERENT AUTO-SHOPS, INCLUDING THE DEALERSHIP. THE FIRST AUTO SHOP COULD NOT FIGURE OUT WHAT WAS WRONG. THEY SAID THEY STARTED THE CAR ~100 TIMES AND THE CAR STARTED EVERY TIME. I THEN TOOK THE CAR TO A DEALERSHIP. THE DEALERSHIP SAID IT WAS THE STARTER. I REPLACED THE STARTER AND THE CAR STARTED UP FINE. A COUPLE OF DAYS AFTER FIXING THE CAR, THE CAR DID NOT START. THE BATTERY WAS TESTED AND IS OKAY. OUR CAR WAS TOWED TO A TRUSTED MECHANIC. THE MECHANIC SAID THAT THE STARTER WAS FINE AND THAT HE SUSPECTS THE ORIGINAL DID NOT NEED REPLACEMENT. HE SAID THERE'S SOME SORT OF ELECTRICAL ISSUE, BUT COULD NOT FIGURE OUT EXACTLY WHERE THE ISSUE IS. HE SAID IT MUST BE SOMEWHERE BETWEEN THE IGNITION AND STARTER. OUR LEAVING THE CAR WITH HIM SO THAT HE CAN HAVE OTHER TECHNICIANS INSPECT IT.

NHTSA ODI 11230055

WHILE DRIVING AT SLOW SPEEDS, 20 MPH OR LESS, CAR DIES AND THEN RESTARTS ON IT'S OWN. TWICE WHILE TURNING AND ONCE AFTER THE CAR WAS IN PARK.

NHTSA ODI 11229612

VEHICLE STARTS SPORADICALLY. VEHICLE HAS KEY IGNITION. ONLY ONE CLICK WHEN TURNING KEY. ELECTRICAL SYSTEM TURNS ON IE. LIGHTS, RADIO ETC. IT WILL START SOMETIMES AFTER A FEW TURNS OF THE KEY. SOMETIMES NOT AT ALL. BATTERY TESTED FINE, ALTERNATOR SYSTEM TESTED FINE, IGNITION SWITCH IS FINE, FUSES ARE FINE. FAULTY STARTER. EMERGENCY SERVICE PROVIDED BY INSURANCE COMPANY ATTEMPTED TO JUMP VEHICLE WOULD NOT START. NEEDED TO BE TOWED. STARTED AFTER 5 OR 6 ATTEMPTS FOLLOWING DAY. NOW IT TAKES NUMEROUS ATTEMPTS EVERY TIME. FAULTY STARTER NUMEROUS COMPLAINTS. HONDA NEEDS TO RECALL.

NHTSA ODI 11221362

WHEN TRYING TO TURN THE CAR ON, THE CAR MAY START OR NOT. IT'S ALMOST A GAMBLE WHEN TRYING TO TURN THE CAR ON. HONDA HAS ALWAYS BEEN SAFE AND RELIABLE BUT DUE TO THIS IGNITION PROBLEM I DON'T FEEL SAFE OR IT'S RELIABILITY. THE CAR IS PUSH TO START, SO WHEN IT DOES NOT WANT TO START IT CAN TAKE ANYWHERE FROM 2 TO 8 TRY'S BEFORE THE CAR STARTS. I HAD AN INSTANCE IN THE PAST TWO MONTHS WHERE MY PHONE WAS DEAD AND I WAS 27 MILES FROM HOME IN A PARKING STRUCTURE AND THE CAR DID NOT WANT TO START AT ALL.

NHTSA ODI 11221445

I TOOK MY CAR TO OIL CHANGE SERVICE AT HONDA DEALERSHIP. THE NEXT DAY MY CAR WON'T START. I HAD TO CALL AAA TO JUMP START MY CAR. 5 DAYS LATER, IT DIED AGAIN. CALLED AAA TO JUMP START IT AGAIN. I TOOK IT TO HONDA DEALERSHIP TO GET IT INSPECTED. I PAID THEM $100+ JUST FOR THEM TO SAY, "EVERYTHING LOOKS FINE TO ME". 5 DAYS LATER, IT DIED AGAIN. TO WHICH AT THIS POINT, I WOULD RATHER NOT DRIVE IT AGAIN UNTIL A RECALL HAPPENS. THIS IS UNSAFE ESPECIALLY IF YOU GET STRANDED SOMEWHERE.

