What 2,644 owners told NHTSA about the 2014 Ford Focus RS

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT ON SEVERAL OCCASIONS, WHILE THE IGNITION WAS IN THE ON POSITION, THE VEHICLE FAILED TO START. NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE THE VEHICLE WAS AT A COMPLETE STOP, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE JERKED, STALLED, AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. IN ADDITION, THE CONTACT EXPERIENCED A FAILURE WITH THE GEAR SHIFTER CHANGING GEARS. THE VEHICLE WAS TAKEN TO THE DEALER (MONACO FORD, 767 NEW LONDON TURNPIKE, GLASTONBURY, CT, 06033,) WHERE IT WAS DIAGNOSED THAT THE E-VAP CHAMBER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.

NHTSA ODI 11010188

FORD FOCUS WILL LOSE POWER ON THE HIGHWAY. FORD TOLD ME THAT'S HOW THE CAR IS AND THAT THE CLUTCH ON THE FOCUS AND FIESTA ARE FAULTY FROM THE FACTORY. THE CAR IS A 2014 WITH 62,000 MILES.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE WOULD EXPERIENCE SEVERE JERKING AND VIBRATION WHEN SHIFTING GEARS. THE VEHICLE WAS TAKEN TO THE DEALER JURGESON FORD LOCATED IN RICH FIELD, UTAH WHERE THE VEHICLE WAS DIAGNOSED THAT THE CLUTCH WAS FAULTY AND NEEDED TO BE REPLACED. THE CLUTCH WAS REPLACED BUT APPROXIMATELY 4 YEARS LATER THE FAILURE HAD REOCCURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000.

NHTSA ODI 11006196

THERE IS A PROBLEM WITH MY TMC WHICH CONTROLS MY CLUTCH. THE TMC HAD TO BE RECALIBRATE A YEAR AND A HALF AGO AND A NEW CLUTCH NEED TO TO BE INSTALLED. WHEN THERE IS AN ISSUE THE CAR "SHUDDERS", LOSES SPEED, HAS TROUBLE MERGING INTO TRAFFIC OR TAKING TURNS. AGAIN MY CAR FELT THE SAME WAY. APPARENTLY THIS TIME THERE IS NOTHING WRONG WITH THE TMC, BUT THE CLUTCH NEEDS TO BE REPLACED AGAIN, JUST ABOUT 18 MONTHS LATER. TO HAVE MY CLUTCH REPLACED TWICE WITHIN THREE YEARS SEEMS ABSURD. EVEN THE DEALERSHIP NOTES THAT THE CLUTCH PACKAGE PUT IN MY CAR THE FIRST TIME HAD KNOWN ISSUES AND WEREN'T THAT GREAT. THIS IS A SAFETY CONCERN FOR MYSELF AND OTHERS ON THE ROAD. I'D HOPE FORD OR SOMEONE LOOKS FURTHER INTO THIS. THERE SEEMS TO BE A CLASS ACTION LAW SUIT IN THE WORKS, BUT I AT LEAST WANTED TO VOICE MY SAFETY CONCERNS. KINDEST REGARDS

NHTSA ODI 11006046

ON MAY 6, 2017 WHILE DRIVING ON THE HIGHWAY AT APPROXIMATELY 55-60 MILES PER HOUR, THE ENGINE SUDDENLY PROPULSION, AND EFFECTIVELY STALLED. THE CHECK ENGINE LIGHT CAME ON SIMULTANEOUSLY. (IT WAS NOT ON BEFORE). THE VEHICLE SLOWLY LOST POWER. I WAS ABLE TO GET IT OFF THE HIGHWAY AND SAFELY INTO A PARKING LOT. I HAD IT TOWED TO A NEARBY FIRESTONE, WHICH RAN A DIAGNOSTIC WHICH REVEALED THAT A PORTION OF THE ENGINE WAS DEFECTIVE AND HAS RESULTED IN SPLICING OF WIRES, WHICH NEEDED TO BE REPLACED. I WAS INFORMED THAT THERE IS A TECHNICAL SERVICE BULLETIN, #14-0215 BUT THAT FOR IS REFUSING TO PAY FOR THE REPAIRS EVEN THOUGH THE VEHICLE STILL IS UNDER POWERTRAIN WARRANTY. THE VEHICLE SEIZED AND EFFECTIVELY STALLED ON THE HIGHWAY WITHOUT WARNING, AND I'M LUCKY THAT NO ONE WAS HARMED. SEE ATTACHED INVOICE FOR REPAIR INFORMATION.

