Apr 11, 2016Transmission & drivetrainSeat belts
BOUGHT CAR BRAND NEW IN JUNE 2014. HAVE HAD TRANSMISSION REDONE. NOW HAVING SAME ISSUE AGAIN. FRONT SEAT BELTS REPLACED. NOW NEED REPLACED AGAIN. HAVE HAD DEALER REPAIR OUTSIDE DOOR SKIN ON FRONT PASSENGER DOOR DUE TO TRANSPORT DAMAGE. HAD TO TAKE CAR IN TO HAVE INTERIOR DOOR REPOSITIONED DUE TO POOR DEALER WORKAMANSHIP. I HAVE HAD THIS CAR IN FOR REPAIRS MORE THAN ANY VEHICLE I HAVE EVER OWNED. CAR CURRENTLY HAS ABOUT 33,000 MILES ON IT.
NHTSA ODI 10854938
Apr 11, 2016Transmission & drivetrain
I HAVE A 2014 FORD FOCUS SE HATCHBACK. IT WAS BOUGHT BRAND NEW IN AUGUST 2013 AND PAID IN FULL. I WAS BACK AT THE DEALERSHIP AT LESS THAN 15,000 MILES BECAUSE OF THE GRINDING, STALLING, HESITATIONS, AND JERKING COMING FROM THE TRANSMISSION WHILE DRIVING, STOPPING, AND ACCELERATION. MY CLUTCH HAS BEEN REPLACED TWICE AND I HAVE BEEN BACK TO THE DEALERSHIP COUNTLESS TIMES, FOR A "COMPUTER RESET". THE JERKING, SHUDDERING, GRINDING, AND STALLING HAVE YET TO CEASE AND IT'S BECOMING MORE OF A PAIN TO DRIVE THE CAR ON A DAILY BASIS. ALL OF THE SERVICEMEN SAY THE SAME THING: "IT WILL ADJUST TO YOUR DRIVING OR IT'S SUPPOSED TO FEEL THAT WAY". I AM CURRENTLY WAITING ON A NEW CLUTCH TO HAVE IT REPLACED ONE AGAIN. I FEEL AS IF I AM NOW STUCK WITH THIS VEHICLE WITH NO HOPE!
NHTSA ODI 10854958
Apr 7, 2016Transmission & drivetrain
MY CAR HAS 33581 MILES AND ALREADY PUT SECOND SET OF TIRES ON IT. THE PROBLEM IS THAT THE TRANSMISSION IS NO GOOD. PROBLEM STARTED AT 3000 MILES WHEN THE CAR TOTALLY SHUT DOWN IN THE MIDDLE OF TRAFFIC ON THE INTERSTATE BETWEEN SYLVA,NC AND WAYNESVILLE ,NC . THE CAR WILL NOT TAKE A HILL WITHOUT SPINNING TIRES, IT EVEN DOES IT AT RED LIGHTS....HELP.
NHTSA ODI 10854158
Apr 6, 2016Transmission & drivetrain
HAVE HAD THE VEHICLE FOR JUST OVER A YEAR. HAD PERFORMED WELL UNTIL ABOUT 20,000 MILES. I DO A LOT OF DRIVING FERRYING CHILDREN TO AND FROM SCHOOL, TO SPORTING EVENTS, GETTING MYSELF TO AND FROM WORK. THE VEHICLE BEGAN TO HESITATE AND IT SEEMED LIKE THERE WAS A TIMING ISSUE WITH THE SHIFTING MECHANISM. I OFTEN HAD TO MASH DOWN ON THE ACCELERATOR TO GET IT TO ADVANCE. IT IS VERY TRICKY IN TRAFFIC ESP. ON THE INTERSTATE. WE ARE OBLIGED TO USE I-10, THE BUSIEST HIGHWAY IN AMERICA, AND TO GO ACROSS THE I-10 MISSISSIPPI RIVER BRIDGE WHERE SUCH HESITATION AND LACK OF CONTROL OF SPEED COULD PROVOKE A FATAL ACCIDENT. TOOK IT TO THE DEALERSHIP, THE SERVICE MANAGER IMPLIED THAT I DIDN'T KNOW HOW TO DRIVE IT CORRECTLY GIVEN THAT IT IS NOT TRULY AN "AUTOMATIC" TRANSMISSION. MIND YOU IT IS NOT MARKETED AN ANYTHING BUT AN AUTOMATIC. THEY PERFORMED SOME KIND OF COMPUTER ADJUSTMENT. THE PROBLEM CONTINUES TO MANIFEST ITSELF HOWEVER ESPECIALLY AFTER THE CAR HAS WARMED UP. TOOK IT BACK IN AND THE SERVICE GUY WAS NOT VERY HELPFUL, STILL IMPLYING THAT I JUST NEEDED TO ADJUST MY METHOD OF DRIVING. AM NOW WAITING ON A NEW SET OF CLUTCHES THAT WILL "REPAIR" THE PROBLEM BUT NOT GET RID OF THE "SHUTTERING". I HAVE NOT BEEN GIVEN A LOANER CAR IN THE INTERIM AND CONTINUE TO SUBJECT MY CHILDREN TO THESE UNSAFE CONDITIONS. THERE IS OBVIOUSLY A DESIGN FLAW IN THIS TRANSMISSION AND FORD NEEDS TO OWN UP TO IT AND DO WHAT IS RIGHT FOR CUSTOMERS BEFORE THERE IS A MAJOR ACCIDENT AND FATALITIES.
