What 2,644 owners told NHTSA about the 2014 Ford Focus RS

MY 2014 FORD FOCUS SHUDDERS AND JERKS WHEN TAKING OFF FROM A STOP. THIS IS EXTREMELY DANGEROUS ESPECIALLY AT TRAFFIC LIGHTS OR ON THE HIGHWAY BECAUSE IT IS EXTREMELY DIFFICULT TO RESUME DRIVING AFTER A SLOW DOWN, AND I AM SCARED THAT I WILL GET HIT BECAUSE MY CAR CANNOT ACCELERATE FAST ENOUGH. THIS HAPPENED RECENTLY IN MARCH OF THIS YEAR ON THE HIGHWAY, AND I WAS FORTUNATE TO ESCAPE BEING HIT AT THE LAST MINUTE. I HAVE TAKEN THE CAR TO TWO DIFFERENT FORD DEALERSHIPS IN HOUSTON FOR THEM TO CHECK IF THE CAR IS PART OF THE TRANSMISSION RECALL, BUT THEY WANTED TO CHARGE ME FOR THE DIAGNOSTIC TEST, I DO NOT THINK THIS IS FAIR SINCE THIS IS A KNOWN ISSUE WITH THIS CAR.

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MY VEHICLE WAS SERVICED UNDER 18S32 FOR A POTENTIAL STUCK EVAP PURGE VALVE CAUSING EXCESSIVE VACUUM IN THE FUEL SYSTEM. AS MY VEHICLE DID NOT HAVE A FAILED PART AT THE TIME OF THE RECALL SERVICE, ONLY A PCM UPDATE WAS PERFORMED. LESS THAN 2 MONTHS AFTER THE RECALL SERVICE, THE PURGE VALVE FAILED AND CAUSED RANDOM STALLS OF THE VEHICLE, INCLUDING WHILE THE VEHICLE WAS IN MOTION. FORD CLAIMS THE RECALL WAS COMPLETED AND I, THE CONSUMER, AM RESPONSIBLE FOR THE COST OF THE REPAIRS, EVEN WITH THE ORIGINAL PART, SUBJECT TO THE RECALL 18S32, WAS THE FAULT FOR THE ISSUE. I BELIEVE THAT THE RECALL NEEDS TO BE RE-OPENED ON ALL THE VEHICLES THAT DID NOT HAVE THE PURGE VALVE REPLACED AND THE PART NEEDS TO BE REPLACED TO PREVENT FUTURE SAFETY ISSUES WITH THE VEHICLE.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ACCELERATING FROM A STOP, THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO FOX FORD LINCOLN (2501 N ELSTON AVE, CHICAGO, IL 60647, (773) 687-7800) WHERE THE TRANSMISSION CLUTCH WAS REPLACED THREE TIMES AND THE POWER TRAIN CONTROL MODULE WAS REPAIRED ONCE; HOWEVER, THE FAILURE CONTINUED. THE DEALER INFORMED THE CONTACT TO HAVE THE TRANSMISSION CLUTCH REPAIRED A FOURTH TIME. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 63,286.

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MULTIPLY SAFETY RECALLS AND I TOOK TO 2 DIFFERENT DEALERSHIPS, BUT DEALERSHIPS REFUSED TO DO OR TO FIX MY CAR. NOW MY CHECK ENGINE LIGHT IS ON AGAIN. CODE READER HAS 2 CODES 1450 AND 144A. NEEDS TO BE REPAIRED, BUT DEALERSHIP FILED A FALSE REPORT STATING THE RECALLS WERE ALREADY DONE. IT IS NOT THE CASE. THE ONLY RECALL THAT WAS DONE WAS FOR THE DOOR LATCHES. THE PURSE VALVE AND FUEL SENSORS STILL NEED TO BE FIXED.

