Home · 2014 Ford Focus RS · Complaints

What 2,644 owners told NHTSA about the 2014 Ford Focus RS

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (2,644)Crash / fire / injury (89)Transmission & drivetrain (1,589)Engine (455)Fuel system (360)Electrical system (274)Steering (225)Speed control (169)Body & structure (62)Latches & locks (47)Electronic Stability Control (esc) (39)Brakes (34)

Newest first · 2,644 complaints · page 36 of 106

Jan 20, 2020Steering

POWER STEERING FAILURE. CAR LOSES POWER STEERING IN THE MIDDLE OF DRIVING.

NHTSA ODI 11300510

Jan 20, 2020Transmission & drivetrain

I WILL BEGIN WITH MY CONCERN AND THEN PROCEED TO GIVE YOU MY BACK STORY. I WAS ALMOST INVOLVED IN A VERY REAL BROADSIDE COLLISION WITH AN 18-WHEELER AND ANOTHER FORD F-150 ABOUT TWO WEEKS AGO. I WAS MAKING A LEFT TURN WITH ONCOMING TRAFFIC WHEN THE VEHICLE FAILED TO SHIFT INTO SECOND GEAR THROUGH THE TURN. THE BEST WAY I CAN DESCRIBE THIS IS THE FEELING/NOISE WE'VE ALL HAD LEARNING TO DRIVE WITH A MANUAL TRANSMISSION AND YOU MISS THE GEAR. THE VEHICLE WAS STUCK IN NEUTRAL AND THE ENGINE WAS REACHING THE REV LIMITER. I THOUGHT I WAS GOING TO DIE. I'M VERY FORTUNATE IN THE FACT THAT THE ONCOMING VEHICLES WERE ABLE TO COME TO A COMPLETE STOP. I HAD TO PUT MY CAR IN PARK, THEN PUT IT BACK IN GEAR TO GET IT GOING AGAIN.THE CAR JUST REACHED 55,000 MILES AND I'VE HAD TO BRING THE VEHICLE IN FOR WARRANTY WORK ON THE CLUTCH ASSEMBLY FIVE TIMES SINCE PURCHASING THE VEHICLE. I HAVE BEEN TOLD BY THE VARIOUS SERVICE MANAGERS BOTH TO 'DRIVE THE HELL OUTTA THE THING' TO WEAR IN THE CLUTCH PROPERLY. I'VE BEEN CONVERSELY TOLD TO 'DRIVE LIKE A GRANDMA' IN ORDER TO WEAR IN THE CLUTCH PROPERLY. I HAVE SPOKEN TO THE SERVICE MANAGER ABOUT MY SAFETY CONCERN AND HE STATES THERE IS NOTHING THEY CAN DO 'AT THE DEALERSHIP LEVEL' AND ENCOURAGED ME TO REACH OUT TO FORD CONSUMER AFFAIRS. HIS NEXT OFFER WAS TO 'SIT ME DOWN WITH ONE OF THE SALESMAN' IN ORDER TO 'GET ME INTO SOMETHING BETTER'. I'M NOT IN A FINANCIAL POSITION TO 'GET INTO SOMETHING BETTER'. I HAD PLANNED ON KEEPING THIS CAR FOR ANOTHER 2-3 YEARS AT LEAST. THIS WOULD GET ME THROUGH SCHOOL AND AS MY INCOME POTENTIAL INCREASED, I PLANNED TO TRADE MY FOCUS TOWARDS A LARGER VEHICLE. I WANT TO REITERATE THAT I DO NOT FEEL SAFE DRIVING MY CAR, ESPECIALLY WITH A BABY IN IT. THE CAR CONTINUES TO JUMP OUT OF GEAR, LEAVING THE VEHICLE POWERLESS AT RANDOM TIMES, DESPITE RECENT CLUTCH REPLACEMENTS, ESPECIALLY IN THE COLD WEATHER.