NHTSA ODI 10853722
Apr 6, 2016Transmission & drivetrain
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 60 MPH, THE VEHICLE VIBRATING VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED OR REBUILT. THE VEHICLE WAS REPAIRED WITH A REBUILT TRANSMISSION TWICE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000.
NHTSA ODI 10853809
Apr 6, 2016Transmission & drivetrainElectrical system
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 65 MPH, THE TRANSMISSION JERKED EXCESSIVELY. THE CONTACT HAD TO SLOWLY REMOVE HIS FOOT FROM THE ACCELERATOR PEDAL TO STOP THE JERKING. IN ADDITION, THE HORN AND THE ALARM SYSTEM NO LONGER WORKED. THE AIR BAG WARNING LIGHT ILLUMINATED ON AND OFF WHILE THE CONTACT WAS DRIVING. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000.
NHTSA ODI 10853894
Apr 5, 2016Transmission & drivetrain
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE TO HIGHWAY SPEEDS, THE VEHICLE HESITATED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIAN INFORMED THAT THE CLUTCH NEEDED TO BE REPLACED AGAIN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.
NHTSA ODI 10853459
Apr 5, 2016Transmission & drivetrain
I HAVE BEEN DEALING WITH THIS ISSUE SINCE JUST MONTHS AFTER PURCHASING MY BRAND NEW FOCUS. AS I HAVE BEEN TOLD THAT WHILE THE VEHICLE IS AN AUTOMATIC TRANSMISSION, IT USES A CLUTCH IN THE TRANSMISSION LIKE A MANUAL, RESULTING IN AN ISSUE WITH SHIFTING. WHEN ACCELERATING, THE VEHICLE SHUTTERS AND HESITATES, CAUSING SEVERE ISSUES DURING STOP-AND-GO TRAFFIC OR IN CITY DRIVING. ADDITIONALLY, AFTER THE SHUTTLE, THE VEHICLE WILL DO ONE OF TWO THINGS. IT WILL EITHER JERK FORWARD OR DO NOTHING AT ALL AFTER LETTING OFF THE GAS PEDAL. BECAUSE YOU NEVER KNOW WHICH IT WILL BE, KEEPING AT LEAST 20 FEET (USUALLY MORE) AWAY FROM THE VEHICLE IN FRONT OF YOU IS NECESSARY TO AVOID AN ACCIDENT. ADDITIONALLY, THE VEHICLE EXPERIENCES THIS WHILE MERGING ON AN EXPRESS WAY. THE RPM GAUGE WILL SHOW A SIGNIFICANT INCREASE AS WELL AS THE SOUND, BUT THE VEHICLE WILL NOT REACT AS THE RPMS SHOW. IT WILL HESITATE AND THEN EITHER JERK FORWARD, OR NOTHING AT ALL. I HAVE TAKEN MY FOCUS TO MULTIPLE FORD SERVICE DEPARTMENTS AND EACH TIME, THE DEALERSHIP DOES NOT PROVIDE A PERMANENT SOLUTION. THEY WILL EXPLAIN THAT THEY FIXED IT, EITHER BY INSTALLING A NEW CLUTCH, OR GIVING IT A SYSTEM UPDATE, AND EACH TIME THE PROBLEM CONTINUES BACK. I HAVE TAKEN MY VEHICLE TO DEALERSHIPS WHO HAVE ACKNOWLEDGED THE PROBLEM AND HAVE NOT BEEN ABLE TO SOLVE IT FIVE SEPARATE TIMES. MOST RECENTLY, I HAVE NOTICE THE ISSUE BECOMING MORE SEVERE - ESPECIALLY AFTER DRIVING LONG DISTANCES. THIS IS ABSOLUTELY UNACCEPTABLE AND I AM EXTREMELY DISAPPOINTED IN FORD FOR NOT STEPPING UP AND TAKING OWNERSHIP OF THIS ISSUE.
