What 466 owners told NHTSA about the 2014 GMC Acadia Limited

MY HEADLIGHTS STOPPED WORKING WHILE I WAS DRIVING ON A HIGHWAY. I PULLED OFF THE ROAD & THE DRL LED LIGHTS AROUND THE HEADLIGHTS WERE STILL ON, BUT THE HEADLIGHTS WERE NOT. I TRIED TURNING THE LIGHTS OFF/ON, TRIED TURNING THE VEHICLE OFF/ON. MY HUSBAND CHECKED THE FUSES, RELAY, & SENSORS, AS WELL AS CHANGED BOTH BULBS AND THEY STILL WILL NOT WORK. IT WAS DARK WHILE I WAS DRIVING, WHICH POSED A DANGEROUS SITUATION. UPON RESEARCHING ONLINE, THERE SEEMS TO BE OTHER PEOPLE WHO HAVE HAD THE SAME PROBLEM.

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THE GEARS SOMETIMES DOES A HARD PUSH WHEN CHANGING GEARS AUTOMATICALLY. THE DASHBOARD LIGHT KEEPS TURNING OFF AND DRIVER CAN NOT SEE THE SPEEDOMOTOR ETC.

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THE FUEL GAUGE DROPS TO E WHEN YOU STILL HAVE APPROX 1/4 TANK OF FUEL. THERE WAS RECALL FOR THIS BUT IT SEEMS IT DOES NOT COVER MY VEHICLE BY VIN.

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ABOUT A MONTH AGO MY CAR STARTED LOSING POWER WHEN DRIVING. IT OFTEN HAPPENS WHEN ENTERING OR EXITING THE HIGHWAY. THE LAST TIME IT HAPPENED WAS YESTERDAY ON THE HIGHWAY OFF RAMP. THE CAR LOSES POWER AND A MESSAGE COMES ON SAYING SERVICE STABILITRAK TRACTION CONTROL OFF ENGINE POWER REDUCED, THE ENGINE IDLES ROUGH AND I CANNOT GET BACK UP TO SPEED. I HAVE TO STOP THE CAR COMPLETELY, TURN IT OFF AND WAIT 20-30 SECONDS THEN TURN IT BACK ON. I HAVE TAKEN THE TWICE TO THE DEALER AND THEY CANNOT FIND A PROBLEM.

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TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT STATED THAT THE SIDE DETECTION SYSTEM ACTIVATED EVERY TIME THE VEHICLE WAS STARTED. ALSO, "SERVICE SIDE DETECTION SYSTEM" ILLUMINATED ON THE MESSAGE CENTER. IN ADDITION, THE TURN SIGNALS DID NOT OPERATE INTERNALLY, ONLY EXTERNALLY. THE VEHICLE WAS TAKEN TO BEARDMORE CHEVROLET (418 FORT CROOK RD. N, BELLEVUE, NE 68005) WHERE IT WAS DIAGNOSED THAT THERE WAS A HARNESS THAT FAILED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS ADVISED THAT THE VEHICLE EXCEEDED THE MILEAGE TO QUALIFY FOR THE EXTENDED WARRANTY UNDER BULLETIN NUMBER: 16-NA-178 (ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.

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THE SERVICE AIR BAG SOON LIGHT IS ON AND THE CAR ONLY HAS 74,000 MILES AND HAS NEVER BEEN IN A WRECK. THIS IS THE SAME ISSUE THAT THERE WAS A RECALL FOR EARLIER MODEL YEAR ACADIAS UP TO 2013 AND IT IS WIDELY REPORTED THAT THE 2014S HAVE THE SAME ISSUE; THAT THE CONNECTOR HAS TO BE RESOLDERED FOR THE AIRBAGS TO DEPLOY. THIS IS A KNOWN SAFETY ISSUE TO GMC AND THEY ARE CHARGING APPROXIMATELY $400 TO FIX A KNOWN SAFETY ISSUE. NOW I'M GOING TO HAVE TO PAY $400 TO GET THIS FIXED BECAUSE IT IS NOT AN INCLUDED RECALL ON THE 2014S AND I DON'T WANT MY WIFE DRIVING A CAR WITHOUT AIRBAGS.

