What 234 owners told NHTSA about the 2014 Ford Taurus

There is a recall on 2014 Ford Taurus’ but my VIN does not pop as one that is effective, yet I have all the symptoms. My fuel pump control module, and other various parts of my fuel pump keep failing. Completely lost power in my gas pedal today while on the highway. Couldn’t speed up or do anything. Once I came to a stop, the car wouldn’t start. It would just crank but no turnover. This fuel pump issue has happened 3 times now, but my car is not listed up the recall list. I feel that this is a safety issue and falls under all the same issues that others are having. Can provide receipts showing the previous repairs.

NHTSA ODI 11731735

The contact owns a 2014 Ford Taurus. The contact stated that on several occasions the vehicle failed to immediately start-up. The vehicle was later driven to the local dealer who diagnosed that the fuel pump control module was faulty and needed to be replaced. The fuel pump control module was replaced but after retrieving the vehicle, while driving approximately 75 MPH, the vehicle stalled. During the failure, the message "Check Fuel Inlet" was displayed. The vehicle was towed back to the residence. The cause of the failure was not yet determined. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 16V621000 (FUEL SYSTEM, GASOLINE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 140,000.

NHTSA ODI 11651695

The engine light came on and was scanned for engine code P0430 (Catalyst System Efficiency Below Threshold Bank 2). Upon further research, it appears that a catalytic converter has started failing. I was able to clean the catalytic converter, but they are very expensive to replace. Ford issued an extended warranty for this part, but did not issue a recall, despite this being an issue on multiple vehicles. This warranty is 10 years on the Police Interceptor Sedan (Taurus Platform), and 11 years on the Police Interceptor Utility (Explorer Platform). My car's mileage was at approximately 103,000 miles when the light came on. Both warranties extend to 120,000 miles, and my car was two months older than 10 years when this occurred. I contacted Ford through multiple avenues, even writing a letter to Ford Consumer Affairs, and they all declined to extend their warranties to the Ford Police Interceptor Sedan despite the fact that it is identical to the Ford Police Interceptor Utility when it comes to the engine, transmission, PTU, and all components related to those parts, including the catalytic converter. This is a known issue that should have been a recall in the first place, but Ford should at least have the same warranty issued to both cars as the part and failure of said part are identical. I would greatly appreciate it if you guys contacted Ford and told them to extend this warranty to 11 years to match the warranty for the Police Interceptor Utility. I have also attached my letter to Ford Consumer Affairs for reference. [XXX] [XXX] Thanks so much, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11636255

The contact owns a 2014 Ford Taurus. The contact stated while driving approximately 25 MPH, the vehicle stalled. The contact was able to pull off to the side of the roadway and restarted the vehicle. The contact stated there was no warning light illuminated. The contact stated that at other times while starting the vehicle, the engine was sputtering as if the vehicle was going to stall. The contact stated that there was no warning light illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that the fuel pump was failing and needed to be replaced. The contact was made aware of NHTSA Campaign Number: 16V621000 (Fuel System, Gasoline); however, the VIN was not included. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 99,000.

NHTSA ODI 11607909

The contact owns a 2014 Ford Taurus. The contact stated that the vehicle failed to start. The vehicle was towed to the residence. The vehicle was then towed to an independent mechanic, where the fuel pump was replaced; however, the failure persisted. The mechanic replaced the fuel pump control module and relay, and the vehicle started. The vehicle was repaired. The dealer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 16V621000 (Fuel System, Gasoline). The manufacturer was notified of the failure and a case was filed. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 122,325.

NHTSA ODI 11562392

The contact owns a 2014 Ford Taurus. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. No warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed the vehicle and determined that the fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 16V621000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The failure mileage was approximately 58,800. The VIN was unavailable.