NHTSA ODI 11221581

VEHICLE ONLY HAS 40000 MILES ON IT AND ALL ROTORS ARE WARPED AND THE VOLUME TUNER KNOB WILL TURN THE VOLUME UP WHEN YOU TRY TO TURN IT DOWN

NHTSA ODI 11220711

STARTER IS FAILING FROM TIME TO TIME. WHEN USING PUSH-BUTTON START, SOMETIMES THE STARTER MAKES A STRONG GRINDING NOISE AND DOES NOT START THE VEHICLE. IT WILL SOMETIMES DO THIS FOR ONE, TWO, OR THREE ATTEMPTS IN A ROW. EVENTUALLY, THE STARTER WILL WORK. I'M AFRAID THE STARTER WILL EVENTUALLY FAIL COMPLETELY. CAR HAS LESS THAN 75,000 MILES.

NHTSA ODI 11220748

STARTER SYSTEM FAILED TO START THE ENGINE. IT TURNED ON ELECTRICAL BUT WOULD NOT START THE CAR. THE LIGHTS TURNED ON AND THERE WAS ONE CLICK BUT NOTHING ELSE DESPITE REPEATED ATTEMPTS TO START THE CAR. LEFT ME STRANDED.

NHTSA ODI 11220143

ABOUT TWO MONTHS AGO MY 2014 HONDA ACCORD WOULD NOT START ON THE FIRST TRY. MY CAR WAS STATIONARY, AND I WOULD NEED TO PRESS THE PUSH BUTTON START SEVERAL TIMES BEFORE IT STARTED. LUNDGREN HONDA IN AUBURN MASSACHUSETTS SAID I NEEDED A NEW STARTER. I DID NOT EXPECT A STARTER TO FAIL ON A CAR WITH 43K MILES, AND I'VE READ ONLINE THAT THIS IS A KNOWN ISSUE ESPECIALLY WITH THE 2013 AND 2014 ACCORDS. I PAID FOR THE NEW STARTER SINCE I DID NOT WANT TO BE STRANDED IF THE CAR WOULDN'T START. I FILED A COMPLAINT WITH HONDA NORTH AMERICA BUT THEY SAID THE STARTER IS NOT AN ISSUE AND THERE IS NO NEED FOR A RECALL. I'M CONCERNED THAT THERE HAVE BEEN SO MANY COMPLAINTS ABOUT THE HONDA STARTERS WITHOUT A RECALL AND IT POSES A SAFETY RISK IF PEOPLE ARE STRANDED BY A PART THAT FAILS PREMATURELY. ALTHOUGH I HAVE A NEW STARTER I FEAR IT MAY FAIL LIKE THE FIRST ONE DID. I'VE ATTACHED PHOTOS OF THE INVOICE FROM THE HONDA DEALERSHIP EXPLAINING THE ISSUE. THANK YOU FOR YOUR TIME AND CONSIDERATION.

NHTSA ODI 11220185

WHEN TRYING TO START THE CAR, IT WON'T TURN ON, LIKE THE BATTERY IS DEAD OR I NEED A NEW STARTER. THIS HAS BEEN HAPPENING FOR ABOUT 3 MONTHS EVERYDAY. BEFORE IT WAS EVERY ONCE IN AWHILE.

NHTSA ODI 11219144

THE BACKUP CAMERA DISPLAY HAS A BLACK SCREEN AND NO IMAGE OF WHAT'S BEHIND THE VEHICLE. SOMETIMES IT COMES BACK ON BUT IS FUZZY AND BLURRY. IT THEN GOES BACK TO BLACK. IN BOTH CASES THE REAR BACK UP CAMERA FEATURE IS USELESS AND CAUSING A SAFETY HAZARD FOR THE DRIVER. ADDITIONALLY THE SEAT MEMORY FEATURE HAS GONE OUT AS WELL. IT NO LONGER REMEMBERS THE LOCATION FOR DRIVER 1 OR DRIVER 2. THE MOVEMENT OF THE DRIVER'S SEAT IS ALSO AFFECTED AND DOES NOT MOVE CONTINUOUSLY WHEN THE CONTROLS ARE ENGAGED. THIS AFFECTS THE SAFETY OF THE DRIVER AND PROPER SEAT LOCATION AND VIEWPOINT.

NHTSA ODI 11218719