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ON ONE, APPROXIMATELY 200-MILE TRIP LAST YEAR, THE ELECTRICAL SYSTEM IN OUR ACADIA COMPLETELY WENT OUT (INCLUDING ALL GUAGES, TURN SIGNALS, ETC.) THREE SEPARATE TIMES. WE WERE DRIVING ON INTERSTATE ROADWAYS, AND THE VEHICLE COULD STILL BE DRIVEN. THE SYSTEM REBOOTED EACH TIME AFTER A FEW MINUTES. ULTIMATELY, MY WIFE ENDED UP STRANDED AS THE VEHICLE WOULD NOT START DUE TO ELECTRICAL SYSTEM FAILURE AFTER SHE HAD PARKED IT DURING A SEPARATE TRIP. OUR GM DEALERSHIP INFORMED US THAT THE REAR OBJECT DETECTION MODULES HAD CORRODED, AND THAT "EVERYONE HAS THIS PROBLEM." THE CORROSION CAUSED A CASCADE FAILURE OR THE ENTIRE SYSTEM, WHICH IS DEFINITELY A SAFETY HAZARD. GM REPLACES THESE MODULES WITH NON-CORRODING ONES NOW, AFTER WE PAID $992.52 TO HAVE THEM REPLACED. I CONTACTED AUTUMN AT GM CUSTOMER SERVICE, AND SHE SAID THAT THERE IS NOW SPECIAL COVERAGE FOR THIS PROBLEM THAT BEGAN ON 4/2/19. HOWEVER, OUR VEHICLE IS OVER THE 80,000-MILE WARRANTY FOR THIS PROBLEM.

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SIDE BLIND ZONE ALERT FEATURE IS NOT WORKING. THIS APPEARS TO BE A COMMON FAILURE DUE TO EITHER DEFECTIVE SENSORS OR MODULE. ESTIMATED COST TO REPAIR IS OVER $800.

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WHILE DRIVING, THE STABILITRAK SERVICE MESSAGE CAME ON, THEN TRACKTION CONTROL DISPLAYED. THE CAR THEN STALLED, WHILE DOING 70 ON THE FREEWAY. ALMOST GOT KILLED TRYING TO GET TO THE RIGHT LANE. HAD TO TURN OFF IGNITION (AND OPEN THE DOOR TO KILL THE ELECTRICAL CIRCUIT) TO RESET THE CAR TO DRIVE IT. THE CAR ALSO DOES THIS AT IDLE. IT WILL RANDOMLY MIS-SHIFT AND FEEL LIKE A CHAIN WAS HOOKED TO MY BUMPER AND BROKE OFF. SUPER SCARY, LIFE IN DANGER FOR SURE. THIS HAS HAPPENED 3 TIMES IN THE LAST 24 HOURS. I JUST BOUGHT THE CAR 5 DAYS AGO.

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TL* THE CONTACT OWNS A 2014 GMC ACADIA. WHILE DRIVING 75 MPH, THE ENGINE POWER REDUCED, SERVICE STABILITRAK, AND TRACTION CONTROL OFF WARNING INDICATORS ILLUMINATED. AS A RESULT, THE VEHICLE STALLED AND COMPLETELY SHUT OFF. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED THREE TIMES. THE CONTACT ALSO MENTIONED THAT THE HEADLIGHTS HAD TO BE REPLACED EIGHT TIMES WITHIN ONE YEAR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE VEHICLE HAD AN ELECTRICAL FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.

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TAKATA RECALL MY VEHICLE IS EXPERIENCING TOTAL SYSTEM ELECTRICAL FAILING, IT STARTED WITH A REAR COLLISION MODULE AND NOW IT IS OTHER SYSTEM LIKE; AIRBAG LIGHTS, WINDSHIELD WIPERS, BLINGERS, RADIO, ETC. I HAVE READ THAT THIS IS A COMMON PROBLEM BUT NO RECALL, WE NEED HELP!

