What 77 owners told NHTSA about the 2014 GMC Yukon Denali Xl 1500

As I have owned several GMC Yukons in the past, I was familiar with their dashboards cracking even when still under warranty. However, when my 2014 Yukon dashboard cracked, just out of warranty, I was shocked at the cost to replace and install a new dashboard. Thus, the replacement dashboard and labor charge to install it was simply unfeasable. As the dashboard continued to crack during the summer, an alternative mentioned to me by a mechanic at the GMC dealership was a "glued on cover called a dashskin." I purchased a Dashskin for about $125 and, following the instructions, glued the Dashskin over my existing dashboard. The Dashskin had an opening for the airbag and did not appear to impede the execution of the airbag should it be initiated. I've made two attempts to have the attached recall on the airbag satisfied but, on both occasions, GMC informed me that the dashboard would require removal. In my case, the dashboard and Dashskin would be unusable and I would be back to purchasing a very expensive dashboard. I know that there has been a longterm, ongoing lawsuit against GMC regarding their cracking dashboards, but have no idea of the results. However, their airbag recall coupled with their inferior dashboards should be their expense, not mine.

NHTSA ODI 11623661

Takata Recall. The contact owns a 2014 GMC Yukon XL. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer and a secondary dealer, AutoNation Buick GMC West (16400 W Colfax Ave, Golden, CO 80401), were contacted and informed the contact that the parts to repair the vehicle were on backorder. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11533199

Takata Recall. The contact owns a 2014 GMC Yukon. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11491614

The contact owns a 2014 GMC Yukon XL. The contact stated upon picking up the vehicle after the recall repair of NHTSA Campaign Number: 21V054000 (Air Bags), she noticed that the dashboard was severely damaged. The contact stated that the driver's side of the dashboard had a hole as big as the palm of her hand. The contact stated that the passenger side of the dashboard where the air bag was located had two cracks that extended to the area where the passenger's side air bag was located. The contact stated that the dashboard was making rattling sounds while driving. The dealer and the manufacturer were notified of the failure but provided no assistance. The failure mileage was approximately 159,800.

NHTSA ODI 11479857

I have an outstanding recall on my 2014 Yukon. This recall is several years old. As far as I can tell nothing has been done on this recall. This is a safety recall! Previously I owned a 2008 Chevrolet Suburban with the same recall on it. I was told that no parts were available for the repair. I repeat this is a SAFETY recall!!! We had a wreck in the 2008 chevrolet suburban which deployed the airbags. Lucky for us the airbag worked properly. My wife was setting in the front passenger seat. If the igniter had exploded she would have been seriously injured or killed. We bought this Yukon from Carmax. The car came to us from Alabama. Hot and high humidity. As I understand it these are the conditions that make the igniter more likely to explode. Please do something on this recall.

NHTSA ODI 11436766

Takata Recall. The contact owns a 2014 GMC Yukon. The contact stated that the front passenger’s seat air bag warning light failed to illuminate randomly with or without a seated passenger. The vehicle was not taken to the dealer or independent mechanic for diagnoses or repairs. The contact stated that he received notification of NHTSA Campaign Number: 21V054000 (Air Bags) in February of 2021. The dealer was contacted however, it was stated that the parts were not available to complete the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 10,000.

NHTSA ODI 11434522

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 GMC YUKON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V054000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE LOCAL DEALER ALEXANDER GMC LOCATED AT 1501 VENTURA BLVD, OXNARD, CA 93036 WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT YET MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11400140

SERVICE AIR BAG LIGHT. A FEW MONTHS AFTER I BOUGHT THIS VEHICLE THE SERVICE AIR BAG LIGHT STARTED GOING ON OCASSIONALY. BECAUSE IT WAS SO INTERMITTANT IT COULD NOT BE REPAIRED. AS SOON AS IT WAS OUT OF WARRANTY IT STARTED STAYING ON ALL THE TIME AND I WAS TOLD AT THE DEALER THAT THE AIR BAGS WEREN'T WORKING SO I HAD TO PAY $450 TO GET IT REPAIRED EVEN THOUGH THERE HAD ALWAYS BEEN A PROBLEM SINCE NEW. VEHICLE NOW HAS 17,000 MILES ON IT.