NHTSA ODI 11300569

Jan 19, 2020Transmission & drivetrain

WE TEST DROVE FORD FOCUS 2014 SE WITH 50K MILES AT THE DODGE DEALER IN CLERMONT GOTTA. THE TRANSMISSION SHUTTERED WHEN GOING UPHILL AND TURNING LEFT WITH 4 PASSENGERS. WHEN POINTED OUT TO THE DEALER, THEY SAID IT WAS FINE. JUST HEAVY LOAD GOING UP HILL AND TURNING. WE DROVE THE CAR 2000 MILES AND THE TRANSMISSION GOT WORSE. FORD DEALER SAID THEY'D REPAIRED THE TRANSMISSION CLUTCHES ON MANY OF THESE FOCUS AUTOMATIC TIPTRONIC TRANSMISSIONS AND SOME WERE RECALLED SOME WEREN'T. OF COURSE "OURS" WASN'T A RECALL AND COST $2000 AFTER OWNING THE CASE LESS THEN 30 DAYS. THE DEALER SAYS IT WAS SOLD AS IS. I WON'T RECOMMEND THAT DODGE DEALER IN CLERMONT, FLORIDA! AFTER THE FORD DEALER REPAIRED THE TRANSMISSION AND DRIVING 2000 MILES MORE, THE TRANSMISSION IS SHUTTERING AND HESITATING AGAIN. FORD SHOULD ISSUE A RECALL ON THIS TRANSMISSION AS THERE ARE MANY PEOPLE HAVING THIS PROBLEM WITH LOW MILEAGE.

NHTSA ODI 11300364

Jan 19, 2020Fuel system

WE HAD A LITTLE OVER A QUARTER TANK OF FUEL. WE GOING SHOPPING SO WE TOPPED OFF THE FUEL TANK THIS MORNING. AFTER WE DROVE APPROXIMATELY 80 MILES, IT STARTED SNOWING HEAVILY. I NOTICED SOMETHING WITH THE CAR. I HAD NO ACCELERATION LIKE THE ENGINE DIED. REGAINED POWER FOR A FEW MINUTES UNTIL THE ENGINE DIED. I WAS LUCKY ENOUGH TO PARK ON THE SIDE OF THE ROAD. TRIED RESTARTING THE ENGINE SEVERAL TIMES. AFTER A HALF HOUR, I TRIED AGAIN ONLY FOR THE ENGINE TO SPUTTER TO AND IDLE. IT IDLED FOR 3 OR 4 SECONDSAND DIED AGAIN. AFTER ANOTHER HALF HOUR I TRIED AGAIN. I STARTED AND RAN ABOUT TEN MINUTES. I HAD THE CAR TOWED HOME IN FEAR OF STALLING OUT AGAIN.

NHTSA ODI 11300369

Jan 16, 2020Transmission & drivetrain

CAR SHAKES/SHATTER EVERYTIME IT SHIFTS BETWEEN 1ST, 2ND, AND 3RD GEAR. NOW THE TRANSMISSION IT GOES BACK AND FORWARD TO NEUTRAL BETWEEN SHIFTING.THE ISSUES IS GETTING WORSE AND DANGEROUS TO DRIVE. AFTER REVIEWING VARIOUS COMPLAINTS I FIND OUT THAT ALL FORDS FROM 2012 AND NEWER HAVE THE SAME ISSUES AND FORD HAS REFUSED TO CORRECTED. THEY ONLY HAVE A RECALL ON THE PCM COMPUTER BUT REFUSED TO REPLACE THE CLUTCH OR TRANSMISSION. EXTENDING THE WARRANTY TO 7 YEARS OR 100,000 MILEAGE SHOULDN'T BE ALLOWED AS REMEDY SINCE THE ISSUE CONTINUES TO COME BACK. IT IS TIME FOR FORD TO TAKE OWNERSHIP ON THEIR MISTAKE AND BE FORCED TO RECALL ALL TRANSACTIONS ON OUR CARS.