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THERE IS A WATER LEAK EVERY TIME IT RAINS. ONCE I COULD NOT SHUT OFF MY CAR HAD TO TAKE IT TO THE DEALERSHIP. SAID THE DRAIN LINE FOR SUNROOF HAD DEBRI AND WATER WAS SITTING ON FUSE BOX. WATER LEAKS IN FLOOR BOARD. YESTERDAY, THERE IS NO SOUND IN VEHICLE AT ALL (NO RADIO NO BLINKING NOISE WHEN BLINKER IS TURNED ON.)

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MY CAR IS ON HIS 4TH BATTERY SINCE I BOUGHT IT. SOMETHING KEEPS DRAINING THE BATTERY. TWO TRIPS TO THE DEALER AND THEY SAY ALL OK. TODAY AFTER BEEN THE 4 DAYS AGO, THE BATTERY IS DEAD AS GAIN. IT DOES TAKE CHARGE. CAN I APPLY FOR THE LEMON LAW, I WONDER.

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BLIND SPOT SENSORS IN THE MORRORS ARE ALWAYS LIGHTING UP WITH NOTHING TO SET THEM OFF.GM SAYS THERE IS NO FIX AND THEY KNOW OF THIS PROBLEM WITH THE ACADIA

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FUEL GAGE CONTINUOUSLY SHOWS FULL THEN A FEW MINS LATER EMPTY EVEN AFTER FILLING UP TAKE, GAGE SHOES TIRE LEVELS IN ACCURATELY, LIGHTS WILL FLICKER AND WON'T SHUT OFF AFTER TURNED OFF COMPLETELY, DRIVER SEAT CONTINUES TO WIGGLE LOOSE EVEN AFTER TIGHTENING BACK OVER AND OVER, WHEN VEHICLE ISN'T SITTING IN PARK ON AFTER ABOUT 30MINUTES OR SO IT WILL BEGIN TO SHAKE, SPUTTER THEN FINALLY STALL REGUARDLESS OF ACCELERATING TO RESTART IT WILL STILL STALK WHEN DRIVING FOR AWHILE THE VEHICLE WILL RANDOMLY JERK FORWARD WHILE DRIVING AND FEEL LIKE IT LOSES POWER WHILE DRIVING AS WELL EVEN AFTER I TOOK IT TO A CERTIFIED MECHANIC AND HAVING A SENSOR CHANGED(WHICH A DIAGNOSTIC TEST INDICATED WAS WRONG) ALONG WITH AN OIL CHANGE WE ALSO NOTICED THAT THE RECALLS THAT WERE LISTED PRIOR TO US PURCHASING THE VEHICLE SHOULD'VE BEEN ADDRESSED WEREN'T WE NOTIFIED THE DEALERSHIP THEY SAID THEY'D LOOK AT THOSE RECALLS FROM THEN BUT WE WOULD HAVE TO PAY FOR THEM AT OUR OWN COST AND THAT THE RECALLS AND ISSUE SALES WE HAD TALKED ABOUT WEREN'T LISTED SO AT THIS POINT WE'RE UNABLE TO TAKE THE FAMILY VEHICLE TOO FAR FROM HOME CONSIDERING WE LIVE 30 MINS OUTSIDE OF TUCSON, WE HAVE FOUR KIDS AND MY HUSBAND IS A DISABLED VETERAN WE EVEN STATED TO THE DEALERSHIP WE NEEDED A DEPENDABLE VEHICLE THANK YOU FOR YOUR TIME

