Nov 21, 2022Fuel systemElectrical system
The contact owns a 2014 GMC Acadia. The contact stated that while driving at an undetermined speed, the fuel gauge was not registering the proper amount of fuel in the vehicle. The fuel warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the failure was due to the electrical system. The vehicle was not repaired. The vehicle was taken to another local dealer, Reliable Buick GMC (400 Automall Dr, Roseville, CA 95661) where it was diagnosed with an electrical and fuel system failure. The vehicle was not repaired. The manufacturer was contacted and referred her to NHTSA Hotline for assistance. The contact stated the failure was related to NHTSA Campaign Number: 14V223000 (Electrical System, Fuel System, Gasoline). The approximate failure mileage was 105,294.
NHTSA ODI 11494427
Aug 1, 2022Electrical system
The contact owns a 2014 GMC Acadia. The contact stated that while his wife was driving 40 MPH, the vehicle stalled. The contact stated no warning light was illuminated. The driver was able to restart the vehicle within 5 minutes and drove to her destination. The contact had experienced the failure twice. The contact took the vehicle to an independent mechanic and was informed that either the ignition switch or the fuse box was faulty. The mechanic stated that the fuse box was corroded. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V614000 (Electrical System) however, the VIN was not included. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 131,000.
NHTSA ODI 11476843
Jul 19, 2022Electrical system1 injury
First problem is the trunk door. About a week ago I was getting something out of my trunk and accidently hit the button and the door started to close so i tried to get away from it and somehow my arm got caught and there is absolutly NO sensor to stop the trunk from crushing my arm. Unforunately, i did have some injury to my arm from the trunk coming down and have pictures of the brusing on my arm. A sensor to stop the trunk from closing on a body part or anything for that matter needs to be better made or put in the vehicle. I took pictures of my arm days later because i was in to much pain to take them when it happened. It was not a fun injurying. Saturday night iced it, sunday had to have it elevated because it was so swollen, didnt take the picture until Wednesday when it finally had calmed down. There is bruising and swelling still on Wednesday. this happened July 9th Second problem i recently had an issue with my wiring i guess it was. Specifically it was reduced engine power message displayed and my engine stalled out on me. I was told that this is a common problem with Buick Enclaves, Chevrolet Traverses, and GMC Acadia's which is the car i have. Being that this is a common issue wouldnt this be something that would be concerned a RECALL? i dont know how recalls so im more curious about it. my car stalled out on me in the middle of traffic on July 16th
NHTSA ODI 11474778
Mar 22, 2022Electrical system
I was driving down the road 55 mph and my acadia stalled. Then stabiltrac and traction control turn off then it goes to half power. So then i have to pull over wait a few minutes and restart it. This happens everyday and im nervous to see even drive my truck and it is a safety risk as it could cause a accident. I also read on the internet that it has affected multiple years and models so im not sure why there is no recall
NHTSA ODI 11457762
Oct 25, 2021Electrical system
Vehicle went from running fine to stalled out instantly. Restarted ok and ran rough for a moment then perfectly fine again. Third time was in a busy intersection nearly causing an accident. Got it restarted and took it to service. The code reported is for the engine fuse box and the part was on backorder. That got me curious so I did a search and see this appears to be a recurring problem including a lawsuit that was dismissed for some reason this Spring. Clearly, this is a problem and a potentially very dangerous one. The more I read, the more I see this exact issue popping up across multiple GMC lines using the same configuration. This needs to be investigated before someone is involved in a major accident.
NHTSA ODI 11438011
Oct 11, 2021Transmission & drivetrainElectrical system
I have had the same problem for 3 years now and have taken my vehicle to a GM dealership many times for the same issue and it is definitely an issue . My car keeps throwing up TCM issue and ECM and I have asked for the modules to be checked. I have reasearched these issues and it seems to be the same with many vehicles like mine so that should be a red flag. My car will slow down, power reduce engine, traction control off, and my steering will be difficult and sometimes I can’t even get off the road in time, which is very dangerous. I have seen recalls on electrical issues and wonder if my vehicle has damaged recall parts. I am a single mother who has to work and get my child to school and can’t do so properly with my vehicle doing this all the time. It’s very frustrating.
