What 1,415 owners told NHTSA about the 2014 Ford Fusion

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING APPROXIMATELY 45 MPH, THE TRACTION CONTROL, ABS, AIR BAG, AND VARIOUS OTHER WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE POWER STEERING FAILED AS WELL. THE DEALER (KOCOUREK FORD LINCOLN, 2727 NORTH 20TH AVE, WAUSAU, WI 54401, (715)-298-3673) WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

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TL* THE CONTACT RENTED A 2014 FORD FUSION. WHILE THE CONTACT WAS DRIVING SOUTHBOUND AT APPROXIMATELY 35 MPH, ANOTHER VEHICLE TRAVELING NORTHBOUND MADE A U-TURN AND CRASHED INTO THE FRONT OF THE VEHICLE. THE FRONT DRIVER AND PASSENGER AIR BAGS, AND SIDE PASSENGER AIR BAGS DEPLOYED AND EMITTED A SUBSTANCE AND DEBRIS. THE CONTACT'S VEHICLE WAS SPUN AROUND. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED FACIAL INJURIES, BRUISES TO THE BODY, AND A CONCUSSION, WHICH REQUIRED MEDICAL TREATMENT. THE LEFT SIDE OF THE CONTACT'S FACE WAS BRUISED WHEN THE AIR BAG DEPLOYED WITH FORCE FROM THE STEERING WHEEL. THE FRONT PASSENGER SIDE AIR BAG AND FRONT PASSENGER SIDE DOOR AIR BAGS DEPLOYED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V875000 (AIR BAGS). A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS LATER NOTIFIED OF THE CRASH. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT

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"TAKATA INFLATORS" MY 2014 FORD FUSION HAS HAD A RECALL ON THIS FROM NOVEMBER 30, 2016 AND ITS NOW NOVEMBER 5, 2017. THIS IS STILL NOT CORRECTED BY AUTO FAIR FORD AND FOR SURE THIS IS NOT IN A TIMELY FASHION, RIGHT? SO I WANT TO FILE A CLAIM. JUST BECAUSE I HAVE NOT BEEN INJURED OR WORSE, DOESN'T MEAN THAT SOMETHING WON'T GO WRONG IN THE FUTURE, AM I RIGHT? THANK YOU, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

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A RECALL FOR THE AIRBAGS HAS BEEN IN EFFECT SINCE NOV 2016. THE STATUS ON THE RECALL IS INCOMPLETE. REMEDY NOT YET AVAILABLE.

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TAKATA RECALL... MY FORD DEALERSHIP STILL DOESN'T HAVE PARTS TO REPLACE THE AIRBAG

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MAJOR RECALL ON MY AIRBAG..I CURRENTLY DO NOT FEEL SAFE DRIVING THIS CAR

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MY CAR VEERED OFF THE ROAD AND I HIT A CUT OFF TREE ABOUT THE DIAMETER OF A TELEPHONE POLE. IT HIT DEAD CENTER IN THE FRONT AND NOT ONE SINGLE AIRBAG DEPLOYED AND THE SEATBELT LET ME FLY UP AND HIT MT HEAD VERY HARD ON SOMETHING.

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TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE TIM SHORT FORD DEALER, LOCATED ON 107 ROCKWOOD LN, HAZARD, KY 41701, WHERE IT WAS DIAGNOSED THAT THE WIRING UNDERNEATH THE SEAT WAS FRACTURED AND CAUSED THE AIR BAG SYSTEM TO DEACTIVATE. THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V875000 (SEAT BELTS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD FUSION. WHILE REVERSING THE VEHICLE FROM WITHIN THE GARAGE, IT HESITATED AND STALLED SEVERAL TIMES. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE FAILURE WOULD RECUR. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN TWICE, BUT THEY WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. IN ADDITION, THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V875000 (AIR BAGS), BUT WAS UNCERTAIN AS TO WHEN THE MANUFACTURER WOULD SUPPLY THE PARTS TO THE DEALER. THE CONTACT WAS WAITING FOR THE MANUFACTURER TO DETERMINE A SOLUTION TO PREVENT THE FAILURE. THE MANUFACTURER HAD NOT YET ESTABLISHED A RECALL NOR A SERVICE CAMPAIGN TO PROVIDE A REMEDY. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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"TAKATA RECALL" CONTROL MODULE DID NOT DETECT CAR THAT RAN INTO ME,WHEN THE AIRBAGS DEPLOYED IT SMASHING GLASS DEEP INTO MY EYELID AND FOREHEAD THAT SURGEONS DID NOT GET ALL OF THE GLASS OUT OF MY FACE DUE TO THE AIRBAG SMASHING IT SO DEEP INTO MY FACE.IN MOTION ON THE CITY STREETS

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TAKATA RECALL THE 2014 FORD FUSION SE RENTAL CAR I WAS DRIVING ON 1/14/2015 WHILE DRIVING SOUTHBOUND ON HALL STREET WITH CROSS STREET OF GRIMBLIN ROAD IN ST. LOUIS MO. I WAS STRUCK BY ANOTHER DRIVER TRAVELING NORTHBOUND WHO MADE A U-TURN AND WHEN THE AIR BAG DEPLOYED AND EXPLODED CAUSING SHARDS OF GLASS AND OTHER FOREIGN MATTER TO BE EMBEDDED IN MULTIPLE LOCATIONS ON THE LEFT SIDE OF MY FACE, FOREHEAD, EYE. ALONG WITH EYELID LACERATION THAT REQUIRED STITCHES WITH GLASS STILL IN MY EYE. ALONG WITH DISFIGUREMENT WHERE MY EYE WAS STITCHED. DARK MARKS AND SCARS ON MY FACE AND EYE.