NHTSA ODI 11299758

Jan 16, 2020Transmission & drivetrain

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE SHUDDERED AND HESITATED WITHOUT WARNING. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). THE VEHICLE WAS TAKEN TO A DEALER (GEORGE WALL FORD LINCOLN 700 SHREWSBURY AVE, RED BANK, NJ 07701) TO BE DIAGNOSED HOWEVER, THE DIAGNOSIS WAS INCONCLUSIVE. THE MECHANIC WAS ALSO UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. *DT*JB

NHTSA ODI 11299783

Jan 16, 2020Transmission & drivetrainElectrical system

FOR AT LEAST THE LAST THREE YEARS THE VEHICLE EXPERIENCED SHORT PERIODS OF NON-STARTING. IN OCTOBER, 2019 THE CAR WOULD NOT START PERIOD. PREVIOUS IT WAS ABLE TO START AFTER MOVING THE SHIFTER FROM PARK TO DRIVE AND BACK AND SOMETIME USING THE REMOTE START. THE OCTOBER ISSUE REQUIRED TOWING TO NORTH COUNTY FORD IN VISTA, CA. AFTER FIVE DAYS, IT WAS DETERMINED THE TRANSMISSION HAD FAILED AND NEEDED REPALCEMENT. AFTER REPLACEMENT THE NON-STARTING ISSUE RESOLVED, BUT IN THE LAST THREE WEEKS IT HAS RETURNED. I HAVE NOT HAD ANY ISSUES WHILE THE VEHICLE IS MOVING.

NHTSA ODI 11299978

Jan 13, 2020Fuel system

DRIVING ON HIGHWAY CAR STALLED AND CHECK ENGINE LIGHT CAME ON. WHEN I WAS ABLE TO GET STARTED AGAIN TOOK IT TO NEAREST AUTO ZONE GOT ERROR CODE P1450 FUEL TANK VACUUM

NHTSA ODI 11298913

Jan 13, 2020

CAR TRANSMISSION IS BROKEN ON THE INSIDE PER DEALER, THERE ARE ARTICLES EXPLAINING THAT FORD KNEW ABOUT THE PROBLEM BUT STILL PUT THE CAR OUT FOR PURCHASE. CURRENTLY I DO NOT HAVE A VEHICLE TO DRIVE TO WORK. I WAS TOLD BY FORD I WOULD HAVE TO PAY FOR THE PROBLEM ALTHOUGH IT IS AN INTERNAL PROBLEM WITH MANUFACTURING.

NHTSA ODI 11299132

Jan 8, 2020Transmission & drivetrainEngineFuel system

I WAS DRIVING ALONG THE HIGHWAY 80 IN THE LEFT HAND LANE , READY TO PASS A SEMI TRUCK WHEN THE CAR LOST ALL POWER FROM THE ENGINE A LIGHT CAME ON AND IT READ ENGINE DEFAULT SERVICE NOW OK , AS ALL POWER WAS SHUT DOWN . I WAS THEN FORCED TO GO TO THE EMERGENCY LANE . I WAS ALMOST RAN OVER BY TWO SEMI TRUCKS COMING FROM THE RIGHT SIDE OF HIGHWAY 80. I HAD IT SERVICED AT PHIL LONG FORD CHAPPEL HILLS IN COLORADO SPRINGS AND THEY WANTED $4500 TO FIX IT .

NHTSA ODI 11298000

Jan 8, 2020Fuel system

VEHICLE WAS IN MOTION WHEN THE 'STOP SAFELY NOW' ALERT CAME ON AND DISABLED POWER TO THE CAR. I WAS ABLE TO STOP THE VEHICLE SAFELY BUT UNFORTUNATELY, IT DIDN'T TURN ON AGAIN SO IT HAD TO BE TOWED TO MY HOUSE. AFTER TRYING MULTIPLE TIMES WITH NO LUCK, I HAD IT TOWED TO THE FORD DEALER FOR INSPECTION AND REPAIRS. I KNOW THIS DEFECT IS KNOWN BY FORD SINCE SOME RECALLS HAVE BEEN ISSUED BUT TO TRY TO REPAIR THE CONCERN. MY CAR'S 'ELECTRIC UNIQUE COMPONENT' 8 YEAR WARRANTY IS STILL VALID BUT FORD IS TRYING TO CHARGE ME FOR THE REPAIRS. THE VEHICLES 12V BATTERY DIED DUE TO THE PROBLEM BUT THEY MADE ME PURCHASE A NEW ONE FOR $180. I BELIEVE I SHOULDN'T HAVE BEEN CHARGED SINCE THE ISSUE WAS CAUSED BY THE CARS DEFECT. THE CAR HAS BEEN AT THE DEALER FOR 2 WEEKS WITH NO RESOLUTION. I JUST FEEL I WANTED TO MAKE A COMPLAINT TO MAYBE GET ASSISTANCE WITH FORD ACKNOWLEDGING THAT THE ISSUE SHOULD BE COVERED UNDER THE WARRANTY. THANK YOU FOR YOUR TIME AND ATTENTION.

