What 2,584 owners told NHTSA about the 2014 Ford Focus Bev

TRANSMISSION STARTED SHUDDERING NOT LONG AFTER PURCHASE. FORD ACTED LIKE THEY DID NOT KNOW ABOUT THESE PROBLEMS EVEN THOUGHT WE NOW FIND THAT THEY HAVE BEEN WELL DOCUMENTED FOR YEARS. MULTIPLE TRIPS TO 2 DEALERSHIPS HAVE NOT FIXED PROBLEM. THE SHUDDERING TAKES PLACE WHILE IN MOTION, SOMETIMES DRIVING STRAIGHT, OFTEN WHEN TURNING. LONGER TRIPS OR HILLY TERRAIN EXASPERATE PROBLEM. DRIVING IN WINTER CONDITIONS ( SNOW, ICE)MAKES IT DIFFICULT TO TELL IF IT IS THE TIRES OR TRANSMISSION THAT IS SLIPPING. VERY DANGEROUS DEFECT. DRIVERS AND PASSENGERS FEEL VERY UNSAFE IN THIS VEHICLE. WONDERING WHY NHTSA IS SO SLOW IN DEALING WITH THIS PROBLEM.

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VEHICLE SUBJECT TO CUSTOMER SATISFACTION PROGRAM 15N03 AND 16B02. AFTER TWO REPAIRS FOR RANDOM LOSS OF MOTIVE POWER, WITH TWO REPLACEMENTS OF HIGH-VOLTAGE WIRE HARNESS, CAR CONTINUES TO DISPLAY "STOP SAFELY NOW" WARNING ON DASH AND LOSS OF MOTIVE POWER. OBVIOUSLY A SAFETY HAZARD AS CAR HAS LOSS POWER IN TRAFFIC SEVERAL TIMES, FORTUNATELY WITHOUT INJURIES OR DAMGE. I AM RETURNING VEHICLE TO DEALERSHIP FOR THIRD TIME TODAY FOR SAME ISSUE. FIRST REPAIR WAS IN BEGINNING OF NOVEMBER, 2015 AND SECOND REPAIR WAS DONE AT THE END OF APRIL 2016.

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I PURCHASED MY 2014 FORD FOCUS 1/1/16. WHEN DRIVING AT SLOW SPEEDS AND ALWAYS IF ACCELERATING AT 10MPH THE CAR JERKS AND SPUTTERS. I TOOK BACK TO THE FORD DEALER AND HAD WHAT THEY SAID WAS AN ADJUSTMENT DUE TO A RECALL. DIDN'T FIX ANYTHING, TOOK IT IN AGAIN AND THE ANSWER IS ITS THE DESIGN DUE TO A 5 SPEED WITHIN AN AUTOMATIC TRANSMISSION IT HAS TO ADJUST ITSELF. THIS CAR WILL NOT ACCELERATE WHEN A LIGHT TURNS RED TURNING LEFT AND I NEED TO GET OUT OF THE WAY, IT JERKS AND SPUTTERS, SAME PROBLEM AT ANY STOP. MY CONCERN IS THAT IF I CAN'T ACCELERATE TO GET OUT OF THE WAY I'M GOING TO GET HIT, AT A LIGHT, STOP, ON THE FREEWAY. FORD TOLD ME THAT'S THE WAY ALL OF THEM DRIVE. THIS IS A DAILY OCCURRENCE SINCE I PURCHASE THE CAR.

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CLUTCH REPLACED AT 18K MILES DUE TO SHUDDERING, HESITATION AND ROLLING BACKWARDS ON HILL IN DRIVE. AT 38K ISSUES ARE STARTING AGAIN. SEVERAL ALMOST ACCIDENTS WHEN ON HILL AND TURNING IN TRAFFIC. PURCHASED A YEAR AGO AND DEVALUED $10K SINCE.

