What 1,347 owners told NHTSA about the 2014 Ford Fusion Hev

2014 FORD FUSION. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-011 THE CONSUMER STATED THE DEALERSHIP WOULD NEED TO KEEP THE VEHICLE FOR 3-4 DAYS. THE CONSUMER UNABLE TO ATTAIN A RENTAL VEHICLE. THE DEALER SUGGESTED CALLING BACK AT LATER TIME TO HAVE THE REPAIR COMPLETED.

NHTSA ODI 11481340

The contact owns a 2014 Ford Fusion. The contact stated while his wife was driving approximately 55 MPH, she felt that the brake pedal was soft whenever depressed. The contact's wife pulled off the highway and parked. The contact's wife placed the vehicle in park(P) and started to pump the brake pedal and stated that the brake warning light illuminated. The contact had the vehicle towed to the residence and he examined the brake lines and observed that the front passenger’s side brake hose had ruptured. The contact replaced the brake hose with the OEM manufactured part. The vehicle was not taken to a dealer or independent mechanic. The vehicle had been repaired. The manufacturer had not been informed of the failure. The failure mileage was 138,800.

NHTSA ODI 11481077

The contact owns a 2014 Ford Fusion. The contact stated while driving up an incline, the brake pedal was depressed when he felt a pop on his foot from the brake pedal; then without warning the brakes failed to operate as needed. The brake pedal then went to the floor. The contact then stated that he had to apply pressure while depressing the brake pedal but failed to completely stop the vehicle. The contact also stated that he exited the vehicle to check the front of the vehicle when he noticed that brake fluid was leaking from the vehicle in a puddle. The vehicle was towed to the residence and then towed to an independent mechanic where it was diagnosed that the brake line hose failed and needed to be replaced. Additionally, the contact stated that on several occasions he heard a putting noise, and the vehicle would start to shake. The contact also stated that each time he refueled, the vehicle failed to immediately restart. The contact would then rev the engine for the vehicle to accelerate then the RPM would decrease and the vehicle would lose motive power and stall. The check engine warning light was illuminated. The contact stated that he performed a diagnostic test on the vehicle and determined that the canister purge valve solenoid had failed. The vehicle was not repaired. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 121,000.

NHTSA ODI 11480788

Front brake line failed and lost brakes while pulling in to garage causing petal to go down to floor. Contacted Ford dealer and was told that only 2015 on up were covered by recall. this is a life safety issue that needs to be fixed. I replaced both front brake lines on my own.

NHTSA ODI 11480052

The car had been driven about 5 minutes and then there was a complete loss of brakes. Because the vehicle is a PHEV there was regen braking to help slow the vehicle and get it off the road. We towed the vehicle to a Ford dealer where it took 5 weeks for them to determine the problem and fix. The dealer said it required a new wiring harness and charged approx $550. It is very disturbing that a wiring harness failure (electrical) should cause a complete loss of braking control — something that should have mechanical backup safety mechanisms.

NHTSA ODI 11479254

Brake hose ruptured. It was confirmed and already replaced by an independent service center so it is not available for inspection. My safety and others’ safety was put at risk with the inability to stop the vehicle in motion as expected. There were no warning messages/lamps/symptoms prior to failure or after failure.

NHTSA ODI 11478985

The front passenger side brake hose failed without warning. When I stepped on the brake the pedal went down to the floor. The fluid was leaking out, but was able to make it home. I informed the dealer, but they indicated there was no recall in place. I had the hose replaced. About 6 months later the Front Driver side brake hose failed in the same way. Again the brake pedal went down to the floor and was able to make it home. Again looked for any recall notice and found none. I had the hose replaced.

NHTSA ODI 11479048

It literally does what the recall says and mine isn’t covered? It jumps between second gear. The brakes do not automatically start working for like 5 seconds after starting it, you feel like you will go out into the road because it will not stop. Hill assist light is Constantly coming on which triggers abs brakes light and service light to come on and looks like a damn Christmas tree because the dash has so many lights on at night. You guys say it isn’t under these recalls?

NHTSA ODI 11475761

This recall has already been reported; however, IT IS NOT safe to drive my vehicle and I would not recommend anyone else driving theirs. My car stalled on my as I was in traffic, this could have ended up in a very bad situation. I need someone to contact me ASAP [XXX]. Your recall notice states Ford HAS NOT issued instructions to not drive. You all have a lawsuit waiting to happen. People should NOT BE driving their cars. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 11474752

The contact owns a 2014 Ford Fusion. The contact received notification of NHTSA Campaign Number: 22V011000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11467966

On 26 May 2022 while approaching interstate exit in a 2014 Ford Fusion SE (1.5 L ecoboost engine) brakes were applied to slow vehicle but pedal went to floor and the vehicle barely stopped in time at the traffic light where the exit merged onto a main thoroughfare. Slowly drove the approximately 2 miles to house. Once there, tested the brakes and the pedal went to the floor again. Upon pumping the pedal a sharp sound emanated from the passenger side front wheel well. Brake fluid puddled on the ground and the brake fluid reservoir was empty. The brake line ruptured close to the wheel. Vehicle mileage is 71,895 miles.

NHTSA ODI 11466294

The contact owns a 2014 Ford Fusion. The contact received notification of NHTSA Campaign Number: 22V011000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11465132

ABS CAME OUT WHILE I WAS DRIVEN AND WENT BACK OFF ALMOST EVERY 20 MINUTES.

NHTSA ODI 11462970

Brake lights stay on all the time. Brakes function, but continuous illumination drains the battery.

