What 2,644 owners told NHTSA about the 2014 Ford Focus RS

THE 2014 FORD FOCUS TRANSMISSION CONTROL MODULE (TCM) IS DEFECTIVE. IN 2018, THE VEHICLE WAS AT A STOP LIGHT AND WHEN THE DRIVER BEGAN TO ACCELERATE, THE VEHICLE WENT INTO REVERSE. NUMEROUS REOCCURRING ISSUES MOST RECENT WAS ON OR ABOUT 1/16/19. THIS IS THE 7TH TIME THE 2014 FORD FOCUS HAS BEEN TAKEN INTO THE FORD DEALERSHIP FOR THE SAME ISSUES OF SHUDDERING, MISFIRING, FAULTY CLUTCH, ENGINE LIGHT ON AND TCM MALFUNCTION . DEALER SERVICE COUNSELOR/TECHNICIAN REPORTS THE TCM IS DEFECTIVE AND OWNER WILL CONTINUE TO HAVE THIS ISSUE WHENEVER THE MODULE OVERHEATS.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STALLED IN THE MIDDLE OF TRAFFIC. THE VEHICLE WAS PULLED OVER TO THE ROAD SHOULDER. AFTER THE CONTACT ADDED FUEL TO THE VEHICLE, THE BODY OF THE VEHICLE SHOOK VIOLENTLY. ALSO, THE VEHICLE ACCELERATED ON ITS OWN AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO NORTH SIDE FORD (12300 SAN PEDRO AVE, SAN ANTONIO, TX 78216, (210) 525-9800) WHERE IT WAS DIAGNOSED THAT THE HORN NEEDED TO BE REPLACED AND NEW TAIL LIGHTS WERE NEEDED. THE HORN AND TAIL LIGHTS WERE REPAIRED, BUT NOT THE POWER TRAIN AND ENGINE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 86,514.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. WITHIN LESS THAN SIX MONTHS OF PURCHASING THE VEHICLE FROM AUTONATION FORD (1400 INTERSTATE 20 W, ARLINGTON, TX 76017, 1-(817) 200-4503), IT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (ENGINE AND ENGINE COOLING) AND FIELD SERVICE ACTION NUMBER: 14M02 (TRANSMISSION CONTROL MODULE EXTENDED WARRANTY COVERAGE). THE DEALER HAD NOT VERIFIED IF THERE WOULD BE AN OPTION FOR A LOANER VEHICLE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED REDUCED ENGINE POWER. THE CONTACT STATED THAT THE VEHICLE WAS UNABLE TO BE DRIVEN BECAUSE IT COULD STALL AT ANY MOMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR

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THREE SEPARATE INCIDENTS. ALL THREE INCIDENTS HAPPENED WHILE FIRST STARTING VEHICLE, PUTTING VEHICLE IN REVERSE, AND THEN THE STEERING WHEEL LOCKS UP AND A STEERING ASSIST FAILURE WARNING COMES ON. STEERING WHEEL WILL NOT MOVE. HAD TO PULL BACK IN TO PARKING SPOT AND TURN CAR OFF. UPON TURNING THE VEHICLE BACK ON, THE STEERING WHEEL IS BACK TO NORMAL AND THE WARNING IS GONE. TERRIBLE VEHICLE. FEEL UNSAFE DRIVING MY CHILD IN IT. NEVER WILL BUY ANOTHER FORD EVER AGAIN.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF, ERRONEOUSLY SHIFTED, AND SURGED BACKWARDS WHILE STOPPED. THE VEHICLE WAS TAKEN TO CROSSROADS FORD OF WAKE FOREST (10101 CAPITAL BLVD, WAKE FOREST, NC) WHERE IT WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V735000(FUEL SYSTEM). AFTER THE CONTACT RETRIEVED THE VEHICLE, THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.

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SHUTTERING AT TAKE OFF, SLALLING WHEN IN MOTION HAS BEEN DOING THIS FOR SEVERAL WEEKS

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THIS VEHICLE HAS BEEN A PROBLEM EVER SINCE OWNERSHIP. ON TWO SEPARATE OCCASIONS THIS VEHICLE HAS ALMOST GOT MY DAUGHTER SERIOUSLY INJURED OR EVEN KILLED. WHILE DRIVING ON THE INTERSTATE OR ROAD THE VEHICLE JUST SHUTS OFF AND LOSES ALL FUNCTIONS. THIS HAS HAPPENED TWICE. DRIVERS BEHIND HER HAVE ALMOST HIT HER FROM BEHIND BECAUSE THEY HAVE NO WHERE ELSE TO GO. BESIDES THIS THE VEHICLE HAS BEEN RECALLED SEVERAL TIMES. THIS VEHICLE IS IN THE SERVICE DEPARTMENT MORE THAN IT IS DRIVEN. THIS IS A SERIOUSLY DANGEROUS VEHICLE TO BE DRIVEN.

