May 14, 2017Visibility & wipers
WHILE DRIVING AT INTERSTATE SPEEDS THE TRUNK DECK LID FLEW OPEN. AS I WAS SLOWING UP TO GET OFF THE HIGHWAY THE TRUNK LID BLOCKED MY CENTER REVIEW MIRROR AND MADE IT UNSAFE TO GET TO THE SIDE IF THE ROAD. AT CITY SPEEDS 20-30 MPH I HAVE HAD THE DECK LID OPEN AND IT IMMEDIATELY BLOCKS THE VIEW OF THE MIRROR. TRUNK HAD NOTHING IN IT THAT WAS BLOCKING OR HITTING THE TRUNK RELEASE CABLES OR THE WORING HARNESS. INSPECTION OF THE WIRING HARNESS SHOWS NO VISABLE DAMAGE. POSSIBLE WIRING SHORT IN A NON-ACCESSIBLE LOCATION.
NHTSA ODI 10985634
May 13, 2017Transmission & drivetrain
VEHICLE JERKS ON STREETS AND HIGHWAYS. TRANSMISSION IS FAULTY. NHTSA HAS ALREADY RECEIVED SEVERAL COMPLAINT REGARDING THIS SPECIFIC ISSUE. WHY HASN'T THERE BEEN A FORCED RECALL? IT'S A PROBLEM THAT AFFECTS SEVERAL CUSTOMER'S DRIVING THE SAME MODEL.
NHTSA ODI 10985511
May 12, 2017Transmission & drivetrain
THE CAR SHUDDERS AND SHAKES WHILE DRIVING! THE VEHICLE STALLS WHEN PULLING OUT INTO TRAFFIC OR AT YEILD SIGNS ON ANY TYPE OF ROAD.WHEN STOPPED AT RED LIGHTS OR STOP SIGNS AND TRYING TO START OFF CAR SHUDDERS AND SHAKES SO BAD IT MAY TAKE A FEW MINUTES FOR THE CAR TO ACTUALLY GO AGAIN. THE WORST ASPECT IS WHEN TRYING TO PULL OUT INTO TRAFFIC OF EXPRESSWAYS OR LOCAL ROADS AND THE CAR STALLS!
NHTSA ODI 10985445
May 11, 2017Transmission & drivetrainElectrical system
MY VEHICLE HAD BEEN BROUGHT IN FOR TRANSMISSION ISSUES BEFORE FOR SLIPPING, AND DELAY WHEN THE GAS IS DEPRESSED. SINCE THE REPAIR I'VE NOTICED THE CAR'S TRANSMISSION WHILE PUT IN REVERSE WILL FEEL LIKE IT SLIPS INTO NEUTRAL. IT HAPPENED WHILE I WAS BACKING INTO MY PARKING SPOT IN MY APARTMENT COMPLEX. THE TRANSMISSION IS ALSO VERY JERKY WHEN ACCELERATING ON AN INCLINE AND WILL START TO ROLL BACKWARDS. THIS WAS ALSO A PROBLEM PRIOR TO THE INITIAL REPAIR SO I DON'T KNOW IF THIS IS SIGNIFYING THE RETURN OF THE PROBLEM. IN ADDITION TO THE TRANSMISSION PROBLEM THE CONTROLS ON THE STEERING WHEEL ARE ALSO NON-RESPONSIVE OR WILL CONTROL SOMETHING OTHER THAN WHAT IT IS SUPPOSED TO BE FOR (EX: VOLUME + AND - CHANGE THE RADIO STATION OR END A CALL). IN ADDITION TO THIS, THE SYNC SYSTEM WILL EITHER NOT CONNECT TO THE PHONE VIA BLUETOOTH OCCASIONALLY OR IT WILL NOT BE ABLE TO RECOGNIZE THE DEVICE. KEEP IN MIND THAT THE PHONE CONNECTING IS A GALAXY S7, SO I KNOW IT IS COMPATIBLE. THE ELECTRICAL PROBLEMS HAVE BEEN ON GOING AND WERE ADDRESSED IN THE INITIAL TRANSMISSION REPAIRS BUT THEY WERE NOT RESOLVED. THE SECOND TRANSMISSION ISSUE OCCURRED AGAIN ON THE ANNOTATED DATE.
NHTSA ODI 10984998
May 11, 2017Body & structure
THE RUBBER GASKET THAT LINES THE DOORS EXPANDS AND MAKES OPENING OR CLOSING THE DOOR DIFFICULT.
NHTSA ODI 10985004
May 10, 2017Transmission & drivetrain
WHEN ACCELERATING OR GOING UP HILL, THE CAR DOES NOT SHIFT CORRECTLY AND CAUSES THE CAR TO SHUTTER. MY CAR IS AT 71,000 MILES RIGHT NOW, AND THIS PART WAS ALREADY REPLACED IN JANUARY, 2015 AND AGAIN IN SEPTEMBER, 2016 AND NEEDS TO BE REPLACED AGAIN.
