Jun 19, 2019Transmission & drivetrainFuel system
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO HESITATE AND THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED. AFTERWARDS, THE CONTACT PARKED THE VEHICLE. WHEN SHE PLACED IT IN REVERSE, THE VEHICLE FAILED TO MOVE BACKWARDS. THE CONTACT STATED THAT HELFMAN FORD (LOCATED AT 2220 SOUTHWEST FWY, MEADOWS PLACE, TX 77477, (281) 240-3673) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE FAILURE MILEAGE WAS 109,925. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI 11221206
Jun 19, 2019Fuel system
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT CALLED CROSSROADS FORD OF SOUTH BOSTON AT 434-572-6926 (LOCATED AT 1011 COMMERCE LN, SOUTH BOSTON, VA 24592) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. WHILE THE VEHICLE WAS AT A STOP, IT SHUT OFF WITHOUT WARNING AND THEN RESTARTED. THE MANUFACTURER AND THE DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 11221233
Jun 19, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE CLUTCH ASSEMBLY FAILED TWICE AT APPROXIMATELY 10,000 MILES. THE CLUTCH ASSEMBLY WAS REPLACED TWICE BY BOB MAXEY FORD OF HOWELL (2798 E GRAND RIVER AVE, HOWELL, MI 48843, (517) 545-5700). THE DEALER INDICATED THAT THE SAME OEM CLUTCH ASSEMBLY NEEDED TO BE REPLACED AGAIN. THE FAILURE WAS A KNOWN ISSUE BY THE MANUFACTURER; HOWEVER, A NEWLY DESIGNED OEM CLUTCH ASSEMBLY HAD NOT YET BEEN DEVELOPED. THE CONTACT WAS INFORMED THAT THE PART MAY NEED TO BE REPLACED EVERY 10,000 MILES. THE MANUFACTURER WAS NOTIFIED AND SUGGESTED THAT THE SAME OEM CLUTCH ASSEMBLY BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. *BF *TR
NHTSA ODI 11221260
Jun 19, 2019Fuel system
IN DECEMBER 2018 I WAS ON THE HIGHWAY GOING 70 MPH AND SUDDENLY MY CAR WOULD NO LONGER ACCELERATE. IT WOULD NOT START EITHER UNTIL HOURS LATER. TOOK IT BACK TO FORD AFTER TELLING THEM WHAT HAD HAPPENED AND THEY SAID IT WAS BECAUSE OF A FUEL PUMP RECALL. I GOT A LETTER LATER THAT MONTH AFTER MY CAR HAD BEEN TO FORD AND CHECKED OUT, SAYING THE PART WAS RECALLED IN OCTOBER. I WAS NOT NOTIFIED PRIOR AND IT IS VERY DANGEROUS TO STALL ON HIGHWAY. THEN A FEW WEEKS AGO I HAD THE SAME THING HAPPEN ON THE HIGHWAY AGAIN. WHENEVER MY FUEL IS KIND OF LOW THE CAR JUST STALLS AND I CAN'T START IT. I WAS ABLE TO GET GAS AND JUMP MY CAR AND GET IT HOME AND HAS BEEN FINE SINCE, BUT I WENT INTO FORD THE NEXT DAY AND TOLD THEM THAT THE SAME ISSUE HAPPENED AND THEY TOLD ME THAT BACK IN DECEMBER WHEN THEY 'FIXED' MY VEHICLE THEY ACTUALLY JUST LOOKED AT IT AND SAID IT WAS FINE, BUT TOLD ME THEY REPLACED/FIXED THE PART. SO THE PART WAS NEVER FIXED OR RESOLVED. NOT TO MENTION I HAVE ONLY HAVE THIS CAR SINCE SEPTEMBER 2017 AND HAVE HAD THE CLUTCH REPLACED 3 TIMES AND NOW AM FEELING THE SIGNS OF IT FAILING AGAIN FOR THE 4TH TIME. THIS CAR IS UNSAFE AND UNPREDICTABLE AND FORD HAS LIED TO ME AND NOT INFORMED ME OF THE DANGERS OF THE VEHICLE I'M PAYING THEM FOR.
