Mar 16, 2023SteeringTransmission & drivetrainSpeed control1 injury
On 3/8/23 I was attempting to turn around on a residential street. I put my car in reverse and started turning steering wheel to the right when suddenly there was a loud pop and my steering wheel tighted up and I could barely turn it. IThen when I put in drive it stated rattling everywhere. I almost hit another car trying to turn in a drive cause couldn't turn. With in an hour the check engine power assist and traction control came lost blinkers and if I tried to gas it it would baulk I eventually got it home but every time I had to change gears drive to reverse it made a loud noise as if the bottom just fell out. My car has 5 recalls none have been fixed and Ford said my car had no recalls said mechanic but first lady agreed there was one. But they are refusing to fix it or even acknowledge that there is a recall. The mechanic was very short and rude with me. And then said to take it up with Ford Customer Service. I've only had my car for 6 months and now am out of car and in danger of loosing my two jobs. 64 of the 153 complaints all have to do with the exact problems I have with steering then the axel. This needs to be investigated cause had I lost power steering suddenly when making that turn someone could have been seriously injured if not killed. Thankfully I lost it while at a stoping point and was able to compensate for the lack of steering. However my back my shoulders and my hands have all been damaged due to trying to control my car. Who should I call to have recalls fixed since Ford is denying there's even a recall. I've emailed CarMax no response and emailed Ford CEO but mail came back
NHTSA ODI 11512101
Apr 3, 2016Body & structureSpeed controlWheelsCrash
PULLING INTO A PARKING SPOT AT A STORE MY 2014 FORD TAURUS SURGED AHEAD. THE CAR WENT ACROSS THE PARKING STOP AND CRASHED INTO THE FRONT OF THE STORE. THE FRONT OF THE CAR WAS DAMAGED AND THE FRONT OF THE STORE WAS DAMAGED. THE WEATHER WAS DRY AND ABOUT 70 DEGREES. I WAS GOING LESS THAN 5 MPH AT THE TIME THE CAR SURGED AHEAD. IT WAS AS IF I HAD STOMPED ON THE GAS BUT I HAD MY FOOT ON THE BRAKE. THIS VEHICLE HAS LESS THAN 10,000 MILES ON IT. I ASSUME IT WAS SOME SORT OF PROBLEM WITH THE THROTTLE SYSTEM. THIS HAPPENED IN LEAGUE CITY TEXAS AND THE POLICE DEPARTMENT CASE NUMBER IS 16-1961. I HAD THE VEHICLE TOWED TO MCREE FORD IN DICKENSON TEXAS FOR REPAIRS.
NHTSA ODI 10853150
Sep 22, 2015Speed controlCrash
WHEN ACCELERATING FROM A STOP AT A STOP LIGHT THE VEHICLE SUDDENLY SURGED FORWARD CRASHING INTO THE CAR AHEAD. CONDITIONS WERE DRY AND APPROXIMATELY 75 DEGREES. THIS IS THE FIRST TIME ENCOUNTERING THIS ISSUE.
NHTSA ODI 10767563
Nov 24, 2014Speed controlBrakesCrash
WHEN WE COME TO A STOP (NOT MOVING AT ALL) AND EASE UP ON THE BRAKE THE CAR MOVES FORWARD. THIS HAS HAPPENED THREE TIMES CAUSING ACCIDENTS. ONE TIME THE CAR MOVED INTO THE HOUSE CAUSING DAMAGE TO THE CAR, GARAGE DOOR AND KNOCKING BRICKS OFF THE FRONT ON THE HOUSE. TWO OTHER TIMES, AT STOP SIGNS, THE CAR MOVED FORWARD AND BUMPED INTO THE CAR IN FRONT OF US. I AM AFRAID THIS WILL HAPPEN AGAIN CAUSING MORE DAMAGE. HAVE YOU HEARD OF THIS HAPPENING WITH OTHER CARS? THIS HAPPENS TO BOTH MY HUSBAND AND MYSELF. WE ARE NOT DRIVING THIS CAR ANY DIFFERENT THEN WE HAVE ANY OTHER CAR. *TR
NHTSA ODI 10660578