NHTSA ODI 11252248

DASH BOARD CRACKED IN MULTIPLE PLACES. IF AIRBAGS DEPLOY, SHARDS OF THE DASHBOARD WILL GO FLYING. AFTER RESEARCH THIS SEEMS TO BE A COMMON PROBLEM WITH GMC.

NHTSA ODI 11232183

DASHBOARD HAS CRACKED OVER THE AIR BAGS LEAVING SHARP, JAGGED POINTS

NHTSA ODI 11181540

DASHBOARD CRACKED NEXT TO AIRBAG MY VEHICLE HAS 39,000 MILES GARAGE KEPT. I CONTACTED DEALERSHIP COURTESY VERMILION GM OF ABBEVILLE, LOUISIANA. WHERE I PURCHASED IT AND THEY WOULD NOT FIX I THEN CONTACTED GM SENIOR ADVISOR THEY WOULD NOT FIX IT BECAUSE THEY SAID I HAD EXTENDED WARRANTY. I CONTACTED EXTENDED WARRANTY EASY CARE PURCHASED THRU GM AND THEY WOULD NOT COVER IT ALSO. THERE ARE THOUSANDS OF GM VEHICLES THAT THE DASH HAS CRACKED MY PREVIOUS VEHICLE A GM SIERRA CRACKED IN THE SAME PLACE AND NO RECALL HAS BEEN DONE OR BULLETIN TO ALARM CUSTOMERS. THIS IS A DEFECTIVE PRODUCT BY GM AND A SAFETY ISSUE THAT COULD CAUSE INJURY IF THE AIRBAG DEPLOYED. CAN YOU PLEASE HELP TO SEE IF MY VEHICLE CAN BE REPAIRED WITHOUT HAVING TO PAY ANYTHING AND HELP THE THOUSANDS OF CUSTOMERS FACING THIS PROBLEM.

NHTSA ODI 11033439

THIS IS NOT ABOUT WHAT HAPPENED IT'S WHAT COULD HAPPEN. I HAVE A 2014 YUKON WITH LESS THAN 60,000 MILES THAT HAS A CRACK NEAR THE PASSENGER SIDE AIRBAG. I'M VERY CONCERNED WITH THE AIRBAGS POTENTIALLY BEING TORN IF DEPLOYED, OR PLASTIC BEING PROJECTED IF THE AIRBAG EVER HAS TO BE DEPLOYED. I FEEL THIS IS A SAFETY ISSUE. I HAVE REACHED OUT TO GMC ONLY TO BE TOLD IT'S COSMETIC AND WON'T BE COVERED, REGARDLESS OF WHAT I THINK OR THE CONCERNS I HAVE THE CASE IS CLOSED. THERE IS A FACEBOOK GROUP WITH OVER 6,500 FOLLOWERS THAT HAVE SIMILAR CONCERNS WITH ALL CONCERNS FALLING UPON DEAF EARS. I'M HOPING A RECALL CAN BE PUT INTO PLACE TO POTENTIALLY SAVE LIVES. I'M PRAYING PEOPLE DON'T HAVE TO DIE FOR THIS TO BE CONSIDERED A VALID ISSUE. I DON'T KNOW WHAT CAUSED THE ISSUE, POOR MANUFACTURING, AIR BAG NOT PROPERLY INSTALLED, OR WHAT. I WOULD LOVE FOR SOME RESEARCH TO BE DONE AS WELL.

NHTSA ODI 11004183

TL* THE CONTACT OWNS A 2014 GMC YUKON. WHILE OPERATING THE VEHICLE, THE SERVICE AIR BAG LIGHT ILLUMINATED. THE FAILURE STARTED WITH THE LIGHT GOING OFF AND ON, WHICH PROGRESSED TO THE LIGHT PERMANENTLY REMAINING ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.

