What 234 owners told NHTSA about the 2014 Ford Taurus

On 3/8/23 I was attempting to turn around on a residential street. I put my car in reverse and started turning steering wheel to the right when suddenly there was a loud pop and my steering wheel tighted up and I could barely turn it. IThen when I put in drive it stated rattling everywhere. I almost hit another car trying to turn in a drive cause couldn't turn. With in an hour the check engine power assist and traction control came lost blinkers and if I tried to gas it it would baulk I eventually got it home but every time I had to change gears drive to reverse it made a loud noise as if the bottom just fell out. My car has 5 recalls none have been fixed and Ford said my car had no recalls said mechanic but first lady agreed there was one. But they are refusing to fix it or even acknowledge that there is a recall. The mechanic was very short and rude with me. And then said to take it up with Ford Customer Service. I've only had my car for 6 months and now am out of car and in danger of loosing my two jobs. 64 of the 153 complaints all have to do with the exact problems I have with steering then the axel. This needs to be investigated cause had I lost power steering suddenly when making that turn someone could have been seriously injured if not killed. Thankfully I lost it while at a stoping point and was able to compensate for the lack of steering. However my back my shoulders and my hands have all been damaged due to trying to control my car. Who should I call to have recalls fixed since Ford is denying there's even a recall. I've emailed CarMax no response and emailed Ford CEO but mail came back

NHTSA ODI 11512101

While traveling at 55 MPH, entered a curve my steering completely locked up causing me to collide with the guard rail. Not only was I put in danger but everyone traveling Kentucky 114 that day was as well. There have been several complaints on the same make and model cars and Ford has done nothing to correct it. There was no warning lights no anything. My car was total and my life was at risk, when Ford was well aware of the steering problems.

NHTSA ODI 11498583

The contact owned a 2014 Ford Taurus. The contact stated while driving approximately 60 MPH the vehicle began to drift to the right and then to the left. The contact attempted to steer the vehicle back to the middle of the lane the power steering lost functionality. The contact stated that the "vehicle stability" or the slipping car icon warning light was illuminated. The contact stated that he drifted into the cab of a tractor-trailer and collided on the right front cab side of the vehicle and ricocheted across the lane to the left and collided with the highway divider wall on the driver's side. Additionally, the contact stated that he had lost brake functionality. The contact was able to safely come to a stop. The contact was not injured. The police arrived on the scene and wrote a report. The contact had the vehicle towed to a body shop. The body shop diagnosed the vehicle with unrepairable damage to the frame. The vehicle was not repaired. The contact related the failure to the open recall he had on his vehicle, NHTSA Campaign Number: 20V072000 (Suspension). The manufacturer had been informed of the failure. The failure mileage was approximately 160,000.

NHTSA ODI 11461387

On the 24th February, 2022, I was driving my 2014 Ford Taurus taxi cab on the highway to go pick up a client. I saw a dash light indicating slippery road and suddenly, I could not control the steering of the car. All attempts to control the steering proved futile, and the car kept swerving on both sides, till it hit the divider between the roads. This is the second time that this incident is happening to me. The first incident resulted to a minor damage, and the car was taken to the shop for fix. With the second incident from last month, this resulted to my car being totaled. I am lucky and grateful to be alive. I spoke to my son and learned that there was a recall on the 2014 Ford Taurus. Below is an excerpt regarding the recall that was responsible for my car being damaged; Summary Feb 10,2020 Manufacturer Recall Number20S04 NHTSA Recall Number20V072 Recall StatusRecall Incomplete VEHICLES THAT ARE EXPOSED TO FREQUENT FULL REAR SUSPENSION ARTICULATION (JOUNCE AND REBOUND) MAY EXPERIENCE A FRACTURED REAR SUSPENSION TOE LINK. Safety Risk A FRACTURE OF A REAR TOE LINK SIGNIFICANTLY DIMINISHES STEERING CONTROL, INCREASING THE RISK OF A CRASH. Link for reference: https://www.nhtsa.gov/recalls?vin=[XXX]#vin Due to this crash, I have lost my means of livelihood. I've contacted Ford and was sent back to the insurance. I have contacted C INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 11457139

My brother was making a left turn at the intersection of 170th street.He had been traveling north on Torrence avenue in Lansing prior to the collision. He had come to a complete stop while waiting to safely complete a left turn to travel west on 170th street. As he proceeded through the intersection at 170th & Torrence avenue,a southbound vehicle ran through the stop signal and collided with the 2014 Taurus vehicle ,my brother was driving.After the contact the air bags in the 2014 ford Taurus did not deploy and the 2014 ford Taurus had spun around facing south,when it came to a complete stop

NHTSA ODI 11424991

The power steering failed for no reason and i hit a curb.There is multiple complaints on the internet with this same issue..Very dangerous and it happened without warning if there was a pedestrian on the curb i could of hit them.

