Jul 5, 2019Transmission & drivetrain
THE FAULTY TRANSMISSION CAUSE CLUTCHES TO RUN OUT THAT MAY CAUSE THE CAR TO STALL. I HAVE 2 CLUTCH REPLACED BY NEW CAR WARRANTY. LAST DIAGNOSTIC SHOWED THAT I NEED TO CHANGE CLUTCHES AGAIN BUT MY NEW CAR WARRANTY IS EXPIRED. SINCE THE TRANSMISSION IS DEFECTIVE CLUTCHES SHOULD BE CHANGED PERIODICALLY, PROBABLY EVERY 5K - 12K MILES. FOR SOME REASON FORD DIDN'T INCLUDE MY CAR UNDER 14M01 WARRANTY EXTENSION. I DO RISK THAT MY CAR TO BE STALLED DUE TO CLUTCHES RUN OUT BECAUSE OF FAULTY TRANSMISSION.
NHTSA ODI 11229554
Jul 5, 2019Transmission & drivetrain
CAR SHUDDERS AND SHAKES WHILE TAKING OFF FROM A LIGHT AND ACTS LIKE IT IS SLIPPING IN BETWEEN 2 AND THIRD GEARS . MAKES STOPPING AND STARTING OR ENTERING A HIGHWAY VERY DANGEROUS . SEEMS THISNPROBLEM IS AN ON GOING ONE WITH THIS YEAR MODEL FORD .
NHTSA ODI 11229590
Jul 3, 2019Fuel system
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KOONS FORD OF BALTIMORE (6970 SECURITY BLVD, WINDSOR MILL, MD 21244, (410) 298-3800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI 11229170
Jul 3, 2019Transmission & drivetrain
I WAS GOING DOWN THE ROAD AND WENT TO SLOW DOWN TO TURN AND THE TRANSMISSION WOULDN'T GO BACK INTO GEAR. I JUST HAD ANOTHER TRANSMISSION PUT IN AND THE VERY NEXT DAY AN ALERT POPPED UP ON MY DASH SAYING TRANSMISSION FAULT SERVICE NOW. WHEN I TOOK IT BACK TO THE MECHANIC SHOP THEY SAID THAT THE ISSUE WASN'T MY TRANSMISSION ITSELF AND THAT IT WAS A COMMUNICATION ISSUE BETWEEN THE PCM AND THE TCM. OVERALL THIS CAR HAS HAD SEVERAL ISSUES WITH THE STYLE OF TRANSMISSION
NHTSA ODI 11229196
Jul 3, 2019Fuel system
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 65 MPH, THE VEHICLE FAILED TO MOVE FORWARD AS THE ACCELERATOR PEDAL WAS DEPRESSED TO THE FLOORBOARD. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO KORF MOTORS FORD LINCOLN (LOCATED AT 520 E CHESTNUT ST, STERLING, CO 80751, (970) 522-1500) WHERE THE FAILURE WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE DEALER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE FAILURE MILEAGE WAS 85,000. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI 11229339
Jul 1, 2019Electrical system
UPON "CHECK ENGINE" LIGHT ILLUMINATION, I TOOK CAR TO GARAGE TO HAVE CODES READ. THEY SHOWED ME WHAT THEY BELIEVED TO BE THE ISSUE AND SAID I SHOULD CHECK WITH FORD FOR RECALLS OR COMPENSATION TO HAVE WHAT IS CLEARLY A MANUFACTURING DEFECT FIXED. I GOOGLED MY SITUATION AND WAS STUNNED TO SEE HOW COMMON A PROBLEM IT IS. ONE EXAMPLE OF THIS CAN BE FOUND AT: HTTPS://WWW.FOCUSFANATICS.COM/FORUM/MK3-FOCUS/517737-TSB-14-0215-CHAFING-WIRING-HARNESS.HTML. IN