What 356 owners told NHTSA about the 2014 Ford Mustang Mach-e

My son was driving to school. He was not speeding or any type of reckless driving. He hit an ice patch. His car spun and flew thru the air. The airbag compartment opened but it was defective. All metal shards came flying out of it causing multiple lacerations. He also lost consciousness from the impact and I was told by hospital ER doctor the airbag was defective and he was suffering from a very serious concussion.

NHTSA ODI 11729852

The contact owns a 2014 Ford Mustang. The contact stated that while the vehicle was parked and occupied or while driving, the vehicle accelerated independently. A dealer was contacted. The vehicle was towed to the residence and then was towed the following day to a dealer to be diagnosed; however, the contact was unaware of the diagnostic result. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 175,000.

NHTSA ODI 11686376

I was driving down the road and just lost power steering , a message came on and said loss of power steering assist , I pulled o er cut the car off waited a few min then started it back up and it was working again , then about 10 miles down the road it did it again

NHTSA ODI 11661760

The contact owns a 2014 Ford Mustang. The contact stated while the vehicle was parked and unoccupied, water leaked into the doors. The contact stated that a dealer was contacted. The contact stated that while it was snowing the water in the door would freeze. The vehicle was taken to the dealer to be diagnosed; however, the contact refused to leave the vehicle at the dealer, and the contact declined to pay for a diagnostic test. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 129,983.

NHTSA ODI 11659027

The contact owns a 2014 Ford Mustang. The contact stated while driving at 65 MPH, the transmission unexpectedly downshifted to first gear. The check engine warning light illuminated, and the instrument cluster was red. The vehicle was taken to an independent mechanic where it was diagnosed with a failed transmission ring sensor. The contact was informed that the transmission ring sensor needed to be replaced. The vehicle was not repaired. In addition, the contact stated that the failure was intermittent, and occasionally the vehicle lost motive power. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 172,000.

NHTSA ODI 11648136

Power steering assist stopped working, shutting my traction and advanced traction control off

NHTSA ODI 11647685

The contact owns a 2014 Ford Mustang. The contact stated that while driving approximately 80 MPH, the transmission unexpectedly downshifted from fifth gear to first gear, causing the vehicle to abruptly decelerate. After turning off and restarting the vehicle, the vehicle operated but in LIMP Mode. The vehicle was taken to the local service center who diagnosed that the wheel speed sensor and lead frame needed to be replaced. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 140,000.

NHTSA ODI 11642585

The contact owns a 2014 Ford Mustang. The contact received notifications of NHTSA Campaign Numbers: 15V319000 (Air Bags) and 19V001000 (Air Bags); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11622598

The contact owned a 2014 Ford Mustang. The contact stated while driving at 45 MPH, the contact fell asleep and lost control of the vehicle, causing the vehicle to crash into the rear end of another vehicle. The air bags failed to deploy, causing the contact to hit his head against the steering wheel. The contact became dizzy and lightheaded. The contact was able to exit the vehicle; however, the front driver's side door could only slightly open due to the significant damage to the vehicle's front end. The contact received medical assistance the following day. The contact underwent a CT scan and was informed that he had sustained a concussion. The vehicle was towed and totaled. A police report was filed. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 100,502.

NHTSA ODI 11619097

The contact owns a 2014 Ford Mustang. The contact received notification of NHTSA Campaign Number: 15V319000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11581805

the following problem happened to me a few years ago (twice within a couple of months) and again, 2 days ago. Each time I was standing at a traffic light when all of a sudden it accelerated at full throttle. I practically stood on the brake pedal, but the car was inching forward, as I put the transmission into park. This was not a subtle situation, it was dangerous. The engine went from idle to screaming within 2 seconds. I ruled out the floor mat as it was in the proper position and snapped into the floor. It did not cause any warning lights to come on. in May, I had the oil changed, at which time they suggested that they clean the throttle body, which they did.They never heard of the above problem.

NHTSA ODI 11560734

Was driving my vehicle on the freeway traveling about 70 miles per hour when the vehicle suddenly shifted into first gear. I was able to maintain control and the vehicle shifted back to sixth gear. Issue occurred again within 5 minutes of the first incident and then the vehicle went into "Limp Mode". I was able to drive the vehicle home under this condition. Vehicle check engine light turned on and the code P0720, which is the Output Speed Sensor Circuit. This is the same issue that occurred on 2011-2013 F-150 and Mustang vehicles that currently have a recall for this (Safety Recall 19S07). The same transmissions (6R80) are used in both vehicles, as well as the Powertrain Control Modules, but my vehicle's VIN did not fall under this recall. This is a very dangerous issue that could lead to a deadly accident.

NHTSA ODI 11542913

The contact owns a 2014 Ford Mustang. The contact stated that while driving approximately 35-70 MPH, the vehicle inadvertently downshifted to first gear. The contact stated that the rear wheels locked up and the vehicle jolted forward. The air bag, fuel, and check engine warning lights were illuminated. The vehicle was towed to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was approximately 80,000.