NHTSA ODI 11424184

WE WERE RETURNING TO OUR FARM FROM A TRIP TO TOWN. THE CRUISE CONTROL WAS SET AT THE 70MPH SPEED LIMIT. A RECENT CONSTRUCTION PROJECT GAVE US A NEWLY PAVED ROAD. IT WAS A BEAUTIFUL SUNNY DAY WITH NO WIND AND TEMPS IN THE LOW 80'S. WE WERE ENJOYING THE RIDE AND NOTED WHAT AN IMPROVEMENT THE NEWLY PAVED ROAD WAS. WITHOUT WARNING THE TIRES BEGAN SQUEALING AND THE CONTROL CHARACTERISTICS OF OUR TAURUS CHANGED DRAMATICALLY. THE STEERING BECAME LABORED (I BELIEVE FROM THE AUTOMATED ANTI LOCK AND TRACTION CONTROL SYSTEMS ENGAGEDING). MY ATTEMPT TO COMPENSATE FOR THE VIOLENT CHANGE IN VEHICLE OPERATION AND REGAIN CONTROL WERE QUICKLY FUTILE. WE SUCCUMBED TO THE LAWS OF MOTION SPINNING HOPELESSLY OUT OF CONTROL ACROSS THE ONCOMING LANE INTO THE OPPOSITE DITCH AT A HIGH RATE OF SPEED. MIRACULOUSLY WE THERE WAS NO ONCOMING TRAFFIC AND WE DIDN'T PLUNGE INTO THE MYRIAD OF STEEP TERRAIN CONDITIONS COMMON ON THIS STRETCH OF HIGHWAY. WE DID NOT ROLL BUT CAME VIOLENTLY TO REST ON THE FAR UPSLOPE OF THE OPPOSITE ROADSIDE DITCH. MY LATER RESEARCH FOR THE CAUSE OF OUR SUDDEN LOSS OF CONTROL PRODUCED THE NHTSA RECALL NO. :20V-072 WHICH IDENTIFIED THE REAR TOE LINK ON CERTAIN FORD MODELS AS SUBJECT TO FAILURE. I LATER CONFIRMED THE DRIVER SIDE REAR TOE LINK HAD SNAPPED ON OUR TAURUS AND WAS THE CAUSE OF OUR ACCIDENT.

NHTSA ODI 11349174

FUEL PUMP RELAY OVERHEATED AND CAUGHT ON FIRE BEHIND BACK SEAT NEAR GAS TANK. PART MELTED AND VEHICLE IS INOPERABLE. TODDLER CAR SEAT WAS LOCATED IN FRONT OF FIRE LOCATION.

NHTSA ODI 11253774

WAS RIDING IN BACK SEAT OF THIS CAR WHEN IT WAS REAR ENDED BY A 2014 JEEP CHEROKEE. TAURUS WAS STOPPED ON HIGHWAY, AND HIT SQUARELY FROM BEHIND. BOTH BACK SEAT DRIVERS WERE SEVERELY BRUISED IN LOWER BACK BY LATCH BRACKET. THE IMPACT WAS NOT EXTREME. NO AIR BAGS WERE DEPLOYED. I'D HATE TO BE IN BACK OF THAT CAR IF HIT AT FULL SPEED. IT WOULD SEEM LIKELY THAT THAT BRACKET WOULD PRODUCE SEVERE LOWER BACK/TAILBONE INJURIES IN A MAXIMUM SPEED REAR IMPACT. OF SECOND NOTE, I'M A MECHANICAL ENGINEER, I NOTED THAT THE FAILURE OF THE REAR BUMPER FRAME TUBE WAS VERY BRITTLE IN ITS FAILURE MODE. I'D HAVE THOUGHT THE METAL WOULD HAVE STRETCHED AND GIVEN MORE. IT SIMPLY FRACTURED AT THE BRACKETS TO THE FRAME AND SNAPPED IN HALF IN THE MIDDLE, ALLOWING THE TRUNK LID AND FENDERS TO TAKE THE BRUNT OF THE IMPACT.

