What 356 owners told NHTSA about the 2014 Ford Mustang Mach-e Bev Bev

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE CONTACT CRASHED INTO A DEER ON THE SIDE OF THE ROAD. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN INJURIES. A POLICE REPORT WAS FILED. IN ADDITION, THE CONTACT STATED THAT THERE WAS SEVERE DAMAGE TO THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TOWED TO GATORLAND COLLISION CENTER. THEN TAKEN TO BUCHHOLZ PAINT AND AUTOBODY FOR THE REPAIR WHERE THE RADIATOR SUPPORTS AND THE FENDER APRON WERE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 ( AIR BAGS) AND HAD TAKEN THE VEHICLE TO PARKS FORD DEALER, LOCATED ON 3333 N MAIN ST, GAINESVILLE FL 32609, WHERE THEY HAD INFORMED THE CONTACT THAT THE VEHICLE WAS REPAIRED. THE CONTACT HOWEVER RECEIVED SEVERAL EMAILS AND MAIL NOTIFICATIONS FROM FORD MANUFACTURER TO TAKE THE VEHICLE IN FOR THE RECALL SERVICED. THE CONTACT STATED THAT MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE REPAIR WAS DONE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000. VIN TOOLS CONFIRMS PART NOT AVAILABLE.

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I WAS TOLD MY CAR HAD A RECALL ON THE AIRBAGS WHEN I WAS THINKING OF PURCHASING. I WAS TOLD THEY WOULD BE REPLACED FREE OF CHARGE AS SOON AS THE PARTS CAME IN. THAT WAS 2 YEARS AGO. EVERY TIME I GO TO HAVE MAINTENANCE DONE I ASK ABOUT THIS RECALL AND WHEN CAN I EXPECT IT TO BE DONE....HOPEFULLY BEFORE IT KILLS ME!!! I LIVE IN ALPHARETTA, GA AND THE TRAFFIC IS AS BAD AS EVERYONE SAYS. ACCIDENTS HAPPEN ALL THE TIME. I WOULD HATE THAT MY DEATH OCCURRED BECAUSE FORD DIDN'T REPLACE FAULTY PARTS.

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TAKATA RECALL ON AIRBAGS. EACH TIME I HAVE CONTACTED A DEALERSHIP, I'VE BEEN TOLD THE AIRBAGS ARE ON BACKORDER AND MY CAR AIRBAGS CANNOT BE REPAIRED. THE RECALL DATE WAS MAY 27, 2015 - TWO YEARS AGO! MY CAR IS NOT SAFE TO DRIVE!

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AT STARTUP, WHILE LEAVING THE NEIGHBORHOOD A DRY CLEAR DAY (NO RAPID ACCELERATION) , EXPERIENCES A LOSS OF POWER. TRACTION CONTROL LIGHT COMES ON. WHEN BRAKES APPLIED, GRINDING SOUND OCCURS THEN NORMAL DRIVING RESUMES AND LIGHT TURNS OFF. FIRST OCCURRED 2 YEARS AGO. SINCE BRAKES ROTORS CHANGED, STILL OCCURS, MUCH MORE OFTEN NOW, ON DATE INDICATED, HAPPENED 3 TIMES WITHIN 1/4 MILE, LESS THAN 1 MILE TOTAL DRIVE.

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HAVING REAR END WHINNING NOISE, FORD WORKED ON REAR END COMPONENTS 6 TIMES NOW. THE LAST REPAIR THEY DID THE REPLACED HOUSING AND CARRIER- PRETTY MUCH BRAND NEW REAR END. I'M STILL HAVING REAR END NOISE AND THEY REFUSE ME OF ANY FURTHER REPAIRS. VEHICLE IS IN MOTION WHEN I HEAR THIS NOISE ONLY WHEN ACCELERATING, AS SOON AS I TAKE MY FOOT OFF THE GAS IT STOPS. I HAVE A LONG HISTORY OF THIS PROBLEM WITH THEM IN FORDS RECORDS.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT CALLED A LOCAL DEALER (JOE COOPER FORD 3400 S SHERIDAN RD, TULSA OK) WHO STATED THAT THE RECALL REMEDY PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

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I WAS DRIVING USING THE TECTONIC SHIFTING ON MY AUTOMATIC V8 MUSTANG AND I WAS COMING TO A STOP AND LOWERING THE GEARS MY CAR STARTED ACCELERATING ON ITS OWN AND IT WAS VERY DIFFICULT TO STOP. MY FOOT WAS NOT ON THE GAS AND IT WAS GOING, INCREASED SPEED UNEXPECTEDLY.