NHTSA ODI 11558521

On 2 occasions in October 2023 my 2014 Ford Taurus would not start after cranking. Once the engine had been warm. The 2nd time approximately 2 weeks later, it was cold and had to be towed to Ford dealer. After the dealer said it was the fuel pump driver module needing replacement, it appears this was a known problem (see below from Ford website); however, mine was not recalled. Mine came from the Chicago factory as well. This should be replaced at no charge to me, including the tow fee. Total $602.90 should be reimbursed. "DEARBORN, Mich., Aug. 24, 2016 – Ford Motor Company is issuing two safety recalls and one safety compliance recall in North America. Details are as follows: Ford issues safety recall for certain 2013-15 Ford and Lincoln vehicles to replace fuel pump control modules Ford is issuing a safety recall for approximately 86,000 2013-15 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles with 3.5-liter gasoline turbocharged direct injection engines, as well as Ford Police Interceptor sedans to replace fuel pump control modules. In the affected vehicles, the fuel pump control module could fail, which may cause an engine to not start or stall. In some cases, the engine could stall without warning while driving and without the ability to restart, increasing the risk of a crash. Ford is not aware of any accidents or injuries associated with this issue. Affected vehicles include: 2013-15 Ford Taurus with 3.5-liter gasoline turbocharged direct injection engine built at Chicago Assembly Plant, Aug. 25, 2011 to May 31, 2015"

NHTSA ODI 11551445

The fuel pump control module [XXX] ) failed suddenly and the car failed to drive, I am not driving fast and able to pull over safely. I bought the part part from Ford dealer and replaced the old one, then the problem is fixed. However, as this part fails suddenly and the failing will result in immediate engine stop, it is a safety issue and I shall report it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11547501

Vehicle will crank but will not start. Mechanic looked at it and said the module is bad and needs replaced. When replaced, vehicle started fine. There is a recall for this but it is not for my engine type.

NHTSA ODI 11541143

This vehicle was sold to me with a not for sale in states requiring California emissions, no governor on the vehicle as well faulty lighting mechanisms. The fuel pump is fluctuating and the car is a danger to myself and those around me. I consulted with a independent licensed mechanic who confirmed these defaults. No warning lights no messages and the dealer did not point out these flaws. I discovered this issue after getting some routine maintenance done on the vehicle

NHTSA ODI 11528090

The contact owns a 2014 Ford Taurus. The contact stated that while driving approximately 25 MPH, the vehicle suddenly stalled, and the engine would not restart. The vehicle was towed to the local dealer who diagnosed that the fuel pump module had failed and needed to be replaced. The fuel pump module was replaced, and the failure was remedied. The manufacturer was also notified of the failure. The contact was informed that the vehicle was not included in NHTSA Campaign Number: 16V621000 (Fuel System, Gasoline). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 68,000.

NHTSA ODI 11493824

The car was inspected by Ford. The fuel pump driver module needed to be replaced. I made it home for my break. When I was leaving. The car would crank but wouldn’t turn on.

NHTSA ODI 11482557

Fuel fill inlet Holding pressure in tank. Not allowing to fill car with gas Pressure build up in the tank considered a fire safety hazard

NHTSA ODI 11440616

The exact situation which is listed on this Ford recall has affected my Taurus. However, this issue is not connected with my VIN even though my window sticker says it was assembled in Chicago. The car would start and then stop, it would not start back up, or it would do a combination. It wasn't the same every time. The dealer I had work on my car replaced the fuel pump driver module and informed me about the recall but I was never able to get in touch with Ford. I have recently been able to connect with Ford and they said it wasn't associated with my VIN and there was nothing they could do or submit to try for reimbursement since it's been over 90 days from when the work was performed.

NHTSA ODI 11439230

My vehicle engine stopped running in traffic and would not restart. I had the vehicle towed to my usual service shop. The reason the car stopped and would not restart was diagnosed as a failure of the fuel pump electric module (Ford part GA8Z 9D370 A). My service shop was advised by the Ford parts dealer that there was a recall (# 16V621000) in 2016 for that part. I contacted Ford and was advised that my vehicle VIN was not part of that recall. Do not know why. Certainly, a vehicle that stops running in traffic creates a safety hazard to that vehicle and other vehicle on the road.