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TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE COMING TO A COMPLETE STOP AT APPROXIMATELY 3 MPH, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 22,600.

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I HAVE AN 2014 FORD FUSION HYBRID. AFTER READING ALL OF THE COMPLAINTS FROM OTHER DRIVERS, I WANT TO BE PRO ACTIVE AND FIND OUT WHAT PART, EXACTLY IS ON BACK ORDER FOR SO MANY YEARS. AS AN ASE CERTIFIED (RE-CERTIFIED) TECHNICION, A.A..S DEGREE AUTO MECHANICS AND A.A.S. DEGREE IN DIAGNOSTICS (1989). NOW, HOW DO I PROTECT MY WIFE WHILE IN THE PASSENGER SEAT? 2013 FORD FUSION. THE NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS); JUN 16, 2015 PLEASE ADVISE ME, AND SINCE ALL I NEED IS THE PART...GO GET ONE OFF THE ASSEMBLY LINE. I JUST LOVE MY FUSION HYBRID AND I REFUSE TO GIVE IT UP. I PURCHASED IT AT THE DEALERSHIP FOR AN ON LINE CUSTOM BUILT TO MY SPECIFICATIONS AND THE THING IS LOADED. I DON'T WANT TO SAY, I DON'T CARE WHO DIES IN MY FUSION, AS LONG ITS NOT ME. SO, YOU DON'T NEED TO ENSURE I WON'T DIE JUST MAKE SURE I CAN PURCHASE THIS PART FROM THE DEALER OR PART STORE. MANY THANKS, BARRIE, GYSGT, U.S.M.C., DALE CITY, VIRGINIA

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TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V597000 (AIR BAGS) AND 15V250000 (STEERING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

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I GOT THE INFORMATION STATING I HAD RECALL FOR RESTRAINTS CONTROL MODULE. I CALLED FORD TO HAVE IT REPLACED AND THEY SAID THAT SINCE MY LIGHT IS NOT CURRENTLY ON THEY WONT REPLACE IT UNTIL 3Q 2015. COMPLETELY UNACCEPTABLE AND A HUGE SAFETY CONCERN. I WONT DRIVE IT IN FEAR THAT IT WILL FAIL RIGHT BEFORE A WRECK. I DRIVE 35,000+ A YEAR. *TR

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1. BOTH THE CHECK ENGINE LIGHT AND AIRBAG LIGHT COME ON (AT DIFFERENT TIMES) WHILE THE CAR IS BEING DRIVEN. 2. WHEN CRANKING THE ENGINE DURING STARTING, THE CRANKING TIME TAKES ABOUT 4-5 SECONDS. THE EXTENDED CRANK TIME CONCERNS ME WITH RESPECT TO THE LONGEVITY OF THE STARTER AND BATTERY WEAR. 3. THE VEHICLE LOOSES POWER WHEN DRIVING UPHILL. WHAT'S EVEN MORE UPSETTING (CONSIDERING THE VERY LOW MILEAGE AN THE ISSUE HAPPENING ONLY 3 WEEKS INTO OWNERSHIP) IS THE FACT I'VE HAD THE CAR HAS BEEN TO DEALERSHIP 4 TIMES AND EVERY TIME I'M TOLD THERE'S NOTHING WRONG WITH THE CAR. I HAVE PICTURES TAKEN WITH MY CELL PHONE OF THE CHECK ENGINE AND AIRBAG LIGHTS ON AND I'M STILL NOT GETTING ANY HELP OR CONSIDERATION. THIS IS VERY, VERY FRUSTRATING!! *TR

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TL* THE CONTACT OWNED A 2014 FORD FUSION. THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE CONTACT'S VEHICLE SPUN AROUND AND THE FRONT END WAS STRUCK BY A SECOND VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED INJURIES TO THE TAIL BONE. THE MANUFACTURER WAS NOTIFIED. THE SPEED WAS UNKNOWN. THE FAILURE MILEAGE WAS 33,000.

