What 234 owners told NHTSA about the 2014 Ford Taurus

On 3/8/23 I was attempting to turn around on a residential street. I put my car in reverse and started turning steering wheel to the right when suddenly there was a loud pop and my steering wheel tighted up and I could barely turn it. IThen when I put in drive it stated rattling everywhere. I almost hit another car trying to turn in a drive cause couldn't turn. With in an hour the check engine power assist and traction control came lost blinkers and if I tried to gas it it would baulk I eventually got it home but every time I had to change gears drive to reverse it made a loud noise as if the bottom just fell out. My car has 5 recalls none have been fixed and Ford said my car had no recalls said mechanic but first lady agreed there was one. But they are refusing to fix it or even acknowledge that there is a recall. The mechanic was very short and rude with me. And then said to take it up with Ford Customer Service. I've only had my car for 6 months and now am out of car and in danger of loosing my two jobs. 64 of the 153 complaints all have to do with the exact problems I have with steering then the axel. This needs to be investigated cause had I lost power steering suddenly when making that turn someone could have been seriously injured if not killed. Thankfully I lost it while at a stoping point and was able to compensate for the lack of steering. However my back my shoulders and my hands have all been damaged due to trying to control my car. Who should I call to have recalls fixed since Ford is denying there's even a recall. I've emailed CarMax no response and emailed Ford CEO but mail came back

NHTSA ODI 11512101

While traveling at 55 MPH, entered a curve my steering completely locked up causing me to collide with the guard rail. Not only was I put in danger but everyone traveling Kentucky 114 that day was as well. There have been several complaints on the same make and model cars and Ford has done nothing to correct it. There was no warning lights no anything. My car was total and my life was at risk, when Ford was well aware of the steering problems.

NHTSA ODI 11498583

On the 24th February, 2022, I was driving my 2014 Ford Taurus taxi cab on the highway to go pick up a client. I saw a dash light indicating slippery road and suddenly, I could not control the steering of the car. All attempts to control the steering proved futile, and the car kept swerving on both sides, till it hit the divider between the roads. This is the second time that this incident is happening to me. The first incident resulted to a minor damage, and the car was taken to the shop for fix. With the second incident from last month, this resulted to my car being totaled. I am lucky and grateful to be alive. I spoke to my son and learned that there was a recall on the 2014 Ford Taurus. Below is an excerpt regarding the recall that was responsible for my car being damaged; Summary Feb 10,2020 Manufacturer Recall Number20S04 NHTSA Recall Number20V072 Recall StatusRecall Incomplete VEHICLES THAT ARE EXPOSED TO FREQUENT FULL REAR SUSPENSION ARTICULATION (JOUNCE AND REBOUND) MAY EXPERIENCE A FRACTURED REAR SUSPENSION TOE LINK. Safety Risk A FRACTURE OF A REAR TOE LINK SIGNIFICANTLY DIMINISHES STEERING CONTROL, INCREASING THE RISK OF A CRASH. Link for reference: https://www.nhtsa.gov/recalls?vin=[XXX]#vin Due to this crash, I have lost my means of livelihood. I've contacted Ford and was sent back to the insurance. I have contacted C INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 11457139

The power steering failed for no reason and i hit a curb.There is multiple complaints on the internet with this same issue..Very dangerous and it happened without warning if there was a pedestrian on the curb i could of hit them.

NHTSA ODI 11424184

WE WERE RETURNING TO OUR FARM FROM A TRIP TO TOWN. THE CRUISE CONTROL WAS SET AT THE 70MPH SPEED LIMIT. A RECENT CONSTRUCTION PROJECT GAVE US A NEWLY PAVED ROAD. IT WAS A BEAUTIFUL SUNNY DAY WITH NO WIND AND TEMPS IN THE LOW 80'S. WE WERE ENJOYING THE RIDE AND NOTED WHAT AN IMPROVEMENT THE NEWLY PAVED ROAD WAS. WITHOUT WARNING THE TIRES BEGAN SQUEALING AND THE CONTROL CHARACTERISTICS OF OUR TAURUS CHANGED DRAMATICALLY. THE STEERING BECAME LABORED (I BELIEVE FROM THE AUTOMATED ANTI LOCK AND TRACTION CONTROL SYSTEMS ENGAGEDING). MY ATTEMPT TO COMPENSATE FOR THE VIOLENT CHANGE IN VEHICLE OPERATION AND REGAIN CONTROL WERE QUICKLY FUTILE. WE SUCCUMBED TO THE LAWS OF MOTION SPINNING HOPELESSLY OUT OF CONTROL ACROSS THE ONCOMING LANE INTO THE OPPOSITE DITCH AT A HIGH RATE OF SPEED. MIRACULOUSLY WE THERE WAS NO ONCOMING TRAFFIC AND WE DIDN'T PLUNGE INTO THE MYRIAD OF STEEP TERRAIN CONDITIONS COMMON ON THIS STRETCH OF HIGHWAY. WE DID NOT ROLL BUT CAME VIOLENTLY TO REST ON THE FAR UPSLOPE OF THE OPPOSITE ROADSIDE DITCH. MY LATER RESEARCH FOR THE CAUSE OF OUR SUDDEN LOSS OF CONTROL PRODUCED THE NHTSA RECALL NO. :20V-072 WHICH IDENTIFIED THE REAR TOE LINK ON CERTAIN FORD MODELS AS SUBJECT TO FAILURE. I LATER CONFIRMED THE DRIVER SIDE REAR TOE LINK HAD SNAPPED ON OUR TAURUS AND WAS THE CAUSE OF OUR ACCIDENT.

NHTSA ODI 11349174