NHTSA ODI 11436028

Over the weekend I noticed my steering was making a cluck noise from both the front and rear making the car very uncomfortable to ride and it kinda moves more left or a little right when on highway. I also noticed my check engine light came on. I took the car to get looked and the diagnosis read I have bad fuel pump line or evap dont know smell fuse of gas, gas gauge goes up an down. I was to notify NHTSA and to Report this incident and whether to see if theirs any Recall to my Vehicle. Please and thank you.

NHTSA ODI 11425237

THE FUEL PUMP CONTROL MODULE IS FAILING, WHICH IS CAUSING THE ENGINE TO NOT START AND OR KEEPS STALLING WHEN TURNING THE KEY. MY MECHANIC GAVE ME THE RECALL AND DIRECTED ME TO MY NEAREST FORD DEALERSHIP, BUT WHEN GIVEN THE VIN NUMBER THEY SAID THERE IS 0 RECALLS ON MY VEHICLE. THEREFOR THIS RECALL IS VIN SPECIFIC AND WILL NOT COVER MY REPAIRS. THE MECHANIC DID AGREE THIS IS A PROBLEM WITH THE MAKE AND MODEL BUT NOT SPECIFIC TO MY VEHICLE. UPSETTING AND CONFUSED WHY MY VEHICLE IS NOT INCLUDED IN THIS RECALL.

NHTSA ODI 11387880

MY FUEL PUMP WENT BAD. MY VEHICLE IS NO LONGER OPERATING AND I THINK THAT THE FUEL PUMP FOR MY SPECIFIC VEHICLE NEEDS TO BE INVESTIGATED FOR A RECALL. NHTSA CAMPAIGN ID: 16V621000 REPORT DATE: AUGUST 25, 2016 VEHICLES AFFECTED: 77,502 CONSEQUENCE: A LOSS OF POWER TO THE FUEL PUMP WILL CAUSE THE ENGINE TO STALL OR PREVENT THE VEHICLE FROM STARTING, INCREASING THE RISK OF A CRASH WHAT YOU SHOULD DO: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE FUEL PEM PART NUMBER AND REPLACE THE FUEL PEM, AS NECESSARY, FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 1, 2016. OWNERS MAY CONTACT FORD CUSTOMER SERVICE AT 1-866-436-7332. FORD'S NUMBER FOR THIS RECALL IS 16S31. SUMMARY: FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN MODEL YEAR 2013-2015 FORD TAURUS, FORD FLEX, LINCOLN MKS AND LINCOLN MKT VEHICLES EQUIPPED WITH 3.5L GTDI ECOBOOST ENGINES AND 2013-2015 FORD TAURUS POLICE INTERCEPTOR VEHICLES. A COMPONENT WITHIN THE FUEL PUMP ELECTRIC MODULE (PEM) MAY OVERHEAT CAUSING A LOSS OF ELECTRICAL POWER TO THE FUEL PUMP.

NHTSA ODI 11375740

VEHICLE STALLED WHILE DRIVING, UNABLE TO RESTART. DUE TO LOSS OF POWER, LOST THE ABILITY TO BRAKE AND STEER EASILY. I WAS ON A CITY STREET AND ENTERING AN INTERSECTION WHEN I LOST POWER. THERE IS AN EXISTING SAFETY RECALL NOTICE: 16S31 FOR 2013-2015 FORD TAURUS MADE IN CHICAGO WHICH MY VEHICLE WAS. MY DEALER IS ADVISING THAT MY VIN IS NOT PART OF THAT CAMPAIGN THOUGH ALL ITEMS FITS THE RECALL. MY CAR IS A TAURUS, IT IS A 2014, IT WAS MADE IN CHICAGO AND THE PART FAILED WHILE DRIVING WHICH COULD HAVE RESULTED IN A CRASH.