NHTSA ODI 11459569

Brake lights stay on and do not turn off car will not accelerate past 50 MPH received email about recall 22V011

NHTSA ODI 11454421

The brake lights remain constantly on. The cruise control cannot be activated. I can shift from "P" into "N" and "D" without stepping on the brake pedal. I suspected that the brake switch was bad, so I loosened the connected to turn off the brake lights after parking at my home. But if I try to drive the vehicle while the connector was loose, I cannot shift out from "P", even when I am stepping on the brake pedal. I have to reattach the connector every day to drive.

NHTSA ODI 11452951

I was making your left turn into a parking spot and suddenly I've got lights on my dash service advanced track check rear Park aid ABS light on traction control lights on airbag light on and power steering got tight

NHTSA ODI 11445636

I do not personally own vehicle, this vehicle is owned by my Government agency employer and vehicle is assigned to me along with responsibility for maintenance and repairs. 12/23/2019 brake pedal went all the way to floor while exiting a parking space. Shortly thereafter, brake system warning light illuminated, along with low brake fluid message and a warning chime. Was able to safely re-park vehicle with almost no system pressure remaining. Had vehicle towed to repair facility, culprit was rotted and ruptured L/F hose to caliper. 12/22/2021, almost exactly 2 years to the day the exact same events unfolded. Again had vehicle towed due to almost no remaining system pressure, and again problem is a rotted and ruptured L/F hose to caliper. This is a serious and now apparently recurring safety issue. Both times I was fortunate that failure occurred while exiting a parking space in areas with minimal traffic, and was able to safely re-park vehicle. Next time I may not be so fortunate.

NHTSA ODI 11444848

Right and left front rubber/flexible brake line failure. Lines split unexpectedly with no indication of rupture caused by road hazard and brakes failed.

NHTSA ODI 11436376

The contact owns a 2014 Ford Fusion. The contact stated upon exiting the vehicle, he noticed pieces of plastic bushings on the floorboard. The contact stated that the brake light was illuminated on the control panel. The vehicle was taken to the local dealer where it was diagnosed with the brake assembly needing to be replaced. The vehicle was not yet repaired. The manufacturer had been informed of the failure and informed the contact that the failure was not covered under warranty. The failure mileage was approximately 34,600.

NHTSA ODI 11418455

UNDER MODERATE BRAKING, BRAKE PEDAL WENT TO THE FLOOR - RED BRAKE LIGHT CAME ON AND I HAD LITTLE TO NO BRAKING. VEHICLE WAS ON 25MPH NEIGHBORHOOD STREET - HAD TO BRAKE SUDDENLY FOR A DOG. WAS ONLY 1/4 MILE FROM HOME AND WAS ABLE TO GET INTO GARAGE. FOUND A PUDDLE OF BRAKE FLUID FROM LEFT FRONT. REMOVED WHEEL AND FOUND LEFT FRONT BRAKE LINE RUPTURED NEAR FITTING CRIMP OPPOSITE END FROM CALIPER..

NHTSA ODI 11397549

MY CAR, A 2014 FORD FUSION SE, WAS PARKED IN MY DRIVEWAY ON 1/2/2021, EVERYTHING WAS FINE ON 1/3/2021 I STARTED THE CAR AND MY POWER ASSIST DID NOT WORK AND AN ERROR OF "STEERING ASSIST FAULT SERVICE REQUIRED", "SERVICE ADVANCETRAC", "HILL ASSIST OFF" AND MY TRACTION LIGHT CAME ON STATING IT IS OFF. THIS CAR HAS 74036 MILES AND HAS NEVER HAD A PROBLEM. I CALLED THE FORD DEALERSHIP AND WAS TOLD THERE ARE NO RECALLS FOR THIS. THE CAR WAS STATIONARY WITH NO REASON FOR THESE PROBLEMS.

NHTSA ODI 11386480

HYDRAULIC BRAKE LINE SPLIT UNDER NORMAL CONDITIONS. CAUSING ALL FLUID TO BE LOST

NHTSA ODI 11366991

I WAS INVOLVED IN A MAJOR COLLISION ON THURSDAY 8/27 AT APPROXIMATELY 3:30PM. WHILE APPROACHING THE INTERSECTION TO MAKE A RIGHT TURN, I REMOVED MY FOOT FROM THE GAS AND ATTEMPTED TO BRAKE, BUT RATHER THAN SLOW DOWN, MY CAR ACCELERATED. WHEN I PRESSED THE BRAKE ALL THE WAY DOWN IT STILL CONTINUED TO ACCELERATE UNTIL I HIT ANOTHER VEHICLE WHICH FINALLY STOPPED MY CAR. I AM LUCKY NO ONE INCLUDING MYSELF DIED- THIS IS ABSOLUTELY UNACCEPTABLE. FORD CONTINUES TO HAVE THESE ISSUES AND THEIR NEGLIGENCE IS GOING TO HARM MORE PEOPLE!

NHTSA ODI 11352610

WHILE DRIVING ON A 2 LANE FLAT ROAD THE CAR STARTED LOSING POWER, WHEN I PRESS THE GAS HARDER THE CAR REALLY SPEEDED UP AND AFTER 2 BLOCKS IT STARTED LOSING POWER AGAIN, WITHIN THAT TIME THE "HILL START ASSIST" WARNING LIGHT CAME ON AND WENT OFF LOSING POWER ON AND OFF FOR 5 MILES UNTIL I REACHED HOME. AFTER GETTING HOME I NOTICE THE BRAKE LIGHT DIDN'T GO OFF AFTER 2 HOURS, SO I HAD TO REMOVE BATTERY CABLE. I HAD TO HAVE IT TOWED TO REPAIR SHOP AND THEY REPAIRED BRAKE SWITCH BECAUSE I DIDN'T KNOW IF IT WOULD STOP COMPLETELY.

NHTSA ODI 11350618