NHTSA ODI 11221312
Jun 18, 2019Transmission & drivetrainFuel system
WHEN IN DRIVE DOES NOT WANT TO SHIFT FROM FIRST TO SECOND , CAR ACTS AS IF IT IS IN NEUTRAL WHILE DRIVING CAUSEING A A SERIOUS SAFTEY HAZARD AS THIS OCCURS WHILE CAR IS INMOTION .
NHTSA ODI 11221101
Jun 14, 2019Engine
TAKATA RECALL. MY TRANSMISSION AS ALWAYS BEEN FUNNY AND TWO DAYS AGO MY CAR STARTED TO ROLL BACK EVEN WHEN I WAS IN POSITION D. THEN THE TRANSMISSION STARTED OVERHEATING AND THE ENGINE LIGHT CAME ON. I TOOK THE CAR TO AAMCO TO SEE WHAT'S WRONG AND THE MAN SAID THEY GET 2014 AND 2015 FOCUS CARS OFTEN. THE PARTS THEY NEED TO REPLACE ARE THE CLUTCH ASSEMBLY, SLAVE CYLINDER, AND TWO MECHANICAL ACTUATORS. ALONG WITH PRESSURE PLATE. I THINK THIS PROBLEM IS COMMON AND SOMEONE SHOULD KNOW. THIS IS IMPORTANT BECAUSE MY TRANSMISSION WOULD OVERHEAT AND I WOULD HAVE TO PULL OVER SOMEWHERE REAL QUICK TO TURN THE CAR OFF AND LET IT COOL DOWN. THEN MY CAR WOULD BE HARD TO START AFTER THAT. I HAD TO DO THAT A FEW TIMES BEFORE I MADE IT TO THE TRANSMISSION SHOP THAT DAY.
NHTSA ODI 11219997
Jun 14, 2019
I WAS GIVING A P909C CODE. MY CHECK ENGINE LIGHT CAME ON. FEELS LIKE MY CAR IS HAVING A HARD TIME SWITCH GEARS
NHTSA ODI 11220020
Jun 14, 2019Fuel system
I HAVE A 2014 FORD FOCUS. I HAD ISSUES WITH THE GAS TANK FILLING STARTING AT THE END OF 2018. I ALSO STALLED OUT ON THE HIGHWAY PRIOR TO THIS. I INFORMED THE DEALER OF THIS ISSUE PRIOR TO THE COMPLETION OF THE RECALL WHICH IS ASSOCIATED WITH THIS DEFECT (SAFETY RECALL NOTICE 18S32 /NHTSA RECALL 18V-735). THE DEALER COMPLETED THE SOFTWARE UPDATE RELATED TO THE RECALL. THE GAS TANK STILL EXHIBITED ISSUES FILLING (WHICH ONLY EMERGED AROUND THE STALLING ' THIS IS RELATED TO THE RECALL). THE NEXT DAY AFTER THE SOFTWARE UPDATE WAS COMPLETED, I RECEIVED A P1450 ERROR CODE RELATED TO AN EVAP CANNISTER ERROR. ACCORDING TO THE DEALER, THE REPAIR ASSOCIATED WITH THIS SHOULD HAVE BEEN COVERED UNDER THE RECALL. HOWEVER, THE DEALER (WHO HAS BEEN EXTREMELY HELPFUL) STATED THAT FORD WAS UNWILLING TO PROVIDE REIMBURSEMENT TO THIS FOR THIS REPAIR. FORD, ON THEIR WEBSITE STATES, 'DEALERS WILL INSPECT AND REPLACE THE CANISTER PURGE VALVE, CARBON CANISTER, FUEL TANK AND FUEL DELIVERY MODULE, AS NECESSARY. THERE WILL BE NO CHARGE FOR THESE SERVICES.' FURTHER EFFORTS TO SPEAK TO FORD DIRECTLY ABOUT THIS HAVE BEEN UNSUCCESSFUL. THE DEALER STATED THAT THIS IS A TECHNICAL ISSUE WITH BILLING THAT FORD REFUSES TO ADDRESS. AS A RESULT, I HAVE HAD TO REPLACE THE EVAP CANNISTER AT MY OWN EXPENSE ($331.39). THE P1450 CODE CAME BACK ON AFTER THIS REPAIR. THEREFORE THE ISSUE IS STILL NOT RESOLVED. I HAVE BEEN TOLD THAT ANY FURTHER RECALL RELATED REPAIRS WILL BE AT MY EXPENSE BECAUSE FORD REFUSES TO PROVIDE APPROPRIATE REIMBURSEMENT. THE DEALER EXPRESSED THAT THEY WERE VERY FRUSTRATED WITH THE SITUATION.