MY SITUATION THE WIRE HARNESS HAS CUT THROUGH FROM RUBBING ON THE MANIFOLD AND THERE IS OBVIOUS CORROSION TO THE WIRING. THIS CAUSES SPORADIC LOSS OF ACCELERATION AND HAS CAUSED THE ENGINE TO NOT START UPON TWO OCCASIONS. LOSS OF ACCELERATION WHEN TRAVELING CAN BE EXTREMELY DANGEROUS AND ACCIDENT CAUSING. AND THE COST TO FIX THIS MANUFACTURING FLAW SEEMS DEPENDENT ON HOW MANY WIRES ARE INVOLVED, AND IF ANY CIRCUITS WERE ACTUALLY FRIED AND NON-WORKING AS A RESULT OF THE WIRING ISSUE. I WAS QUOTED UPWARDS OF $1000 FOR THE FULL WIRING HARNESS ALONE WITH NO LABOR (WORSE CASE SCENARIO). I AM ALSO UNABLE TO PASS NYS INSPECTION UNTIL THE ISSUE IS FIXED AND THE CODES ARE CLEARED. I HAVE SPOKEN TO A REPRESENTATIVE FROM FORD AND WAS INFORMED THAT NO PROGRAMS ARE IN PLACE AT THIS TIME TO DEAL WITH THIS ISSUE. FORD HAS OBVIOUSLY BEEN AWARE OF THIS FLAW FOR SEVERAL YEARS NOW. IF I HAD BEEN MADE AWARE OF THIS ISSUE, IT COULD HAVE BEEN EASILY CORRECTED BEFORE IT BECAME DESTRUCTIVE AND DANGEROUS AND A MAJOR REPAIR JOB. I FEEL IGNORING THIS ISSUE IS NEGLIGENT ON THE PART OF FORD.
NHTSA ODI 11228639
Jul 1, 2019Fuel system
FORD MOTOR CONTACTED ME LAST YEAR ABOUT A RECALL, 18V735. EACH TIME I CONTACT THEM, THE DATE AVAILABLE FOR REPLACEMENT PARTS HAS BEEN DELAYED FARTHER OUT INTO THE FUTURE. IT IS NOW DECEMBER 2019. I FEEL THAT FORD IS STRINGING ME ALONG, AND THAT PARTS WILL NEVER BE AVAILABLE. THE LONGER THEY DELAY, THE LESS UNSAFE VEHICLES THEY WILL HAVE TO FIX. I THINK ACTION, IN THE FORM OF LARGE FINES, NEEDS TO BE TAKEN, IN ORDER TO GET FORD TO FULFILL THEIR OBLIGATIONS.
NHTSA ODI 11228680
Jul 1, 2019Transmission & drivetrain
TL* THE CONTACT'S MOTHER OWNS A 2014 FORD FOCUS. WHILE THE CONTACT'S MOTHER WAS DRIVING 40 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE DRIVER WAS ABLE TO PARK THE VEHICLE ON THE SIDE OF THE ROAD. THE DRIVER ATTEMPTED TO SHIFT INTO REVERSE, BUT THE VEHICLE FAILED TO MOVE BACKWARDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 82,000.
NHTSA ODI 11228707
Jul 1, 2019Transmission & drivetrain
MY CAR HAD A RECALL ON IT FOR THE CLUTCH PACK THAT IS BAD. I TOOK MY CAR INTO THE DEALERSHIP TO HAVE IT FIXED AND WAS TOLD THAT BECAUSE MY CAR WAS BUILT AFTER JUNE 2014 THEY WOULD NOT HONOR THE RECALL. I WOULD LIKE TO MAKE A COMPLAINT DUE TO THE SAME BAD PARTS BEING USED ON MY CAR EVEN THOUGH IT WAS MADE AFTER JUNE. THE DEALERSHIP WANTS 3000.00 TO FIX A BAD PART THAT WAS PUT IN MY CAR BY FORD. I FEEL THAT FORD SHOULD FIX THE PROBLEM SINCE THE SAME PART WAS USED ON MY CAR. IT'S NOT FAIR THAT MY CAR ISN'T GETTING FIXED DUE TO WHEN IT WAS MADE BUT HAS THE SAME BAD PART.