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THIS IS THE 3RD TIME MY CAR LOST POWER WHILE DRIVING WITH NO WARNING.DRIVING AND THE CAR CUTS COMPLETELY OFF. I HAVE TO GET TOWED BECAUSE IT WILL NOT START. IT ALSO HESITATE AFTER I STOP AT A TRAFFIC LIGHT AND/OR STOP. MOSTLY IT STALLS OUT ON A MAJOR HIGHWAY

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THE TRANSMISSION JERKS WHEN STARTING OFF AND SHIFTING GEARS. I'VE HAD IT IN 3 TIMES FOR "SOFTWARE UPDATES" AND EACH TIME THE MECHANIC TELLS ME THAT ALL FORD FOCUS EXPERIENCE THE SAME THING AND THAT IT WAS DESIGNED THAT WAY.

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WHEN I ACCELERATE MY CAR HESITATE, JERK LIKE IT IS GETTING WORST. SLOW DOWN WHEN TAKE OFF AND WHILE DRIVING

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I BOUGHT MY 2014 FOCUS IN AUGUST OF 2014, IT WAS A LIGHTLY USED RENTAL FROM LATE 2013 TO AROUND THE SPRING OF 2014 AND ONLY HAD A LITTLE OVER 14,000 MILES ON IT. SINCE THAT TIME I HAVE HAD TO TAKE IT IN (INCLUDING THIS MOST RECENT APPOINTMENT IN A FEW DAYS) 3 TIMES FOR THE SAME ISSUE. WHEN I AM ACCELERATING FROM A STOP, THE CAR WILL SHUTTER, HESITATE TO SHIFT, OFTEN GRIND UNTIL IT REACHES A HIGHER GEAR. AFTER I TAKE THE CAR IN THE PROBLEM IS GONE FOR ABOUT A MONTH BUT THEN SLOWLY STARTS TO COME BACK THE MORE I DRIVE IT. THE PROBLEM IS MUCH MORE PREVALENT WHEN I AM DRIVING AROUND RESIDENTIAL AREAS WITH A LOT OF HILLS AND STOP SIGN INTERSECTIONS. I AM WORRIED THAT IF THIS ISSUE CONTINUES THROUGHOUT THE LIFE OF MY CAR IT WILL EITHER CAUSE AN ACCIDENT, OR AT LEAST PUT ME IN DANGER OF CAUSING AN ACCIDENT, AND IT WILL ALSO COST ME A FORTUNE TO MAINTAIN IF I HAVE TO CONTINUALLY TAKE IT IN FOR REPAIRS EACH YEAR!

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2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO VEHICLE HIGH RPM SYMPTOMS AND TRANSMISSION SHUDDERS WHILE DRIVING. CONSUMER WANTS DEALERSHIP TO BUY BACK VEHICLE. *SMD THE CONSUMER STATED IN HIS OPINION, THE VEHICLE WAS STILL NOT SHIFTING PROPERLY AFTER THE DEALER MADE THE REPAIRS. *JB

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WHILE DRIVING IT FEELS LIKE ENGINE IS FALLING OUT. THE WHOLE CAR VIBRATES. LIKE ITS STALLING OUT WHEN YOU TAKE OFF AND IT TAKES A LONG TIME TO GET UP AND GOING. I HAVE TAKEN THE CAR TO LAKELAND FORD FOR A SEAL KIT THAT WAS BACK ORDERED 6-8 WEEKS IN 2015 IN 2016 I HAD TO HAVE ANOTHER SEAL KIT ALSO BACK ORDERED 6-8 WEEKS THEY DID TRANSMISSION MODULE REPLACEMENT AND MUCH MORE I'VE TAKEN THIS CAR BACK FOR THE SAME ISSUE MULTIPLE TIMES ANDHAVEBEEN TOLD IT'S NOT A LEMON L!

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CAR HESITATES WHEN ACCELERATING, ESPECIALLY FROM A SLOW OR STOP. CANNOT TELL IF ITS A TRANSMISSION ISSUE OR FUEL RELATED. VERY DANGEROUS, CAUSING CAR TO BUCK & JERK. MAKES IT DIFFICULT TO CONTROL VEHICLE. SEEMS TO BE GETTING WORSE THE HIGHER THE MILEAGE.

