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What 447 owners told NHTSA about the 2014 GMC Acadia Denali

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (447)Crash / fire / injury (18)Airbags (237)Electrical system (82)Engine (39)Transmission & drivetrain (32)Steering (26)Fuel system (25)Electronic Stability Control (esc) (20)Lights (19)Brakes (10)Body & structure (8)

1 of 447 complaints match · Brakes · crash/fire/injury only · clear filters

Jun 11, 2014Transmission & drivetrainBrakesCrash

WAS GOING TO BACK OUT OF MY GARAGE WHEN I PUT THE SHIFTER INTO REVERSE. WHEN THE SHIFTER WAS IN REVERSE, IT SHIFTED OUT OF GEAR ON ITS OWN INTO DRIVE AND IT WENT FORWARD SLAMMING FRONT END OF THE VEHICLE INTO A REFRIGERATOR. CAUSING THE REFRIGERATOR TO BE COMPLETELY DESTROYED AND THE FRONT END OF THE HOOD TO BECOME CROOKED. THIS IS VERY DANGEROUS AND CONCERNING AS HAD THEIR BEEN SOMEONE IN FRONT OF THE VEHICLE IT WOULD HAVE MORE THAN LIKELY SERIOUSLY HURT THEM OR KILLED THEM. I HAVE ALSO HAD OTHER INCIDENTS WHEN DRIVING THE VEHICLE THAT IT WILL SHIFT FROM DRIVE TO LOW ON ITS OWN AND THIS HAPPENS FREQUENTLY AT LEAST 3 TIMES PER WEEK. *TR

NHTSA ODI 10597775

Working with the data? Download all 447 complaints as CSV · fetched from NHTSA July 25, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2014 GMC Acadia Denali verdict →