What 234 owners told NHTSA about the 2014 Ford Taurus

THE FUEL PUMP MODULE WENT OUT.

NHTSA ODI 11309323

TL* THE CONTACT OWNS A 2014 FORD TAURUS. THE CONTACT STATED THAT THE FUEL MODULE OF THE VEHICLE FAILED. THE VEHICLE WAS TOWED TO VAN DRUNEN FORD DEALER, (3233 183RD ST, HOMEWOOD, IL 60430, (708) 798-1668) AND WAS DIAGNOSED THAT THE THE FUEL PUMP MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 137,000.

NHTSA ODI 11300835

FOR THE PAST 3-4 MONTHS MY VEHICLE HAS A PROBLEM ON START UP (HOT AND COLD) PRESSING GAS AND ACCELERATION ON STREET, HIGHWAY, MERGING INTO TRAFFIC, ETC - CAR RUNS VERY ROUGH, SPUTTERS, HESITATES AND STALLS. EVENTUALLY, ON JANUARY 7, 2020 MY VEHICLE DID NOT START AT ALL. IT CRANKED BUT STILL WOULD NOT START. HAD BATTERY CHECKED (WHICH WAS STRONG AND FINE) AND HAD RECENT FULL TUNE-UP DONE WITHIN THE PAST 30 DAYS OF THIS COMPLAINT. HAD TAKEN MY VEHICLE TO THE DEALER FOR THIS SAME PROBLEM AT LEAST THREE(3) TIMES WITH NO RESULT EXCEPT TO PAY MONEY FOR THINGS THAT DID NOT NEED TO BE DONE.

NHTSA ODI 11297759

WENT TO START VEHICLE AND THE VEHICLE'S FUEL PUMP DID NOT MAKE A SOUND. CHECKED THE FUSES TO THE FUEL PUMP AND THEY CHECKED OUT GOOD. TOOK A POWER PROBE TO THE FUEL PUMP AND FUEL PUMP WORKED. DISCOVERED IT WAS THE FUEL PUMP RELAY BEHIND REAR SEAT ON PASSENGER SIDE. REPLACED AND IT FIXED THE ISSUE.

NHTSA ODI 11290600

WHILE VEHICLE WAS DRIVING DOWN THE ROAD IT SUDDENLY LOST POWER AND STOPPED. VEHICLE WAS ABLE TO BE PUSHED OFF OF THE ROADWAY AND FOUND TO HAVE A FAULTY FUEL PUMP MODULE.

NHTSA ODI 11289574

THE VEHICLE HAS STRUGGLED TO START AFTER REFUELING AT A GAS STATION WITH A HICCUPING TYPE FEELING, AS WELL AS BEING INCONSISTENT ON POWER UNDER ACCELERATION. SOMETIMES VERY SLOW WITH A SUDDEN PULL, SOMETIMES QUICK AND RESPONSIVE, IT VARIES A LOT BY DAY.

NHTSA ODI 11280518

MY VEHICLE WILL INTERMITTENTLY SHUT OFF WHILE IN THE MIDDLE OF DRIVING, AND SOMETIMES WILL HESITATE TO EVEN CRANK. ALL FINGERS POINT TO THE FUEL CONTROL MODULE, WHICH I BELIEVE HAVE BEEN RECALLED AND THIS YEAR AND MODEL OF MY VEHICLE. THIS HAS HAPPENED ON A FEW OCCASIONS.

NHTSA ODI 11271117

AROUND JULY 09, 2019 MY POWER STEERING WENT COMPLETELY OUT WHILE I WAS DRIVING. THIS WAS VERY SCARY AND DANGEROUS. I CONTACTED FORD AFTER READING SEVERAL REVIEWS OF THE SAME THING HAPPENING TO OTHER 2014 FORD TAURUS SEL. FORD STATED THAT WHILE THE RECALL APPLIES TO OTHER 2014 TAURUS SEL, IT DOES NOT APPLY TO MINE. I HAD TO PAY $2300 AT ROY OBRIEN FORD TO GET MY VEHICLE REPAIRED. FORD HAS REFUSED TO EXTEND THE RECALL TO INCLUDE MY VEHICLE IN THIS RECALL. I AM REQUESTING HELP FROM THE NSHP AND THE DOT TO HELP ME PLEASE. ON OCTOBER 17, 2019 MY CAR CUT OFF WHILE I WAS DRIVING AGAIN. THIS VERY DANGEROUS. IT WOULD NOT RESTART. MY VEHICLE WAS TOWED TO THE DEALER AGAIN AND I WAS ADVISED THAT MY FUEL PUMP WENT OUT. AGAIN, THERE IS A RECALL ON THE FUEL PUMP FOR 2013-2017 FORD TAURUS SEL BUT AGAIN ..MY VEHICLE IS NOT INCLUDED. I AM REQUESTING AN INVESTIGATION INTO THIS MATTTER IMMEDIATELY.