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THIS CAR WAS BOUGHT USED WITH 22218 MILES ON IT ON 12/29/2015. THE CAR WAS RUNNING FINE. BY THE MIDDLE OF JANUARY 2016, THE TRANSMISSION WAS SLIPPING. BEFORE WE MADE FIRST PAYMENT ON 2/9/2016, THE TRANSMISSION WAS SLIPPING AND SHUDDERING GOING INTO SECOND GEAR. HERE IT IS 5/5/2016 AND WE ARE SUPPOSEDLY STILL WAITING ON A PART TO COME IN, WE FEEL LIKE WE HAVE BOUGHT THEIR PROBLEM AND WE ARE ON OUR OWN, AND THIS COULD BE A VERY SERIOUS ISSUE IN SAFETY WHEN YOUR CAR WILL NOT GO. FROM DEAD STOP, SHIFTING FROM FIRST, GOING INTO SECOND IT SHUDDERS, HESITATES, IN TRAFFIC, IT'S REALLY BAD. THIS WAS BOUGHT FOR MY TEENAGE DAUGHTER TO GO TO COLLEGE, NOW I'M WORRIED ABOUT HER SAFETY IN IT.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHUTTERED AND WOULD NOT ACCELERATE. THE FAILURE OCCURRED SPORADICALLY. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000.

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WHEN DRIVING THE CAR SHUDDERS AND DOESN'T WANT TO GO INTO GEAR, HAVE HAD IT INTO SERVICE DEPT SEVERAL TIMES FOR KNOWN TRANSMISSION ISSUE! THE PROBLEM STARTED SHORTLY AFTER I PURCHASED THE VEHICLE. IT'S BEEN 2 1/2 MONTHS NOW AND STILL WAITING FOR NEW CLUTCH TO ARRIVE AND NOW MY VEHICLE WILL NOT DRIVE AT ALL!

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SIX TIMES MY CAR'S ENGINE HAS STOPPED WORKING. EITHER I AM DRIVING AND IT GIVES ME A 10 SECOND WARNING BEFORE THE ENGINE SHUTS OFF OR I AM PARKED AND IT WON'T START UP PROPERLY. EVERY TIME IT GETS TOWED OR I TAKE IT TO THE DEALERSHIP, THEY TELL ME THEY HAVE UPDATED THE COMPUTER SYSTEM AND IT SHOULD BE FINE. FORD'S CORPORATE OFFICE HAS SAID RESULTS ARE INCONCLUSIVE AND THERE IS NOTHING THEY CAN DO TO HELP ME. AFTER DOING RESEARCH ONLINE, IT SEEMS LIKE THIS IS A COMMON ISSUE WITH THIS VEHICLE.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 10 MPH, THE VEHICLE VIBRATED AND FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE DETAILS COULD NOT BE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE PARTS TO REPAIR THE VEHICLE WOULD NOT BE AVAILABLE FOR TWO MONTHS. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

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STALLING, GRINDING, SHUDDERING, VIBRATIONS, MISS SHIFTS, BOGGS AT ACCELERATION IN 1ST AND 2ND GEAR.

