What 356 owners told NHTSA about the 2014 Ford Mustang Mach-e Bev Bev

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED. IN MARCH OF 2019, THE VEHICLE WAS INCLUDED IN AN UNKNOWN RECALL REGARDING THE PASSENGER AIR BAG. HUTCH FORD (213 S MAYO TRAIL, PAINTSVILLE, KY 41240, (606) 789-5303) STATED THAT THE CONTACT WOULD HAVE TO PAY FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 115,000.

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TAKARA RECALL MY DAUGHTER WAS DRIVING ON A CITY STREET AND ALL OF A SUDDEN FRONT AND SIDE DRIVER SIDE AIRBAGS DEPLOYED SPONTANEOUSLY AND EXPLODED CAUSING HER BURNS AND LACERATIONS. ALSO CAUSED BRUISING AND PAIN ON HER SHOULDER,PAIN IN NECK LOWERBACK AND RIBCAGE AREA. THIS CAUSED HER TO REAR END ANOTHER VEHICLE. THE BATTERY COMPLETELY DIED AFTER AND NEEDED TO BE JUMP STARTED BY TOW COMPANY. THEY ALSO COULDN'T GET THE TRUNK TO OPEN. I HAVE A CLAIM WITH FORD AND THEY DID ASK ME AT MY COST TO DELIVER CAR TO DEALERSHIP SO THEY COULD RETRIEVE THE RCM BUT MY INSURANCE WILL NOT ALLOW THE VEHICLE TO BE REMOVED. I DID CONTACT MY PRODUCT CLAIM REP AND NOW I AM BEING COMPLETELY IGNORED. THIS IS A VERY DANGEROUS DEFECT THAT NEEDS TO BE INVESTIGATED. THANK YOU.

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TL* THE CONTACT OWNED A 2014 FORD MUSTANG. THE CONTACT STATED HIS DAUGHTER WAS DRIVING AT 45 MPH, WHEN ANOTHER VEHICLE CRASHED INTO THE ENTIRE DRIVER SIDE OF THE VEHICLE. AS A RESULT, THE VEHICLE MOVED FORWARD, CAUSING A SECOND VEHICLE TO CRASH THE FRONT OF THE VEHICLE. THE DRIVERS SIDE AIR BAG DELAYED IN DEPLOYING. THE DRIVER HAD ALREADY EXITED THE VEHICLE WHEN THE AIR BAG DEPLOYED. THE DRIVERS HEAD HIT THE STEERING WHEEL AND NEEDED MEDICAL ATTENTION. IN ADDITION, THE DRIVER OF THE SECOND VEHICLE REQUESTED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO AN IMPOUND LOT. THE CONTACT CALLED A LOCAL DEALER (FAIRWAY FORD LOCATED AT 2323 LAURENS RD, GREENVILLE, SC 29607, (864) 242-5060) AND WAS MADE AWARE OF FAILURE. THE CONTACT MENTIONED THAT NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) WAS COMPLETED 2 YEARS AGO AT THE SAME LOCAL DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. THE VEHICLE WAS DESTROYED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 26,000. *BF*JB

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WHEN I WASH THE CAR WATER GO IN TO THE FIRE WALL BEHIND THE DOORS DOESN'T DRAIN OR WHEN IT RAINS ITS THE SAME PROBLEM, WATER INSIDE THE FIRE WALL BEHIND THE DOORS I TOOK THE CAR TO MY DEALER WHERE I BOUGHT IT AND THE SAY THERE ITS NOTHING THEY CAN DO

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MY 2014 MUSTANG BEGAN STALLING OUT FROM A STOPPED POSITION IT HAPPENED 4 TIMES IN 2 DAYS ON MAJOR HIGHWAYS. 6/13/2019. IT WAS DRIVEN TO KINDLE FORD IN CAPE MAY COURT HOUSE, NJ. THEY CLAIMED THEY COULD NOT FIND A "CODE" TO FIX ANYTHING. CHARGED $136.00 FOR NOTHING. I PICKED MY VEHICLE UP ON 6/14. STILL STALLED FROM A STOPPED POSITION. ON 6/18 THE VEHICLE COMPLETELY SHUT OFF 7 TIMES WITHIN A 4 BLOCK RADIUS. I WAS STUCK ON HIGHWAY AND WAS HELPED TO PUSH INTO AN EMPTY LOT. TOWED BACK TO KINDLE FOR NOW THE ENGINE WAS ON AND THEY SAY IT IS THE THROTTLE BODY ASSEMBLY. ANOTHER $387.00 COST.

