What 2,644 owners told NHTSA about the 2014 Ford Focus RS

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE LUNGED FORWARD AND STALLED. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. AN INDEPENDENT MECHANIC WAS ABLE TO RESET THE CHECK ENGINE INDICATOR AND THE VEHICLE OPERATED FOR SEVERAL DAYS BEFORE THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO UPPER MARLBORO FORD (LOCATED AT 5701 CRAIN HIGHWAY, UPPER MARLBORO, MD 20772, TEL: (301) 627-5600). THE CONTACT WAS INFORMED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE ON SEVERAL OCCASIONS. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

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WHILE DRIVING HOME THROUGH THE VILLAGE AT UNDER 30MPH, SLOWING DOWN FROM 30MPH BECAUSE OF TRAFFIC STOP AHEAD, THE RIGHT FRONT SIDE OF VEHICLE CRASHED DOWN AND CONTROL WAS LOST CAUSING ME TO SIDESWIPE PARKED VEHICLE. THE PIECES OF THE FRONT END APPEAR TO HAVE FAILED AND WERE FALLING ALL OVER THE ROAD.

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RECEIVED A WARNING ON THE FREEWAY TO PULL OVER WHEN SAFE. WHEN SLOWING TO A STOP THE VEHICLE LOST ALL POWER AND HAD TO BE PUSHED OFF OF THE FREEWAY. A POWER CYCLE OF THE CAR RESTORED POWER.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (PENSKE FORD, LOCATED AT 8970 LA MESA BLVD, LA MESA, CA 91941; (877) 736-8037) WAS CONTACTED SEVERAL TIMES AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY UNTIL DECEMBER. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ..UPDATED 09/25/17 *BF UPDATED 10/13/2017*JS

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THIS VEHICLE SHUTTERS ON ACCELERATION FROM A STOP SO BAD YOU HAVE TO HOLD ON TO THE STEERING WHEEL TIGHTLY. HAS ALREADY HAD THE CLUTCH REPLACED. THIS OCCURS EVERY TIME THE VEHICLE IS AT A STOP. I MARKED THE DATE AS AUGUST 18TH,BUT IT HAPPENS EVERY DAY.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS ELECTRIC. THE CONTACT STATED THAT THE VEHICLE SHUTTERED AND SHOOK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO WILLOW BOOK FORD (7301 KINGERY HIGHWAY, WILLOWBROOK, IL) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND THE CLUTCH ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 73,744.

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FOCUS WAS BOUGHT BRAND NEW WITH 24 MILES ON IT, DECEMBER OF 2013. AROUND 6 MONTHS INTO HAVING IT THE FOCUS STARTED TO SHUDDER ANYTIME THE GAS PEDAL WAS PRESSED, THEN WILL TAKE OFF LIKE NORMAL AFTER A FEW SECONDS. THIS IS HAPPENING DRIVING DOWN THE ROAD OR COMING FROM A STOP. WE'VE ALMOST BEEN HIT SEVERAL TIMES DUE TO DELAYS IN INTERSECTIONS. IT HAS BEEN TAKEN TO FORD MANY TIMES FIRST THEY WOULD TELL US "OH IT IS JUST THE WAY THE ENGINE WORKS, IT'S HOW YOU GET GREAT MILEAGE".. THEN HEARD ABOUT THE RECALL, TOOK IT IN AND THEY REPLACED THE AC CLUTCH TELLING US THAT IS WHY IT SHUDDERED. NOT EVEN A WEEK LATER SAME PROBLEMS STARTED HAPPENING. THEY KEPT REFUSING TO FIX THE PROBLEM. NOW, AFTER THE MANUFACTOR WARRANTY IS EXPIRED THEY TELL US THE CLUTCHES NEED TO BE REPLACED , AND THAT IT IS NOT COVERED UNDER TRANSMISSION WARRENTY.. THIS HAS BEEN ON GOING SINCE 2014, IT NEEDS TO BE FIXED. ALSO THE HORN STOPPED WORKING ONE DAY FOR NO REASON AT ALL, THEY LOOKED AT THAT IT. THE TECH SAID THEY NEED TO REPLACE THE ENTIRE HORN AND THAT ITS A COMMON PROBLEM AMONG THE FOCUS . THIS IS UNACCEPTABLE AND FORD NEEDS TO FIX THESE PROBLEMS.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE THE VEHICLE WAS STATIONARY, THE HORN WOULD NOT SOUND WHEN PROMPTED. THE CONTACT STATED THAT THERE WAS A DEFECT IN THE HORN. THE VEHICLE WAS PREVIOUSLY REPAIRED AT CLASSIC FORD OF SMITHVILLE IN NORTH CAROLINA PER NHTSA CAMPAIGN NUMBER: 16V645000 (STRUCTURE). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC IN FOUR OAKS, NORTH CAROLINA, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.