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"STOP SAFELY NOW". WHILE DRIVING, POWER TO THE CAR COMPLETELY STOPPED MULTIPLE TIMES. "STOP SAFELY NOW" MESSAGE SHOWS ON INSTRUMENT PANEL. THIS HAS HAPPENED AT LEAST 7 TIMES. THE FIRST WHILE DRIVING 65 MPH ON THE FREEWAY IN FEBRUARY. LUCKILY I WAS ABLE TO GET OUT OF WAY OF TRAFFIC BEFORE IT CAME TO COMPLETE STOP. I TOOK IT TO FORD ON 2/24/16 AND THEY STATED THERE WAS A RECALL TO FIX THIS (I NEVER RECEIVED NOTICE OF RECALL). THEY MADE THE REPAIRS AND SAID IT WAS SAFE TO DRIVE. ON 4/18/16, THE CAR AGAIN COMPLETELY STOPPED AS I ENTERED AN INTERSECTION AND "STOP SAFELY NOW" MESSAGE APPEARED AGAIN. A SEMI-TRUCK BEHIND ME CAME TO A SKIDDING STOP, A FEW FEET FROM MY BUMPER. I WAS VERY LUCKY ONCE AGAIN TO AVOID AN ACCIDENT. I TOOK THE CAR TO NEWARK FORD AGAIN ON 4/18/16 AND THEY SAID THEY HAD TO UPGRADE THE SOFTWARE. I ASKED IF WAS SAFE TO DRIVE AND THEY SAID "ABSOLUTELY", THEY DON'T SEE ANY PROBLEM WITH THE CAR. ON 4/21, THE CAR AGAIN SUDDENLY STOPPED WHILE DRIVING 50MPH. THE SAME MESSAGE"STOP SAFELY NOW" APPEARED. PLEASE SEE ATTACHED PHOTOS OF THE LAST TWO TIMES THIS HAPPENED. I CALLED FORD CORPORATE OFFICE AND THEY SAID IF THE MECHANICS SAID THE CAR WAS SAFE TO DRIVE, IT WAS SAFE TO DRIVE. I SAID I DON'T FEEL SAFE SINCE THIS KEEPS HAPPENING AND THEY OBVIOUSLY DON'T KNOW WHAT IS WRONG. HE SAID IF YOU DON'T FEEL SAFE, YOU DON'T HAVE TO DRIVE THE CAR. I TOLD HIM THAT IS NOT A GOOD SOLUTION AS I AM PAYING FORD TO LEASE THE CAR AND NEED TRANSPORTATION. HE SAID THERE IS NOTHING FORD CAN DO, IT HAS TO GO THROUGH THE STATE, FORD IS NOT GOING TO DO ANYTHING FOR ME. HOW CAN I FEEL SAFE DRIVING A CAR THAT MIGHT SUDDENLY STOP AT ANY TIME?? I DRIVE 50 MILES EACH WAY TO WORK ON THE FREEWAY. I AM EXTREMELY SCARED THAT THIS PROBLEM IS GOING TO CAUSE ME TO GET IN A BAD ACCIDENT. WHY DOESN'T FORD ACCEPT RESPONSIBILITY FOR THIS CAR AND THE EXTREMELY UNSAFE ISSUES?

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2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO AUTOMATIC TRANSMISSION SHUDDERS ON ACCELERATION AND CLUTCH HAS KICKED OUT OF GEAR INTO NEUTRAL. *SMD THE CONSUMER STATED THE TRANSMISSION HAS BEEN A PROBLEM SINCE THE FIRST DAY, THE VEHICLE WAS PURCHASED. THE TRANSMISSION WAS REPROGRAMMED A COUPLE OF TIMES, BUT TO NO AVAIL. THE DEALER THEN STATED THE CLUTCH WAS BAD. HOWEVER, THE PARTS WERE NOT AVAILABLE. *JB