NHTSA ODI 10853535
Apr 5, 2016SteeringElectrical systemEngineFire
MY VEHICLE HAS HAD NUMEROUS TRANSMISSION PROBLEMS, GOING INTO REVERSE WHILE DRIVING, SHUTTING OFF WHILE DRIVING, ETC. RECENTLY, THE POWER STEERING COMPLETELY WENT OUT AND REVERTED TO MANUAL STEERING. TODAY, WHILE DRIVING IT FOR A WHILE, I NOTICED A BURNING SMELL AND PULLED OVER. UNDER THE HOOD, THE FUSE BOX HAD CAUGHT FIRE, BUT WAS BLOWN OUT BY THE WIND WHEN I OPENED THE HOOD. 20,500 MILES.
NHTSA ODI 10853592
Apr 4, 2016Transmission & drivetrain
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ACCELERATING FROM A STOP AT LOW SPEEDS, THE VEHICLE HESITATED TO ACCELERATE AND SHUTTERED WITHOUT WARNING. IN ADDITION, THERE WAS AN ABNORMAL SOUND EMITTING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI 10853236
Mar 31, 2016Steering
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE GETTING THE VEHICLE SERVICED, THE TECHNICIAN INFORMED THAT THE STEERING GEAR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V514000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,617.
NHTSA ODI 10852735
Mar 30, 2016Transmission & drivetrain
BOUGHT CAR FEBRUARY OF 2016 AT 28,000 MILES, CAR STARTED HESITATING, STUTTERING, VIBRATING AT ACCELERATION. OTHER TIMES, IT FEELS LIKE IT IS GOING TO JUST TAKE OFF ON ITS OWN. I TOOK THE CAR IN TO FORD AND WAS TOLD THAT IT WAS THE CLUTCH AND IT WOULD TAK 8-12 WEEKS FOR THE PART TO COME IN AND IN THE MEAN TIME I CAN DRIVE THE CAR WITHOUT WORRY. I DO WORRY BECAUSE MY SON JUST GOT HIS LICENSE AND I AM AFRAID THAT THE HESITATION WILL CAUSE AN ACCIDENT. I DID SOME RESEARCH AND NOTICED THAT THIS IS SOMETHING THAT A LOT OF FOCUS OWNERS ARE DEALING WITH. THIS IS VERY DANGEROUS AND THE VEHICLE SHOULD BE RECALLED.