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THIS IS A SAFETY RECALL ISSUE LOOSING POWER STEERING IN MY MUSTANG WHILE DRIVING. AFTER FURTHER RESEARCH ON THIS PROBLEM FORD DOES HAVE LOTS OF RECALLS ON THIS PROBLEM. BUT DIDN'T FIND MY YEAR 2014 FOR A RECALL. THE PROBLEM IS I DID LOOSE MY POWER STEERING WHILE DRIVING AND THIS IS UNSAFE SINCE I DO DRIVE MY CAR FAST. MY DEFAULT LIGHT OR WARNING LIGHT DID COME ON AS I PULLED OVER AND FOUND IT HARD TO STEER MY VEHICLE. THIS IS THE FIRST TIME MY CAR HAS DONE THIS AND WILL MONITOR THE PROBLEM. I TRIED TO RESTART THE CAR MY TURNING THE KEY OFF AND ON A FEW TIMES BUT DID NOT FIX THE PROBLEM. SO I RESET THE SYSTEM BY DISCONNECTING THE BATTERY CABLES AND THAT DID FIX THE PROBLEM AND GOT BACK MY POWER STEERING ON MY MUSTANG. THERE IS NO POWER STEERING PUMP ON THIS CAR AS THE RACK PINION IS CONTROLLING THE POWER STEERING.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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TL* THE CONTACT OWNS A 2014 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 5 MPH AND ATTEMPTING TO TURN LEFT, THE VEHICLE'S STEERING ABILITY SEIZED AND THE VEHICLE DROVE STRAIGHT FORWARD INTO AN EMBANKMENT. THE CONTACT IMMEDIATELY SHIFTED INTO REVERSE AND NOTICED THAT THE POWER STEERING ASSIST FAULT MESSAGE APPEARED. THE CONTACT DROVE THE VEHICLE TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

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THE REAR VIEW MIRROR IN MY MUSTANG VIBRATES ON ANY ROAD WITH IMPERFECTIONS SO THAT YOU CANNOT DISTINGUISH WHAT TYPE A VEHICLE IS BEHIND YOU. I HAVE HAD IT REPLACED UNDER WARRANTY, BUT THE NEW ONE DOES THE SAME. THIS ISSUE IS ON A MAJORITY OF MUSTANGS, ACCORDING TO FORUMS, AND I BELIEVE IT IS A SAFETY ISSUE IF YOU CANNOT DISTINGUISH IF THERE IS A SAFETY VEHICLE BEHIND YOU.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/27/17 *BF *AS

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TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT SPOKE TO A DEALER WHO STATED THAT THE PARTS WERE AVAILABLE AND SCHEDULED AN APPOINTMENT FOR THE CONTACT, BUT LATER STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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I'VE HAD SEVERAL RECALL MAILINGS TO TELL ME THAT AN AIRBAG IS AVAILABLE TO REPLACE, ITS DANGEROUS TO DRIVE THE CAR, AND WHEN I CALL THE DEALER, HE SAYS THEY HAVE NO PARTS AND THEY DON'T KNOW WHY I KEEP GETTING THE NOTICE TO TAKE IT IN THAT PARTS ARE AVAILABLE.

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TAKATA RECALL - WHEN I LOOKED UP THE RECALL FOR MY VEHICLE I READ THE FOLLOWING STATEMENT -"IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER, PLEASE CONTACT THE NHTSA VEHICLE SAFETY HOTLINE AT: 1-888-327-4236 OR TTY: 1-800-424-9153 OR FILE AN ONLINE COMPLAINT WITH NHTSA." I AM NOTIFYING YOU NOW TO COMPLAIN THAT THE REPAIR HAS NOT BEEN DONE IN A TIMELY MANNER, NOW 2 YEARS INTO THE RECALL. WHEN WILL IT BE RESOLVED AND WHAT IS THE NHTSA DOING ABOUT IT?

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TAKATA RECALL - ACCORDING TO THE NHTSA.GOV WEBSITE, "IN THE SUBJECT VEHICLES, CONTINUED EXPOSURE TO HIGH LEVELS OF ABSOLUTE HUMIDITY MAY CAUSE THE DRIVER AIRBAG INFLATOR HOUSING TO RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONT AIRBAGS ARE DESIGNED TO DEPLOY." ... SINCE THIS RECALL WAS ISSUED ON 05/27/2015 AND THE REMEDY IS NOT YET AVAILABLE, THIS PROBLEM HAS NOT BEEN ADDRESSED IN A TIMELY MANNER (2 YEARS NEXT MONTH)! MY WIFE AND I ARE EXTREMELY CONCERNED ABOUT THE SAFETY OF OUR SON DRIVING THIS VEHICLE (AGE 18). THIS IS ESPECIALLY TRUE BECAUSE WE LIVE IN THE HOUSTON AREA AND THERE IS A HIGH LEVEL OF HUMIDITY HERE IN THIS ENVIRONMENT. I WANT FORD TO ADDRESS THIS ISSUE ASAP!