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TRANSMISSION WENT OUT WHILE DRIVING ON HIGHWAY. HAD TO BE REPLACED AT A COST OF $2600.00. ALSO SPENT SEVERAL HUNDRED DOLLARS ON DIAGNOSIS AND CAR RENTAL.

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RUST ON HOOD, ALREADY DOCUMENTED AT FRIENDSHIP FORD IN LENOIR, NC. THIS CAR IS TAKEN CARE OF VERY WELL WITH REGULAR WASHING AND WAXING, WE WERE ALMOST SICK TO OUR STOMACH TO FIND RUST WITH SO FEW MILES AND ON AN ALUMINUM HOOD AT THAT. WE WERE REALLY SHOCKED WHEN WE WERE TOLD IT WAS NOT COVERED BECAUSE IT WAS NOT PERFORATED. I HAVE SPOKEN TO SEVERAL PEOPLE IN THE FIELD AND THEY SAY THEY HAVE NEVER SEEN ALUMINUM PERFORATE DUE TO RUST. I HOPE FORD MOTOR CO. WILL DO THE RIGHT THING AND FIX THESE PROBLEMS THAT THEY ALREADY KNOW EXIST. MY SELF AND MANY OTHER LOYAL CUSTOMERS ARE LEFT WITH A DEFLATED FEELING TOWARD A COMPANY WE ONCE ADMIRED THE WORKMANSHIP OF AND WHERE QUALITY WAS ALWAYS JOB 1. THANK YOU FOR HEARING MY CONCERNS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

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ELECTRONIC POWER STEERING FAILED WHILE VEHICLE WAS IN MOTION. VEHICLE ONLY HAS 38,000 MILES ON IT.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (SERRAMONTE FORD, 999 SERRAMONTE BLVD, COLMA, CA 94014, (650)-288-1477) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LONDONBERRY FORD (33 NASHUA RD, LONDONDERRY, NH 03053, (603) 434-4141) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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THE BOLT ON OUR 2014 MUSTANG'S STEERING COLUMN (INSIDE BY THE FIRE WALL) CAME LOOSE AND FELL OUT CAUSING THE STEERING WHEEL TO SPIN FREELY. FORTUNATELY THIS HAPPENED IN A PARKING LOT WHERE THE CAR COULD COAST INTO A PARKING SPACE AND NOT AT HIGHWAY SPEEDS. THE CAR WAS TOWED TO THE LOCAL FORD DEALER WHERE THEY ARE REPLACING THE BOLT.