NHTSA ODI 11220025
Jun 13, 2019Transmission & drivetrain
I HAVE TAKEN THIS VEHICLE INTO A DEALERSHIP FOR TRANSMISSION HESITATION 3 TIMES AND THEY TELL ME THERE IS NO RECALL ON MY CAR AND CHARGE ME $175 DIAGNOSIS FEE. FORD KNOWS THERE IS A PROBLEM WITH THIS TRANSMISSION AND WILL NOT TAKE CARE OF ITS CUSTOMERS. I KNOW I WILL NEVER PURCHASE ANOTHER FORD BECAUSE OF THIS ISSUE. WHEEN I ACCELERATE THE CAR HESITATE JERKS SHAKE BEFORE IT ACTUALLY GOES.
NHTSA ODI 11219708
Jun 13, 2019Transmission & drivetrain
WHENEVER ACCELERATING FROM BEING STOPPED (RED LIGHT, STOP SIGNS, ETC) THE TRANSMISSION HESITATES AND SLIPS BEFORE CHANGING GEARS. APPEARS TO HAPPEN WHILE TRYING TO SHIFT TO 2ND AND/ 3RD GEAR. THIS HAS OCCURRED SINCE DAY ONE OF OWNING THE CAR. BOUGHT BRAND NEW.
NHTSA ODI 11219911
Jun 11, 2019Transmission & drivetrain
WE HAVE THE TITANIUM VERSION IN THE HATCHBACK. WE PURCHASED THE VEHICLE NEW AND TO DATE HAVE HAD 11 CLUTCHES REPLACED BY THE DEALERSHIP. THE CAR KEEPS HESITATING WHEN STARTING TO MOVE, THEN CHATTERS BETWEEN LOWER GEARS. THIS ISSUE STARTED 1 MONTH AFTER PURCHASING NEW AND HAS BEEN AN ONGOING BATTLE.
NHTSA ODI 11219318
Jun 10, 2019
THIS IS THE SECOND TIME I HAD THIS ISSUE WITHIN. THE FIRST TIME WAS TWO-THREE WEEKS AGO. ANOTHER ONE OF MY CAR DOOR'S IS NOT CLOSING OR REMAIN CLOSED. I LEARNED ON THE DOOR AND OPENED UP WHILE DRIVING ON THE FREEWAY. I COULD HAVE DIED. THE LAST TIME I MADE A COMPLAINT, IT WAS THE BACKSEAT RIGHT PASSENGER DOOR. FORD INDICATED THAT THEY ALREADY PREFORMED THE RECALL FOR THIS SPECIFIC ISSUE AND WANTED ME TO PAY A DEDUCTIBLE SO I DID. NOW A FEW WEEKS LATER THE SAME ISSUE HAPPENED WITH MY DRIVER SIDE DOOR. IT WON'T CLOSE AND DOES NOT STAY SHUT ESPECIAL WHEN DRIVING. I HAVE TO USE BUNGEE CORDS TO KEEP IT CLOSED. I'M TAKING IT BACK TO THE FORD DEALERSHIP AND PROBABLY GOING TO HAVE TO PAY ANOTHER DEDUCTIBLE. I SHOULDN'T HAVE TO PAY THOUGH BECAUSE THE RECALL INDICATES THEY ALREADY FIXED BACK IN 2017. WELL APPARENTLY THEY DIDN'T FIX THIS ISSUE CORRECTLY. EVEN THE CUSTOMER RELATIONS MANAGER DISCLOSED TO ME THAT THE RECALL ONLY FIXED A SMALL PART OF THE DOOR LATCH AND THE DEALERSHIP CAN FIX WHOLE ASSEMBLEY. THE RECALL ONLINE INDICATES HOWEVER, THAT THE DEALERSHIP WILL PAY FOR THIS FREE OF CHARGE. I ALSO WANT TO POINT OUT THAT I DRIVE FOR UBER WITH MY VEHICLE AND IF THIS ISSUE PERSISTS, SOMEBODY COULD GET SEVERELY INJURED AND TURN INTO A LAW SUIT. FORD MOTOR COMPANY NEED TO ADDRESS THIS ISSUE PROPERLY BEFORE THIS BECOMES A LAWSUIT OR SOMEONE ENDS UP IN THE HOSPITAL.