NHTSA ODI 11436254
Aug 6, 2021Transmission & drivetrainElectrical systemFuel system
My wife was driving at highway speeds (70MPH) on the interstate in Chicago when without warning her cluster lights appeared and her vehicle lost propulsion (stalled, Stall, died). She had no warning and the area had no shoulder for her to pull off into so she had to come to a complete stop in the right lane of the highway. People are doing speeds well above 70MPH, I would hate to think of what could have happened if a person or line of vehicles could not change lanes in time; very serious injuries and possibly death for all invovled. Fortunatly, she had the sense to put the car in park (highway lane) and completed a key cycle thus restarting the vehicle and then obviously accelerating quickly to get out of harms way. As people are swirving out of her lane and honking at her. I put our VIN into the NHTSA site and see the vehicle has no outstanding recalls. Then i search just the model year and come across a recall (14V-614, GM recall number 14515) that appears to be the same issue we may have had. In the vehicle information section of the 573 it lists: Descriptive Information : 2014 GMC Acadia Production Dates : JUN 27, 2013 - SEP 26, 2013 Plugging my VIN into a VIN decoder, i see that my vehicle was built July 26, 2013; this falls within the suspect time of this recall. Why have I not been notified of this recall? Why is the NHTSA tool not show my vehicle as being affected? This could have been a very a tragic ending. I hope you (NHTSA) reach out directly to GM to figure out why my vehicle was not included in the recall. Why my wife was put in harms way.
NHTSA ODI 11428039
Jul 14, 2021SteeringElectrical systemEngine
While traveling approximately 75mph the Service Traction Control light came on followed closely by the Low Oil Pressure Stop Engine Immediately light. We attempted to travel to a more safe area along the interstate. Within seconds the engine immediately shut off causing the loss of power steering and power brakes. The steering wheel locked in place causing the total loss of steering control. We were able to bring the vehicle to a safe stop, I would attribute this success to my being a Defensive Driver Instructor and Transportation Safety Professional. The risk associated with the issues we were faced with could have easily ended in tragedy especially at this speed (75 mph, 80 mph zone) The diagnosis of the vehicle was inconclusive due to the number of codes that were shown. The vehicle was no longer functional and had to be replaced. No documentation, other than the bill for towing is available. Diagnosis was done at no charge.
NHTSA ODI 11424874
Jun 30, 2021Electrical systemAirbags
Air Bag Service code shows up. It can be removed briefly by moving the seat back and forth. I did some research and this is similar to the recalls for older years previously issued with the wiring harness causing the air bags to malfunction. This is extremely dangerous and is well known on many car complaint sites. Why has nothing been done? Thank you.
NHTSA ODI 11422970
May 8, 2021Electrical systemFuel system
MY FUEL GAUGE OCCASIONALLY REGISTERS AS EMPTY EVEN AFTER I FILL THE GAS TANK. THIS TYPICAL HAPPENS IF I LET THE FUEL GO BELOW 1/4 TANK. THIS HAS HAPPENED SINCE THE FIRST 30,000 MILES AND I WAS TOLD BY THE DEALERSHIP THERE WAS NO RECALL OR SAFETY ALERT FOR THIS CONDITION. IT GRADUALLY GOES UP AS I DRIVE. IT IS MY UNDERSTANDING THIS IS A COMMON PROBLEM WITH THIS VEHICLE AND MODEL YEAR.
NHTSA ODI 11415629
Apr 9, 2021Electrical system
A CODE P1682 -IGNITION SWITCH CIRCUIT WILL POP UP. I'VE HAD THE PROBLEM FOR A YEAR, THE VEHICLE WILL SEEM LIKE IT DOESN'T HAVE A LOT OF POWER AT TIMES. THE ENGINE LIGHT WILL COME ON, REDUCED ENGINE POWER AND TRACTION CONTROL OFF. THE BATTERY VOLTAGE DROPS BELOW 13 . I HAVE CHANGED THE BATTERY, ALTERNATOR, THROTTLE BODY, GAS PEDAL SENSORY. IT DOES ALL OF THAT WHILE DRIVING, AND STARTS TO STALL ON ME. THAT CODE POPPED UP ONCE LAST YEAR AND I TOOK IT TO THE SHOP AND THEY SAID IT WOULDN'T COME UP AND IT'S DOING IT A LOT MORE. I HAVE DID RESEARCH AND HAVE SEEN MANY ISSUES WITH A FUSE BLOCK AND IGNITION SWITCH.