NHTSA ODI 11005477

ON ACCELERATING CAR WILL JERK /STUTTER AS IN NOT GO..THIS HAPPENS ALSO AFTER SLOWING TO GO THROUGH A DIP THEN ACCELERATING TO GO AGAIN ,HAPPENS AFTER SLOWING TO MAKE A TURN .ALSO.HAPPENS WHEN ACCELERATING TO GO UP INCLINES SOMETIMES TO AS IF IT CAN'T DECIDE WHAT GEAR IT WANTS TO BE IN..MY CAR HAS AN AUTOMATIC TRANSMISSION ..SOMETIMES SCARED ME CAUSE WILL DO IT WHEN I'M PULLING INTO ON COMING TRAFFIC ..AND CAR WON'T GO.I HAVE CONTACTED SERVICE DEPT AT FORD AND THEY TOLD ME THIS YEAR VEHICLE WAS KNOWN FOR THIS ..I AGAIN HAVE SCHEDULED AN APPT FOR IT TO BE CHECKED ..THIS HAS BEEN GOING ON SINCE I FIRST ACQUIRED MY CAR IN AUG 31 2016 ...

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LUG NUTS ARE UNABLE TO BE REMOVED WITH LUG NUT WRENCH. FORD DEALER SAYS THE LUG NUTS ARE DEFECTIVE AND NEED TO BE REPLACED DUE TO 'SWELLING'. FORD CORPORATE SAYS THESE ARE WEAR AND TEAR ITEM AND WILL NOT REPLACE. THIS IS A CRITICAL SAFETY ITEM AS THE TIRES ARE UNABLE TO BE REMOVED OR CHANGED TO A SPARE TIRE AFTER A FLAT TIRE OCCURS.

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WHEN BEGINNING TO ACCELERATE THE TRANSMISSION HAS A DELAY AND/OR A 'BUCK' CAUSING HESITATION OR UNWANTED SURGE IN ACCELERATION. I HAVE HAD THIS TO THE DEALER SOON AFTER PURCHASE AND THEY DID NOT RESOLVE.

NHTSA ODI 11004198

WHILE DRIVING ON THE INTERSTATE AT ABOUT 50 MPH THE VEHICLE STARTED TO ACCELERATE ON IT'S OWN AND REACHED ABOUT 80 MPH IN A MATTER OF SECONDS. THE TACHOMETER REACHED 8K RPM. THE RPS REMAINED THE SAME EVEN WITH THE FOOT OFF THE GAS PEDAL AND WITH THE BRAKES FULLY DEPRESSED. WE DROVE THE VEHICLE OFF THE HIGHWAY WITH THE BRAKES FULLY DEPRESSED AND IT SLOWED TO ABOUT 55 ON THE OFF RAMP THEN ACCELERATED BACK TO 65 MPH. THE HAND BRAKED HAD TO BE USED AND THE FOOTBRAKE WAS DEPRESSED TO STOP AT THE RED LIGHT. THE ENGINE CONTINUED RUNNING AT MAX RPM SO WE TURNED OFF THE VEHICLE. THE CAR WAS TURNED BACK ON THEN THE CAR WOULD NOT IDLE IT WOULD STALL IN THE MIDDLE OF THE INTERSECTION AND IT DID THAT SEVERAL TIMES TO THEN ACCELERATE AGAIN TO FULL RPM. WE WERE A BLOCK AWAY FROM THE FORD DEALERSHIP SO WE TOOK IT IN AND THE SERVICE PERSONNEL SAW HOW IT WAS ACCELERATING AND EVEN TOLD US TO TURN IT OFF IMMEDIATELY FOR SAFETY REASONS.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE STEERING WHEEL SHOOK WHILE DRIVING AT LOWER SPEEDS. THE CONTACT TOOK THE VEHICLE TO THE FOOTHILL FORD DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING CLUTCH FAILED AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE CLUTCH WAS REPLACED TWICE UNDER WARRANTY; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE REPAIR WAS NO LONGER COVERED UNDER WARRANTY. THE CONTACT WAS REFERRED TO NHTSA TO FILE A COMPLAINT AND WAS ADVISED TO REFERENCE NHTSA CAMPAIGN NUMBER: 14V514000 (STEERING) AS THE CAUSE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000. UPDATED 08/23/17*LJ *TR