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TWO DIFFERENT INCIDENTS: (3/13/18) WHILE DRIVING, THE POWER STEERING WENT OUT AND THE LIGHT CAME ON "STEERING ASSIST FAULT - SERVICE REQUIRED". AFTER THAT, PULLED OVER AND TURNED OFF THE VEHICLE AND WAITED A FEW MINUTES BEFORE TURNING BACK ON. AFTER RESTARTING, THE STEERING WORKED OKAY AGAIN. HAD THIS LATER CHECKED BY ASTORIA FORD, AND THEY COULD NOT FIND ANYTHING WRONG (EVEN AFTER RUNNING THE CODES). THEN ON 3/15/19, GOT IN THE VEHICLE AND STARTED IT AND THE LIGHT CAME ON AGAIN. THIS TIME EVEN AFTER STOPPING AND RE-STARTING THE ENGINE (WAITING @ 5-10 MINUTES) THE LIGHT REMAINED ON AND THERE WAS NO STEERING. CURRENTLY, THE VEHICLE IS AT A ASTORIA AAMCO GETTING CHECKED THOROUGHLY BY A VERY COMPETENT, HIGHLY EXPERIENCED MECHANIC TO GET THIS RESOLVED FOR OUR SAFETY.

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AFTER PUTTING THE CAR IN FIRST GEAR BECAUSE IT'S A MANUAL TRANSMISSION AND MOVING FORWARD. MY CAR ISNOT LOCKING AND I GO SOMETIMES UPWARDS OF 100 FEET OR MORE BEFORE IT SHOWS THAT THE CAR IS LOCKED. BUT I AM NOT HEARING THE CAR LOCK LIKE IT SHOULD. IT DOES THE SAME THING IN REVERSE.

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CAR SHUDDERS WHEN ACCELERATING FROM A STOP THROUGH THE 1ST GEAR. HAD SOFTWARE RESET AND CLUTCH REPLACED, BUT THE PROBLEM STILL EXISTS. THERE IS A TECHNICAL SERVICE BULLETIN ON THIS ISSUE, AND AS I UNDERSTAND, I CAN HAVE THE SOFTWARE RESET AND CLUTCH REPLACED 2 MORE TIMES, AND THEN POSSIBLY GET SOME MONETARY ABATEMENT IF IT'S STILL NOT FIXED.

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MY FORD FOCUS DRIVERS SIDE DOOR LATCH BAILED. THE DOOR LATCH WAS RECALLED AND I HAD ALL THE DOORS FIXED FROM THE RECALL. THE DOOR WOULD NOT CLOSE AND LATCH PROPERLY. I HAD TO HOLD THE DOOR SHUT TO GET BACK HOME. I WENT TO THE FORD DEALER LATER THAT DAY AND THE CUSTOMER SERVICE MANAGER SAID HE DIDN'T HAVE THE PART BUT HE WAS TRYING TO GET PERMISSION TO SEPARATE THE 4 PACK OF LATCHES AS PART OF THE RECALL. IF MY CAR WAS FIXED AS PART OF THE RECALL, WHY DID THE LATCH FAIL? THEY WERE ABLE TO SEPARATE THE FOUR PACK OF LATCHES AND FIX MY CAR, BUT I'M CONCERNED THIS COULD HAPPEN TO OTHERS, ESPECIALLY SINCE THERE IS A RECALL ON SOME PART OF THE LATCHES.

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EVERY TIME MY FORD FOCUS SHIFTS FROM 1ST-2ND OR 2ND-3RD THE ENTIRE CAR NOT ONLY SHUTTERS BUT ITS EXTREMELY SLUGGISH AND SEEMS LIKE IT'S GOING TO STALL OUT. (AUTOMATIC TRANSMISSION) THERE ARE NO WARNING LIGHT LIT ON MY DASH AND THE CAR BARELY HAS 56,000 MILES ON IT. WHEN I BOUGHT THE CAR IT HAD 35,000 MILES AND THE PROBLEM EXISTED THEN AND HAS PROGRESSIVELY GOTTEN WORSE. YESTERDAY I WAS AT A YIELD SIGN TO ENTER THE ROUND ABOUT NEAR MY HOUSE AND WHEN I PRESSED THE GASS MY CAR SHUTTERED HORRIBLY AND ONLY WENT FORWARD A FEW FEET, I WAS NEARLY STRUCK BY A TRUCK THAT HAD TO SUDDENLY SWERVE TO KEEP FROM HITTING US. I TOOK MY FOOT OFF THE GAS. WHEN I PRESSED IT AGAIN, THIS TIME WITH MORE FORCE, IT SHUTTERED AND JERKED SO HARD IT FORCEFULLY THREW MY HEAD BACK AGAINST THE SEAT! MY 5YR OLD DAUGHTER THAT WAS IN THE BACK SEAT WAS CRYING UNCONTROLLABLY, SCARED BECAUSE WE WERE ALMOST HIT BY A TRUCK! THE SEATBELTS IN THE BACKSEAT OF MY CAR, HAVE CAME UNBUCKLED SEVERAL TIMES WHILE MY 2YR OLD AND 5YR OLD CHILDREN WERE IN THEIR CARSEATS. WHEN I ATTEMPT TO REBUCKLE THEM IT TAKES ABOUT 15- 20 MINUTES OF MY CONSISTENTLY TRYING TO GET THE BUCKLE TO LATCH ONTO THE SEATBELTS!