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HATCH OPEN WARNING LIGHT CAME WHEN I HIT A BUMP WHILE DRIVING ON INTERSTATE AT APPROX 60 MPH. LIGHT HAS COME ON BEFORE WHILE CAR WAS PARKED BUT NEVER WHILE IN MOTION AT HIGHWAY SPEEDS. HAVE OVER 37000 MILES ON IT. REAR HATCH RECALL WAS COMPLETED IN JANUARY

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I WAS DRIVING MY 2014 FORD FOCUS CAME TO A LIGHT TO MAKE A RIGHT TURN, CAME TO A STOP, THEN PROCEEDED TO TURN WHEN CAR HESITATE TO DRIVE WHEN I PRESSED ON THE GAS, IT WAS LIKE THE CAR HAD SHUT DOWN, ENGINE LIKE WAS FLASHING, BUT WAS ABLE TO COAST TO A AREA WHERE I WAS SAFE . TURNED IGNITION OFF THEN TRIED TO RESTART, CAR WOULD NOT START .

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FOR THE SECOND TIME NOW, MY TRANSMISSION IS JERKING, STUTTERING, AND HESITATING, WITH THE ADDITION OF IT COMPLETELY NOT GOING INTO DRIVE AT ALL THIS TIME, AND THE CHECK ENGINE LIGHT CAME ON. THIS ISSUE HAS BEEN KNOWN BY FORD FOR A VERY LONG TIME, AND YOU AT THE NHTSA HAVE BEEN INFORMED AS WELL. THE DEALERSHIP SUPPOSEDLY FIXED THIS ONCE, AND I HAVE THAT PAPERWORK, BUT LIKE THOUSANDS OF OTHER CONSUMERS WHO ARE HAVING THIS ISSUE AND HAD IT SUPPOSEDLY FIXED, IT HAS RETURNED! WHY ARE YOU WAITING UNTIL THIS ACTUALLY KILLS SOMEONE, BEFORE YOU DO ANYTHING? MY FIANCE WAS AT AN ONRAMP ENTRANCE THAT WAS RIGHT AT THE GAS STATION WHEN THIS HAPPENED THIS TIME AND BECAUSE IT WOULDN'T EVEN SWITCH TO DRIVE, HE WAS ALMOST REAR ENDED. SOMEONE IS GOING TO GET HURT OR KILLED WITH THIS TRANSMISSION. IT EFFECTS PEOPLE IN VARIOUS WAYS, AT VARIOUS TIMES, HAS CAUSED SOME PEOPLE TO RECEIVE TICKETS BECAUSE IT REFUSED TO DECELERATE IN SCHOOL ZONES, WHICH COULD HAVE KILLED CHILDREN, IT STUTTERS UPON ACCELERATION AND THEN JERKS INTO SPEED, IT DOESN'T GO INTO GEAR AT TIMES, IT ISN'T SHIFTING PROPERLY, AND ALL KINDS OF STUFF. AND EVEN WHEN THE DEALERSHIP "FIXES" IT, IT IS A TEMPORARY FIX AND IT GOES BACK INTO THE SAME ISSUE WITHIN 40,000 MILES. THIS IS A VERY SERIOUS AND DANGEROUS ISSUE THAT ISN'T BEING TAKEN SERIOUSLY ENOUGH! IT IS VERY WELL KNOWN BY FORD, AS WHEN I TOOK IT TO DEALERSHIP FOR THIS THE FIRST TIME, THE GUY (I HAVE ALL HIS INFO AND PAPERWORK) INFORMED ME THAT JUST AT THAT DEALERSHIP ALONE, THEY DO ABOUT THREE OF THOSE TRANS ISSUES PER DAY. ALL THEY DO IS " SEE HISTORY FOR SOP. INSTALLED BV6Z 7B546 F: CLUTCH ASY. VERIFIED CONCERN. CHECK OASIS. FOUND TSB 15-0120. REPROGRAMMED PCM AND TCM. CLEARED CODES....REMOVED AND REPLACED TRANSMISSION AND NEW CLUTCH...REPROGRAMMED...ETC.." WHICH IS ONLY A TEMPORARY FIX AND THEY KNOW IT. EVERYONE HAS TO BRING BACK OVER AND OVER! SOMEONE WILL DIE!!