NHTSA ODI 10722133

AFTER SWITCHING TO PASSING LANE AND SEEING TRAFFIC IN LANE AT STANDSTILL I SWIFTLY JAMMED ON BRAKE PEDAL. BRAKES FAILED TO PROVIDE ADEQUATE STOPPING ABILITY AS THOUGH THEY WERE COATED WITH GREASE. DESPITE HAVING WELL IN EXCESS OF 100 FT THE VEHICLE WOULD NOT STOP. REAR ENDED VEHICLE IN FRONT WITH ABOUT 12K IN DAMAGE TO FRONT OF THE VEHICLE. AIR BAGS DID NOT DEPLOY. ORIGINAL ROTORS AND PADS WERE REPLACED AFTER EXPERIENCING SEVERE BRAKE FADING WHEN HOT PRIOR TO ACCIDENT. DRILLED AND SLOTTED RACING ROTORS WERE INSTALLED. AFTER THE VEHICLE WAS REPAIRED AND PLACED BACK ON THE ROAD, I TESTED WITH THE SAME BRAKES WITH A HARD STOP FROM 80 MPH. THE BRAKES WORKED SO WELL THE FORCE OF THE STOP WAS PULLING ME OFF MY SEAT. SEVERAL WEEKS LATER, I WAS CUT OFF BY ANOTHER DRIVER ON THE HIGHWAY DOING ABOUT 40MPH LESS THAN I WAS. I JAMMED ON THE BRAKES AND AGAIN THERE WAS INSUFFICIENT BRAKING LIKE BEFORE EXCEPT NO COLLISION. ONCE MORE I TESTED AT A HARD BRAKE FROM 80 MPH AND AGAIN IT STOPPED EXTREMELY WELL. APPARENTLY THE FAILURE OF SUFFICIENT BRAKING CAME WITH APPLICATION OF ABS SYSTEM OTHERWISE THE STOPPING POWER WAS EXCEPTIONAL. I STRONGLY URGE INVESTIGATION OF GM ABS BRAKING. I AM A PROFESSIONAL DRIVER WITH IN EXCESS OF 4 MILLION MILES WITH ALL CLASSES OF VEHICLES IN ALL EXTREMES. THE WORST DAMAGE I EVER HAD ON THE HIGHWAY WAS A BROKEN HEADLIGHT IN 1975 UNTIL THIS ACCIDENT. THE ACCIDENT SHOULD NOT HAVE HAPPENED AS MY REACTION WAS TIMELY AND THE DISTANCE TO STOP MORE THAN ADEQUATE. THE AIR BAGS FAILED TO DEPLOY DESPITE THE ENTIRE NOSE OF THE VEHICLE BEING DESTROYED AND PUSHED BACK TO THE ENGINE BLOCK. *TR

NHTSA ODI 10711913

I HAD A FRONT END COLLISION AT 25 MPH WITH A PARKED CAR. MY AIRBAG(S) DID NOT DEPLOY. THE ENTIRE FRONT END OF MY CAR WAS DESTROYED. THE HOOD WAS CRUMPLED AND BOTH FRONT QUARTER PANELS DAMAGED. THE FRONT DOORS ARE NOT EASILY OPENED DUE TO THE QUARTER PANEL DAMAGE. IT IS HARD FOR ME TO UNDERSTAND HOW AN IMPACT AT THE SPEED I WAS TRAVELING AND THE LOCATION OF IMPACT DID NOT CAUSE THE AIRBAG(S) TO DEPLOY. I HAD TO BE TRANSPORTED VIA AMBULANCE FROM THE SCENE AND SUFFERED A CONCUSSION FROM MY HEAD SLAMMING DOWN ON THE STEERING WHEEL. *JS

NHTSA ODI 10608599