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WHILE DRIVING THE VEHICLE IN TRAFFIC, MY 17 YEAR OLD DAUGHTER HAS EXPERIENCED EXTREME SHUTTERING, FOLLOWED BY ENGINE SHUT OFF. THIS HAS HAPPENED 3 TIMES AT MULTIPLE SPEEDS, ONCE DECELERATING AT A RED LIGHT, ONCE ACCELERATING WHILE MERGING INTO TRAFFIC AND ONCE WHILE DRIVING 45 MPH ON A HIGHWAY. LUCKILY, SHE HAS NOT YET BEEN INVOLVED IN A CAR ACCIDENT AS A RESULT. AFTER THE FIRST INCIDENT, THE CAR WAS SERVICED AT A LOCAL FORD DEALERSHIP IN 12/2018. THE SAME PROBLEM HAS OCCURRED 2 ADDITIONAL TIMES SINCE THEN. THIS PARTICULAR VIN IS NOT UNDER A RECALL ALTHOUGH WE ARE EXPERIENCING THE SAME SAFETY ISSUES OTHER FORD FOCUS 2014 RECALLED VEHICLES HAVE REPORTED.

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30 MPH CAR CRASH, IN A CITY ENVIRONMENT. THE FRONT END OF MY CAR WAS COMPLETELY DESTROYED AND AIRBAGS DIDN'T DEPLOY NOR DID MY SEAT BELTS LOCK DURING HARD BRAKING, AS I CRASHED INTO A TRUCK. MY BODY WENT FORWARD AND MY HEAD STRUCK THE STREERING WHEEL, RESULTING IN A CONCUSSION. I PROVIDED A PHOTO OF THE CRASH AND HAVE MORE INCLUDING PHOTOS OF INSIDE OF THE VEHICLE WITH NO AIRBAG DEPLOYMENT.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHUDDERED, THE VEHICLE DECELERATED, AND THE GEARS WERE EXTREMELY DIFFICULT TO SHIFT. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN) AND NHTSA ACTION NUMBER: PE13031 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 39,682.

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WHILE IN MOTION, ENGINE LIGHT ILLUMINATED WHICH WAS DIAGNOSED AS A FAILING CATALYTIC CONVERTER - POSSIBLY DUE TO CONTAMINATION. FORD FOCUS HAD RECEIVED AN EVAP PURGE VALVE RELATED RECALL JUST A FEW DAYS EARLIER WHICH STILL NEEDED TO BE COMPLETED. THE RECALL REPLACED COMPONENTS AS PER GUIDANCE BUT DID NOT DO ANYTHING ABOUT THE CATALYTIC CONVERTER WHICH LIKELY FAILED AS A RESULT OF A FAILURE LINKED TO THE PRIOR RECALL (EVAP PURGE VALVE). MANY SIMILAR CASES ARE TO BE FOUND IN FORUMS ONLINE.