NHTSA ODI 11375269

CAR WOULD NOT START. AFTER TWO SEPARATE TOWS TO DEALERSHIP, FUEL PUMP DRIVER MODULE WAS FOUND TO BE FAULTY AND WAS REPLACED. THIS PART WAS RECALLED ON OTHER 2014 TAURUS' IN RELATION TO 16V62100. THE FAULTY PART FROM MY VEHICLE MATCHES THE NUMBERS IN THE RECALL LETTER FORD MOTOR CO. SENT TO DEALERSHIPS. FORD AND LOCAL DEALERSHIP ARE DEIGNING REIMBURSEMENT FOR THIS REPAIR

NHTSA ODI 11366402

TL* THE CONTACT OWNS A 2014 FORD TAURUS. THE CONTACT STATED THE VEHICLE FAILED TO START WITHOUT WARNING. THE CONTACT CALLED SHEEHY FORD OF MARLOW HEIGHTS (5000 AUTH RD, MARLOW HEIGHTS, MD 20746, (301) 298-0793) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THE FAILURE WAS LIKE THAT OF NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000.

NHTSA ODI 11351827

TL* THE CONTACT OWNS A 2014 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER MULTIPLE ATTEMPTS. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO KERRY FORD, INC (155 W KEMPER RD, CINCINNATI, OH 45246) WHERE THEY REPLACED THE BATTERY. LESS THEN TWO WEEKS LATER, THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING AT A LOW RATE OF SPEED, WITHOUT WARNING. THE VEHICLE WOULD NOT RESTART AFTER THE FAILURE AND THE CONTACT HAD THE VEHICLE TOWED BACK TO THE DEALER. THEY THEN DIAGNOSED THE VEHICLE WITH A DEFECTIVE FUEL PUMP. THE FUEL PUMP WAS REPLACED. UPON RESEARCH, THE CONTACT LINKED HIS FAILURE TO NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE). THE CONTACT NOTIFIED THE MANUFACTURER WHO INFORMED HIM THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE VEHICLE HAD BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

NHTSA ODI 11349004

CAR IS PARKED IN DRIVEWAY, AND WITHOUT WARNING, THE CAR WILL NO LONGER START. CAR ATTEMPTS TO START AND CRANKING LAST FOR APPROXIMATELY 5 SECONDS, BUT NOTHING HAPPENS. SEARCHES ONLINE AS TO THE CAUSE LEAD ME TO BELIEVE THIS IS THE FUEL PUMP CONTROL MODULE, A FAULTY PART AT THE CENTER OF SAFETY RECALL 16S31. HOWEVER MY MODEL IS NOT COVERED UNDER THE RECALL.

NHTSA ODI 11340890

TL* THE CONTACT OWNS A 2014 FORD TAURUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE KEY WAS TURNED TO THE START POSITION HOWEVER, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO BOB TOMES FORD (950 S CENTRAL EXPRESSWAY, MCKINNEY, TX 75072, (888) 485-3971) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DIVERS FUEL PUMP MODULE FAILED AND NEEDED TO BE REPLACED. THE REPAIR WAS STILL PENDING. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT SUBJECTED TO A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 194,000.

NHTSA ODI 11324246

OCCURS EVERY 2000 TO 3000 MILES WHEN SLOWING DOWN TO STOP. AS I GET NEAR THE IDLE SPEED (2-3 MPH) WITH MY FOOT ON THE BRAKE PEDDLE THE ENGINE STARTS TO REV UP AND PULL THE CAR FORWARD. I HAVE TO THROW THE TRANSMISSION INTO NEUTRAL AND THE ENGINE RPM'S SPIKE UP TO 5000 TO 6000 AND THEN IMMEDIATELY SETTLES OUT TO AN IDLE SPEED. I HAD A TUNEUP DONE AT 100K MILES AND PART OF THE SERVICE WAS TO "RESET" THE COMPUTER SYSTEM. THE SHOP RAN A FULL DIAGNOSTIC. THIS DID NOT RESOLVE THE PROBLEM. I'M AT ABOUT 118K MILES NOW. THIS PROBLEM STARTED TO OCCUR AFTER ABOUT 75K MILES DURING CALENDAR YEAR 2018.

NHTSA ODI 11322261