What 447 owners told NHTSA about the 2014 GMC Acadia Denali

"TAKATA RECALL" ON TUESDAY JUNE 19 I HAD PULLED INTO MY DRIVEWAY JUST BEFORE MY GARAGE WITH MY TWO SMALL CHILDREN. I PUT THE CAR IN PARK AND GOT OUT TO UNLOAD AND PREPARE TO TRANSFER MY ONE KID AND THEN THE OTHER. IT WAS 100 DEGREE WEATHER SO HAD TO KEEP THE CAR RUNNING. AFTER A MINUTE OR SO BEING IN PARK, MY CAR BEGAN TO DRIVE FORWARD WITH NO ONE BEHIND THE WHEEL. MY CAR DROVE OFF MY RETAINING WALL AND LANDED VERTICALLY WITH MY CHILDREN SUSPENDED IN THEIR CAR SEATS. EMERGENCY OFFICIALS RESPONDED. I HAVE VIDEO AND WILL HOLD OFF FIXING THE DAMAGE OF VEHICLE SO THAT THE FEDS CAN INVESTIGATE. GMC ALSO WOULD LIKE TO TAKE A LOOK AT IT. PLEASE LET ME KNOW WHERE TO SUBMIT MY SECURITY FOOTAGE.

NHTSA ODI 11102864

TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT STATED THAT THE LIFTGATE FAILED TO REMAIN OPEN WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LIFTGATE ACTUATOR MOTOR CONTROL SOFTWARE NEEDED TO BE UPDATED. THE CONTACT'S CHILD SUFFERED A MINOR HEAD INJURY THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,147.

NHTSA ODI 10851430