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE TO APPROXIMATELY 70 MPH, THE VEHICLE FAILED TO RESPOND OR WOULD JERK EXCESSIVELY UNTIL THE DESIRED SPEED WAS REACHED. BROADWAY FORD DIAGNOSED THAT THE CLUTCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT RETURNED THE VEHICLE TO THE DEALER WHO DIAGNOSED THE SAME FAILURE. THE CONTACT WAS INFORMED THAT THE FAILURE WOULD CONTINUE DESPITE A REPAIR. THE VEHICLE WAS NOT REPAIRED AND THE CONTACT TRADED IN THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBER: 12381390. THE CONTACT STATED THERE WAS A CLASS ACTION LAWSUIT; HOWEVER, BECAUSE THE VEHICLE ONLY RECEIVED DIAGNOSTIC TESTING REGARDING THE FAILURE TWICE RATHER THAN AT LEAST THREE TIMES, THE CONTACT WAS NOT ABLE TO RECEIVE REIMBURSEMENT. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. *JS

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WHEN DRIVING VECHICAL IT WILL SOMETIMES SHUTTER WHEN GOING UP AN INCLINE AND WHEN I STOPS AT A STOP LIGHT OR SIGN AND I ACCELERATE THE CAR TO GO THE CAR WILL LUNG FORWARD AT TIMES. I HAVE A LITTLE OVER 17,000 MILES ON MY CAR AND AS OF AUGUST 7TH 2017 THE CLUCHES HAVE TO BE REPLACED BY A FORD DEALERSHIP.

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THE TRANSMISSION ON THIS VEHICLE IS TERRIBLE. I HAVE TAKEN THE CAR IN FOR THE RECALL ON THE CLUTCH ASSEMBLY BUT THAT HAS NOT HELPED THE ISSUE. THERE IS MAJOR HESITATION WHEN FIRST APPLY THE GAS PEDAL AT TAKE OFF AND IT CAUSE THE CAR TO "JUMP" OR HESITATE. THIS AS ALMOST CAUSED ACCIDENTS ON MAY OCCASIONS AND YOU HAVE TO BE REALLY CAREFUL WHEN PULLING INTO THE FLOW OF TRAFFIC. I FEEL THAT IT IS A REAL SAFETY ISSUE AND I AM NOT SURE WHAT THE FIX IS SINCE THEY HAVE REPAIRED IT ONCE ALREADY. IT DOESN'T HAPPEN ON A HIGHWAY, IT ONLY HAPPENS WHEN TAKING OFF FROM A STOPPED POSITION. THIS HAS BEEN AN ON GOING ISSUE SINCE I PURCHASED THE VEHICLE. IT IS THE LAST FORD PRODUCT I WILL EVER OWN, BAD DESIGN

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. EDDINS FORD IN MADISON, VIRGINIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE DUE TO ONLY RECEIVING A FEW OF THEM PER MONTH FROM THE MANUFACTURER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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THE VEHICLE HORN HAS STOPPED WORKING COMPLETELY.