NHTSA ODI 11407195
Apr 5, 2021Electrical system
WHEN TURNING ON THE CAR IT IMMEDIATELY GAVE A CHECK ENGINE LIGHT, BEGAN VIOLENTLY SHUDDERING, AND RAN "SERVICE STABILITRAK" "TRACTION CONTROL OFF" AND "REDUCED ENGINE POWER" WARNINGS. WE HAVE TAKEN IT TO 2 DIFFERENT DEALERSHIPS AND THEY KEEP TELLING US NOTHING IS WRONG WITH THE VEHICLE. WE HAVE EVEN CALLED GMC SERVICE LINE DIRECTLY AND EXPLAINED THAT THIS OCCURS WHILE WE ARE DRIVING THE CAR AND THE VEHICLE WILL SOMETIMES COMPLETELY SHUT OFF. THIS TIME THE VEHICLE WAS PARKED AND INITIALLY TURNED ON. WE RESTARTED THE CAR AND IT TOOK TWO TRIES BEFORE IT APPEARED TO START "NORMALLY." THE CHECK ENGINE LIGHT IS STILL ON.
NHTSA ODI 11406468
Mar 18, 2021Electrical systemEngine
MY ACADIA HAS SHUT OFF WITHOUT WARNING MULTIPLE TIMES. TODAY, I WAS IN A PARKING LOT PICKING UP A PRESCRIPTION. THE CAR WAS IDLING WHILE I WAS WAITING IN THE PICK-UP LANE AND THEN SHUT OFF. THE DASH REMAINED ON AND GAVE THE FOLLOWING WARNINGS: TRACTION CONTROL OFF, ENGINE POWER REDUCED, SERVICE STABILITRACK. I TRIED TO RESTART THE ENGINE ONLY TO HAVE THE CAR SHUTTER VIOLENTLY WHILE IDLING. I TURNED THE CAR OFF AGAIN AND THEN RESTARTED FOR A SECOND TIME. THIS TIME IT RESTARTED AS NORMAL AND THE CHECK ENGINE LIGHT CAME ON. I HAVE TAKEN IT TO A DEALER 4 TIMES SINCE OCTOBER AS IT HAS SHUT OFF WHILE DRIVING AND MAKING A TURN. THE DEALER SAYS THERE ARE NO CODES IN THE DIAGNOSTICS AND CANNOT FIND A PROBLEM. I'M TERRIFIED TO DRIVE THE CAR. I SAW A RECALL FROM 2014 ABOUT AN ELECTRICAL SHORT BUT I DON'T KNOW IF THAT WAS ALREADY FIXED ON THIS VEHICLE SINCE I BOUGHT IT USED. I ALSO DON'T KNOW IF THIS IS EVEN RELATED TO THAT RECALL.
NHTSA ODI 11403784
Feb 26, 2021Electrical systemLightsAirbags
SERVICE SIDE BLIND DETECTION STARTED GOING OFF THEN THE SIDE BLIND DETECTION STOPPED WORKING COMPLETELY. NOW THE ENTIRE ELECTRICAL SYSTEM IS NOT WORKING CORRECTLY AND WAS TOLD THE SIDE BLIND DETECTION MONITORS CAN CAUSE THE ENTIRE ELECTRICAL SYSTEM TO MALFUNCTION.
NHTSA ODI 11398065
Feb 19, 2021Electrical systemEngine
TRACTION CONTROL SENSOR TURNS ON-SERVICE STABILITRAK-ENGINE LOSES POWER-CAR DIES WHILE DRIVING AT ANY SPEED. TURN THE CAR OFF WAIT FOR AWHILE AND SOMETIMES IT WILL TURN OVER AND EVERYTHING IS FINE. THE ISSUE IS SLOWLY HAPPENING MORE OFTEN AND TAKING LONGER TO START BACK UP.
NHTSA ODI 11396903
Jan 8, 2021Electrical systemLightsLane Departure
CAR SHUT OFF WHILE DRIVING. ALL ELECTRICAL WENT OUT. DOORS ALL LOCKED WHILE INSIDE, KEY STUCK IN IGNITION. STARTED WITH SIDE DETECTION WARNING AND WITHIN A FEW DAYS CAR COMPLETELY SHUT OFF WHILE DRIVING! HUGE SAFETY ISSUE! WILL NOT RESTART AND STILL CAN'T GET KEY OUT OF THE IGNITION. BATTERY IS FULLY CHARGED BUT NO POWER. COMPLETELY DEAD. THERE IS A KNOWN RECALL ON 2014 GMC ACADIAS FOR ELECTRONIC MODULE FAILURE BUT NOT OUR SPECIFIC VEHICLE THOUGH THIS SEEMS TO BE THE EXACT CAUSE OF OUR PROBLEMS. GMC SAID THEY COULD NOT HELP?!
