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What 1,415 owners told NHTSA about the 2014 Ford Fusion
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
2 of 1,415 complaints match · Latches & locks · crash/fire/injury only · clear filters
Aug 17, 2017Latches & locks1 injury
2 WEEKS AGO AS I'M DRIVING AND MAKE A LEFT TURN THE REAR PASSENGER DOOR FLIES OPEN NEARLY CAUSING MY 10 MONTH OLD NEPHEW TO FALL OUT OF THE MOVING VEHICLE. MY NIECE HAD TO GRAB HIS CARSEAT FROM THE SHEER FEAR AND PANIC OF THE INCIDENT. I IMMEDIATELY PULL OVER TO CONSOLE AND CALM DOWN MY NEPHEW AND REALIZED THE DOOR LATCH IS BROKEN AND THE DOOR WON'T CLOSE AND STAY SHUT. AND ALSO REALIZED HE HAD A SMALL BRUISE ON HIS RIGHT CHEEK FROM THE LASH OF HIS CAR SEAT BEING SECURED BY THE SEATBELT AND BUMPED HIS FACE AGAINST THE CAR SEAT. SO I HAD TO PURCHASE BUNGEE CORDS TO KEEP THE DOOR FROM FLYING OPEN AS I DRIVE. SO THEREFORE NOW, THE LIGHTS CONSTANTLY STAY ON BECAUSE THE DOOR IS ALWAYS OPEN AND ALSO BECAUSE THE DOOR IS STILL OPEN AND CAN'T LOCK, I'M AT RISK OF AUTO THEFT OR MY BELONGINGS BEING STOLEN. I'VE TALKED TO BOTH FORD CORPORATE AND THE DEALERSHIP I PURCHASED THE CAR FROM AND THEY ARE AWARE OF THE RECALLS FOR THE 2013-2015 FORD FUSION DOOR LATCH ISSUES. BUT BECAUSE MY VIN# TO MY CAR DOESN'T POPULATE AS ONE TO BE RECALLED THEY SAY I HAVE TO PAY OUT OF POCKET FOR THE REPAIRS AND IT COSTS NEARLY $400 TO GET THE ONE DOOR REPAIRED. I'VE DONE ALL I'VE COULD TO GET THEM TO REPAIR IT BUT THEY DON'T CARE AND TOLD ME EITHER I PAY FOR IT OR IT WON'T GET FIXED.
NHTSA ODI 11015973
May 5, 2015Body & structureLatches & locksCrash
TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING AT 15 MPH, THE FRONT DRIVER SIDE DOOR INDEPENDENTLY OPENED. AS A RESULT, THE CONTACT'S DOOR SLAMMED INTO THE DRIVER SIDE DOOR OF ANOTHER VEHICLE. NO INJURIES WERE SUSTAINED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE QUARTER PANEL ON THE OUTER PART OF THE DOOR AND THE FRONT DRIVER SIDE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO A DEALER WHO CONFIRMED THAT THE QUARTER PANEL AND ALL THE LATCHES ON ALL THE DOORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE PARTS NOT BEING AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000.
NHTSA ODI 10714665
Working with the data? Download all 1,415 complaints as CSV · fetched from NHTSA July 10, 2026
How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your
pre-purchase inspection list. Back to the
full 2014 Ford Fusion verdict →