NHTSA ODI 10852526
Mar 29, 2016Fuel system
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V005000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 05/03/16*LJ THE CONSUMER STATED THE PROBLEM WAS RECTIFIED. UPDATED 05/05/16.*JB
NHTSA ODI 10852298
Mar 28, 2016Engine
WE BOUGHT A 2014 FOCUS ON MARCH 27, 2015 AND DROVE THE FOCUS WITHOUT PROBLEMS UNTIL JANUARY 2016. ON FEBRUARY 22, 2016, THE ENGINE OIL WARNING WAS FLASHING. ALMOST ALL THE OIL WAS DEPLETED. IT HAD BEEN LESS THAN 5,000 MILES SINCE THE LAST OIL CHANGE, SO IT WAS STRANGE. WE TOOK OUR CAR INTO KAYSER FORD THE NEXT DAY. THEY COULDN'T FIND ANYTHING SUSPICIOUS. IT WAS CONCLUDED THAT NOT ENOUGH OIL WAS FILLED PREVIOUSLY. THEY THEN FILLED OIL TO THE MAX LEVEL. ON MARCH 10, WE CHECKED THE OIL LEVEL AFTER 500 MILES SINCE THE LAST CHANGE. THE OIL LEVEL WAS LOW. WE WENT BACK TO KAYSER, AND THEY FOUND THAT THE OIL LEVEL VARIED. THEY SUSPECTED AN OIL BURNING PROBLEM. WE THEN MADE AN APPOINTMENT WITH AN ENGINE SPECIALIST AND HAD 2 QUARTS OF OIL PUT IN. ON MARCH 15, WE VISITED KAYSER AGAIN AND HAD THE ENGINE SPECIALIST CHECK IT. THEY AGAIN FELT THAT NOT ENOUGH OIL WAS FILLED THE LAST TIME, AND WE SHOULD BRING IT BACK AFTER ANOTHER 500 MILES. THE LAST FULL OIL CHANGE WAS DONE BY KAYSER ON FEBRUARY 23. WE MADE ANOTHER APPOINTMENT ON MARCH 24, AND WE THEN WENT ON A 400 MILE TRIP. AFTER WE ARRIVED AND CHECKED THE OIL ON MARCH 20, THE OIL WAS MUCH LOWER THAN THE MINIMUM LEVEL. SINCE IT WAS SUNDAY AND WE DID NOT WANT TO RISK AN ACCIDENT, WE ADDED FORD MOTORCRAFT 5W20 OIL. ON MARCH 24, WE WENT BACK TO KAYSER AND THE TECHNICIAN SAID THAT WE HAD TO COME BACK AGAIN LATER BECAUSE WE ADDED OIL SINCE THE LAST SERVICE. WE SHOWED EVIDENCE THROUGH PHOTOS, BUT HE REFUSED TO DO A DETAILED DIAGNOSIS. HE SAID THAT THEY HAD TO REPORT THE EXACT AMOUNT OF OIL CONSUMPTION LOST IN ORDER TO DO MORE. WE HAD TO VISIT FAMILY LIVING ABOUT 170 MILES AWAY, BUT WE DID NOT FEEL SAFE DRIVING THAT FAR. WE ASKED KAYSER FORD TO PROVIDE US A RENTAL CAR, BUT THEY WOULDN'T. WE MADE IT TO OUR DESTINATION, BUT WE HAD A LOW AMOUNT OF OIL THE NEXT DAY. WE THEN TOOK IT TO A NEARBY FORD DEALERSHIP FOR A FILL UP.
NHTSA ODI 10852097
Mar 23, 2016Transmission & drivetrain
BOUGHT CAR BRAND NEW IN JUNE OF 2014. AFTER APPROX. 5,000 MILES, CAR STARTED HESITATING, STUTTERING, VIBRATING AT ACCELERATION. OTHER TIMES, IT FEELS LIKE IT IS GOING TO JUST TAKE OFF ON ITS OWN. OTHER TIMES IT FEELS LIKE IT IS GOING TO STALL OUT AT ANY TIME. I MENTIONED THIS AT MY LAST VISIT TO DEALER AND WAS TOLD IT IS "NORMAL FOR THIS TYPE OF TRANSMISSION". THEY SAID THEY MADE SOME ADJUSTMENT AND THERE WAS NOTHING ELSE THAT CAN BE DONE. THIS IS UNACCEPTABLE! HOW MANY COMPLAINTS MUST BE RECORDED BEFORE ANYTHING IS DONE ABOUT THIS PROBLEM?? I FEEL UNSAFE AT TIMES AND HOPE THE GOVERNMENT CAN PUT SOME PRESSURE ON THE FORD COMPANY TO OWN RESPONSIBILITY AND CORRECT THIS ONGOING PROBLEM.