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE STALLED. THE CONTACT STATED THAT THE INSTRUMENT CLUSTER DISPLAYED A TRANSMISSION FAULT CODE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER APPROXIMATELY FIFTEEN MINUTES. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,200.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE ACCELERATING FROM A RED LIGHT AT 4 MPH, THE VEHICLE JERKED FORWARD AS THE CLUTCH SLIPPED. THE VEHICLE WAS TAKEN TO RAMSEY FORD LOCATED AT 1233 TELEGRAPH RD, RISING SUN, MD 21911 WHERE IT WAS DIAGNOSED THAT THE CLUTCH HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED TWO MORE TIMES. THE VEHICLE WAS TAKEN TO RAMSEY FORD EACH TIME, GIVEN THE SAME DIAGNOSIS, AND GIVEN THE SAME REPAIRS. THE FAILURE THEN RECURRED A THIRD TIME AND THE VEHICLE WAS TAKEN TO A DEALER LOCATED AT 1701 BELAIR RD, BEL AIR, MD 21014, WHERE IT WAS DIAGNOSED THAT THE CLUTCH HAD AGAIN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

NHTSA ODI 11001406

UPON STARTUP NO POWER STEERING, MAKING STEERING EXTREMELY DIFFICULT. DASHBOARD MESSAGE STATING "ELECTRONIC STEERING ASSIST FAULT NEEDS SERVICE NOW" DIAGNOSIS CAME BACK STEERING GEAR IS BAD. CLASS ACTION HAS BEEN FILED FOR 2012-14 FORD FOCUS AS WELL AS 2010-2014 FORD FUSION SO IT IS A KNOWN ISSUE BUT STILL NO ASSISTANCE BY FORD.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH AND WHEN THE VEHICLE NEEDED TO SWITCH GEARS, IT FAILED TO DOWN SHIFT. THE CONTACT ATTEMPTED TO REVERSE THE VEHICLE TO AVOID BEING IN TRAFFIC HOWEVER THE REVERSE FUNCTION FAILED AS WELL. THE CONTACT HAD THE VEHICLE TOWED TO THE KOONS SILVER SPRING FORD DEALER WHO DIAGNOSED THAT THE TRANSMISSION AND CLUTCH FAILED AND NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT THE CLUTCH HAD PREVIOUSLY REPLACED ON JUNE 10, 2015. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE REPAIR WAS PREVIOUSLY PROVIDED DUE TO THE CUSTOMER SATISFACTION WARRANTY WHICH HAD SINCE EXPIRED. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

NHTSA ODI 11000581

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE FROM A STOP. THE CONTACT HAD TO REMOVE HIS FOOT FROM THE ACCELERATOR PEDAL IN ORDER FOR THE VEHICLE TO ACCELERATE. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO THE JC LEWIS FORD DEALER IN SAVANNAH, GA WHERE IT WAS DIAGNOSED THAT THE CLUTCH FAILED DUE TO AGE AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT A FEW YEARS AGO, THE TRANSMISSION WAS REPROGRAMMED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT HIS VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

NHTSA ODI 11000714

WHEN FILLING WITH CAR AT GAS STATION THE AUTO PUMP SHUT OFF DOES NOT FUNCTION SPEWING FUEL ALL OVER. THIS HAS HAPPENED MULTIPLE TIMES AT DIFFERENT GAS STATIONS. FUEL GAUGES ON CAR ARE NOT ACCURATE. TOOK CAR TO FORD THERE IS A TSB 15-0034 FOR THIS ISSUE. THE FUEL TANK WAS DISTORTED/DEFORMED CAUSING THE FUEL PUMP TO MALFUNCTION OVERFLOWING INTO THE EVAP CANISTER. THIS IS A DANGEROUS SITUATION AND IS A FIRE HAZARD WHEN FILLING THE CAR WITH GAS. THIS ISSUE SHOULD BE A RECALL DUE TO FIRE AND SAFETY HAZARDS.

NHTSA ODI 11000344

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT ANY SPEED, THE VEHICLE HESITATED AND VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (TRISTAR FORD IN BLAIRSVILLE, PA) WHERE AN UNKNOWN RECALL REPAIR WAS PERFORMED. THE FAILURE RECURRED SEVERAL TIMES AFTER APPROXIMATELY THREE MONTHS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THERE WAS NO RECALL AVAILABLE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000. UPDATED 11/02/17*LJ *TR