NHTSA ODI 11532014

On 5-26-22 i took my mustang to Roush Ford in Hillard Oh. They tested and found out that I needed a lead frame connector. Part # Al327627V $ 226.10. I paid in advance for this part as Roush said they would not order unless I paid in advance. Roush stated they would call when part comes in. I made several attempts to get status of part and all they would say is they were still awaiting. On or about 6-20-23 I called again, At this time they stated the dealership had been sold to Valley ford and still no word on part arrival. I have owned several Fords in my life but after awaiting over 1 yr on a part and car I could not safely have my wife drive I decided to trade it in for another vehicle. I then called Valley to ask for them to credit my card in the amount of the part. They told me that the money went with Roush and they could not return my money?? They suggested I call Roush auto group( Honda ). I made the call to service manager and he said that Roush Ford was no longer in business and they could not refund my monies. In my mind Ford was paid the $226.10 and someone should be able to pay me back. I am asking that The Ford Motor co honor the deal by paying me back. Thanks

NHTSA ODI 11530059

My clutch pedal went out before a moth of ower ship, my transmission 3rd gear went out before a month of owner ship, my bumper second time flying off on me 2nd month of owner ship.

NHTSA ODI 11520852

While driving the clutch pedal will stick to the floor after shifting gears. You can pull the pedal up manually and it will functioning properly for a while but will repeat sticking to the floor. May happen once a day, once a week or more often. Ambient temperature has no affect to the problem. Car currently has 15,000 miles on it

NHTSA ODI 11493900

I currently own a 2014 Mustang GT with a manual transmission and notice my emergency brake release button was cracking. The button is made of cheap plastic and the dealer does not have a replacement release button. They only sell the whole emergency brake, which I feel that Ford should she be responsible of replacing the emergency brake button, since this is a safety issue that you cannot engage the emergency brake or disengage the emergency brake button when parking your vehicle on a hilly driveway or any hill at all. Which I leave in Northern California that is very hill and feel that if my car ever comes disengaged out of 1st gear it would cause serious damages to others, such as crashing into a building or other cars or even a fatality.

NHTSA ODI 11492808

I randomly checked to see if any recalls were out regarding this vehicle. Upon checking I entered my vin # but was advised it was not part of the airbag recall. However my airbag light constantly comes on.

NHTSA ODI 11479349

2014 FORD MUSTANG Experiencing exact same issues as when car is parked and shifting into the gear intended by the driver. That could cause the vehicle to roll away or move in an "unexpected direction". This is the same issue as the recall issued for other Ford vehicles: (but 2014 Ford Mustang is not listed) 2013-2019 Escape 2013-2018 C-Max 2013-2016 Fusion 2013-2021 Transit Connect 2015-2018 Edge "A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction," the National Highway Traffic Safety Administration (NHTSA) said in a statement. "Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury." My daughter had several near missed with this safety issue - and when I asked for diagnostics the dealer wanted to charge $ 139.99 plus taxes. The recall needs to be issue to include : 2014 FORD MUSTANG

NHTSA ODI 11470312

I was going up a steep driveway. I made it to the top, then needed to get back down. I put my car in reverse and proceeded to back down the driveway. Suddenly and without warning, my brakes and steering went out. The whole car shut off and the battery light turned on. Not being able to brake or steer, my car rolled down the driveway into a fence before coming to a stop. This caused extensive damage to my vehicle.

NHTSA ODI 11469475

THE 6 SPEED MANUAL TRANSMISSION GRINDS AND/OR LOCKS OUT OF GEAR WHEN SHIFTING FROM 1ST TO 2ND GEAR. THE CAR BUCKS AND SURGES, WORSE WHEN GOING DOWNHILL. IT MAKES A KNOCKING NOISE WHEN THERE IS A TORQUE CHANGE.

NHTSA ODI 11467286

The contact owns a 2014 Ford Mustang. The contact stated that while reversing, the rearview camera turned blank. The contact also stated that while driving at 15-20 MPH, the beeping sound that the vehicle made while reversing activated independently. There were no warning lights illuminated. The contact became aware of NHTSA Campaign Number: 22V082000 (Back Over Prevention) and contacted the dealer. The dealer informed the contact that his vehicle could not be repaired under the recall as his VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance with including his VIN in the recall for NHTSA Campaign Number: 22V082000 (Back Over Prevention). The failure mileage was approximately 67,000.

NHTSA ODI 11453877

The contact owns a 2014 Ford Mustang. The contact stated while driving 70 mph, he heard an abnormal noise and saw smoke exiting from the rear of the vehicle. The contact stated multiple warning lights were illuminated. The contact was able to park on the side of the vehicle and stated the smoke extinguished on its own. The vehicle was not drivable. The contact towed the vehicle to a local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was repaired but experienced the failure again on 12/2/2021. The contact towed the vehicle to his residence. The contact called the local dealer and was made aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was 34,083.

NHTSA ODI 11443997

The contact owns a 2014 Ford Mustang. The contact stated that the hood was rusting. The vehicle was taken to local dealer where it was diagnosed with nothing to be replaced. The dealer was unable to assist until the hood was rusted all the way through. The vehicle was not repaired. The manufacturer had been informed of the failure and referred the contact to the NHTSA for assistance. The failure mileage was approximately 15,300.

NHTSA ODI 11420428

Door latch failure caused by high heat environment, vehicle initially purchased in the state of Arizona. When the door is attempted to be closed it will either bounce open catching on a latch jammed in the closed position, or when closed it will effortlessly push open without the need to engage the door handle. Ford Corporate told me this would be a free recall service, but when I showed up for my appointment the DGDG dealer attempted to charge me $200 for a diagnostic. I don't need a diagnostic I know what's wrong, I don't appreciate being lied to or taken for a fool.

NHTSA ODI 11419044