NHTSA ODI 11387107
Dec 9, 2020Electrical systemEngine
WHILE DRIVING ON THE HIGHWAY MY CAR BEGAN SHUTTERING AND THE WARNING SYSTEM WENT OFF STATING THE TRACTION CONTROL HAD GONE OFF. THEN IT SAID ENGINE POWER REDUCED, SERVICE ENGINE, AND SERVICE TRACTION. THE CAR BEGAN SHAKING AND IMMEDIATELY SLOWED DOWN. I PULLED OVER AND TURNED OFF THE CAR. UPON RESTARTING THE CAR I RECEIVED A MESSAGE THAT SAID TRACTION CONTROL ON. BUT THE ENGINE LIGHT CAME ON. THIS IS THE SECOND TIME THIS HAS OCCURRED. THE FIRST TIME IT HAPPENED I TOOK MY CAR TO THE DEALERSHIP TO WHICH THEY SAID THEY COULDN'T FIND ANYTHING WRONG WITH IT. AFTER DOING A GOOGLE SEARCH TODAY, I FOUND THAT THIS SEEMS TO BE A COMMON PROBLEM IN GMC ACADIA AND I AM SHOCKED THAT IT HASN'T BE REPORTED/RECALLED. IN RETROSPECT, I HAVE NOTICED THAT SOMETIMES WHEN I ACCELERATE, THE CAR WILL FAIL TO SHIFT GEARS IN A TIMELY MANNER AND JERK FORWARD WHEN IT FINALLY DOES SO. I WAS ON THE HIGHWAY WITH ALL THREE OF MY CHILDREN IN THE CAR WHEN THIS HAPPEND!
NHTSA ODI 11378643
Oct 16, 2020Electrical systemAirbagsEngine
2014 GMC ACADIA WENT ABRUPTLY INTO WHAT THEY CALL LIMP MODE. THE ENGINE LOST POWER, WITH A MASSIVE SHUTTER THROUGHOUT THE VEHICLE, NUMEROUS WARNING LIGHTS ON DASH, SAYING REDUCED POWER, LOW VOLTAGE, TRACTION CONTROL/STABILITY CONTROL AND CHECK ENGINE LIGHT. I HAVE DONE SOME ONLINE RESEARCH AND SEEMS TO BE A BIG ISSUE FOR THE ACADIA! A RECALL TO GENERAL MOTORS IS IN ORDER SO ALL THESE SAFETY ISSUES GET ADDRESSED AS SOON AS POSSIBLE. THERE ARE STORIES THAT THE DEALERS HAVE FIXED THEM BUT A WEEK OR TWO LATER THE ISSUES RETURNED. PLEASE HELP US
NHTSA ODI 11364738
Oct 6, 2020Electrical systemEngine
ENGINE REDUCED POWER. VEHICLE WILL NO LONGER START. I WAS DRIVING AND LOST POWER WHILE DRIVING. I PULLED OVER EVEN THOUGH POWER STEERING WAS NOT WORKING.HAD CAR TOWED TO CONLEY AUTOMOTIVE, WIMBERLEY, TX. DIAGNOSIS FROM CONLEY SAID FAULTY FUSE BOX. THEY SAID IT WAS A TECHNICAL SERVICE BULLETIN PROBLEM. I INPUT MY VIN# ON NHTSA AND FOIND RECALL ON ECM, ELECTRONIC CONTROL MODULE. WHEN I SPOKE WITH THE SERVICE DEPT AT CHUCK NASH CHEVY DEALERSHIP , THEY SAID NO RECALLS WERE NOTED ON MY VEHICLE. I AM EXTREMELY UPSET THAT THIS IN FACT IS THE ISSUE WITH MY CAR. HOW DO I ADD MY VEHICLE TO THE SAFETY RECALL?
NHTSA ODI 11363087
Sep 29, 2020Electrical system
THE ELECTRICAL ISSUES CONTINUED DESPITE HUNDREDS OF DOLLARS CHECKING VARIOUS PROBLEMS. THE FUSE BLOCK WAS REPLACED AND FOR A MONTH THINGS WERE FINE, BUT THE CAR IS STILL EXPERIENCING CONSTANT CHECK ENGINE LIGHT, DIFFICULTY STARTING, DOESN'T STOP RIGHT AWAY WHEN TURNED OFF, RANDOM STALLING, YOU NAME IT. IT FEELS LIKE A DEATH TRAP.