NHTSA ODI 11219152
Jun 10, 2019Fuel system
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 60 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED, THE FUEL GAUGE FLUCTUATED BETWEEN FULL AND EMPTY, AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE RAN OUT OF FUEL. THE CONTACT STATED THAT THE VEHICLE WAS PUSHED TO A FUEL STATION AND FILLED WITH FUEL; HOWEVER, THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO AL PACKER'S WHITE MARSH FORD (LOCATED AT 9801 PULASKI HWY, MIDDLE RIVER, MD 21220, (443) 777-5000) WHERE IT WAS DIAGNOSED THAT THE FUEL TANK WAS DEFORMED DUE TO A STUCK CANISTER PURGE VALVE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE TO VERIFY IF THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
NHTSA ODI 11218846
Jun 10, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ACCELERATING FROM A STOP, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE VEHICLE HESITATED ONCE THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO MAGIC CITY FORD LINCOLN (LOCATED AT 809 WILLIAMSON RD NE, ROANOKE, VA 24016, (540) 345-0911) WHERE IT WAS DIAGNOSED THAT THERE WAS INTERNAL CLUTCH FAILURE IN THE TRANSMISSION. THE VEHICLE WAS SCHEDULED TO BE REPAIRED, WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
NHTSA ODI 11218954
Jun 10, 2019Electrical system
THE RADIO MAKING A LOUD UNEXPECTED POPPING NOISE. DANGEROUS WHILE DRIVING. EVEN WITH VEHICLE OFF, IT'S MAKING THE NOISE. THIS IS A FORD PROBLEM.
NHTSA ODI 11218957
Jun 9, 2019Electrical system
IN MY 2014 FORD FOCUS, THE RADIO IS MAKING AWFUL SOUNDS. IT STARTED OFF AS MUSIC WOULD STOP PLAYING THEN A LOUD BANG WOULD HAPPEN AND THE RADIO WOULD CUT BACK ON IMMEDIATELY AFTER. NOW IT IS AN ISSUE WHERE THE RADIO AND CAR IS COMPLETELY TURNED OFF AND WILL MAKE LOUD POPPING, STATIC, SCREECHING, AND WHITE NOISE. CURRENTLY, IT IS STILL HAVING THESE SAME ISSUES WHILE DRIVING AND EVEN WHEN THE VEHICLE IS PARKED AND THE KEY IS OUT OF THE IGNITION; I HAVE ALSO FOUND THE ISSUE HAS PROGRESSED WORSE TO WHERE THE CAR IS MAKING THESE NOISES AFTER OPENING THE DRIVERS DOOR WITH NO KEY NEAR AND AFTER NOT BEING DRIVEN FOR A COUPLE OF DAYS.WHEN THE ISSUE HAD STARTED I WAS AT A BUSY INTERSECTION AND IT SOUNDED LIKE CARS WERE REAR ENDING ME. I AM SCARED TO DRIVE MY CAR BECAUSE THESE SOUNDS ARE SUDDEN AND AS A YOUNG DRIVER IT IS EXTREMELY DANGEROUS, BECAUSE THESE SOUNDS ARE LOUD ENOUGH FOR ME TO POTENTIALLY JERKING THE WHEEL AND CAUSING AN ACCIDENT. I HAVE CONTACTED FORD ON MULTIPLE OCCASIONS ABOUT THIS ISSUE BECAUSE IT IS EXTREMELY CONCERNING FOR ME, THEY SAID THAT THEY COULD NOT DO ANYTHING, AND COULD NOT EVEN TELL ME SOME