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THE CAR TURNED COMPLETELY OFF, ENGINED LIGHT WOULD COME ON AND OFF, THE CAR WOULD STALL AND WHILE DRIVING ON THE INTERSTATE THE ACCELERATION DIDN'T WORK AND THE CAR STARTED MOVING BACKWARDS.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE CLUTCH FAILED AND THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TAKEN TO COURTESY FORD LINCOLN (1313 NE 122ND AVE, PORTLAND, OR 97230, (503) 255-1771) WHERE THE CLUTCH WAS REPAIRED AND THE POWER TRAIN CONTROL MODULE WAS REPROGRAMMED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 34,475. *TT CONSUMER STATED VEHICLE SHUDDERS ON ACCELERATION, INCONSISTENT ACCELERATION NO CHECK ENGINE LIGHT. DEALERSHIP REPROGRAMMED & CM. ON MARCH 2016 VEHICLE SHUDDERS ON ACCELERATION INCONSISTENT ACCELERATION. NO CHECK ENGINE LIGHT. DEALERSHIP REPLACED THE CLUTCH. ON AUGUST 2016 RECALLED TRANSMISSION DEALERSHIP REPLACED THE CLUTCH. IN AUGUST OF 2016 RECALLED TRANSMISSION WAS REPLACED. ON MAY 2017 VEHICLE SHUDDERS ON ACCELERATION: INCONSISTENT ACCELERATION AND NO CHECK ENGINE LIGHT. DEALERSHIP REPLACED THE CLUTCH. ON FEB. 2019 VEHICLE SHUDDERS ON ACCELERATION INCONSISTENT ACCELERATION NO ENGINE LIGHT. DEALERSHIP REPLACED CLUTCH. THE CHECK ENGINE LIGHT HAS NOT ILLUMINATED DURING ANY OF THESE SITUATIONS. EACH REPLACED CLUTCH HAS FAILED TO WORK SAFELY AND PREDICTABLY. THE VEHICLE SHUDDERS AND HESITATES AT ALL SPEEDS WHEN ACCELERATING FROM ONE GEAR TO THE NEXT. THE VEHICLE DOES NOT PREDICTABILITY AND RELIABILITY ACCELERATE INTO TRAFFIC AT HIGHWAY SPEEDS. THE DEALERSHIP HAS REPLACED EACH CLUTCH. THE MANUFACTURER EXTENDED MY WARRANTY BUT WILL NOT BUY THE VEHICLE BACK. A CLASS ACTION LAWSUIT EXISTS FOR THIS PROBLEM.*JB

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING, THE VEHICLE LOST POWER AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE VEHICLE WAS TAKEN TO DICK SMITH FORD OF COLUMBIA (LOCATED AT 7201 GARNERS FERRY RD, COLUMBIA, SC 29209, (803) 254-4000) WHERE IT WAS DIAGNOSED, BUT A FAILURE CODE COULD NOT BE LOCATED. THE VEHICLE WAS NOT REPAIRED. WHILE DRIVING, THE REAR DRIVER'S SIDE DOOR OPENED INDEPENDENTLY AND THE INSTRUMENT PANEL INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V643000 (LATCHES/LOCKS/LINKAGES) AND 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE OPERATING THE VEHICLE, THE FUEL GAUGE DISPLAYED INACCURATE INFORMATION AND INDICATED THAT MORE FUEL WAS IN THE FUEL TANK THAN ACTUALLY WAS IN THE TANK. THE VEHICLE WAS TAKEN TO DON GASGARTHS FORD (3156 TAMIAMI TRAIL, PORT CHARLOTTE, FL) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS FAULTY WAS AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 40,000.

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THE DUAL-CLUTCH TRANSMISSION IN MANY FORD PRODUCTS HAS ISSUES. THE CARS OFTEN SLAM INTO GEAR OR FEEL LIKE THEY ARE SLIPPING.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD A GRINDING SOUND COMING FROM THE FRONT DRIVER SIDE WHEEL. UPON INSPECTION, IT WAS DISCOVERED THAT THE FRONT BRAKE CALIPER WAS FAULTY. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (KOONS FORD, 6970 SECURITY BLVD, BALTIMORE, MD) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. ALSO, WHILE OPERATING THE VEHICLE, THE SPEED WOULD SUDDENLY REDUCE AND THE VEHICLE WOULD FAIL TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTORS WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE FAILURE MILEAGE WAS 30,000.

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MY 2014 FOCUS ST STALLS EVERY TIME I COME TO A STOP EVEN WITH A FULL TANK OF GAS DUE TO A FAILING CPV WHICH IS PART OF THE CURRENT FORD RECALL 18V735. HOWEVER FORD HAS STILL NOT GOTTEN A REMEDY AND MY CAR HAS BEEN WAITING ALMOST ALMOST 4 MONTHS NOW FOR THIS RECALL TO BE READY SINCE IT STARTED.