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TAKATA RECALL: I JUST PURCHASED THIS MUSTANG FROM A MOSES DEALERSHIP IN TOWN, THEY DID NOT MAKE ME AWARE OF THE RECALL. WHEN I CALLED ANOTHER DEALERSHIP'S SERVICE DEPT FOR ASSISTANCE, THEY STATED THAT FORD WILL NOT LET THEM ORDER THE REPLACEMENT PART, THAT FORD ONLY SENDS A LIMITED NUMBER OF THE PART TO DEALERS AND WILL NOT TELL THEM HOW MANY THEY WILL RECEIVE OR WHEN THEY WILL RECEIVE THEM. THEY ADDED ME TO THEIR WAITING LIST. THIS RECALL COULD CAUSE SERIOUS INJURY OR DEATH AND I'M JUST SUPPOSE TO DRIVE MY CAR LIKE THERE'S NOTHING TO WORRY ABOUT? PLEASE ADVISE ON HOW I SHOULD PROCEED. THE RECALL WAS ISSUED IN 2015, ONE WOULD THINK A DEALERSHIP WOULD BE MADE TO REPLACE THAT PART BEFORE SELLING THE VEHICLE TO SOMEONE.

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TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V1319000 (AIR BAGS) HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TAKATA RECALL

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TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TAKATA RECALL I WAS ORIGINALLY NOTIFIED OF THE RECALL BY LETTER FROM FORD CUSTOMER SERVICE DIVISION IN JULY OF 2015. IN MAY OF 2016 I RECEIVED ANOTHER LETTER FROM THEM INFORMING ME THAT THE REQUIRED AIRBAG MODULES WOULD BE AVAILABLE IN THE 4TH QUARTER OF 2016. SINCE THEN I HAVE INQUIRED AT THE DEALERSHIP, 5 STAR FORD IN NORTH RICHLAND HILLS, TX, ON MULTIPLE OCCASIONS AND WAS TOLD EACH TIME THAT THEY HAD NOT RECEIVED THE REQUIRED PARTS AND KNEW NOTHING FURTHER REGARDING THE MATTER. SINCE I RESIDE IN A HOT AND HUMID AREA WHICH IS SAID TO BE THE WORST ENVIRONMENT FOR POTENTIAL AIRBAG MODULE FAILURES, IT WOULD SEEM LOGICAL THAT MY AREA SHOULD BE ACCORDED A HIGH PRIORITY FOR THESE REPLACEMENT PARTS. FURTHER, OUR AREA'S TRAFFIC RANKS IT AMONG THE TOP 20 IN THE NATION FOR CONGESTION, MAKING COLLISIONS MORE LIKELY THAN IN LESS CONGESTED AREAS. ANY REASONABLE PERSON WOULD CONCLUDE THAT THOSE FACTORS SHOULD PLACE OUR AREA NEAR THE TOP IN PRIORITY FOR RECEIVING THE NEEDED PARTS. SINCE MY VEHICLE HAS NOT YET BEEN REPAIRED, APPARENTLY THOSE PARTS WENT ELSEWHERE.I AM UPSET THAT FORD HAS NOT MET THE TIMETABLE THAT THEY GAVE ME IN THEIR LETTER OF MAY 2016. BEYOND THAT, THE ABSOLUTE LACK OF ANY MEANINGFUL FURTHER COMMUNICATION FORM FORD OR THE DEALERSHIP IS A SERIOUS CONCERN. IF THE PARTS ARE AVAILABLE, WHY HAS MY VEHICLE NOT BEEN REPAIRED? WHY IS IT THAT NEITHER FORD NOR THE DEALERSHIP WILL PROVIDE ANY ADDITIONAL INFORMATION REGARDING THIS SERIOUS SAFETY RISK? AS A DRIVER WHOSE VEHICLE CONSTITUTES A RISK TO MY SAFETY EVERY TIME I DRIVE IT, I AM WORRIED. FORD SHOULD HAVE HONORED THEIR WRITTEN COMMITMENT TO REPAIR MY VEHICLE IN THE 4TH QUARTER OF 2016, OR FAILING THAT, AT LEAST HAVE LET ME KNOW WHEN I CAN EXPECT TO HAVE MY VEHICE MADE SAFE TO DRIVE.