PLANS TO POTENTIALLY FIX IT WITHOUT HAVING THE DEALERSHIP DIAGNOSIS THE ISSUE WHICH IS A LOT OF MONEY WHEN IT IS NOT AN OWNER ERROR. I HAVE ALSO LOOKED AT MULTIPLE ONLINE FORMS WHERE HUNDREDS OF PEOPLE WITH FOCUSES RANGING FROM 2012-2015 ARE ALSO HAVING THIS ISSUE AND ARE NOT GETTING HELP FROM FORD AT ALL. ALL OWNERS AGREE THIS IS AN EXTREMELY DANGEROUS ISSUE THAT NEEDS TO BE RESOLVED AND IT SEEMS LIKE WE ARE GETTING PUSHED TO THE BACK-BURNER BECAUSE IT IS NOT A SAFETY ISSUE, WHEN IT INDEED IS. I HAVE ALSO FOUND WHERE MECHANICS ARE TELLING PEOPLE THE FUSES COULD BE BAD, WHICH COULD START A FIRE WHICH IS EXTREMELY CONCERNING. I ALSO FOUND WHERE FORD ISSUED A TSB FOR 2012-2013 MODELS THAT ARE HAVING THE SAME ISSUE.
NHTSA ODI 11218802
Jun 8, 2019Transmission & drivetrain
I WAS TURNING TO THE RIGHT WHEN MY VEHICLE STALLED, MY RPMS WENT REAL HIGH AND THEN THE VEHICLE ENGAGED INTO THE NEXT GEAR RESULTING IN A JOLT FORWARD. WHEN THE VEHICLE STALLED THE CAR WAS ALMOST HIT FROM BEHIND BY OTHER CAR, LUCKILY I WAS TURNING AND CAR PROCEEDED TO MOVE FORWARD.
NHTSA ODI 11218597
Jun 8, 2019Transmission & drivetrain
WELL FIRST GEAR TO 2 GEAR HAVE SIFTING PROBLEM CAR ONLY 65K I NEED GET REPAIR THIS CAR HAVE ALOT OFF RECALLL PLS I NEED GET REPAIR MY EMAIL ADRES [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
NHTSA ODI 11218678
Jun 5, 2019Transmission & drivetrainEngineFuel system
WHILE DRIVING MY 2014 FORD FOCUS ON THE HIGHWAY, THE CAR ALMOST STALLED DURING A BACKUP IN TRAFFIC. WHILE NORMAL DRIVING THE CAR LOST POWER AND THE RPM GAUGE STARTED DROPPING AS THE ACCELERATOR WAS BEEN DEPRESSED FURTHER. WHILE TRAFFIC TO OVERTAKE ON THE HIGHWAY THE CAR ACTUALLY SLOWED DOWN WHILE TRYING TO GO FASTER. THE CAR BEHAVE LIKE THE TRANSMISSION IS HAVING PROBLEMS SWITCHING TO LOWER GEARS.
NHTSA ODI 11218018
Jun 5, 2019Transmission & drivetrainElectrical systemEngine
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR KEPT RANDOMLY FLASHING. CROWN FORD (256 SWAIN ST, FAYETTEVILLE, NC 28303, (910) 920-9614) WAS NOTIFIED OF THE FAILURE SEVERAL TIMES, BUT WAS UNABLE TO DETERMINE A PERMANENT REMEDY TO REPAIR THE VEHICLE AFTER IT HAD BEEN BACK AND FORTH TO THE DEALER MORE THAN THREE TIMES. THE VEHICLE SHUTTERED AND SHOOK ABNORMALLY. WHILE DRIVING APPROXIMATELY 65 MPH, THE SPEED DECELERATED TO 0 AND THE CONTACT QUICKLY MANEUVERED THE VEHICLE TO PREVENT A CRASH. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE CONTACT WAS UNCERTAIN IF THE MANUFACTURER HAD A PERMANENT REMEDY. IN ADDITION, THE DIAGNOSTIC TROUBLE CODES FLICKERED WHEN CHECKED BY AN INDEPENDENT MECHANIC. THE APPROXIMATE FAILURE MILEAGE WAS 65,574.