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TAKATA RECALL I HAVE RECEIVED NUMEROUS RECALL NOTICES FOR THIS VEHICLE, BUT I HAVEN'T OWNED OR LEASED THIS VEHICLE FOR 5 YEARS. I CALLED FORD MOTOR COMPANY TO REQUEST THAT THEY REDIRECT THE RECALL NOTICE TO THE CURRENT OWNER BUT THEY SAID THEY WERE UNABLE TO DO SO. PART OF THE EXCUSE I WAS GIVEN WAS THAT FORD DOESN'T SEND OUT THE NOTICES, THEY SUBCONTRACT THIS TO ANOTHER ENTITY. I DON'T KNOW WHO THE CURRENT OWNER IS. I WAS THE ORIGINAL LESSEE OF THE VEHICLE WHEN I WAS AN EMPLOYEE OF FORD MOTOR COMPANY AND THIS WAS PART OF THE MANAGEMENT LEASE VEHICLE PROGRAM. ALL REGISTRATION OF THE VEHICLE WAS HANDLED BY THEM, FOR THIS AND ALL THE OTHER VEHICLES THAT I LEASED FROM THEM AS PART OF THIS PROGRAM. THIS VEHICLE WAS RETURNED TO FORD AT THE END OF THE LEASE AND THEY THEN DISPOSITIONED IT, EITHER THROUGH RESALE OR OTHER RESULT. MY COMPLAINT IS THAT FORD KNOWINGLY IS NOT INFORMING THE CORRECT OWNER/LESSEE OF THIS VEHICLE OF THE CURRENT TAKATA RECALLS. I REGRET THAT I HAVE TO FILE A COMPLAINT AGAINST FORD MOTOR COMPANY, AS A FORMER EMPLOYEE WHO RESPECTS THE COMPANY AND ITS PRODUCTS, BUT MY INTENT IS TO ENSURE THAT THE CURRENT OWNER OF THE VEHICLE IS NOTIFIED AS SOON AS POSSIBLE GIVEN THE SEVERITY OF THE ISSUE. NOTE: THE CARD THAT I RECEIVED WITH NOTICE OF THIS RECALL SAYS "DON'T PRESS YOUR LUCK!"

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TAKATA RECALL. WAITING SEVERAL MONTHS FOR REPLACEMENT PARTS

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19S01 RECALL. I CAN NOT GET MY CAR REPAIRED IN A REASONABLE TIME.

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TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GARY YEOMANS FORD LINCOLN (1420 N TOMOKA FARMS RD, DAYTONA BEACH, FL 32124, (386) 310-2342) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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TAKATA RECALL

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WHILE DRIVING ON A HIGHWAY OR CITY STREET I HAVE MY SEAT WARMER ON IN MY DRIVERS SEAT AFTER A SHORT PERIOD, THE BACK OF MY SEAT GETS SO HOT THAT I CAN'T LEAN AGAINST IT. IT GOT SO HOT THAT IT BURNT THE MIDDLE OF MY SEAT. THE BURN MARK IS ABOUT THE SIZE OF A DIME.I HAVE HEARD THAT SOME CADILLAC'S HAVE CAUGHT FIRE DUE TO SEAT WARMERS.. ...*BF... *TR

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WATER CLOGGED UNDER THE DRIVER'S SEAT OF FORD MUSTANG 2014 CONVERTIBLE. THE VEHICLE WAS STATIONARY PARKED IN FRONT OF HOME ALONG THE CURB FOR 15-20 DAYS AND ITS RAINY SEASON IN CALIFORNIA. A PUDDLE IS FORMED ON THE LEFT SIDE UNDER THE DRIVER'S SEAT. CAR WAS PARKED DOWNHILL SO WATER ACCUMULATED IN THE FRONT. IT'S BECAUSE OF THE WATER WHICH GETS ACCUMULATED OVERTIME IN THE LEFT/DRIVER DOOR IN SOME MODELS OF MUSTANG. OVERTIME, IT CROSSES THRESHOLD AND STARTS LEAKING INSIDE THE VEHICLE. IDEALLY, WATER SHOULD BE DRAINED AUTOMATICALLY. BUT TO REMOVE WATER FROM DOOR YOU HAVE TO REMOVE THE BLACK PLUG AT BOTTOM OF THE DOOR. AND NO WAY TO REMOVE WATER FROM INSIDE OF THE CAR. IT POTENTIALLY CAUSES SERIOUS DAMAGE TO INTERNALS OF CAR AND MOLDS. THERE HAVE BEEN NUMEROUS PEOPLE FACING THIS ISSUE AND ITS COMMON IN SOME MUSTANGS. IT'S CLEARLY A MANUFACTURING DEFECT AND VEHICLES SHOULD BE RECALLED. HTTPS://MUSTANGFORUMS.COM/FORUM/3-7L-V6-TECHNICAL-DISCUSSIONS/696287-WATER-SLOSHING-AROUND-INSIDE-DRIVER-S-DOOR.HTML