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I BOUGHT A 2014 FORD FOCUS BACK IN JUNE OF 2018. I HAD TO HAVE THE TRANSMISSION FIXED A FEW DAYS LATER DUE TO AN OPEN RECALL. AFTER THAT I HAD NO ISSUES. OCTOBER 2018 I FOUND OUT ABOUT THE MOST RECENT RECALL WITH THE CPV AND SUCH. SINCE THEN, MY CAR HAS NOT RUN GOOD. IT JERKS, ACTS LIKE IT DOESN'T WANT TO GO, AND MY FUEL READING IS ALMOST ALWAYS WRONG. I HAVE TWO YOUNG CHILDREN AND AM SCARED TO DRIVE MY CAR. WHEN I CALL MY LOCAL DEALERSHIP THEY TELL ME THERE'S IS NO REMEDY AVAILABLE YET AND TO JUST KEEP IT AT UNDER HALF A TANK OF GAS. WHICH IS STUPID SINCE I CAN'T GET AN ACCURATE FUEL READING! I CAN FILL IT COMPLETELY FULL, DRIVE ONE MILE, THEN SUDDENLY BE ON 3/4 TANK. THAT'S IS RIDICULOUS.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN OCTOBER OF 2018. THE CONTACT CALLED APPLE FORD (1820 HWY 290 W, BRENHAM, TX 77833) AND WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND STATED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THERE WAS A STRONG VIBRATION AND JERKING MOTION WHILE DRIVING AT ANY RATE OF SPEED. AUTONATION FORD MARIETTA (770-674-6077, LOCATED AT 869 COBB PKWY SE, MARIETTA, GA 30060) INDICATED THAT THE CLUTCH ASSEMBLY NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE DEALER REFUSED TO REPLACE THE PART UNDER WARRANTY AND INDICATED THAT THE CLUTCH ASSEMBLY HAD BEEN PREVIOUSLY REPLACED IN MID 2015. THE DEALER WAS UNABLE TO DISCLOSE THE DETAILS OF THE REPAIR. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

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VEHICLE STALLED WHILE DRIVING 60 MPH CAUSING A SKID. THEN, WOULD NOT RESTART. LUCKILY, CONTROL WAS BARELY MAINTAINED AND NO ONE WAS INJURED

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION WAS FAULTY AND THE VEHICLE WOULD NOT SHIFT INTO DRIVE OR REVERSE. THE VEHICLE WOULD ALSO SHUDDER AND HESITATE WHILE DRIVING. FURTHERMORE, THE BATTERY WAS FAULTY AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TERRY HENDRICKS FORD (904 STRYKER ST, ARCHBOLD, OH 43502, (419) 445-7460) WHERE IT WAS DIAGNOSED THAT A NEW CLUTCH NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED; HOWEVER, THE NEW CLUTCH FAILED. SHORTLY AFTER, THE VEHICLE WAS REPAIRED AGAIN BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 89,000.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR ILLUMINATED. WHILE DRIVING APPROXIMATELY 60 MPH, THE SPEED SUDDENLY BEGAN TO DECELERATE AND THE VEHICLE BEGAN TO HESITATE. THE VEHICLE WAS TAKEN TO ART HILL FORD (901 W. LINCOLN HWY, MERRILLVILLE, IN) WHO INDICATED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 18V735000(FUEL SYSTEM). THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNKNOWN.

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MY CAR ALERTED TRACTION CONTROL/HILL ASSIST ISSUE WHILE DRIVING UNDER 35 MPH. (NOTE I WORK 3RD SHIFT) NEXT MORNING GOT OFF WORK AND IT WAS DEAD BUT WAS ABLE TO JUMP IT. NEXT NIGHT I REMOVED KEYS FROM IGNITION FROM PARKED CAR AND VEHICLE CONTINUED TO RUN. NEXT MORNING CAR WOULD NOT START AND WAS ABLE TO BE JUMPED. TOOK TO LOCAL FORD DEALERSHIP AND THEY DIAGNOSED IT AS THE TCM (TRANSMISSION CONTROL MODULE) MODULE WHICH THEY REPLACED AND RETURNED MY CAR. SAME NIGHT CAR WOULD NOT START AGAIN. TOOK OVER AN HOUR TO GET THE CAR CHARGED JUST TO DRIVE TO DEALERSHIP 3 MINUTES AWAY AND THE CAR WOULD NOT GO OVER 1500 RPM AND WOULDN'T ALLOW ME TO GO OVER 15 MPH. GOT TO THE DEALERSHIP AND HAD WORKER WITNESS A TEST DRIVE IN THE PASSENGER SEAT, THEN PARKED WITHE WORKER STILL INSIDE AND SHE WAS ABLE TO WITNESS THE CAR NOT SHUTTING OFF AFTER KEY REMOVAL. NOTIFIED TODAY FROM SERVICE DEPARTMENT MANAGER IT IS NOW THE BCM (BODY CONTROL MODULE) AND WILL BE $2900 PLUS TAX TO REPLACE THE BCM AS WELL AS THE WIRE HARNESS THAT HAS MELTED NOW DUE TO THIS ISSUE. FORD HAS TOLD ME THAT THEY HAVE NO PROGRAMS OR RECALLS TO HELP COVER THESE COSTS. AFTER RESEARCH I HAVE DISCOVERED THAT THIS IS AND ISSUE WITH OTHERS THAT HAVE THE SAME VEHICLE AND FORD ISSUED A RECALL FOR THE 2015 FORD FOCUS FOR THIS SAME BCM ISSUE BUT OF COURSE MY VIN (2014 FORD FOCUS SE HATCHBACK) IS NOT INCLUDED. I HAVE HAD NOTHING BUT ISSUES RELATED TO THE TRANSMISSION AND COMPUTER OF MY CAR IN THE 49 MONTHS THAT I HAVE OWNED IT.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT CALLED JOHN GREENE CHRYSLER DODGE JEEP AT 828-584-5337 (LOCATED AT 910 JAMESTOWN RD, MORGANTON, NC 28655) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. WHILE ACCELERATING FROM A STOP, THE VEHICLE STALLED WITHOUT WARNING. THE SAME DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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POWER STEERING STOPPED WORKING. MESSAGE "STEERING ASSIST FAULT SERVICE REQUIRED" POPS UP AFTER CAR IS STARTED.