NHTSA ODI 11298043

Jan 3, 2020SteeringElectrical system

MY 16 YEAR OLD DAUGHTER WAS DRIVING IN HER 2014 FORD FOCUS SE ON THE INTERSTATE. I WAS A PASSENGER AS SHE ONLY HAS HER LEARNERS PERMIT. ALL THE SUDDEN SHE COMPLAINED THE VEHICLE WAS HARD TO STEER. I SAW HER HAVING A PHYSICALLY HARD TIME STEERING THE VEHICLE. I LOOKED AT THE DASHBOARD AND SAW THE POWER STEERING ASSIST FAILURE INDICATOR ICON (ELECTRONIC POWER ASSIST STEERING - EPAS)ACTIVATED ON THE DASHBOARD. MY DAUGHTER CONTINUED TO STRUGGLE TO MAINTAIN THE VEHICLE SAFELY DUE TO THE POWER STEERING ISSUE. SHE DROVE TO THE NEAREST EXIT WHICH WAS EVEN WORSE THAN THE HIGHWAY. SHE HAD TROUBLE STEERING THROUGH THE "S" TURNS ON THE EXIT RAMP. SHE CAME TO THE INTERSECTION, LUCKILY THE LIGHT WAS GREEN AND SHE DIDN'T HAVE TO STOP TO TURN RIGHT, BUT IT WASN'T MUCH HELP. WHILE TURNING ONTO ANOTHER TWO LANE HIGHWAY SHE ALMOST HIT THE CONCRETE MEDIUM DUE TO THE EPAS FAILURE. WATCHING HER DRIVE THE VEHICLE REMINDED ME WHEN I DROVE MY GRANDFATHERS OLD DODGE DART; NO POWER STEERING. I UNDERSTAND

NHTSA ODI 11296932

Jan 1, 2020Transmission & drivetrain

TRANSMISSION WORK TEMPORARILY IN REVERSE. THEN REVERSE GOES OUT COMPLETELY. I'M ABOUT TO TAKE THE VEHICLE BACK FOR REPAIR THE 5TH TIME. AND I'M VERY FRUSTRATED AND MAD. THAT I CAN'T DRIVE IT. I WANT ANOTHER VEHICLE OR BE COMPENSATED ME A CHECK FOR THE VEHICLE SO I CAN GET ANOTHER ONE WITHOUT ANY PROBLEMS.

NHTSA ODI 11292452

Dec 30, 2019Transmission & drivetrain

THE VEHICLE IS HAVING HARD JERKING/SHUTTERING DUE TO A CLUTCH MALFUNCTION DURING FIRST AND SECOND GEAR. FOR A WHILE I'VE HAD THE SAME JERKING (SOMETIMES VERY BAD) THAT EVERYONE ELSE HAS HAD DUE TO A CLUTCH MALFUNCTION. I RECEIVED A LETTER FOR THE RECALL FROM FORD AND WHEN I WENT TO HAVE THE CLUTCH FIXED THE DEALERSHIP CALLED TO INFORM ME THAT I WAS NOT ELIGIBLE DUE TO HAVING A BRANDED TITLE. THE DEALERSHIP LOOKED UP MY VIN NUMBER WHEN I WAS MAKING AN APPOINTMENT AND PROCEEDED TO TELL ME AFTER I DROPPED MY CAR OFF AND THEY HAD IT FOR THE WHOLE DAY.THE REASON MY CAR IS A BRANDED TITLE IS DUE TO COSMETIC DAMAGE, NOTHING TO DO WITH THE FRONT OF THE CAR. ALL OF THE PARTS ON THE CAR ARE THE ORIGINAL MANUFACTURED PARTS. THIS BEING SAID, I'M HAVING A CONCERN THAT EVEN THOUGH THE CLUTCH IS THE EXACT SAME AS OTHERS WITHOUT BRANDED TITLES I AM NOT ALLOWED TO GET IT FIXED EVEN AND THE PART MALFUNCTIONING WAS FORDS OWN DOING.

