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What 131 owners told NHTSA about the 2014 GMC Sierra 2500 Hd

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (131)Crash / fire / injury (13)Lights (64)Electrical system (13)Steering (13)Transmission & drivetrain (13)Airbags (11)Engine (11)Body & structure (8)Suspension (5)Visibility & wipers (5)Fuel system (4)

4 of 131 complaints match · Airbags · crash/fire/injury only · clear filters

Jan 31, 2023AirbagsCrash

The contact owned a 2014 GMC Sierra. The contact stated that while driving at 65 MPH, the vehicle crashed into another vehicle. The air bags failed to deploy. No injuries were sustained. The EMT responded but no medical attention was required. The vehicle was towed to a tow yard. The vehicle was not diagnosed or repaired. The vehicle was deemed a total loss by the insurance company. A police report was filed. The dealer nor the manufacturer was notified. The failure mileage was approximately 100,000.

NHTSA ODI 11504615

Jul 6, 2022AirbagsSeat beltsCrash2 injuries

The contact owns a 2014 GMC Sierra. The contact stated that while driving at 42 MPH, she was involved in a three-vehicle accident after a vehicle involved in another accident ricocheted and hit her vehicle. The driver's side air bag exploded but did not deploy. Black smoke was released from the steering wheel and the air bag fell on the contact's left leg. The driver seat belt retractor fell apart during the accident which sliced the top part of the contact's ear; in addition, the failure sent a part of the contact's earing into her ear canal. The driver of the vehicle that was originally hit in the accident died the next day in the hospital; another passenger in that same vehicle was critically injured. The contact was treated days later at a hospital for a severe burn to the left leg due to the airbag. Her leg remained infected despite the treatment received at the hospital. The contact's ear was not treated. A police report was filed. The contact's vehicle was initially towed to an independent mechanic and then to a friend's home. The contact's insurance had yet to make a decision on the repair for the vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 21V245000(Seat Belts) and 17V437000(Air Bags, Seat Belts) which she linked to her failure. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 93,622.

NHTSA ODI 11472552

Aug 9, 2014AirbagsBody & structureEngineCrash2 injuries

MY SON AND I WERE DRIVING MY GMC SIERRA 2014 TO HIS FRIENDS HOUSE BEFORE WE CRASHED. MY SON WAS DRIVING AND HAS HIS LEARNER'S PERMIT, HOWEVER, HAD BEEN DRIVING FOR 4 MONTHS. AT A FORK IN THE ROAD I TOLD MY SON QUICKLY TO MAKE A RIGHT RATHER THAN LEFT AND WE CRASHED INTO AN IMPROPERLY GRATED WALL OF DIRT CAUSING THE TRUCK TO GO FROM 40 MPH TO 0 WITH MY SON HAVING HIS SEATBELT ON, BUT I DID NOT. NEITHER AIRBAGS DEPLOYED AND BOTH OF US SUSTAINED SERIOUS INJURIES. MY SON BROKE HIS NOSE AND I AM SUFFERING FROM A BROKEN NOSE, CONCUSSION AND A BURST VERTEBRAE. NEITHER AIRBAGS DEPLOYED WHICH COULD'VE MADE A HUGE DIFFERENCE ON OUR INJURIES. *TR

NHTSA ODI 10621127

Jan 28, 2014AirbagsCrash2 injuries

I WAS STOPPED AT A RED LIGHT BEHIND 2 OTHER VEHICLES. A VEHICLE FROM BEHIND STRUCK ME AT APPX 40 MPH AND RAMMED ME INTO VEHICLE IN FRONT OF ME. THE CAB OF MY TRUCK FILLED WITH A WHITE. "SMOKE". I WAS TOLD BY BOTH FIREMEN AND WRECKER DRIVER AIRBAGS HAD ACTIVATED BUT NOT DEPLOYED. MY WIFE WAS WITH ME. BOTH OUR SEATBELTS LOCKED UP AS THEY SHOULD. CONCERN IS HAD THE AIRBAG DEPLOYED IT MIGHT HAVE HELPED WITH BACK AND SHOULDER INJURY. MAYBE WE WOULD NOT HAVE BOUNCED AROUND AS MUCH. I NOTIFIED GMC AND THEY MADE A CASE FILE BUT AFTER A WEEK STILL HAVE NOT CONTACTED ME. EVEN AFTER NUMEROUS VOICE MESSAGES LEFT. *TR

NHTSA ODI 10561907

Working with the data? Download all 131 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2014 GMC Sierra 2500 Hd verdict →