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2014 FORD FOCUS POWER STEERING ISSUE WHILE DRIVING THIS VEHICLE THE POWER STEERING FAILED WHILE MAKING A RIGHT TURN ON A BUSY ROADWAY IN A URBAN AREA. THE STEERING WHEEL LOCKED IN THE TURNING POSITION AND THE POWER STEERING ASSIST WARNING LIGHT CAME ON. I HAD TO PUT THE VEHICLE IN PARK AND TURN THE IGNITION OFF. I TURNED THE IGNITION BACK ON AND PUT THE VEHICLE IN DRIVE AND THE VEHICLE'S POWER STEERING FAILED ONCE MORE AND THE STEERING WHEEL LOCKED A SECOND TIME. I ONCE AGAIN PUT THE VEHICLE IN PARK AND TURNED OFF THE IGNITION AND REMOVED THE KEY. I WAITED SEVERAL SECONDS AND STARTED THE IGNITION, PLACED THE VEHICLE IN DRIVE AND THE VEHICLE ONCE AGAIN FAILED. I HAD THE CAR TAKEN TO THE DEALERSHIP FOR SERVICING AND WAS TOLD THAT THIS IS A COMMON ISSUE THIS VEHICLE HAS AND IT WOULD TAKE SEVERAL WEEKS TO REPAIR DUE TO THE VOLUME OF REPAIRS THIS DEALERSHIP HAS AT THE MOMENT. I HAD THIS SAME VEHICLE REPAIRED SEVERAL MONTHS AGO FOR THE TRANSMISSION ISSUE THAT IS CURRENTLY UNDER RECALL. THE CAR PERFORMED FAIRLY WELL AFTER THE REPAIR. THE SAME HESITATION ISSUE BEGAN AGAIN A FEW WEEKS AGO AND NOW THIS ISSUE AROSE AS WELL. I ASKED THE DEALER IF THIS TOO WOULD BE COVERED UNDER THE RECALL / WARRANTY AND WAS TOLD THE TRANSMISSION WAS BUT THEY DID NOT KNOW IF THE POWER STEERING ISSUE WAS BUT WOULD GET ME AN ANSWER FROM FORD. I'VE READ ALL THE OTHER COMPLAINTS REGARDING THIS VEHICLES ISSUES AND MY EXPERIENCE IS THE EXACT SAME. THERE'S NO DOUBT IN MY MIND THAT FORD IS WELL AWARE OF THIS ISSUE JUDGING ON HOW MANY FORMAL COMPLAINTS HAVE BEEN ISSUED. I WILL BE LETTING GO OF THIS VEHICLE WHEN IT IS REPAIRED. I WILL NOT OPERATE THIS 2014 FORD FOCUS IN GOOD CONSCIENCE KNOWING FULL WELL THAT IT PRESENTS A SIGNIFICANT LIABILITY TO MY SAFETY AND THE SAFETY OF OTHERS.

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WHEN DRIVING AT LOW SPEEDS TRANSMISSION SHIMMERS AND THERE IS HESITAION. ALSO WHEN STARING OFF FROM A STOP THE CAR IS SLOW AT ACCELERATING. WINDSHIELD WIPERS WHEN SET TO LOW OR HIGH ONLY RUN FOR A FEW MINUTES THEN SWITCH TO INTERMITTENT. I WAS ALMOST IN AN ACCIDENT TODAY TELRAVELING AT 50 MPH BECAUSE THE WINDSHIELD WIPER ISSUE IN A BAD STORM WIPERS STOPPED AND WENT TO INTERMITTENT. THE POWER TRAIN ISSUE STARTED IN 2015.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE THE VEHICLE WAS OPERATED AT NORMAL SPEEDS AND IT EXPERIENCED A LOSS OF POWER STEERING. THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE TOWED TO CHAPMAN FORD WHERE IT WAS DIAGNOSED THE STEERING COLUMN NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 31,000.

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MY DAUGHTER WAS DRIVING HER NEW/USED FORD FOCUS INTO TOWN AND THE EPAS--POWER STEERING ASSIST FAULT CODED AND SHE HAD NO POWER STEERING. SHE WAS GOING ROUGHLY 55 AND SHE COULD NOTICE IT BECOMING HARDER TO STEER. BY THE TIME SHE MADE IT SO A PARKING LOT FOR SAFETY IT WAS CLOSE TO NON-STEERABLE. IT BECAME HARD FOR HER TO STEER AND LUCKILY SHE DID NOT HAVE OR CAUSE AND ACCIDENT WITH THE SUDDEN CHANGE. SHE TRIED TO ASSESS WHAT WAS WRONG WHICH IS WHEN WE LEARNED THERE IS NO POWERSTEERING FLUID AS IT HAS AND ELETRIC STEERING ASSIST INSTEAD. IT DOESN'T WORK NOW AND SHORTLY AFTER THIS CODE FAULTED THE ENTIRE CAR SHUT DOWN. IT WON'T START AND IS USELESS--FORD REPLACED A PERFECTLY GOOD STEERING SYSTEM WITH CRAP. I HOPE NOBODY GETS HURT BE THIS DEFECTIVE SYSTEM.