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WHEN ACCELERATING, EITHER FROM A COMPLETE STOP OR WHILE IN MOTION, CAR SHUDDERS VIOLENTLY WHILE SWITCHING GEARS. SOMETIMES THIS RESULTS IN LOSS OF ACCELERATION.THIS HAS SCARED US QUITE A FEW TIMES WHEN ACCELERATING THROUGH AN INTERSECTION AS THE POWER LOSS HAS PUT US IN SITUATIONS WHEN AN ACCIDENT COULD EASILY HAVE OCCURRED. THIS SHUDDER HAPPENS 90% OF THE TIME WHEN ACCELERATING, AND IS GETTING WORSE. CLUTCHES WERE REPLACED NOT LONG AFTER WE BOUGHT IT (BOUGHT USED FROM DEALER IN 2016), AND WE WERE TOLD BY THE DEALER IN 2018 THAT THE CLUTCHES NEEDED TO BE REPLACED AGAIN, AND SINCE THEY WERE 2 MONTHS OUT OF WARRANTY, WE WOULD HAVE TO COUGH UP THE $1800 OURSELVES TO REPLACE THE CLUTCHES FOR THE SECOND TIME IN A CAR THAT WAS THEN 4 YEARS OLD.

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CAR IS VERY HESITANT WHEN ATTEMPTING TO ACCELERATE. HIGHLY CONCERNED OF RECALL REPAIR TIME FRAME DUE TO POSSIBILITY OF CRASH. THIS HAS OCCURRED SINCE PURCHASE IN 2016 DURING EVERY USE.

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MY CAR ACTUALLY STOPPED ON ME ON SUNDAY MAY 13, 2018 OFF I-35 ON FREEWAY. I WAS DRIVING WITH MY SON AND DAUGHTER IN LAW IN THE CAR AND I BEGIN TO FEEL THE CAR JUST SLOW DOWN. IT WAS FRIGHTENING BECAUSE I WAS ON THE FREEWAY AND WITH NO WARNING, THE CAR SLOWED DOWN TO "TURTLES PACE" AND I TRIED TO EXCELERATE BUT NOTHING HAPPENED. HAD TO IMMEDIATELY GET IN LANE TO GET CAR OFF THE FREEWAY. IT STALLED OUT. WE HAD TO WAIT FOR HOURS IN THE DARK UNTIL MY SON CAME TO PICK US UP. I HAD TO LEAVE THE CAR UNTIL THE NEXT DAY. I HAD THE CAR TOWED TO CAR REPAIR AND HE TOLD ME HE COULD NOT FIX IT BECAUSE OF RECALL. I HAD TO PAY THE CAR REPAIR FOR THE PART HE ORDERED THAT HE WAS NOT ABLE TO USE. I THEN HAD THE CAR TOWED TO AUTO NATION FORD IN ARLINGTON, TX AND THEY CHARGED ME TO FIX THE CAR AND DID NOT RECOGNIZE THE RECALL. I FELT LIKE AUTO NATION FORD DID NOT EVEN TRY TO SEE ANYTHING AS A RECALL THEY JUST WANTED THERE MONEY. MY CAR STILL HESITATES AND I AM REALLY AFRAID TO DRIVE IT BUT HAVE NO CHOSE

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MY CAR HAS LITERALLY LOST POWER AND TURNED OFF WHILE DRIVING AT SPEEDS IN EXCESS OF 55 MPH ON MULTIPLE OCCASIONS, ONCE ALMOST RESULTING IN A CRASH IN A LOCAL TRAFFIC TUNNEL. I HAVE ALSO BEEN STRANDED TWICE WITHOUT FUEL DUE TO INNACURATE DISTANCE TO EMPTY READINGS. THE LOCAL AUTONATION FORD DEALERSHIP IN MOBILE, AL HAS REFUSED TO REPROGRAM THE POWERTRAIN CONTROL MODULE PER THE RECALL ISSUED BY THE NHSTA WITHOUT A FEE OF $130. WHAT RECOURSE DO I HAVE TO HAVE THIS RECALL ADDRESSED AT NO EXPENSE WHICH IS CLEARLY EXPRESSED IN NHTSA RECALL NUMBER 18V735.