NHTSA ODI 10913764

PULLING INTO A PARKING SPOT AT A STORE MY 2014 FORD TAURUS SURGED AHEAD. THE CAR WENT ACROSS THE PARKING STOP AND CRASHED INTO THE FRONT OF THE STORE. THE FRONT OF THE CAR WAS DAMAGED AND THE FRONT OF THE STORE WAS DAMAGED. THE WEATHER WAS DRY AND ABOUT 70 DEGREES. I WAS GOING LESS THAN 5 MPH AT THE TIME THE CAR SURGED AHEAD. IT WAS AS IF I HAD STOMPED ON THE GAS BUT I HAD MY FOOT ON THE BRAKE. THIS VEHICLE HAS LESS THAN 10,000 MILES ON IT. I ASSUME IT WAS SOME SORT OF PROBLEM WITH THE THROTTLE SYSTEM. THIS HAPPENED IN LEAGUE CITY TEXAS AND THE POLICE DEPARTMENT CASE NUMBER IS 16-1961. I HAD THE VEHICLE TOWED TO MCREE FORD IN DICKENSON TEXAS FOR REPAIRS.

NHTSA ODI 10853150

TRAVELING AT A SPEED OF 50 / 55 MPH AND I HIT A DEER HEAD ON. THE AIRBAG LIGHT CAME ON THE DASHBOARD BUT NEVER DEPLOYED. JUST CURIOUS TO KNOW IF THE AIR BAG SHOULD OF DEPLOYED.

NHTSA ODI 10824675

WHEN ACCELERATING FROM A STOP AT A STOP LIGHT THE VEHICLE SUDDENLY SURGED FORWARD CRASHING INTO THE CAR AHEAD. CONDITIONS WERE DRY AND APPROXIMATELY 75 DEGREES. THIS IS THE FIRST TIME ENCOUNTERING THIS ISSUE.

NHTSA ODI 10767563

VEHICLE HYDROPLANED AND HIT THE GUARD RAIL ALOT OF FRONT END DAMAGE NO AIR BAG DEPLOYMENT. INJURIES INCLUDING A HEAD INJURY BOTH OCCUPANTS WERE TRANSPORTED TO A HOSPITAL. UPDATE 9/15/15*CW THE CONSUMER STATED THE AIR BAG SENSOR WASN'T TRIGGERED AND WANTS TO CANCEL THE COMPLAINT. UPDATED 10/01/15*JB

NHTSA ODI 10733902

MOUNTING BRACKET LACERATED MY THUMB SO SEVERE IT SEVERED THE VEIN AND TENDON BY BARELY BUMPING IT WHILE ARMOR ALL-ING THE INTERIOR. ER AND SURGICAL REPAIR NECESSARY. *TR

NHTSA ODI 10701241

WHEN WE COME TO A STOP (NOT MOVING AT ALL) AND EASE UP ON THE BRAKE THE CAR MOVES FORWARD. THIS HAS HAPPENED THREE TIMES CAUSING ACCIDENTS. ONE TIME THE CAR MOVED INTO THE HOUSE CAUSING DAMAGE TO THE CAR, GARAGE DOOR AND KNOCKING BRICKS OFF THE FRONT ON THE HOUSE. TWO OTHER TIMES, AT STOP SIGNS, THE CAR MOVED FORWARD AND BUMPED INTO THE CAR IN FRONT OF US. I AM AFRAID THIS WILL HAPPEN AGAIN CAUSING MORE DAMAGE. HAVE YOU HEARD OF THIS HAPPENING WITH OTHER CARS? THIS HAPPENS TO BOTH MY HUSBAND AND MYSELF. WE ARE NOT DRIVING THIS CAR ANY DIFFERENT THEN WE HAVE ANY OTHER CAR. *TR

NHTSA ODI 10660578

THIS VEHICLE IS USED AS A FLEET VEHICLE. THE VEHICLE WAS SITTING IN A PARKED DRIVEWAY AT A RESIDENCE. THE VEHICLE WAS IN PARK, AND TURNED OFF. THE VEHICLE BROKE FREE, ROLLED DOWN AN EMBANKMENT, OVER THE EDGE OF THE EMBANKMENT STRIKING THE SHOULDER OF THE ROADWAY. THIS IMPACT CAUSED SEVERE DAMAGE TO THIS VEHICLE. ACCORDING TO THE OPERATOR, THE IGNITION SWITCH WAS IN THE OFF POSITION, AND IN PARK. IT SHOULD BE NOTED THAT THERE HAS BEEN PROBLEMS WITH THE IGNITION SWITCH IN THE PAST. *TR

NHTSA ODI 10633542