NHTSA ODI 11292040

Dec 27, 2019

THE HORN STOPPED WORKING APPROX. DECEMBER 17, 2019. VEHICLE HAS ABOUT 155500 MILES. HORN DOES NOT SOUND WHEN VEHICLE IS LOCKED USING KEY FOB. HORN DOES NOT SOUND WHEN CENTER OF STEERING WHEEL IS PRESSED. ONE TRAFFIC INCIDENT ALREADY REQUIRED THE HORN'S USE AND IT WAS NOT AVAILABLE. I VERIFIED MYSELF THAT THE FUSE WORKS AND ALSO THAT THE RELAY WORKS. I ALSO ACCESSED THE HORN ITSELF AND TAPPED IT WHICH MADE NO DIFFERENCE. THE HORN IS AN IMPORTANT SAFETY FEATURE ALTHOUGH USED INFREQUENTLY. IT IS NOT SUBJECT TO WEAR AND TEAR AS A WIPER BLADE WOULD BE.

NHTSA ODI 11291456

Dec 27, 2019Engine

ON MY WAY HOME, THE CAR BEGAN TO MAKE A CLICKETY CLACKETY NOISE. IT SOUNDED LIKE A BELT WAS OUT OF ALIGNMENT. I PULLED INTO THE DRIVEWAY AND POPPED THE HOOD. I WATCHED THE BOTTOM GEAR WHEEL BREAK OFF THE ENGINE. THE ENGINE IMMEDIATELY STOPPED. HAD I BEEN ON THE ROAD, IT COULD HAVE BEEN TRAGIC. IN THE ATTACHED PHOTO, YOU CAN SEE THE METAL RIPPED CLEAN OFF AT ALL THREE LOCATIONS.

NHTSA ODI 11291612

Dec 26, 2019Electrical system

THE CAR'S SPEAKERS, RANDOMLY AND WITHOUT ANY SORT OF PREDICTABILITY, LET OUT AND INCREDIBLY LOUD CRACKLING/SCREECHING/SOUND TO THE POINT OF HURTING YOUR EARDRUMS. IT IS VERY STARTLING, IT EITHER PERSISTS AND DOES NOT STOP (SOMETIMES FOR HOURS) OR STOPS AND SPORADICALLY RETURNS. THIS ISSUE HAS EVEN CAUSED ME TO JERK WHILE DRIVING AS IT IS VERY LOUD AND SCARY. TURNING VOLUME DOWN DOESN'T DO ANYTHING, TURNING THE SYNC SYSTEM OFF DOESN'T DO ANYTHING, THIS SOMETIMES HAPPENS WHEN THE CAR IS NOT EVEN ON (KEY ISN'T IN IGNITION). IT IS A HUGE SAFETY ISSUE AS THIS PROBLEM IS SO LOUD AND UNPREDICTABLE THAT IT CAN CERTAINLY LEAD TO A CAR ACCIDENT. HAVING READ THROUGH A LOT OF ONLINE FORUMS ABOUT THIS ISSUE, I AM NOT THE ONLY ONE HAVING THIS PROBLEM.

NHTSA ODI 11291389

Dec 21, 2019Transmission & drivetrain

WE RECIEVED A TRANSMISSION OVERHEATING INDICATOR STATING WE HAD TO PULL OVER TO ALLOW IT TO COOL DOWN DURING STOP AND GO TRAFFIC. WE JUST HAD THE 8TH CLUTCH PLACED IN THE CAR!