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CAR STALLED WHILE DRIVING DOWN A MAJOR HIGHWAY, HAD TO HAVE IT TOWED. FORD HAS NO CURRENT FIX FOR THE RECALL ON THE PCV VALVE. THE ONLY SOLUTION THEY GAVE ME WAS TO KEEP THE FUEL TANK ABOVE HALF FULL ("UNTIL THE VEHICLE IS SERVICED FOR THIS CONCERN CUSTOMERS ARE ADVISED TO MAINTAIN AT LEAST 1/2 TANK OF FUEL") , HOWEVER WHEN THE ISSUE OCCURRED FOR THE SECOND TIME I HAD OVER 3/4 OF A TANK. IVE CALLED THE CUSTOMER SERVICE LINE AND ALSO TALKED TO THE DEALERSHIP FROM WHERE I BOUGHT THE VEHICLE. WOULD NOT OFFER A RENTAL CAR BECAUSE THE CAR IS STILL DEEMED SAFE TO DRIVE ("AN ENGINE STALL WHILE DRIVING WITHOUT WARNING OR WITHOUT THE ABILITY TO RESTART, CAN INCREASE THE RISK OF A CRASH.")... ALTHOUGH IN THE RECALL LETTER RECEIVED SAYS "MAY INCREASE RISK OF CRASH". ALSO WITH THIS RECALL THEY SAY "CAUSING THE PLASTIC FUEL TANK TO DEFORM, RESULTING IN AN INACCURATE OR ERRATIC FUEL GAUGE INDICATION" HOW AM I TO KEEP MORE THAN A HALF A TANK IF THE VEHICLE DOES NOT REGISTER THE CORRECT AMOUNT OF FUEL IN THE TANK. THE CAR IS A 2014 AND HAS 54000MILES..

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VEHICLE'S ENGINE DOES NOT TURN OFF AFTER PLACING TRANSMISSION IN PARK, TURNING KEY TO OFF POSITION, AND THEN REMOVING KEY. ENGINE CONTINUES TO RUN UNTIL FUEL PRESSURE DROPS AND EVENTUALLY STALLS. IGNITION CIRCUIT REMAINS ENERGIZED AND WILL DRAIN BATTERY. THIS HAS HAPPENED MULTIPLE TIMES.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO DRIVE OUT OF THE PARKING LOT, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THEN LATER TOWED TO MAHWAH FORD SALES AND SERVICE (55 FRANKLIN TURNPIKE, MAHWAH, NJ 07430). THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM). THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL FEBRUARY OF 2019. THE VEHICLE WAS CURRENTLY STILL AT THE DEALER UNTIL THE PARTS FOR THE REPAIR ARRIVED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 50 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND AN AUDIBLE TONE WAS HEARD. ALSO, THE POWER STEERING BECAME INOPERABLE AND IT WAS DIFFICULT TO MANEUVER THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. MORRIE'S MINNETONKA FORD (LOCATED AT 13400 WAYZATA BLVD, MINNETONKA, MN 55305, (952) 546-5441) WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000. THE VIN WAS NOT AVAILABLE.

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GAS TANK NECK WILL NOT ALLOW GAS TO ENTER TANK. TRIED SEVERAL DIFFERENT PUMPS AND STILL COULD NOT FILL TANK. GAS KEEPS BACKING OUT.

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TAKATA RECALL. FROM A IDLE POSITION, TO THE INCREASING SPEED, AS THOUGH I AM STOPPED AT A RED LIGHT AND THEN THE LIGHT CHANGES TO GREEN. THE TRANSMISSION BUCKS AND SEEMS AS THOUGH THE GEAR DOES NOT CATCH IN THE PLACE IT IS SUPPOSED IT. I HAVE BROUGHT THIS TO MY DEALERS ATTENTION BUT I AM TOTAL NOTHING IS WRONG. THAT SHOULD NOT HAPPEN

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TAKATA RECALL. WHILE GOING DOWN THE HIGHWAY, MY CAR SHUDDERED HARDER THAN USUAL AND SEEMED LIKE IT LOST POWER. MY TRANSMISSION LIGHT CAME ON SOON AFTER THIS. I TOOK MY CAR TO A LOCAL DEALERSHIP AND THEY EXPLAINED THAT THERE WAS A RECALL ON MY CAR FOR A CONTROL MODULE THAT WOULD CAUSE MY CAR TO STALL WITHOUT NOTICE. WHEN MY CAR STALLED IT MADE A LOUD KNOCK AND MY CLUTCH BRAKE BROKE. THE DEALERSHIP TOLD ME THAT THE BREAKING OF MY CLUTCH BRAKE COULD NOT BE COVERED IN THE RECALL BECAUSE IT IS DIFFERENT SECTION OF THE TRANSMISSION. MY QUESTION IS IF THE TRANSMISSION IS FAULTY TO BEGIN WITH THEN WOULDN'T IT AFFECT MY CLUTCH BRAKE AND CAUSE IT TO BE UNDER TOO MUCH STRESS? I NOW HAVE TO PAY 1500$ TO HAVE IT FIXED, BUT THE RECALL IS FREE OF CHARGE.

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