NHTSA ODI 11228841
Jun 30, 2019Transmission & drivetrain
WHILE IN ACCELERATING VEHICLE STALLS AND TREMBLES BEFORE MAKING A LOT NOISE AND THEN IT ACCELERATES. YESTERDAY THE VEHICLE STARTED DECREASING SPONTANEOUSLY WHEN SHIFTING GEAR. IT FEELS LIKE THE TRANSMISSION WANTS TO FALL OF THE CAR, IT LIT THE CHECK ENGINE SIGN, THE MILLAGE ON IT IS 60675. I'VE TAKEN IT TO THE DEALERSHIP AND HAVE HAD THE CLUTCH REPLACED TWICE. ALSO EVERY 3 TO 5 MONTHS I ALSO HAVE TO GO UNDER THE CAR AND CLEAN THE HORN PLUG SINCE IT KEEPS GOING MALFUNCTIONING ( I HAVE EVEN TRIED SEALING IT WITH ELECTRICAL TAPE) AND CURRENTLY I HAVE NO RADIO AND NO BLUETOOTH SINCE IT ALSO STOP SUDDENLY WHILE DRIVING.
NHTSA ODI 11228568
Jun 30, 2019Transmission & drivetrain
THE TRANSMISSION IN THE CAR IS JERKING WHEN BELOW 10MPH AND ACTS AS IF IT IS SLIPPING. AFTER RESEARCH, THIS SEEMS TO BE A COMMON PROBLEM IN LOW MILEAGE VEHICLES OF THIS TYPE. SAFETY ISSUE WHEN AT STOP LIGHTS AND WHEN ACCELERATING FROM A STOP. AFRAID TO TAKE VEHICLE ON ROAD.
NHTSA ODI 11228570
Jun 29, 2019Fuel system
MY 2014 FORD FOCUS HAS RUN HIT IT WILL SAY THE TRANSMISSION IS OVERHEATING AND IT WILL CUT ITSELF OFF. I HAVE HAD IT CUT OFF ON ME TWICE.I CAN HAVE A FULL TANK OFF GAS AND ONLY RUN MY CAR LIKE 40 MILES AND IT WILL SAY ITS EMPTY. I HAVE HAD WERE MY CAR WILL NOT GO INTO REVERSE OR DRIVE THE ONLY GEAR I HAVE WOULD BE THE SPORTS MODE I HAVE LITERALLY HAD TO PUSH MY CAR.WHEN IT COOLS DOWN IT WOULD GO INTO GEAR BUT AS SOON AS THE MOTOR AND TRANSMISSION WOULD GET HOT IT WOULDN'T HAVE ANY GEARS ANYMORE. I HAVE RECEIVED A LETTER FROM FORD MONTHS AGO THAT STATED THEY WOULD HAVE MY PART BY THE END OF MARCH2019 HERE IT IS THE END OF JUNE2019 AND IT STILL HASN'T BEEN FIXED
NHTSA ODI 11228360
Jun 28, 2019
MY REAR DRIVER SIDE DOOR LATCH STOPPED LATCHING. IT WILL NO LONGER LOCK OR SHUT COMPLETELY. WHEN IT HAPPENED I WAS JUST LOADING MY BAG INTO MY BACKSEAT AND WENT TO SHUT THE DOOR. NOTHING WAS BLOCKING THE DOOR OR LATCH, IT JUST STOPPED WORKING.
NHTSA ODI 11223158
Jun 28, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE GEARS WOULD NOT SWITCH PROPERLY AND THE VEHICLE WOULD NOT ACCELERATE PROPERLY. ALSO, ON SEVERAL OCCASIONS, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO BLAKE FULENWIDER FORD (115 W HOUSTON ST, BEEVILLE, TX 78102) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE WAS FAULTY AND NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 114,000.