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TL* THE CONTACT OWNS A 2014 GMC ACADIA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE EXPERIENCED A SERIES OF ELECTRICAL FAILURES RELATED TO THE COMPUTER SCREEN. THE CONTACT STATED THAT THE ODOMETER DASHBOARD WARNING INDICATOR ILLUMINATED, THE TURN SIGNALS BECAME INOPERATIVE, AND THE SIDE MIRROR BLIND SPOT DETECTORS FAILED. IN ADDITION, THE REAR CROSS TRAFFIC DETECTORS FAILED. THE CONTACT SUSPECTED THAT THE CHASSIS MODULE WITHIN THE VEHICLE WAS FAULTY. CRIPPEN BUICK GMC (8300 WEST SAGINAW HIGHWAY, LANSING, MICHIGAN 48917, (517) 627-8411) WAS MADE AWARE OF THE FAILURES AND STATED THAT THE BATTERY MAY HAVE BEEN FAULTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

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"TAKATA RECALL" ON TUESDAY JUNE 19 I HAD PULLED INTO MY DRIVEWAY JUST BEFORE MY GARAGE WITH MY TWO SMALL CHILDREN. I PUT THE CAR IN PARK AND GOT OUT TO UNLOAD AND PREPARE TO TRANSFER MY ONE KID AND THEN THE OTHER. IT WAS 100 DEGREE WEATHER SO HAD TO KEEP THE CAR RUNNING. AFTER A MINUTE OR SO BEING IN PARK, MY CAR BEGAN TO DRIVE FORWARD WITH NO ONE BEHIND THE WHEEL. MY CAR DROVE OFF MY RETAINING WALL AND LANDED VERTICALLY WITH MY CHILDREN SUSPENDED IN THEIR CAR SEATS. EMERGENCY OFFICIALS RESPONDED. I HAVE VIDEO AND WILL HOLD OFF FIXING THE DAMAGE OF VEHICLE SO THAT THE FEDS CAN INVESTIGATE. GMC ALSO WOULD LIKE TO TAKE A LOOK AT IT. PLEASE LET ME KNOW WHERE TO SUBMIT MY SECURITY FOOTAGE.

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TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE STALLED AT VARIOUS SPEEDS. IN ADDITION, THE SERVICE AIR BAGS AND SERVICE FRONT CAMERA WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE HAZARD LIGHTS FAILED TO ILLUMINATE. ROGERS AUTO GROUP CHICAGO (2720 S MICHIGAN AVE, CHICAGO, IL) WAS MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.

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TURN SIGNAL INTERMITTENT WHILE DRIVING BOTH STATIONARY AND MOVING. SIDE IMPACT WARNING SYSTEM FAILURE.

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"TAKATA RECALL" CRANK ISSUE. CAR WOULDN'T START AFTER DRIVING TO LOCAL RURAL KING. DEALER BROUGHT CHARGE PACK AND GOT IT GOING. WILL BE TAKING IT IN FOR TESTING. ACADIA WAS PARKED AND LOCKED BEFORE ENTERING STORE WOULDN'T START ON RETURN TO CAR TO LEAVE.

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TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT STATED THAT THE AIR CONDITIONING FUNCTION FAILED TO WORK PROPERLY AND THERE WAS EXTREME HEAT DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO TWO DEALERS: (1) 1ST LIBERTY GMC IN PEORIA, AZ AND (2) DESERT SUN GMC IN ALAMO GORDO, NM. THE FIRST DEALER NOTICED A LEAK, REPLACED A LINE, RECHARGED THE SYSTEM, BUT THE FAILURE CONTINUED MONTHS LATER. THE VEHICLE WAS TAKEN BACK TO THE FIRST DEALER WHO REPEATED THE SAME SOLUTION, WHICH PROVIDED NO REMEDY AS THE HOT AIR CONTINUED TO EMIT FROM THE AIR CONDITIONER. THE VEHICLE WAS TAKEN TO THE SECOND DEALER FOR FURTHER DIAGNOSTIC TESTING. THE CONTACT WAS UNCERTAIN IF THE MANUFACTURER WOULD BE ABLE TO PROVIDE A SOLUTION TO THE DEALER TO REPAIR. THE MANUFACTURER WAS TO FOLLOW UP WITH A RESPONSE WITHIN 48 HRS AND THE CONTACT WAS WAITING FOR A SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.