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ON 4/29/2014 THE REAR DRIVER SIDE SEAT BELT RECEPTACLE BROKE WHEN TRYING TO LATCH SEAT BELT. TODAY, 6/26/2014, THE PASSENGER REAR SEAT BELT RECEPTACLE BROKE. THESE ARE FORD'S NEW SEAT BELTS WITH AIRBAGS IN THEM. THE RECEPTACLES SEEM TO BE CHEAPLY MADE. I HAVE BEEN WAITING FOR 6 WEEKS TO GET THE FIRST ONE REPLACED BECAUSE FORD SAYS THEY ARE ON BACK ORDER. *TR

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VERY SHORTLY AFTER FIRST ADJUSTING THE STEERING WHEEL'S TILT AND TELESCOPE (WHICH MAY BE UNRELATED), DURING A SHORT DRIVE, MANY CONTROLS ATTACHED TO THE STEERING WHEEL STOPPED FUNCTIONING. THIS INCLUDED TURN SIGNALS, CRUISE CONTROL, CELL PHONE CONTROLS ON THE STEERING WHEEL, RADIO VOLUME ON STEERING WHEEL, AND INFORMATION DISPLAY CONTROLS ON THE STEERING WHEEL. OF THESE, THE TURN SIGNALS ARE PROBABLY MOST CRITICAL TO SAFE OPERATION. NOTE THAT THE HORN, AND THE WINDSHIELD WIPER/WASHER, CONTINUED FUNCTIONING PROPERLY. THE NEXT MORNING, A SALES REPRESENTATIVE FROM THE DEALERSHIP FOUND THE VEHICLE IN THE SAME CONDITION, BUT SEEMINGLY WAS ABLE TO RESTORE SERVICE BY "JIGGLING" THE TURN SIGNAL LEVER, INDICATING TO ME THAT IT WAS RESTING VERY SLIGHTLY FORWARD OF THE NORMAL AT-REST POSITION, AND RECOMMENDED SERVICE DEPARTMENT INVESTIGATE FURTHER. DEALER SERVICE DEPARTMENT FOUND A CIRCUIT BOARD FAULTY. PART HAS BEEN ORDERED FOR INSTALLATION. IN AN ABUNDANCE OF CAUTION, CONCERNED THAT AIR BAG DEPLOYMENT MIGHT BE IMPAIRED WERE AN ACCIDENT TO OCCUR, THE DEALER PROVIDED SUBSTITUTE TRANSPORTATION PENDING REPAIR.

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I AM THE ADULT CO-OWNER OF 2014 FORD FUSION HYBRID. THE DASHBOARD AIRBAG LIGHT IS LIT INDICATING THE AIRBAG IS OFF WHEN I OCCUPY THE FRONT PASSENGER SEAT. THE SERVICE MANAGER AT THE SELLING DEALERSHIP CLAIMS THE AIR BAG IS FUNCTIONING PROPERLY AND IS DESIGNED TO WORK IN CONJUNCTION WITH THE SEAT BELT. THEREFORE, FORD IS TELLING ME I MUST LEARN TO LIVE WITH THIS HAZARD. I UNDERSTAND A DISABLED AIRBAG IS INTENDED TO PROTECT CHILDREN. I AM NOT A CHILD! I AM THE ADULT, CO-OWNER AND CO-DRIVER OF THE CAR. I WEIGH 90 LBS AND AM 5'1'. I AM IN JEOPARDY BECAUSE THIS CAR DOES NOT OFFER ME THE FULL PROTECTION OF THE CURRENT PASSENGER SEAT BELT/ AIR BAG COMBINATION. NHTSA WARNS, IN PART E OF ITS FORM REQUEST FOR AIR BAG ON-OFF SWITCH', THAT THE SEATBELT OPERATING WITHOUT THE AIRBAG, CAN ALLOW ME TO HIT THE DASHBOARD OR THE WINDSHIELD. FORD IS AWARE OF THIS PROBLEM BECAUSE THE FORD OWNER''S MANUAL SUGGESTS I SIT IN THE REAR SEAT. I HAVE OPTIMUM PROTECTION WHEN I DRIVE THE CAR. THIS 2014 FORD FUSION HYBRID DENIES ME, AS A SMALL STATURE ADULT, FULL AIRBAG SEATBELT PROTECTION WHILE OFFERING FULL AIRBAG SEAT BELT PROTECTION TO LARGER ADULTS. THIS GAP IN PROTECTION INCREASES MY RISK OF INJURY AND IS CONTRARY TO NHTSA'S MISSION STATEMENT OF 'PREVENTING INJURIES'. I AM NOT AS SAFE AS I SHOULD BE IN THIS CAR. I CONTACTED THE DEALER IMMEDIATELY REGARDING THIS SAFETY ISSUE. THE DEALERSHIP'S OWNER PROMISED ME THAT A FORD ENGINEER WOULD LOOK AT THE CAR. TO DATE I HAVE NOT SEEN THIS REPRESENTATIVE THIS IS AN URGENT SAFETY MATTER. I REQUEST THE NHTSA TO DIRECT THE FORD MOTOR COMPANY TO FIX THIS AIRBAG SAFETY FAILURE MAKING ME AS SAFE AS OTHER ADULT PASSENGERS. *TR

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