NHTSA ODI 11290639

Dec 20, 2019EngineCrash2 injuries

MY FORD FOCUS HAD TWO SEPARATE MECHANICS LOOK AT IT BEFORE PURCHASING PESS THAN ONE YEAR AGO. PASSED ALL INSPECTIONS CAR WAS FINE AND THEN ALL OF A SUDDEN WOULDNT START AT ALL. ALTENATOR AND BATTERY CHECKED. TO START CAR, I HAD TO TAKE EXTENSION CORD FROM HOUSE TO CAR TO USE A BATTERY CHARGER. I COULD DRIVE IT FROM PLACE TO PLACE BUT COULD NOT TURN CAR OFF BC IT NOT STARTING AGAIN. I DROVE LIKE THIS FOR TWO MONTHS. NO WARNING LIGHTS, NO WEIRD SOUNDS. I TRIED REPLACING BATTERY AND PROBLEM CONTINUED. REPLACED BATTERY. WAS DRIVING AND IN THE MIDDLE OF AN INTERSECTION, CAR WOULDNT GO. ALMOST WAS HIT. CARS HAD TO SWERVE TO MISS ME. WAS IN AN ACCIDENT WHEN CAR WOULDNT ACCELERATE QUICKLY AT.LIGHT. HIT FROM BEHIND AND PASSENGER HAD TO BE TAKEN BY AMBULANCE. RECEIVED TWO RECALL LETTERS IN THE MAIL. ONE REGARDING EMISSIONS AND ONE REGARDING THE CLUTCH. WHEN I TRIED TO BACK CAR OUT OF LOT, WOULDNT GO IN REVERSE. THEN THE TRANS LIGHT CAME ON WITH THE CHECK ENGINE LIGHT. WE PUSHED IT OUT OF SPOT AN IT DROVE UNTIL I TRIED TO ACCELERATE, CAR WOULDNT GO. CAR HAD ALL TUNEUPS, OIL CHANGES,ALL MAINTENANCE ROUTINELY DONE. WHEN SPEAKING WITH UNIVERSITY FORD ON A RECORDED CONVO, TOLD ME THE RECALL EFFECTED MY CAR & THAT THEY INSTALLED A NEW TRANS MODULE BUT THE TRANS ITSELF HAD TO BE REPLACED. QUPTED 7,000$. WARRANTY ACCORDING TO FORD IS FOR CLUTCH PROBLEM. THEN WHY REPLACE TRANS MODULE? TOLD ME TO CALL CUSTOMER SERVICE. TOLD ME TO MAKE CLAIM &GET A TRANS EXTENDED COVERAGE CLAIM. I'VE CALLED BUT HAVEN'T HEARD BACK. NOW IHAVE CAR AT DEALERSHIP DONT HAVE 7,000$ OR $ TO EVEN TOW IT AWAY FROM THERE. I'M ON DISABILITY AND HAVING SEVERE MEDICAL PROBLEMS & A7 YR OLD WITH SPECIAL NEEDS EOTH LIMITED RESOURCES. FOR A COMPANY THAT STANDS AMERICAN VALUES, THEY FALL SHORT. VERY ANGRY. (SHOULD'VE BOUGHT A CHEVY)

NHTSA ODI 11290269

Dec 17, 2019Transmission & drivetrainElectrical systemFuel system

TCM REPLACED 66,550, CLUTCH PACK REPLACED 68,148, AND COMPLETE COMMUNICATION FAILURE BETWEEN THE THROTTLE AND TRANSMISSION, TONIGHT AT 82,000 MILES, I FULLY OPENED THE THROTTLE PEDAL DOWN, AND TRANSMISSION FAILED TO GIVE ME ANY ACCELERATION FOR 3-5 SECONDS.THIS ALMOST CAUSED A BAD SITUATION TONIGHT. RADIATOR REPLACED AT 77,600, COOLANT STILL DROPS TO THE MIN- LINE. NO REASONING ON WHERE THE COOLANT IS GOING.