NHTSA ODI 10851195
Mar 22, 2016Transmission & drivetrain
I BOUGHT MY 2014 FORD FOCUS IN AUGUST OF 2014, EVER SINCE I HAVE HAD TRANSMISSION PROBLEMS. THE CAR SHAKES, SHUDDERS AND JERKS WITH ACCELERATION. IT ALSO MAKES A GRINDING VIBRATING NOISE. I HAVE TAKEN IT IN FOR SERVICE MULTIPLE TIMES AND HAVE BEEN TOLD THIS IS NORMAL FOR FORD CARS. I DO NOT FEEL SAFE DRIVING AND AM AFRAID THE CAR WILL STALL ONE DAY AS I DO A LOT OF CITY DRIVING WITH MULTIPLE STOPS AND ACCELERATIONS. I SHOULD NOT BE HAVING THESE PROBLEMS WITH A NEW CAR. FORD NEEDS TO RECALL THIS ISSUE, AS IT IS A DANGER TO DRIVERS.
NHTSA ODI 10851135
Mar 21, 2016Fuel system
THROTTLE BODY ASSEMBLY HAS BEEN REPLACED 3 TIMES ALONG WITH THE PEDAL AND THE CAR KEEPS BREAKING DOWN. COMPLAINT HAS BEEN FILED WITH FORD AND THEY REFUSE ACCEPT ANY LIABILITY. I BROKE DOWN 3 TIMES DOING 70 MILES PER HOUR AND ALMOST GOT INTO A SERIOUS ACCIDENT. EACH PART WE REC'D HAS BEEN DEFECTIVE AND WILL ONLY WORK UP TO A CERTAIN MILE AND THEN THE CAR SHUTS OFF . I UNDERSTAND THAT IN 2013 THEY HAD THE SAME ISSUE BUT ALSO REFUSED TO DO NATIONAL RECAL. WE WAITED OVER 30 DAYS FOR THE PART TO HAVE IT CRAP OUT AGAIN. I WAS TOLD THIS PART WAS ON NATIONAL BACK ORDER AS THE ENTIRE COUNTRY WAS OOS. TO ONLY HAVE THE PART REPLACED 3 TIME.S
NHTSA ODI 10850683
Mar 21, 2016Transmission & drivetrainElectrical system
SINCE DAY ONE THIS CAR'S TRANSMISSION HAS NOT WORKED PROPERLY. I SHOULD HAVE JUST BROUGHT IT RIGHT BACK TO THE DEALER THAT DAY. IT HAS BEEN BACK 4 TIMES FOR TRANSMISSIONS ISSUES: SHUTTERING AT TAKE OFF, ACCELERATES ON ITS OWN WITHOUT YOUR FOOT ON THE GAS, KEEPS CHANGING GEARS WHEN TRYING TO ACCELERATE ON A HIGHWAY, LURCHES FORWARD WHEN MOVING SLOWLY (PULLING INTO A GAS STATION), RPMS GO UP WHEN YOU TAKE YOUR FOOT OFF OF THE GAS AND DO NOT DROP BACK DOWN AGAIN UNTIL YOU ARE AT A COMPLETE STOP. THE FRONT BRAKES ARE COMPLETELY WORN. I SEE THESE COMPLAINTS ON THE INTERNET OVER AND OVER AGAIN. TODAY WE WERE DRIVING THE CAR ON A HIGHWAY AND IT JUST STOPPED ACCELERATING. HAD TO PULL OVER VERY QUICKLY TO GET OVER TO THE SHOULDER SAFELY. MOTOR WAS STILL RUNNING WITH AN ENGINE FAULT MESSAGE WAS DISPLAYED. FORD'S ROADSIDE ASSISTANCE DOESN'T EVEN COVER GETTING YOUR CAR OFF OF A TOLL ROAD AND LIVING IN NJ THEY ARE HARD TO AVOID. THE DEALER SAYS THAT THAT IS THE WAY THE CAR DRIVES. THEY WRITE UP THE PAPER WORK VERY VAGUE AND NEVER PUT THE CORRECT DESCRIPTION FOR THE ISSUES. THE CAR GOES IN AND OUT OF THE SERVICE DEPARTMENT - PROGRAMMING UPDATE. THERE ARE 479 COMPLAINTS FOR THIS CAR ON JUST THIS SITE FOR MOSTLY THE SAME ISSUE. THE OTHER 2 CARS I OWN HAVE 0 AND 35 COMPLAINTS ON THIS SITE - BIG DIFFERENCE. MY LAST FORD.