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I HAVE A 2014 FORD FOCUS SE HATCHBACK. IT WAS BOUGHT BRAND NEW IN SEPTEMBER 2014. I WAS BACK AT THE DEALERSHIP ON SEPTEMBER 17, 2015 WITH 17,000 MILES BECAUSE OF THE SHUDDERING &, HESITATIONS COMING FROM THE TRANSMISSION WHILE DRIVING, STOPPING, AND ACCELERATING. MY CLUTCH WAS REPLACED ON OCTOBER 15, 2015. I WAS BACK TO THE DEALERSHIP ON JANUARY 8, 2016 AND AGAIN ON MARCH 10, 2016, FOR A "COMPUTER RESET". THE JERKING, SHUDDERING, GRINDING, AND STALLING HAVE YET TO CEASE AND IT'S BECOMING MORE OF A HAZARD & EXTREMELY STRESSFUL TO DRIVE THE CAR ON A DAILY BASIS. I HAVE TO DRIVE 100 MILES A DAY ROUND TRIP FOR WORK. THE SERVICEMAN AT MIKE REICHENBACH SAID IT WOULD NEVER BE MORE THAN 80% DUE TO THE TYPE OF CLUTCH IN THE TRANSMISSION IS FOR A STRAIGHT DRIVE VEHICLE. AS OF TODAY MY CAR IS JUST AS BAD AS EVER IF NOT WORSE, I HAVE BEEN FORTUNATE SO FAR AS NOT BE IN AN ACCIDENT, BUT LOOKING FOR IT TO HAPPEN ANYDAY WITH THE ISSUES IN THE TRANSMISSION. I FEAR FOR MY SAFETY EVERY TIME I HAVE TO STOP FOR ANY REASON BECAUSE OF THIS STALL, HESITATION AND SOMETIMES SLOW ON ACCELERATION.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE WOULD SHUDDER AND HESITATE. THE VEHICLE WOULD INDEPENDENTLY SLOW DOWN WHEN MAKING TURNS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AUTOMATIC CLUTCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE HAD BEEN TO THE DEALER FOR THE SAME REPAIR ON FOUR SEPARATE OCCASIONS AND EACH REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,322.

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DESIGN FLAW IN "DOUBLE CLUTCH" AUTOMATIC TRANSMISSION THAT CAUSES "SHUDDER" AT LOW SPEEDS, SLIPPING ON HILLS, AND "JERKING" AT HIGHER SPEEDS. MOST APPARENT AT LOW SPEEDS, SUCH AS ACCELERATING AFTER A STOP LIGHT OR SIGN, OR ON A HILL. DEALER AND MANUFACTURER REFUSE TO FIX, BEYOND A SOFTWARE UPDATE TO THE TRANSMISSION MODULE. ONGOING.

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MY 2014 FORD FOCUS IS EXPERIENCING SHUDDERING ISSUES WHEN SHIFTING BETWEEN FIRST AND SECOND TYPICALLY. I HAVE TAKEN ANY END TO GET THE RECALL DONE ON IT FOR THE REPROGRAMMING AND IT HELPED AT FIRST BUT NOW THE SHUTTERING HAS CONTINUED AFTER ABOUT 6 MONTHS.

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I JUST BOUGHT THIS CAR 1 MONTH AGO AND WHEN IT IS AT A STOP AND YOU HIT THE ACCELERATOR, IT SHUDDERS BETWEEN 1ST AND 2ND AND BETWEEN 2ND AND 3RD. IT IS GETTING WORSE THE LONGER THE PROBLEM GOES ON. I HAVE TAKEN IT TO PARKWAY FORD IN WINSTON SALEM, NC AND WAS TOLD IT WAS A COMMON PROBLEM AND THAT THE PART HAS BEEN ORDERED AND COULD TAKE 3+ MONTHS BEFORE IT WILL COME IN AND MY CAR CAN BE FIXED. IN THE MEANTIME, I AM DRIVING A CAR THAT ACTS LIKE IT'S GOING TO STALL OUT IN THE MIDDLE OF THE ROAD. HAVING TO WAIT POSSIBLY 3 MONTHS FOR THE WARRANTY REPAIRS TO BE COMPLETED IS UNACCEPTABLE.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 65 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE ACCELERATED IN EXCESS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SHIFTING GEAR AND THE LINKAGE IN THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED AND MULTIPLE WARNINGS WERE DISPLAYED ACROSS THE MESSAGE BOARD. IN ADDITION, THE CONTACT STATED THAT THE GEAR SHIFTER WAS SHIFTED IN PARK AND THE REVERSE POSITION AND FAILED TO SHIFT OUT OF THOSE POSITIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 6,000.

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