NHTSA ODI 11218021
Jun 4, 2019Steering
MY SON AND I STOPPED AT A REST AREA ON A ROAD TRIP. WHEN MY SON STARTED THE ENGINE TO CONTINUE THE TRIP HE RECEIVED THE ERROR CODE "STEERING ASSIST FAULT, SERVICE NOW". WE WENT TO THE NEAREST FORD DEALERSHIP WHO SAID THEY WOULDN'T BE ABLE TO LOOK AT THE CAR FOR A COUPLE OF DAYS AND IF I WAS COMFORTABLE DRIVING WITHOUT POWER STEERING IT WOULDN'T HURT ANYTHING ELSE. SINCE MY 1ST CAR DIDN'T HAVE POWER STEERING I DECIDED TO GIVE IT A GO. WHEN WE REACHED OUR FINAL DESTINATION WE TOOK THE VEHICLE TO A FORD DEALER AND WAS TOLD IT NEEDED TO HAVE THE RACK AND PINION REPLACED AT A COST OF $2,400. THIS SEEMS TO BE A RECURRING THEME WITH THE FORD FOCUS. I CAN ONLY IMAGINE WHAT WOULD HAVE HAPPENED IF THIS WOULD HAVE OCCURRED WHILE MY SON WAS DRIVING AT 65 MPH ON THE NEW JERSEY TURNPIKE.
NHTSA ODI 11217815
Jun 4, 2019Electrical systemEngine
THE ENGINE LIGHT CAME ON STATING THAT IT IS A O2 SENSOR ISSUE. I'VE REPLACED THE O2 SENSOR SEVERAL TIMES. I'VE HAD MECHANICS AND THE DEALERSHIP LOOK AT IT WITH NO ABILITY TO FIGURE OUT WHAT IT IS. IT IS BELIEVED TO BE ELECTRICAL, MOST LIKELY THE WIRE HARNESS. MY ALTERNATOR WAS AFFECTED AS WELL BY THIS ELECTRICAL ISSUE. I HAVE HAD TO PUT IN A FEW NEW O2 SENSORS, TWO NEW ALTERNATORS, AND A BATTERY.
NHTSA ODI 11217817
Jun 4, 2019Body & structureEngineFire
2014 FORD FOCUS SE. DRIVING ON HIGHWAY. HEARD A LOUD SOUND. CAR BEGAN TO LOSE POWER AND THE OIL LIGHT BEGAN TO FLASH. WITHIN SECONDS SMOKE AND FLAMES CAME FROM ENGINE. FRONT END WAS ENGULFED IN FLAMES WITHIN MINUTES. CAR HAD BEEN TO THREE SHOPS PRIOR AND NOTHING WAS EVER SAID ABOUT THERE BEING A PROBLEM. EVEN WAS TAKEN TO FORD DEALERSHIP.
NHTSA ODI 11217911
Jun 3, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHUT DOWN WHILE DRIVING ON THE FREEWAY. THE SERVICE AND CHECK ENGINE WARNING INDICATORS ILLUMINATED AND THE RPMS REVVED. THE VEHICLE SLOWED DOWN AND THE CONTACT MERGED ONTO AN EMERGENCY EXIT. THE VEHICLE WAS TOWED TO ATCHINSON FORD (9800 BELLEVILLE RD, BELLEVILLE, MI 48111). THE DEALER STATED THAT THEY WOULD HAVE THEIR TRANSMISSION SPECIALIST DIAGNOSE THE VEHICLE AND CALL THE CONTACT BACK. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 88,000. *BF*JB
NHTSA ODI 11217583
Jun 2, 2019SteeringSeat beltsBrakes
MY SEATBELT HARDLY EVER BUCKLES. I'VE HAD TO JAM IT A FEW TIMES IN ORDER FOR IT TO FINALLY CLICK. MY STAIRWELL HAS NEVER BEEN ALIGNED WITH MY TIRES, AND MY BRAKES WERE ALWAYS JANKY
NHTSA ODI 11217348