NHTSA ODI 11269268

CAR WILL CRANK BUT NOT START. NO ISSUES UNTIL THE NO START. IN A PARKING LOT AND WAS BACKING UP AND WHEN PUT IT IN DRIVE IT DIED. IT WOULD CRANK AND START FOR A FEW SECONDS AND THEN DIE. AND THEN IT STOPPED CRANKING. UNPLUGGED FUEL PUMP CONTROL MODULE AND THEN PLUGGED BACK IN AND STARTED FINE BUT WITH A CHECK ENGINE LIGHT

NHTSA ODI 11267554

FUEL PUMP RELAY OVERHEATED AND CAUGHT ON FIRE BEHIND BACK SEAT NEAR GAS TANK. PART MELTED AND VEHICLE IS INOPERABLE. TODDLER CAR SEAT WAS LOCATED IN FRONT OF FIRE LOCATION.

NHTSA ODI 11253774

FIRST ISSUE: WHEN TRYING TO START MY CAR IT WOULD TURN OVER ABOUT 60 SECONDS AND THE INSIDE WOULD TURN ON SUCH AS DASH BUT ENGINE WOULD NOT START. STATIONARY SECOND ISSUE: TODAY 7/22/19 WHILE DRIVING DOWN THE INTERSTATE MY CAR JUST SHUT ITSELF OFF AS IF NOT GETTING ANY FUEL, COULD HAVE CAUSED A MAJOR ACCIDENT THANKFULLY IT WASNT RUSH HOUR. IN MOTION BEAUMONT TX - THEY SAID MY CAR DID NOT FALL UNDER THE RECALL BUT ITS DOING THE SAME THING AS WHAT THE RECALL STATES.

NHTSA ODI 11233971

I WAS DRIVING AND ALL OF A SUDDEN THE CAR JUST DROPPED DOWN TO ABOUT 10 MILES PER HOUR. IT WOULDN'T ACCELERATE EVEN WHEN I PUSHED THE PEDAL TO THE FLOOR SO I JUST WENT BACK TO MY JOB TO PARK BEFORE I GOT TO THE MAIN ROAD WHERE THE RUSH HOUR TRAFFIC WAS.

NHTSA ODI 11218374

TL* THE CONTACT OWNS A 2014 FORD TAURUS. WHILE ATTEMPTING TO START THE IGNITION, THE VEHICLE HESITATED AND FAILED TO START. THE VEHICLE WAS TOWED TO GERALD JONES FORD LINCOLN (LOCATED AT 3480 WRIGHTSBORO RD, AUGUSTA, GA 30909, (706) 309-6445) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 104,150.

NHTSA ODI 11209104

MY CAR SPUTTERED OUT THEN STOPPED IN THE MIDDLE OF THE HIGHWAY

NHTSA ODI 11208052

SOMETIME IN MARCH 2019 MY CAR DIDNT WANT TO START.IT HAD BEEN PARKED OVER NIGHT AT MY HOUSE. I TRIED TO START IT AND IT JUST KEPT TURNING OVER BUT NO START. I CALLED THE DEALERSHIP AND THEY HAD IT TOWED TO THE DEALER. I WAS ADVISED THAT IT WAS THE BATTERY. I WAS CHARGED ABOUT $185 TO BUY ANOTHER BATTERY. THE CAR WAS WORKING FINE UNTIL MAY 2, 2019 IT WAS PARKED AT MY PLACE OF EMPLOYMENT AND HAD TO LEAVE IT THERE OVER NIGHT AND HAVE IT TOWED THE NEXT MORNING TO THE DEALERSHIP. THE WANTED TO CHARGE ME $400 TO GET IT REPLACED. MY ARGUEMENT IS I COULD OF SAVED $185 ON A BATTERY THAT DIDNT NEED REPLACING AND 2 MONTHS LATER THEY WANTED ME TO DITCH OUT MORE MONEY. I HAD TO ARGUEMENT WITH THEM FOR SEVERAL HOURS. TILL THE MANAGER SAID THAT THEY WILL TAKE CARE OF THE COST. BUT IT SHOULDNT HAD LEAD TO THAT. I KNOW SEVERAL FORD TAURUS HAVE BEEN RECALLED BUT NOT MY VIN NUMBER. I DONT UNDERSTAND WHY WHEN THEY ARE ALL FORDS TAURUS 2014 AND THEY ARE HAVING THE SAME PROBLEM. I WOULDNT OF SPEND $185 ON MONEY I DONT HAVE TO SPEND.