NHTSA ODI 11361911
Aug 26, 2020Electrical system
SIDE DETECTION SYSTEM MALFUNCTION
NHTSA ODI 11351305
Aug 1, 2020Transmission & drivetrainElectrical system
THE MODULE FOR THE SIDE BLIND ZONE ALERT NOTIFICATION SYSTEM, BACK UP CAMERA, TV'S/DVD'S QUITE WORKING AFTER IT WENT THROUGH THE CAR WASH. WHEN TAKEN TO THE MECHANIC IT WAS SAID IT MODULE WAS FILLED WITH WATER. ATTEMPTED TO HAVE THIS ADDRESS IN APRIL OF 2019 AND NOW OTHER THINGS ARE GETTING WORSE! SIDE MIRROR LIGHTS ALWAYS ON.
NHTSA ODI 11342690
May 4, 2020Electrical system
SIDE BLIND ZONE ALERT MODULE FAILURE. SIDE BLIND ZONE ALERT IS INTENDED TO SIGNAL THE DRIVER OF OBJECTS IN THE BLIND SPOT WHEN CHANGING LANES. THIS 2014 ACADIA HAS A MALFUNCTIONING MODULE, RESULTING IN THE ALERT LIGHT REMAINING ON IN THE SIDE VIEW MIRROR. THERE IS ALSO AN ERROR MESSAGE IN THE INSTRUMENT PANEL. GM REFUSES TO APPLY EXISTING N172097060 SPECIAL COVERAGE ADJUSTMENT TO THIS VEHICLE, DESPITE MEETING THE MAKE, MODEL, YEAR, AND SPECIFIC PROBLEM RELATED TO THE MODULE.
NHTSA ODI 11323194
Mar 14, 2020Electrical systemAirbagsEngine
FIRST, 2 DAYS AFTER WE PURCHASED THE CAR, THE ENGINE LIGHT CAME ON. THEN THE FRONT CAMERA NEEDED SERVICE AND THE SIDE WARNINGS STOPPED. THEN THE SEAT HEATERS QUIT. THE FOBS BOTH QUIT WORKING, WOULD. IT PROPERLY UNLOCK THE DOORS. WE GOT AN AIRBAG NEEDS SERVICE WARNING. A CHECK GAGES WARNING. A SERVICE TIRE MONITORING SYSTEM WARNING. FINALLY, THE ENGINE LOCKS UP AND WON'T START, TURN OVER, OR ANYTHING. SEVERAL HOURS LATER, THE CAR STARTS. THEN IT GOES THROUGH THE WHOLE CYCLE AGAIN OVER THE NEXT FEW WEEKS TIL IT DOESN'T START AGAIN AND LEAVES US STRANDED. AGAIN. THE FIRST TIME, THE MCDANIEL GMC SERVICE DEPARTMENT CHANGED OUT THE BATTERY AND BELIEVED THAT WOULD FIX IT. WE PAID $190 FOR THAT. IT DIDN'T WORK. IT WENT THROUGH THE SAME CYCLE AGAIN WITHIN A MONTH. NOW THEY EXPECT US TO PAY TO HAVE HE MODULE FIXED, EVEN THOUGH THEY KNEW THERE WAS A RECALL FOR IT WHEN HEY SOLD IT TO US.
NHTSA ODI 11318063
Jan 21, 2020Electrical system
THERE IS A KNOWN PROBLEM WITH THE CONTROL MODULES FOR THE DRIVER SAFETY/ASSIST SYSTEMS AND GM SENT A LETTER INDICATING THAT THEY WOULD REPAIR VEHICLES THAT MET A CERTAIN MILEAGE AND AGE CRITERIA. MY VEHICLE DID NOT MEET THESE CRITERIA. THE FAULT DRAINED MY BATTERY AND I HAD TO HAVE IT REPLACED AND THE DEALER INDICATED IT COULD BE $5000 TO FIX ALL THE OTHER ISSUES ASSOCIATED WITH THE FAULTY CONTROL MODULES. AS A RESULT, MY WIFE HAS NOW HAS NO BLIND SPOT MONITORING/INDICATOR, THE FORWARD/REAR CRASH MONITORING/ALERT SYSTEM DOESN'T FUNCTION AND ALL OF THE THE OTHER PROXIMITY/SAFETY SYSTEMS DON'T FUNCTION EITHER. IN ADDITION, OTHER ELECTRICAL ISSUES ARE NOW STARTING TO SURFACE AND THE GARAGE DOOR OPENER NO LONGER FUNCTIONS. I AM SCARED THAT THIS MAY LEAD TO A SERIOUS ELECTRICAL MALFUNCTION, SHORT, OR FIRE THAT COULD CAUSE A SERIOUS SAFETY ISSUE. AS A RESULT, I RECENTLY PURCHASED A NEW VEHICLE FOR HER BUT I AM NOW DRIVING THE IMPACTED VEHICLE.
NHTSA ODI 11300866