NHTSA ODI 11000369

BOUGHT A 2014 FORD FOCUS 1/17/16AND 6 MONTHS AFTER OWNING IT, THE VEHICLE SHUDDERED WHEN TAKING OFF AT A GREEN LIGHT, HAD LOST POWER AROUND CORNERS. GOT A RECALL NOTICE JUNE 2016 GOT A NEW CLUTCH AND TRANSMISSION POWER TRAIN. JANUARY 2017 PROBLEM PERSISTED BROUGHT IT BACK TO THE DEALER THEY SAID ITS OVER 60,000 WARRANTY AND HAVE TO PAY CASH FOR THE TRANSMISSION REPAIR . COULD NOT DRIVE THE CAR SAFELY IT WOULD NOT SHIFT. BROUGHT IT BACK WITHOUT RECALL NOTICE JUNE 20, 2017, AND THE DEALER SAID THEY WILL FILE A 360 ON REPAIR OF THE CLUTCH. WAITING FOR THE DEALER TO CALL NOW 6/21/17 . I NEED A RELIABLE CAR FOR WORK AND MY FAMILY AND CAN NOT DRIVE THIS CAR. SO SCARED DRIVING IT 3/4 CLOSE CALLS AND REAR ENDS. IT SITS AS I PAY FOR IT EVERY MONTH.

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2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS. *LD THE CONSUMER STATED AFTER ACCELERATING FROM A STOP THE WOULD VIOLENTLY SHUTTER. THE VEHICLE WAS REPAIRED TWICE AT NO CHARGE TO THE CONSUMER. IT WAS ADVISED THAT THE FAILURE WAS DUE TO A ROTATING TRANSMISSION. ALSO, THE PARTS FOR THE DOOR LATCH RECALL REPAIR WERE NOT AVAILABLE. UPDATED 06/20/2017 *JS

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THE RADIO SHORTS OUT AND MAKES VERY LOUD POPPING NOISES. WILL HAPPEN EVEN IF THE RADIO IS OFF OR THE VOLUME IS AT 0. THIS HAPPENS IN ANY STATE AS LONG AS THE CAR IS ON. IT IS SEEMINGLY RANDOM IN OCCURRENCE. IT HAS HAPPENED WHILE PARKED, CITY DRIVING, HIGHWAY DRIVING.

NHTSA ODI 11000329

WHEN TRYING TO DRIVE UP A STEEP CITY STREET, THE ENGINE LUGGED DOWN AND ALMOST DIED SEVERAL TIMES BEFORE REACHING THE TOP OF THE HILL. I WOULD RELEASE AND STEP ON THE GAS PEDAL AND IT WOULD REV UP A LITTLE, BUT THEN THE POWER WOULD DROP OFF AGAIN ALMOST DIED EACH TIME. I TOOK THE VEHICLE INTO THE DEALER FOR SERVICE UNDER WARRANTY AND THEY WERE ABLE TO FIX IT. THE TRANSMISSION WAS NOT SHIFTING DOWN UNDER LOAD AS IT SHOULD HAVE. IT NOW APPEARS TO BE WORKING PROPERLY. IF THE ENGINE HAD QUIT, POWER STEERING AND BRAKES WOULD HAVE BEEN LOST AND IF THAT HAD HAPPENED I MAY HAVE ROLLED BACK DOWN THE HILL, THROUGH A BARRICADE AND ONTO THE FREEWAY ABOUT 30 FEET BELOW. THANK GOD THAT DID NOT HAPPEN.

NHTSA ODI 11000113

JUNE 1, 2017: I TOOK MY 2014 FORD FOCUS ST, WITH ~10,500K MILES ONLY 4 MONTHS OUT OF WARRANTY, TO A DEALERSHIP FOR AN OIL CHANGE AND WARRANTY RECALLS. JUNE 2, 2017: THE DEALERSHIP INFORMED ME THAT WHILE REPROGRAMMING THE BCM, BODY CONTROL MODULE, THE COMPUTER WAS WIPED AND THE CAR WOULD NOT START. THE DEALERSHIP SAID THEY ATTEMPTED TO REPROGRAM IT AGAIN BUT DID NOT WORK BUT THAT THEY HAD OPENED A TICKET WITH FORD'S TECHNICAL SUPPORT. THE DEALERSHIP PROVIDED A LOANER CAR TO ME FOR THE WEEKEND. JUNE 6, 2017: THE DEALERSHIP CALLED TO TELL ME THEY STILL HAD NOT RECEIVED A FIX FROM FORD AND THAT FORD KNEW OF THE ISSUE AND HAD REPLIED THAT THEY WOULD PROVIDE AN UPDATE WITHIN 7 BUSINESS DAYS. I WAS TOLD TO KEEP THE LOANER CAR UNTIL THE WORK WAS COMPLETE. I CALLED FORD'S SERVICE LINE TO ATTEMPT TO ESCALATE THE ISSUE. I WAS PROVIDED THE CASE NUMBER, AS REFERENCED, AND TOLD TO TALK TO THE DEALERSHIP'S SERVICE MANAGER. THE SERVICE MANAGER TOLD ME THAT UNFORTUNATELY THERE WAS NOTHING HIS TECHNICIANS COULD DO BUT TO WAIT FOR A FIX FROM FORD. JUNE 15, 2017: I CONTACTED FORD SERVICE LINE AGAIN AND THE CASE WAS ESCALATED TO A REGIONAL MANAGER. THEY INFORMED ME THAT FORD DOES NOT HAVE A FIX AND THAT FORD HAS NO TIMELINE FOR A FIX. THE VEHICLE IS STILL NON-FUNCTIONAL. FORD HAS TOLD ME THEY HAVE NO FIX AND NO TIMELINE FOR A FIX. THE DEALERSHIP IS WAITING ON FORD TO PROVIDE A FIX AS IT'S A COMPUTER ISSUE AND THE DEALERSHIP CANNOT DO ANYTHING TO SOLVE IT.