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RECALL ON DRIVERS SIDE AIR BAG. IS MY CAR AFFECTED? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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THE ENGINE HAS DEVELOPED A 'TYPE-WRITER' TICK SOUND

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TAMARA RECALL, THE TRACTION LIGHT COME ON AND OFF THE POWER STEERING FAILURE LIGHT COME ON AND MAKES A SCREECHING NOISE, AND THE POWER STEERING GETS EXTREMELY STIFF IN TURNS LIKE IT'S ABOUT TO LOCK UP. THE CAR ONLY HAS 44,000 MILES. ALL THIS HAPPENED WHILE ON A CITY STREET WHEN TURNING. IT'S THE ELECTRIC POWER STEERING/ RACK AND PINION. THERE ARE A LOT OF POST ON YOUTUBE AS WELL.

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TL* THE CONTACT OWNS A 2014 FORD MUSTANG. WHILE DRIVING 40 MPH, THE STEERING WHEEL INADVERTENTLY MANEUVERED TO THE RIGHT AND LEFT. THE CONTACT HAD TO MANUALLY STEER THE VEHICLE STRAIGHT AGAIN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SAM PACK'S FIVE STAR FORD LEWISVILLE (1144 N STEMMONS FWY, LEWISVILLE, TX 75067, (469) 470-4900) FOR DIAGNOSTIC TESTING, BUT THE RESULTS WERE UNKNOWN AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 40,000.

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I PURCHASED A CAR A MONTH AGO, RIGHT AFTER I FILLED ALL PAPERWORK OUT AND WAS TO TAKE DELIVERY THE AIRBAG LIGHT WENT OFF. THEY SENT CAR TO A FORD DEALER 2 WEEKS LATER AND SAID THE PART NEEDED IS ON BACKORDER UNTIL 12/14. (I AM MAKING PAYMENTS AND INSURANCE ON CAR) THEY GAVE ME A PART NUMBER OF DR3Z1HA005HC AND CARMAX IS TELLING ME NOW THE FORD DEALER IS GIVING THEM A HARD TIME. I HAVE SEARCHED THIS PART THRU FORD AND THERE ISN'T ONE. IT'S SUPPOSED TO BE A DRIVERS SEAT AIRBAG HARNESS THAT HAS SENSORS ON IT. WHAT AM I SUPPOSED TO DO AS A CONSUMER? I WANT THIS CAR! I NEED THIS CAR! I'M PAYING FOR THIS CAR! EVERYONE IS BEING UNHELPFUL!

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I PURCHASED THIS 2014 MUSTANG 11/15/2018, AFTER DOING THE PAPERWORK AND BEFORE I TOOK DELIVERY THE AIRBAG LIGHT CAME ON. I WAS TOLD IT'S A SENSOR IN DRIVERS SEAT AND WOULD BE A COUPLE DAYS. THEN AFTER THAT I WAS TOLD IT NEEDED TO GO INTO A FORD DEALER TO BE FIXED ON 11/28/2018. ON THIS DATE I WAS TOLD THAT IT NEEDS A HARNESS FOR THE DRIVER SEAT AIRBAG AND THAT NO DEALER HAS THE PART AND FORD HASN'T MANUFACTURED ANY. AFTER MULTIPLE CALLS I WAS ABLE TO GET A RENTAL, NOW I'M AFRAID THAT I'M NOT GOING TO GET MY CAR THAT IS REGISTERED AND INSURED AND I HAVE BEEN TOLD THRU A FORD DEALER KNOWN BY MY FAMILY THAT IT'S BACKORDERED UNTIL 3/4/2019. WHAT AM I SUPPOSED TO DO? I'M GOING TO MAKE PAYMENTS ON A CAR I OWN BUT CAN'T DRIVE AND I'M WORRIED THE RENTAL WILL GET PULLED FROM ME WHEN THEY FIND OUT HOW LONG IT WILL TAKE TO FIX MY CAR. BIG ISSUE IS THERE IS NOT ANOTHER MUSTANG LIKE IT FOR SALE ANYWHERE!!

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TAKATA RECALL

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