What 447 owners told NHTSA about the 2014 GMC Acadia Denali

This is regarding a safety recall and no parts being available at this time. I have contacted GM and the Bergstrom dealership multiple times without receiving answers. The original letter I received was from 6/2023. Please let me know if there is anything that can be done - GM should have to provide parts within a timely manner - 8 months and counting is far from acceptable when the letter states "may cause injury or death".

NHTSA ODI 11572006

Unknown

NHTSA ODI 11571552

There has been a recall on my vehicle for 9 months and there is still not a resolution from GM. I have called every dealer near me to try and have this recall fixed as it is a major safety hazard. I could be seriously injured or killed if this is not fixed. GM says that do not yet have a resolution and this isn’t okay!

NHTSA ODI 11571327

The contact owns a 2014 GMC Acadia. The contact stated that while driving at various speeds and making a turn, there was an abnormal grinding sound coming from the vehicle. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who was unable to determine the cause of the failure. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The failure mileage was approximately 81,000. VIN tool confirms parts not available.

NHTSA ODI 11569917

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and a case was opened. The manufacturer informed the contact that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11570085

AIRBAG HAS BEEN RECALLED SINCE MAY 2023 AND HAS NOT BEEN REPAIRED YET. THIS IS A SERIOUS RECALL, AND IT NEEDS TO BE REPAIRED NOW. IT IS RIDICULOUS THAT THE COMPANY KEEPS SAYING THEY DO NOT HAVE THE PARTS TO REPAIR THIS FOR 9 MONTHS WHEN PEOPLE COULD DIE FROM THIS.

NHTSA ODI 11568943

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11569035

GMC has not repaired this life threatening air bag issue and states there is nothing they can do at this time. Why can't GMC replace the defective driver's air bag module and resolve this issue immediately. This can be a life or death scenario to drive this vehicle.

NHTSA ODI 11569062

My safety and the safety of my family continues to be at risk due to GM’s failure to resolve this issue nearly a year after the recall was issued. I’ve been patient, but this is unacceptable to still have no timeline for resolution.

NHTSA ODI 11568764

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11568817

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11568513

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11568588

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11568025

There is a recall for airbag system that is still unresolved from May of 2023.

NHTSA ODI 11567495

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11566903

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11565991

I took my 2014 GMC Acadia into the dealership I purchased it at because my airbag light was on. This was before the recall. I was told at that time that nothing was wrong and and I probably hit a bump and juggled something loose. I paid $190 for that. Now my vehicle is in the shop and I can no longer operate it or sell it because it is deemed unsafe due to this recall. I contacted GMC and there is no remedy for this. It has been 8 months. This is not timely. They would not offer a replacement, refund or a loaner vehicle. I recorded this call and received a case number. I believe this is against federal law. I then contracted the dealership I purchased the vehicle through and they will not provide a rental or repair or replace my vehicle either. N fact, they were trying to get me to do $4,000 in repairs. This may fall under the lemon law and I contacted an attorney. Some people have been without vehicles 8 months now since this recall occurred. This is absurd. I had one vehicle that now I cannot use. I need to be made whole.I have 5 children. Who is responsible? I will not stop until I get compensated. There are a total of 6 recalls out on my car. Only one has been closed. The seatbelt. The other recalls could cause major damage to expensive components like the engine and transmission. The EUC was under recall and was never fixed in my vehicle also. I found this out through a search on kbb.com. This may have in turn caused more out of pocket expenses

NHTSA ODI 11564770

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11564156

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11564182

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11563565

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the air bag warning light was illuminated. The vehicle was not diagnosed or repaired. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 170,300. VIN tool confirms parts not available.

NHTSA ODI 11563371

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11562073

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11560861

Recall has not been rectified for months and there’s still no remedy in sight!

NHTSA ODI 11559256

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11559157