What 447 owners told NHTSA about the 2014 GMC Acadia Denali

The air bags safety recall has been out since May and not even an ounce of new information has come out with any updates on when we will be seeing new airbags, it’s very unsafe for drivers to be driving these vehicles and possibly have a fender bender and die because the airbag was faulty. We want an update it should be illegal for any of us to have to wait this long without even an update on a timeline of when the bags will be available because most of everyone who is going to get a new vehicle/trade in is being screwed because of the recall. GMC has had multiple recalls within the last couple of years and I wish I would have known that before but that’s in the past. PLEASE protect us and get them in gear or atleast hire them a marketing team t help with updates.

NHTSA ODI 11558469

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11558359

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11557815

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11557843

With the number of deaths and injuries reported due to the airbag malfunction, GM has done little to remedy this issue. At the time of the 5/10/23 notification of the airbag recall, my vehicle was "grounded" out of a concern for my safety. Since six months has passed since the recall was initiated, GM has appeared to have assessed the situation and decided that the price of one life will cost them less than the cost of one replaced airbag.

NHTSA ODI 11556917

Passenger Airbag indicator light stays "On" at all times(with or without a seated front passenger) Indicating that "Passenger Airbag is " OFF". Concern that the Airbag System is not functioning properly, thus exposing the front seat passenger to injury in the event of an accident. YES. On 02/24/2023 the vehicle was inspected by an independent service center. Note: a copy of the report/findings is available. The tech determined that two conditions existed; Codes B0023 and B0085. Only my independent service center has inspected/tested the vehicle. On 11/24/2023 I contacted my GMC Dealer to discuss the issue. I was informed of my options. It is my intention to schedule an appointment ASAP. The problem began in January 2023 with the indicator lamp coming on randomly.

NHTSA ODI 11556823

Recall still in not fixed and no update my airbag light is on and i got it checked out it's for the recall. This recall is from May 10th something needs to be done!! Please take action make GMC give out loaner cars until it is fixed at the least.

NHTSA ODI 11555584

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11555442

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11554943

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11553020

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11552208

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced a failure. The contact stated that while driving at 40 MPH he was crashed into by a vehicle that made a lane change. The contact stated that the other vehicle hit the passenger side of the vehicle on the passenger side front door. The contact said that the passenger door, the front passengar side fender, and the tire were damaged by the crash. The contact stated that the side air bags had deployed but had not fully inflated. The contact stated he was not hurt, however, the vehicle had to be towed to an impound lot. The contact stated that the police were on the scene and had written a report. The failure mileage was approximately 120,000. VIN tool confirms parts not yet available.

NHTSA ODI 11551635

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11550448

There is an open safety recall and GM is unable to fix it. Because of this recall my vehicle is not safe to drive, no dealer or private seller wants to buy or give fair market value for a vehicle with a safety recall that can’t be fixed. I have seen the resale value drop from $12K to less than $2K since the recall. I should not be forced to drive an unsafe vehicle for an unknown amount of time. This needs to have a remedy.

NHTSA ODI 11550214

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11549766

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11549852

See attached document for complaint

NHTSA ODI 11549775

Safety recall N232404980 was issued on my vehicle on May 10, 2023. As of today, October 9, 2023, GMC is still not able to make the repair for the safety recall, which as stated, can result in serious injury or death if the airbag deploys. It has also rendered my vehicle almost worthless. I feel like 5 months is way too long to wait for a safety recall such as this. This is not timely.

NHTSA ODI 11548982

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time to remedy the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11548716

Safety Recall for this vehicle was sent received in June 2023. Dealer was contacted (Joe Holland Chevrolet in Charleston WV) and indicated there was no present fix and parts were not available. Same Dealer was contacted today (4 Oct 23) and again the Dealership said parts were not available due to the UAW strike. They have no idea when they will receive parts to fix this issue. A critical safety issue still unresolved after four plus months.

NHTSA ODI 11548221

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11548279

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11548005

My vehicle has not recieved the recommended new module. The problem is I am afraid to drive this vehicle for fear of Injury or death as the recall states! Please advise!

NHTSA ODI 11547252

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11547289

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11547338