NHTSA ODI 11223113
Jun 28, 2019Engine
THE CAR WILL BE DRIVING AND WHEN YOU GO TO ACCELERATE IT IS LIKE THE CAR CHUGS AND STUTTERS BEFORE IT WILL KICK INTO GEAR, THEN I WAS DRIVING AND THE FRONT BOTTOM SPOILER OR SOMETHING FELL OFF APPARENTLY THE SCREWS HOLDING THAT AND THE PLATE UNDER THE ENGINE FELL OUT AS I WAS DRIVING I HAD TO ZIP TIE THE PLATE TO THE BOTTOM OF CAR. THIS CAR HAS BEEN MY NIGHT MARE SINCE I PURCHASED IT IN 2016 AND I OWE SO MUCH ON IT THAT TRADING IT IN WOULD NOT EVEN HELP.
NHTSA ODI 11223180
Jun 27, 2019Transmission & drivetrain
2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO ISSUES WITH THE TRANSMISSION. *LD *JS
NHTSA ODI 11222179
Jun 27, 2019
RADIO TOTALLY DIED, THEN TIME TO TIME SPEAKERS GIVES OUT LOUD POPPING AND CRACKING SOUNDS OUT OF NO WHERE EVEN WHEN RADIO IS OFF. WHILE DRIVING, THIS STARTLES ME AND COULD DISTRACT ME FROM THE ROADS AND CAUSE SERIOUS ACCIDENTS.
NHTSA ODI 11222970
Jun 27, 2019Transmission & drivetrainEngine
WHEN SHIFTING DOWN FROM DRIVE TO PARK, MY SHIFT GETS STUCK IN NEUTRAL OR WHEN I AM SHIFTING FROM PARK TO REVERSE, I AM UNABLE TO MOVE THE CAR INTO ANOTHER GEARS. WHEN I AM AT A STOP LIGHT AND THE LIGHT TURNS GREEN MY CAR SEEMS TO STALLS TO TAKE OFF. WHEN I DRIVE DOWN THE STREET THE CAR ACTS LIKE IT WANTS TO SHUT OFF. A FORD TRUCK ALMOST HIT ME BECAUSE THE LIGHT WAS ALREADY GREEN AND MY CAR STALLED AND WOULD NOT GO. I HAD MY HAZARD LIGHTS AND HE SWERVED INTO ANOTHER LANE WHERE THE TRAFFIC WAS HEADED TOWARD THE TRUCK. THIS VERY DANGEROUS.
NHTSA ODI 11223051
Jun 26, 2019Fuel system
FORD MOTOR COMPANY (FMC) ISSUED A RECALL (18S32) IN DECEMBER OF 2018, COPY ATTACHED WITH NOTES OF DATES I FOLLOWED UP WITH THEM. THE ISSUE IS "ON YOUR VEHICLE, THE ENGINE MAY STALL DUE TO A STUCK CANISTER PURGE VALVE (CPV) WITHIN THE FUEL VAPOR SYSTEM." THEIR RECALL LETTER INDICATED THAT "PARTS ARE ANTICIPATED TO BE AVAILABLE BY 1ST QUARTER, 2019." I HAVE FOLLOWED UP WITH FMC THREE TIMES, THE LAST OF WHICH WAS ON 6/24/19 WHEN I "CHATTED" WITH LACY. THAT CHAT WAS TOTALLY UNSATISFACTORY. BASICALLY ALL I HEARD WAS THE CANNED RESPONSE AND NO REAL INDICATION THAT FMC HAS PLACED ANY PRIORITY ON FIXING THE UNSAFE CONDITION. MY HOPE IS THAT YOU CAN "ENCOURAGE" FMC TO TAKE THIS ISSUE SERIOUSLY AND MAKE THE NECESSARY PARTS AVAILABLE ON AN EXPEDITED BASIS. I DO NOT KNOW HOW MANY CARS ARE SUBJECT TO THIS RECALL, BUT I KNOW THAT I DO NOT FEEL COMFORTABLE DRIVING MY CAR ON THE STREET OR HIGHWAY WHERE IT CAN UNEXPECTEDLY STALL AND POTENTIALLY CAUSE HARM TO ME, MY FAMILY, OR SOME OTHER INNOCENT PERSON. ANY "ENCOURAGEMENT" YOU CAN PROVIDE FMC TO RESOLVE THIS ISSUE IN A MORE TIMELY MANNER WOULD BE APPROPRIATE AND APPRECIATED. THANK YOU. DAVE
NHTSA ODI 11222808
Jun 25, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 45 MPH, THE VEHICLE BEGAN TO HESITATE AT A LOWER SPEED. THE VEHICLE WAS TAKEN TO STEAMBOAT MOTORS FORD (LOCATED AT 2310 LINCOLN AVE, STEAMBOAT SPRINGS, CO 80487, (970) 879-8880) WHERE IT WAS DIAGNOSED THAT THE CLUTCH ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 73,500.