NHTSA ODI 11289541

Dec 17, 2019Transmission & drivetrain

I WAS SENT PAPER WORK FOR A RECALL FROM FORD MOTORS (19N08 ) REF: MY TRANSMISSION CLUTCH BEING FAULTY CLUTCH SHUDDERING WHICH HAPPEN NUMEROUS TIMES AND CAUSING IT TO FEEL LIKE THE CAR WOULD STOP RIGHT THERE. I CALLED MY ;LOCAL FORD DEALER REF: THIS RECALL AND WAS GIVEN A SCHEDULE TIME FOR REPAIR. THEY CHECKED THE FOCUS AND FOUND ITS TRANSMISSION HAD THE ABOVE PROBLEM AND NEED TO BE FIXED . THEY REPLACED THE CLUTCH PARTS. WHEN IT CAME TIME TO PICK UP MY CALL I WAS TOLD I HAD TO PAY THE BILL TO RETRIEVE MY CAR BACK. $1088 THAT FORD WAS NOT GOING TO PAY THE REPAIR COST. I CALLED FORD AND WAS TOLD MY CAR HAS BRANDED TITLE SALVAGE.I DIDNT KNOW WHAT THAT MEANT BEFORE THE REPAIR. FORD CUSTOMER SERVICE### TOLD ME THEY USE A THIRD PARTY TO SEND NOTICES OF MY VIN. AND THEY DIDNT SEE THE SALVAGE REPAIRED ON MY TITLE, THATS HOW I RECEIVED THE RECALL.

NHTSA ODI 11289597

Dec 17, 2019Transmission & drivetrain

TOOK MY FOCUS IN TO HAVE A CUSTOMER SATISFACTION RECALL CLUTCH REPLACEMENT FOR THE AUTOMATIC TRANSMISSION. I EXPERIENCED BAD JERKING AND ACCELERATION ISSUES. THE DEALER REPLACED THE CLUTCH 2 1/2 MONTHS AGO. I'M NOW AT THE DEALER WITH MY ENGINE LIGHT ON ON AND SEVERELY BAD JERKING AND SHIFTING ISSUES AGAIN. THE DEALERSHIP DIAGNOSTIC SAYS I NEED 2 TRANSMISSION SHIFT LEVERS REPLACED (LEVERS A &B) COST IN EXCESS OF $1000. THIS TRANSMISSION AS A WHOLE IS DEFECTIVE. WHY IS FORD GETTING AWAY WITH THIS???

NHTSA ODI 11289726

Dec 16, 2019Transmission & drivetrain

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION SHUDDERED AND HESITATED TO MOVE FORWARD. THE CONTACT STATED THAT THE TRANSMISSION WARNING INDICATOR ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT TOOK THE VEHICLE TO SELINSGROVE FORD (10 N SUSQUEHANNA TRAIL, SELINSGROVE, PA 17870, (570) 374-8131) WHERE THE VEHICLE WAS INITIALLY REPAIRED UNDER WARRANTY; HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE CONTACT WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI 11289345

Dec 16, 2019Electrical system

TL* THE CONTACT OWNS A 2014 FORD FOCUS. AFTER THE CONTACT PRESSED THE PUSH START BUTTON TO SHUT OFF THE VEHICLE, IT DID NOT SHUT OFF. THE VEHICLE EVENTUALLY TURNED OFF INDEPENDENTLY AFTER A FEW MINUTES. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 68,000.

NHTSA ODI 11289515

Dec 15, 2019Fuel system

I WAS SETTING AT A RED LIGHT AND WHEN IT TURN GREEN I STOP ON THE GAS A LITTLE TO START GOING BUT IT HESITATING AND THE WOULD NOT GO . IT JUST KEPT HESITATING AND CAR BEHIND ME LADE ON THE HORN. IT WOULD GO A LITTLE BIT AND STOP AGAIN. IT KEEP DOING THAT AT EVERY LIGHT I STOP AT.

NHTSA ODI 11289186

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How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2014 Ford Focus RS verdict →