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WHILE DRIVING ON A BUSY STREET THE CAR MADE A SOUND WITH THE WORDS 'ENGINE FAULT: ...' THE CARS ELECTRICAL FUNCTIONS WENT HAYWIRE WITHIN A MINUTE OF THE FIRST WARNING AND THE CAR DIED.

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TAKATA RECALL COMPLAINT. MY SON AND I PURCHASED A 2014 FORD FOCUS TOGETHER. THE REAR DOOR WAS A CONSTANT PROBLEM IN LATCHING PROPERLY AND THIS IS COMPLAINT #1. COMPLAINT #2 IS THE INABILITY TO DRIVE THE CAR ANY MORE. THE CAR MOTOR SEIZED (MY SON SAID THE THE ENGINE BLEW UP) WHILE DRIVING ON THE FREEWAY IN CALIF. AND HAD TO BE TOWED AWAY. MY EX WIFE SPENT $4,500 TO HAVE THE TRANSMISSION REPAIRED PRIOR TO THIS INCIDENT, BY A LOCAL REPAIR SHOP IN CALIFORNIA ONLY TO HAVE THE CAR BACK IN THE SAME UNDRIVEABLE CONDITION. APPARENTLY THE NEW TRANSMISSION NOW HAD ELECTRICAL DEFECTS. THE LOCAL FORD DEALER TOLD MY SON TO TAKE THE CAR BACK TO THE REPAIR SHOP THAT PERFORMED THE WORK ON THE CAR. THE CONCEPT OF THE 14MO2 RECALL OR FAILED SERVICE ACTION NEVER AROSE. WE STILL HAVE A BALANCE ON THE LOAN TO FORD CREDIT AND AN UNDRIVEABLE 2014 CAR. I FIND IT HARD TO BELIEVE THAT AFTER PATRONIZING FORD BY PURCHASING 2 EXPLORERS PRIOR TO THIS FOCUS, THAT SUCH MECHANICAL ISSUES WOULD EXIST.

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OEM ALUMINUM LUG NUTS DEFORM OVER TIME AFTER ROUTINE MAINTENANCE. LUG NUTS SWELL AND BECOME STUCK TO THE WHEEL. PROVIDED OEM TIRE WRENCH CANNOT REMOVE LUG NUTS. I WAS ALMOST HIT BY A CAR TRYING TO CHANGE A FLAT TIRE. THIS IS A SERIOUS ROAD HAZARD. MANUFACTURER NEEDS TO PERFORM RECALL AND PROVIDE REPLACE WITH NON-DEFECTIVE LUG NUTS. OTHER DRIVERS HAVE REPORTED SAME ISSUE, BUT FORD THUS FAR REFUSED TO ISSUE A RECALL. HTTPS://WWW.HBSSLAW.COM/CASES/FORD-LUG-NUT-DEFECT/PRESSRELEASE/FORD-LUG-NUT-DEFECT-FORD-OWNERS-SUE-OVER-DEFECTIVE-LUG-NUTS-IN-MILLIONS-OF-VEHICLES

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