NHTSA ODI 10850760
Mar 21, 2016
CAR HESITATES, VIBRATES & SHAKES WHEN ACCELERATING FROM A STOPPED POSITION TO LOW SPEEDS. I DO A LOT OF CITY DRIVING, HIGHWAY DRIVING, DRIVING IN RURAL NEIGHBORHOODS. I ALSO, ON MY WAY, TO AND FROM WORK HAVE TO CROSS A SET OF RAILROAD TRACKS & I AM SO WORRIED THAT MY CAR MAY GET STUCK ON THE TRACKS, OR MY CAR WON'T ACCELERATE AS IT SHOULD AT A TRAFFIC LIGHT OR STOP SIGN & THE CAR BEHIND ME WON'T STOP IN TIME & THERE COULD BE AN ACCIDENT & I/ANY PASSENGERS COULD BE INJURED. BOTTOM LINE: I AM EXTREMELY CONCERNED FOR MY PERSONAL SAFETY IN A RELATIVELY NEW VEHICLE - PURCHASED IN DECEMBER OF 2014. I SHOULDN'T BE HAVING THESE PROBLEMS IN SUCH A NEW VEHICLE. THE FIRST TIME I TOOK IT TO THE DEALERSHIP, IT WAS A RECALL, SO THEY RESET THE COMPUTER SYSTEM, SAID IT WOULD TAKE 1,000 MILES TO RELEARN MY DRIVING. AFTER THE 1,000 MILES, IT WENT BACK TO THE SHAKING, VIBRATING & HESITATING. 2ND TIME BRINGING IT IN, I HAD THE MANAGER OF THE SERVICE DEPARTMENT RIDE WITH ME & HE FELT THE SHAKING, SO, AGAIN, THEY RESET THE SYSTEM AGAIN, GAVE ME THE INFO ABOUT WAITING 1,000 MILES TO RESET. AFTER THE 1,000 MILES, IT AGAIN, BEGAN SHAKING, VIBRATING & HESITATING AT LOW SPEEDS. THE SERVICE MANAGER GAVE ME HIS CARD & SAID IF I HAD ANY PROBLEMS, GIVE HIM A CALL. 3RD TIME BRINGING IT IN, THE SERVICE DEPARTMENT HAD A MECHANIC RIDE WITH ME. SAID HE FELT THE VIBRATIONS, SHAKING, HESITATION. WHILE AT THE SERVICE DESK, HE THEN HAD THE AUDACITY TO TELL ME THAT THE PROGRAM RELEARNS BAD BEHAVIORS INSTEAD OF THE GOOD ONES. IT SHOULDN'T MATTER IF I'M A GOOD OR BAD DRIVER, THE CAR SHOULD RUN PROPERLY. AND NOW (3/21/16), I HAVE FELT THE WORST SHAKING, VIBRATING & HESITATION EVER. I FELT INCREDIBLY UNSAFE TODAY. PLUS I HAD A PASSENGER IN MY CAR THAT MEANS A LOT TO ME. I REALLY HOPE THAT THIS ISSUE CAN GET RESOLVED BEFORE SOMETHING HORRIBLE HAPPENS.
NHTSA ODI 10850924
Mar 20, 2016Transmission & drivetrain
CAR JERKS, HESITATES FROM STOPPED POSITION. CLUTCH REPLACED AT 10,000 MILES. AT 15,000 MILES CAR WAS BROUGHT BACK INTO THE DEAL. COMPUTER ADJUSTMENTS MADE ON THE CLUTCH AND PUT WITHIN RANGE. CAR HAS BEEN BROUGHT BACK TO THE DEALERSHIP 3 MORE TIMES. THE LAST ON MARCH 10 2016. CAR STARTED TO JERK AND HESITATE THE VERY NEXT DAY. I NEED MY CAR FOR WORK AND THIS IS UNACCEPTABLE. THE TRANS NEEDS TO BE RECALLED. I HAVE HAD A FORD SINCE 1982. MY 2 BROTHERS WORK FOR FORD FOR OVER 30 YEARS. I AM REALLY CONSIDERING MOVING ON FROM FORD WITH MY NEXT VEHICLE. VERY FRUSTRATED CUSTOMER.