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I WAS GOING TO WORK AROUND 15:45 WHEN I HAD TO ACCELARATE ON A MOUNTAIN WHILE I WAS ON THE FIFTH GEAR. I GAVE ENOUGH GAZ BUT THE ENGINE DID NOT WANT TO RESPOND. AFTER ARRIVING AT THE TOP OF THE MOUNTAIN, NOT BEING ABLE TO ACCELERATE ON THE 5TH GEAR, I DOWNSHIFTED TO THE 4TH GEAR. SAME RESULT THE ENGINE DID NOT RESPOND. THE ENGINE THEN STALLED, BATTERY LIGHT CAME UP, OIL AND ENGINE LIGHT CAME UP AFTER. THE ROAD WAS TURNING RADICALLY SO I TOLD MYSELF I WILL TRY TO STOP AFTER THE CURVE SO I WONT BE DANGEROUS TO OTHER CARS IN THE CURVE. PROBLEM IS, STEERING BOX FAILED TO FONCTION AND I ALMOST CRASHED IN A LIGHT POST. EVEN WITH MY TWO HANDS FORCING ON THE STEERING WHEEL IT WAS VERY DIFFICULT TO TURN. I CALLED FORD ROAD ASSISTANCE FOR A TOWING. IT TOOK AROUND 40 MINUTES FOR IT TO ARRIVE. FOR A 12TH FEBRUARY IN QUBEC, IT IS LONG AND COLD TO WAIT IN A CAR 40 MINUTES WITH NO HEATING. TWO DAYS LATER FORD CALLED ME TO TELL ME OIL SMELLED GAZ AND SPARKED PLUGS WERE FINISHED, FOR THEN TELLING ME THE ENGINE IS DONE DUE TO A PISTON. BECAUSE OF A MODIFICATION ON THE ENGINE (A SUPERCHARGE) I AM AWARE THE WARRANTY WILL PROBABLY NOT COVER THE ENGINE, BUT THIS SEEMS TO NOT EXPLAIN WHY THE STEERING BOX FAILED IN WHICH I ALMOST DID AN ACCIDENT.

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I HAVE BEEN UNABLE TO DRIVE MY VEHICLE SINCE I DISCOVERED THE RECALL IN AUGUST OF 2015 AT FORDS RECOMMENDATION. I HAVE SUFFERED EXTREME FINANCIAL LOSS. I ASKED FORD TO ASSIST WITH A TRADE IN ONLY FOR THEM TO CHARGE NEGATIVE EQUITY AND TRY AND CAPITALIZE ON THE SITUATION. THEY HAVE MADE PROMISES WHICH HAVE COME AND GONE, THE LATEST PROMISED REPAIR BY 4TH QUARTER OF 2016. PLEASE HELP ME RECOVER COMPENSATION FOR MY LOSS OR MAKE THEM REPLACE MY AIRBAGS. I DON'T KNOW WHERE ELSE TO GO FOR HELP.

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TAKATA REALL I PURCHASED THIS CAR AS A USED VEHICLE IN DEC. 2014. SHORTLY AFTER THIS I FOUND THAT THE VEHICLE HAD BEEN RECALLED. I RECEIVED THE NOTICE IN MAY 2015. THE CAR HAS NOT BEEN REPAIRED YET BECAUSE THE PART IS NOT AVAILABLE. ABOUT A WEEK AGO I RECEIVED A NOTICE FROM FORD TO SCHEDULE THE REPAIR. I MADE AN APPOINTMENT FOR TODAY AND TOOK THE VEHICLE IN. I WAS TOLD THAT THE PART IS NOT AVAILABLE. I CALLED FORD AND WAS TOLD THAT THE NOTICE WAS SENT BY MISTAKE, AND THAT MY CAR WILL HAVE TO WAIT FOR THE REPAIR. THIS IS VERY FRUSTRATING AND I THINK FORD NEEDS TO COMPENSATE THE OWNERS FOR THE DIMINISHED VALUE OF THE CAR DURING THE TIME THAT IT HAS THIS DANGEROUS AIRBAG STILL IN THE CAR FOR ALMOST TWO YEARS. VOLKSWAGEN HAD TO BUY BACK CARS THAT JUST POLLUTED THE AIR A LITTLE. FORD CAN GET AWAY WITH CARS THAT CAN KILL THE OWNERS AND HAVE DONE JUST THAT. I AM INCLUDING A SCAN OF THE NOTICE THAT FORD SENT ME. CANNOT SELL THE CAR AT LEAST NOT FOR VERY MUCH AND REALLY SHOULD NOT DRIVE IT. AT LEAST HONDA MOTOR CORPORATION OFFERS LOANER CARS FOR THEIR TAKATA AIRBAG PROBLEM CARS. FORD HAS ABSOLUTELY REFUSED TO OFFER LOANERS FOR THEIR DANGEROUS VEHICLES. I AM JUST LUCKY SO FAR THAT I HAVE NOT BEEN IN ACCIDENT THAT WILL DEPLOY THE DANGEROUS SUPPLEMENTAL RESTRAINT SYSTEM USING THE TAKATA AIRBAG WITH DEFECTIVE INFLATOR. I ALSO WORRY THAT THE OTHER AIRBAGS IN THIS CAR WILL HAVE THE SAME PROBLEM.

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