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TRANSMISSION PROBLEMS SINCE THE DAY I PURCHASED IT(3/31/2014). IT HESITATES FROM A DEAD STOP OR IN MOTION, SHUTTERS WHEN ACCELERATING FROM A STOP. SLIPS OUT OF GEAR FROM A DEAD STOP OR IN MOTION. AFTER I BROUGHT IT IN FOR A RECALL (1/18/2017) IT NOW SLIPS OUT OF GEAR AND DEALER SAYS IT NEEDS A NEW CLUTCH FOR $2,000 WHEN IT DID NOT HAVE THAT ISSUE BEFORE THE RECALL. I DRIVE 95% HIGHWAY. CAR HAS 76,000 MILES ON IT. IT'S AN AUTOMATIC. I'VE HAD MULTIPLE CARS WITH AUTOMATIC TRANSMISSIONS IN THEM AND THEY HAD OVER 200,000 MILES ON THEM WITH NO ISSUES. I BELIEVE THIS TRANSMISSION IS DEFECTIVE AND FORD NEEDS TO REPLACE IT. I HAVE BROUGHT THE CAR IN SEVERAL TIMES BEGINNING WITH THE FIRST WEEK I HAD IT WITH TRANSMISSION PROBLEMS. IT WOULD HAVE BEEN IN A LOT MORE BUT THEY STATED THIS IS NORMAL. I NOW HAVE A CAR I CAN'T DRIVE NOR HAVE $2,000 TO FIX IT. I TAKE VERY GOOD CARE OF MY CARS AND EXPECTED THIS TO LAST LONGER THAN 3 YEARS BEFORE A MAJOR REPAIR. NOW WITH THIS KNOWN ISSUE, MY $30,000 VEHICLE THAT I PAID FOR ONLY 3 YEARS AGO IS ONLY WORTH ABOUT $6,000 ON A TRADE IN. I STILL OWE $12,000 ON IT. HOW IS THIS NORMAL OR FAIR. REPAIRING A DEFECTIVE TRANSMISSION IS NOT A SOLUTION SINCE IT WILL FAIL AGAIN. IT NEEDS TO BE REPLACED. IS IT TRUE THAT FORD KNEW ABOUT THESE DEFECTIVE TRANSMISSIONS YET STILL INSTALLED THEM? THIS IS NOT FAIR TO US AS CONSUMERS TO KNOWINGLY BE SOLD A DEFECTIVE UNSAFE VEHICLE. PLEASE CONSIDER PLACING A RECALL ON THESE VEHICLES AS THEY ARE UNSAFE TO DRIVE IN THEIR CURRENT CONDITION.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 65 MPH, THE VEHICLE SHUTTERED AND STALLED. THE CONTACT ALSO STATED THAT THE FUEL GAUGE FAILED TO WORK WITHOUT WARNING AND THE VEHICLE RAN OUT OF FUEL. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND CALLED ROADSIDE ASSISTANCE FOR MORE FUEL. THE CONTACT RESTARTED THE ENGINE AND THE VEHICLE RETURNED TO NORMAL. THE FAILURE RECURRED TWICE. THE LOCAL DEALER (NORTH BROTHERS FORD LOCATED AT 33300 FORD RD, WESTLAND, MI 48185 (800) 586-4203) STATED THAT THE CONTACT HAD TO PAY TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,900.

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