NHTSA ODI 11206165

I ATTEMPTED TO START MY VEHICLE IN MY GARAGE. MOTOR WOULD CRANK BUT NOT START. I KNEW IT WAS A FUEL ISSUE, SO I GOOGLED THE PROBLEM. I CAME ACROSS AN ISSUE WITH THE FUEL PUMP RELAY ON 2013-2015 TAURUS, FLEX, AND INTECEPTORS. MOSTLY RELATED TO LAW ENFORCEMENT VEHICLES AND CIVILIAN SUPER CHARGED ENGINES THAT HAD A RECALL FOR THIS FUEL PUMP RELAY MODULAR. MY TAURUS IS ONLY A SEL, AND I SAW WHERE MANY OTHER PEOPLE WERE HAVING THE SAME ISSUE WITH THEIR EVERYDAY 2013-2015 FORD VEHICLE. THESE PEOPLE REPLACED THEIR OWN FUEL PUMP RELAY MODULE AND FIXED THEIR PROBLEM. I DECIDED TO TRY IT MYSELF. SURE ENOUGH; I, A SINGLE MOM ON A VERY FIXED INCOME, GETS A RIDE TO MY LOCAL AUTO PARTS STORE, BUYS THE FUEL PUMP RELAY MODULE FOR $75.00, INSTALL THE PART MYSELF, AND IT WORKED LIKE A CHARM! THERE NEEDS TO BE A RECALL ON ALL OF THESE 2013-2015 FORD TAURUS'S SO PEOPLE LIKE MYSELF AND THE OTHER FEW I CAME ACROSS ONLINE CAN GET OUR MONEY BACK, AND PREVENT OTHERS FROM HAVING TO GO THROUGH THE PANIC OF HAVING ONLY ONE VEHICLE (THAT SHOULD BE VERY DEPENDABLE) THAT WON'T START. I CALLED FORD AND THEY TOLD ME THEY WOULD NOT ISSUE ANY RECALL, THE RECALL HAD TO COME FROM NHTSA. I AM TRULY HOPING THAT SOMEONE AT THE NHTSA WILL ADDRESS THIS ISSUE ASAP.

NHTSA ODI 11194196

TL* THE CONTACT OWNS A 2014 FORD TAURUS. WHEN THE CONTACT ENTERED THE VEHICLE AND PRESSED THE PUSH TO START BUTTON, THE ENGINE WOULD NOT REV. THE VEHICLE WAS TOWED TO UNIVERSITY FORD NORTH (5331 N ROXBORO ST, DURHAM, NC 27712) WHERE THEY RESET THE SYSTEM. THE FOLLOWING DAY, WHILE DRIVING OUT OF A PARKING LOT, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY REPLACED THE FUEL PUMP MODULE. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 79,000. THE VIN WAS UNAVAILABLE.

NHTSA ODI 11172098

TL* THE CONTACT OWNS A 2014 FORD TAURUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BEGAN TO HESITATE AND SPUTTER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP CONTROL MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO LES HERR FORD (5025 KEMP RD, HAMBURG, NY) WHERE IT WAS CONFIRMED THAT THE FUEL PUMP CONTROL MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 75,000.

NHTSA ODI 11164726

FUEL PUMP CONTROL MODULE WENT BAD. UNFORTUNATELY WAS TOLD BY FORD THAT IT WAS NOT COVERED BY THE RECALL.

NHTSA ODI 11165650

TL* THE CONTACT OWNS A 2014 FORD TAURUS. WHILE DRIVING 20 MPH, THE FUEL MODULE FAILED, THE ENGINE BEGAN TO SHUDDER, AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO PULL THE VEHICLE INTO A PARKING LOT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHERE IT WAS DIAGNOSED THAT A NEW FUEL PUMP MODULE NEEDED TO BE INSTALLED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 96,000.

NHTSA ODI 11162443

THE FUEL PUMP MODULE HAD TO BE REPLACED I READ IN OTHER FORD TAURAUSES THAT THIS WAS A RECALL. I DO NOT SEE THAT AS SUCH ON HERE. MY CAR WOULD NOT START WHILE IT WAS STATIONARY. EVERY TIME I GOT GAS IT WOULD HESITATE BEFORE STARTING.

NHTSA ODI 11161978

TL* THE CONTACT OWNS A 2014 FORD TAURUS. THE CONTACT STATED THAT THE FUEL PUMP MODULE WAS MALFUNCTIONING AND THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO JACK DEMMER LINCOLN, INC. (21531 MICHIGAN AVE, DEARBORN, MI 48124, (313) 274-8800) AND THEY STATED THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE DEALER COMPLETED THE REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 82,114.

NHTSA ODI 11155561

TL* THE CONTACT OWNS A 2014 FORD TAURUS. WHILE DRIVING 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP ELECTRIC MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. JIM SHORKEY CHEVROLET (LOCATED AT 13339 LINCOLN HWY, NORTH HUNTINGDON, PA 15642, (724) 616-0083) AND THE MANUFACTURER WERE INFORMED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 88,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 11153038

2014 FORD TAURUS. CONSUMER WRITES IN REGARD TO SAFETY RECALL FOR FUEL PUMP DRIVER MODULE AND VIN WAS NOT INCLUDED IN RECALL. CONSUMER BELIEVES RECALL SHOULD BE EXTENDED TO THEIR VEHICLE AND REIMBURSED FOR REPAIRING DEFECTIVE PART. *AS *JS

NHTSA ODI 11144349

TL* THE CONTACT OWNS A 2014 FORD TAURUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF AND WOULD NOT RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE FUEL PUMP MODULE WAS REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 69,500.

NHTSA ODI 11149732