NHTSA ODI 10850605
Mar 17, 2016Transmission & drivetrain
THE TRANSMISSION ON THE FOCUS IS INEFFECTIVE AND, QUITE FRANKLY, DANGEROUS. DELAYED STARTS AND FAILURES TO ACCELERATE ARE THE NORM. FORD REFUSES TO FIX THIS KNOWN PROBLEM AND THIS MODEL REALLY SHOULD BE RECALLED BEFORE INJURIES HAPPEN.
NHTSA ODI 10850265
Mar 17, 2016SteeringTransmission & drivetrain
WHILE TURNING AT A LIGHT, MY STEERING WENT OUT AND CAUSED ME TO VEER INTO ONCOMING TRAFFIC IN THE OPPOSING LANE. IT NOW TAKES GREAT EFFORT AND MUSCLE TO MAKE AND TURNS IN THE VEHICLE. I HAVE HAD THE VEHICLE IN THE SHOP NUMEROUS TIMES DUE TO A FAULTY TRANSMISSION. NOW WHEN I TURN ON THE VEHICLE, THE INSTRUMENT PANEL DISPLAYS THAT THERE IS AN URGENT TRANSMISSION FAULT, THEN IT WILL FLASH THAT THERE IS AN URGENT STEERING ASSIST FAULT. WHILE RUNNING A VEHICLE HEALTH REPORT, THE VEHICLE STATES THAT THE TRANSMISSION IS AT A "REDUCED POWER STATE" WHICH CAUSES IT TO HESITATE, NOT CHANGE GEARS, AND NOT BE ABLE TO ACCELERATE PROPERLY - ALL OF WHICH FORD SAYS ARE "CHARACTERISTICS OF THIS TRANSMISSION." ALSO, THE TRANSMISSION DOES NOT WORK AT ALL IN SPORT MODE AND HAS WENT INTO REVERSE OR PARK GRINDING TO A SCREECHING HALT WHILE DRIVING ON A HIGHWAY. LUCKILY, I DID NOT CRASH WHEN THE STEERING SUDDENLY WENT OUT. MY VEHICLE IS CURRENTLY IN A LEMON LAW DISPUTE, THEREFORE, FORD WILL NOT FURTHER DIAGNOSE MY VEHICLE.
NHTSA ODI 10850296
Mar 16, 2016Transmission & drivetrain
MY CAR JERKS AND JUMPS EVERYTIME I TAKE OFF, FROM A DRIVEWAY, STOP SIGN, STOP LIGHT, ETC. FEELS AS THOUGH THE TRANSMISSION HAS A DEFAULT, LIKE IT IS GOING TO FALL OUT . I CHECKED, THERE ARE NO RECALLS, WHEN I HAVE IT SERVICED, I BRING IT TO THEIR ATTENTION. THEY JUST TELL ME THERE ARE RECALLS. WHEN I TELL THEM I HAVE NEVER RECEIVED A NOTICE, THEY RESPOND, YOU WILL. I FEEL I AM IGNORED. THIS HAS BEEN GOING ON SINCE, I BOUGHT THE CAR, ALMOST 2 YEARS AGO. APRIL 2014. I KNOW IT HAD BEEN SITTING OTHER THAN THEIR LOT FOR QUITE SOME TIME.
NHTSA ODI 10850127
Mar 15, 2016SteeringSpeed controlEngine
THE VEHICLE A 2014 FORD FOCUS S MODEL WAS MOVING AT A HIGH RATE OF SPEED GOING DOWN THE HIGHWAY WHEN IT STALLED OUT DUE TO THE WIRING SPLICES GOING BAD CAUSING THE VEHICLE TO STALL OUT AND STOP WITHOUT WARNING
NHTSA ODI 10849781
Mar 15, 2016Transmission & drivetrain
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DEPRESSING THE ACCELERATOR PEDAL AND ATTEMPTING TO DRIVE, THE VEHICLE FAILED TO MOVE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DUAL CLUTCH TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE TRANSMISSION WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE TRANSMISSION WAS REPLACED AND REPROGRAMMED THREE TIMES, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 11,000.
NHTSA ODI 10849819