NHTSA ODI 11222483
Jun 25, 2019Transmission & drivetrainElectrical systemSpeed control
IN THE COURSE OF LESS THAN A MONTH, THE CAR'S PROBLEM PROGRESSED FROM INTERMITTENT STARTING ISSUES THAT LEFT ME STRANDED TO A FULL-ON FAILURE OF THE TRANSMISSION CONTROL SYSTEM. THE CLUTCH OF THE VEHICLE HAD BEEN REPLACED AND THE TRANSMISSION REPAIRED IN JUNE 2018. ON MAY 30TH, 2019, THE CAR WAS TAKEN IN DUE TO TRANSMISSION STARTING ISSUES. THE LIGHTS WOULD TURN ON WHEN TURNING THE KEY, BUT THE ENGINE WOULD NOT CRANK. THE CAR WAS RETURNED AFTER THE TRANSMISSION CONTROL MODULE WAS REPLACED. ON JUNE 11, 2019, THE CAR WAS RETURNED TO THE DEALERSHIP FOR THE SAME ISSUE. CAR WOULD NOT START AND TOOK ABOUT 50 TRIES AFTER HAVING BEEN STRANDED FOR SEVERAL HOURS. CAR WAS RETURNED TO ME SEVERAL DAYS LATER BECAUSE NOTHING WAS FOUND. ON JUNE 19, 2019, I WAS DRIVING DOWN THE HIGHWAY, I WAS IN THE LEFT LANE GOING ABOUT 60 MPH. I TRIED TO ACCELERATE TO PASS SOMEONE, AND MY CAR WOULD NOT ACCELERATE. WHEN I LOOKED DOWN, MY CHECK ENGINE LIGHT WAS FLASHING, MY BATTERY LIGHT WAS ON, AND MY OIL LIGHT WAS ON. THE CAR DOWNSHIFTED AND STARTED TO RAPIDLY DECELERATE. ENGINE SHUT DOWN, AND CAR WAS ROLLING TO A STOP. I HAD TO RUSH TO THE RIGHT LANE IN RUSH HOUR TRAFFIC, AND I MANAGED TO ROLL MY WAY UP THE EXIT RAMP, WHERE MY CAR SHUT DOWN COMPLETELY AT THE TOP OF THE EXIT RAMP. CAR WOULD NOT RESTART, AND I WAS STRANDED THERE FOR OVER AN HOUR IN A DANGEROUS PLACE AND SITUATION. I CALLED A TOW, AND AFTER TRYING TO START MY CAR INTERMITTENTLY FOR OVER AN HOUR, THE ENGINE FINALLY STARTED. I DROVE IT STRAIGHT TO THE DEALERSHIP TO BE CHECKED OUT AGAIN.THE SAME ISSUE WITH TRANSMISSION CONTROL HAS PERSISTED, RESULTING IN ME HAVING TO TAKE THE CAR IN ON THREE SEPARATE OCCASIONS IN ABOUT TWO WEEKS. IT STARTED OF FROM INTERMITTENT STARTING ISSUES TO THE CAR SHUTTING DOWN COMPLETELY WHILE TRAVELING AT A HIGH SPEED. THIS CAR HAS DONE NOTHING BUT PUT ME IN DANGER, AND I HAVEN'T EVEN PAID IT OFF YET.
NHTSA ODI 11222487
Jun 25, 2019Lights
MY PASSENGER SIDE HEADLIGHT KEEPS GOING OUT. EVEN AFTER REPLACING THE LIGHTS, THE LOW BEAM WILL NOT WORK. ALL THE FUSES HAVE BEEN CHECKED AND SEEM TO BE WORKING PROPERLY.