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IN 2016, A GMC DEALER SOLD ME, AND ATTEMPTED TO INSTALL, AN UPDATE FOR MY "INFOTAINMENT" GPS SYSTEM ON MY 2014 ACADIA DENALI. THE RESULT WAS LOSS OF VEHICLE USAGE ON THREE SEPARATE SERVICE DATES TOTALING 15 DAYS. THE REASON FOR SEVERAL SERVICE DATES WAS CAUSED BY THE GPS SOFTWARE AND THE INABILITY TO NOT ONLY DOWNLOAD THE GPS UPDATE TO THE "INFOTAINMENT" SYSTEM, BUT IN THE PROCESS, IT CAUSED DAMAGE TO THE ENTIRE "INFOTAINMENT" SYSTEM; INCLUDING, NAVIGATION FEATURES, THE HANDS-FREE USE OF ONES' CELL PHONE, VOICE COMMANDS, AND RADIO/ENTERTAINMENT SYSTEMS, AS WELL. THE ELECTRONIC DAMAGE REQUIRED THE REPEATED REPLACEMENT (3) OF THE ENTIRE "INFOTAINMENT" SYSTEM WHEN GMC DETERMINED THAT THE GPS UPDATE SOFTWARE WAS THE PROBLEM. WHILE ONE WOULD EXPECT GMC TO IMMEDIATELY CORRECT THE PROBLEM, IT HAS NOW BEEN THREE YEARS SINCE THE VEHICLE WAS MANUFACTURED WITH A GPS SYSTEM THAT CANNOT BE UPDATED. TO DATE, GMC HAS BEEN UNABLE TO PROVIDE A GPS UPDATE; ONLY EMAILS APOLOGIZING FOR THE INCONVENIENCE WITH UNRELIABLE MOVING TARGET DATES STATING WHEN THE UPDATE WILL BE AVAILABLE. IT IS IRONIC THAT I MUST RESORT TO THE USE OF A DEPENDABLE, READILY UPDATED $300 PORTABLE GARMIN GPS FOR MY EXTENSIVE TRAVELS AROUND THE COUNTRY. FOR THOSE OF US THAT MUST TRAVEL, I SUGGEST A ALTERNATE MAKE/MODEL VEHICLE THAT HAS A MORE RESPONSIVE MANUFACTURER, AND SERVICEABLE VEHICLE ACCESSORY SYSTEMS.

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TL* THE CONTACT OWNS A 2014 GMC ACADIA. WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN ELECTRONIC MODULE WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 33,000.

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TL* THE CONTACT OWNS A 2014 GMC ACADIA. WHILE DRIVING VARIOUS SPEEDS AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT ALSO MENTIONED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURES WERE UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. UPDATED 04/05/17*LJ CONTACT STATED THAT THE PROBLEM HAVE BEEN SOLVED AND CASE COULD CLOSED. *CN

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SIDE COLLISION LIGHTS IN MIRRORS CAME ON SOLID AMBER, AND COMPUTER MESSAGE STATED TO SERVICE SIDE COLLISION SYSTEM, WENT TO GMC DEALER , THEY HAD TO REPLACE TWO MODULES LOCATED UNDER REAR BUMPER, PART # 22960672, $243.39 EACH. DEALER STATED CAUSE WAS WATER DAMAGE, 12 DAYS OUT OF WARRANTY AND ONLY 21000, MILES ON VEHICLE. DEALER WOULD NOT COVER UNDER WARRANTY, STATED RECALL FOR PROBLEM BUT NO LONGER IN EFFECT, THIS IS UNACCEPTABLE FOR A CAR THIS NEW. CALLED GMC,THEY STATED. THEY WOULD NOT COVER DUE TO THE FACT I PAID FOR REPAIR. EXPLAINED I THOUGHT THIS WAS A SAFETY ISSUE AND NEEDED TO BE FIXED TO DRIVE. GMC DENIED CLAIM.

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