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WHEN PRESSING THE GAS PEDAL, IT SHAKES AND HESITATES AND JUMPS/SHUTTERS FOR SEVERAL SECONDS UNTIL IT GETS UP TO A CERTAIN SPEED. THIS HAPPENS ON THE HIGHWAY AND BASICALLY EVERYWHERE I AM STARTING FROM A COMPLETE STOP. IT HAS ALSO STARTED HESITATING WHEN PUT INTO GEAR. MY SON DRIVES THIS CAR SOMETIMES AND I'M AFRAID FOR HIS SAFETY BECAUSE YOU DON'T KNOW IF IT'S GOING TO GO OR NOT WHEN YOU PULL OFF FROM A STOP.

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DELAYED ACCELERATION AND PROBLEMS WITH DOWNSHIFTING RESULT IN UNSAFE MOVEMENT. THESE UNSAFE CONDITIONS OCCUR WHEN ACCELERATING FROM A STOP, DECELERATING, AND WHILE IN MOTION ON CITY STREETS AND HIGHWAYS. THE CLUTCH HAS BEEN REPLACED TWICE AND YET THE PROBLEM CONTINUES. MY VEHICLE ONLY HAS 38,000 MILES ON IT. THESE PROBLEMS HAVE BEEN PRESENT SINCE THE DAY I DROVE THE BRAND NEW CAR OFF THE LOT. I HAVE NOT BEEN IN AN ACCIDENT BECAUSE OF THIS YET, BUT FEEL VERY UNSAFE AND AN ACCIDENT IS INEVITABLE. FORD SERVICE HAS BEEN UNABLE TO FIX THE PROBLEM.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE DID NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT CALLED THE MANUFACTURER AND WAS ADVISED TO BRING THE VEHICLE TO THE DEALER (PEACOCK FORD IN MAITLAND, FLORIDA) FOR DIAGNOSTIC TESTING. THE VEHICLE WAS DIAGNOSED AS HAVING CLUTCH FAILURE. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED FOUR OTHER TIMES AND THE VEHICLE WAS TAKEN TO SUN STATE FORD IN ORLANDO, FLORIDA. THE CLUTCH WAS REPLACED AGAIN, BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.

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GOT A FLAT TIRE. CALLED ROADSIDE ASSISTANCE AND HIS TOOLS WERE NOT ABLE TO REMOVE THE BOLTS NOR WAS MY CROWBAR FROM FORD. STRIPPED BOLTS AND SWELLING. TOOK CAR TO DISCOUNT TIRE THEY SAID THIS IS COMMON WITH FORD CARS AND THAT THE MATERIALS USED ON THE BOLTS WERE NOT OF GOOD QUALITY. RECALL SHOULD BE LOOKED INTO. I HAD THE FLAT WHILE I WAS AT HOME. BUT IF THIS WOULD HAVE HAPPENED ON THE HIGHWAY I WOULD HAVE HAD TO CALL A TOW TRUCK. WHICH IS NOT SAFE. ADVISED TO GET ALL OF THE BOLTS REPLACED.

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2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO TRANSMISSION SLIPS AND SHUDDERS. CONSUMER STATES VEHICLE HAS MANUAL TRANSMISSION DISGUISED AS AUTOMATIC TRANSMISSION. *SMD THE CONSUMER WAS ADVISED BY THE DEALER THAT VEHICLE WAS OPERATING AS DESIGNED. THE VEHICLE WAS REPROGRAMMED AND THE CLUTCH WAS REPLACED. THE FAILURE WORSENED. THE MAUFACTURER WAS CONTACTED, BUT DID NOT OFFER ANY ASSISTANCE. *JS

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