NHTSA ODI 11222606
Jun 21, 2019Transmission & drivetrainFuel system
THE CAR HESITATES EVERY TIME YOU TRY TO ACCELERATE. IT DOES THIS WHEN YOU ARE STATIONARY AND FIRST STARTING OUT AND WHEN YOU ARE ALREADY IN MOTION. SOMETIMES IT'S SO PRONOUNCED THAT I'M AFRAID IT'S GOING TO STALL COMPLETELY. THIS HAS HAPPENED SINCE THE 1ST DAY I BOUGHT IT AND THE DEALER WHERE I BOUGHT IT SAID THERE WAS NOTHING WRONG WITH IT THAT'S THE WAY IT'S SUPPOSED TO BE. SOMETHING ABOUT A DIFFERENT KIND OF TRANSMISSION.
NHTSA ODI 11221775
Jun 20, 2019Steering
YESTERDAY I NOTICED THAT MY STEERING SEEMED A LITTLE HARD TO KEEP GOING STRAIGHT. TODAY WHEN I GOT IN AND STARTED DRIVING MY CAR FLASHED A "STEERING FAILURE GET CHECKED" MESSAGE AND WAS EVEN HARDER TO DRIVE. I MADE IT TO MY APPOINTMENT AND WHEN I LEFT 30 MINUTES LATER AND TURNED MY CAR ON I HAD A NEW MESSAGE, "STEERING LOSS STOP SAFELY". NOW I CAN'T EVEN MOVE MY STEERING WHEEL. LUCKILY I WASN'T ON THE EXPRESSWAY GOING 70 MPH WHEN THIS HAPPENED.
NHTSA ODI 11221397
Jun 20, 2019Fuel system
TAKATA RECALL. I TOOK MY 2014 FORD FOCUS TO A FORD DEALERSHIP BECAUSE MY CAR GAS GAUGE WAS SHOWING ERRATIC MILEAGE AND BECAUSE I KNEW I HAD A RECALL. I RECEIVED MY VEHICLE WITH THE SAME PROBLEM AS I TOOK IT IN. MY GAUGE STILL KEPT SHOWING ERRATIC MILEAGE.I WENT BACK 5 DAYS LATER TTO TELL THEM WHAT WAS GOING ON AND I ASKED WHAT PROCEDURE THEY HAD DONE. THEY TOLD ME THAT THEY HAD ONLY REPROGRAMMED A MODULE. I TOLD THEM IF THEY COULD CHECK IT OUT AGAIN AND THEY TOLD ME THAT THEY COULD BUT THEY WERE GOING TO CHARGE ME A DIAGNOSTIC FEE BECAUSE THEY HAD ALREADY PERFORMED THE RECALL. THE DIAGNOSTIC CAME OUT AND IT TURNED OUT THAT MY CAR NEEDS A NEW FUEL PUMP, CANISTER PURGE VALVE, AND FUEL TANK. I TOLD THEM THAT THOSE THINGS WERE SUPPOSED TO BE FIXED THE FIRST TIME I BROUGHT IT BECAUSE IT WAS PART OF THE RECALL. THEY TRANSFERRED ME TO FORD INTERNAL SOMETHING AND FORD SAID THAT THE RECALL WAS ALREADY PERFORMED AND THAT IT WAS MY RESPONSIBILITY NOW. I MEAN HOW DOES A COMPANY LIKE FORD CAN BE SO UNPROFESSIONAL ABOUT SOMEBTING LIKE THIS. I MEAN PART OF THE RECALL IS TO TAKE YOUR VEHICLE TO GET THOSE THINGS FIXED THAT THE FORD ASSEMBLY LINE FAILED TO ADDRESS WHEN MAKING THE MODEL. NOW I AM EVEN MORE SCARED BECAUSE I DON'T KNOW WHEN I WILL GET STRANDED SOMEWHERE BECAUSE I'M NOT SURE WHAT GAS MILEAGE IT HAS.
NHTSA ODI 11221401