NHTSA ODI 10984757
May 9, 2017Transmission & drivetrain
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE DEALER REPLACED THE CLUTCH FIVE TIMES, BUT THE VEHICLE CONTINUED TO SHUTTER, AND LURCH FORWARD AND BACKWARD. THE FAILURE MADE IT DIFFICULT TO DOWNSHIFT AND APPLY THE BRAKES. THE DEALER DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED AND MADE NO MENTION THAT THE MANUFACTURER HAD A SERVICE CAMPAIGN CONCERNING THE TRANSMISSION CONTROL MODULE EXTENDED COVERAGE (14M02). THE CONTACT WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE IF THEY COULD PROVIDE A REMEDY. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA ODI 10984466
May 8, 2017EngineFire
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 35 MPH, THE "HIGH ENGINE TEMPERATURE STOP SAFELY" ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SHOULDER, TURNED OFF THE ENGINE, AND CALLED THE DEALER. THE CONTACT RESTARTED THE VEHICLE. WHILE DRIVING 40 MPH, THE CONTACT NOTICED SMOKE UNDER THE HOOD AND THE ENGINE STALLED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE FOLLOWING DAY, THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BLOWN HEAD GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: CAS12243967. THE FAILURE MILEAGE WAS 56,000. UPDATED 07/19/17*LJ ..UPDATED 07/21/17 *BF *CN *AS
NHTSA ODI 10984270
May 3, 2017EngineFuel system
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 55 MPH, THE VEHICLE STALLED AND LOST POWER WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER AGAIN WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP CONTROL MODULE FAILED. THE FAILURE CAUSED A LEAN CONDITION IN THE ENGINE AND CAUSED THE OXYGEN SENSOR TO FAIL. IN ADDITION, THE FUEL PUMP CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED WHILE AT THE DEALER. HOWEVER, DURING THIS INCIDENT, THE VEHICLE IDLED AT VERY HIGH RPMS AND AN OVERHEATING WARNING INDICATOR ILLUMINATED, WHICH WARNED THE CONTACT TO PULL OVER. THE VEHICLE WAS TAKEN TO A DEALER ONCE AGAIN AND THE MECHANIC STATED THAT THERE WAS A CHAFED WIRE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THEY WOULD TAKE THE CONTACT'S INFORMATION AND FILE A COMPLAINT WITH NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
NHTSA ODI 10983254
May 1, 2017SteeringTransmission & drivetrainAirbags
2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL AND TRANSMISSION PROBLEMS. *LD UPDATED 05/1/2017*JS
NHTSA ODI 10969143
Apr 29, 2017Transmission & drivetrain
TRANSMISSION SEALS ARE LEAKING. FORD PUT OUT A MASSIVE CUSTOMER SATISFACTION PROGRAM TSB THAT ADDRESSED THIS ISSUE WITH AN EXTENDED WARRANTY FOR FOCUSES BUILT BEFORE JUNE 2013. MY CAR WAS BUILT WITHIN 6 MONTHS AFTER THAT DATE BUT HAS THE EXACT SAME PROBLEM. THEY PUT OUT ANOTHER TSB WITH AN EXTENDED WARRANTY FOR THE TRANSMISSION WHICH DOES COVER MY CAR BUT IT DOES NOT COVER THE TRANSMISSION SEALS. FORD KNOWS IT HAS A MASSIVE TRANSMISSION PROBLEM WHICH WAS NOT PROPERLY FIXED WHEN MY CAR WAS PRODUCED. YET I AM ON THE HOOK FOR PAYING FOR THE FIX.
NHTSA ODI 10981375
Apr 25, 2017Transmission & drivetrain
I BOUGHT MY CAR JUST A FEW WEEKS AGO, 4/2017 ALMOST IMMEDIATELY IT STARTED THIS "SPUTTERING" ANYTIME I WOULD MOVE FORWARD FROM A COMPLETE STOP. SOME PEOPLE CALLING THIS A SHUTTER. THE HESITATION IS AT EVERY STOP ON EVERY TAKE OFF. I TOOK IT IN TO A FORD DEALERSHIP NEAR MY HOME, & I WAS TOLD THAT THIS IS A KNOWN COMMON PROBLEM AT FORD & IT INVOLVED A CLUTCH ISSUE OR FAULTY TCM WITH THIS AUTOMATIC MANUAL TRANSMISSION. FORD WAS AWARE OF THE PROBLEM, YET CONTINUED TO SELL THESE CARS. THE FORD SERVICE TECH MANAGER AFTER HEARING MY ISSUES, LOOKED UP MY CARS ZIN & TOLD ME THAT FORD STOPPED THE RECALL ON MY MODEL FOCUS ON CARS MADE AFTER JUNE 2013. MY CAR WAS BUILT 8/13 TWO MONTHS AFTER THE RECALL DEADLINE. SO LET ME GET THIS STRAIGHT EVERY CAR MADE IN THIS FOCUS STYLE FROM 2012 -2014 EXCEPT MY CAR AND A FEW OTHERS BILL AFTER 6/13 ARE COVERED UNDER A RECALL FOR THIS EXACT SAME ISSUE THAT I AM HAVING. I WAS TOLD THIS IS BECAUSE THEY PUT NEW TYPE SEALS IN THE TRANSMISSION AFTER 6/13. THEY DID A TCM FLASH TO THE TRANSMISSION THAT IS COVERED UNDER A RECALL SO FORD KNOWS THIS IS A KNOWN ISSUE EVEN FOR CARS MADE AFTER 6/13 OR THEY WOULD NOT NEED TO HAVE A RECALL ISSUED FOR IT. THE MANGER TOOK IN MY COMPLAINTS IN STRIDE AND SAID MANY FOCUS HAVE THIS PROBLEM. SO I GUESS I JUST BOUGHT THE MOST DANGEROUS VEHICLE THAT I HAVE EVER DRIVEN (30 YEARS AND 10 CARS LATER) IN MY LIFE. I'M GUESS I'M WONDERING WHY FORD WOULD STOP THE RECALL MIDYEAR WHEN CLEARLY THE TRANSMISSION IS STILL HAVING PROBLEMS OBVIOUSLY IN CARS AFTER BEING BUILT ON OR AFTER 6/13. IT SHUDDERS AT TAKE OFF, HAS TROUBLE GOING FROM FIRST TO SECOND. THE CAR DOES THIS WHEN STARTING FROM A DEAD STOP MOSTLY BUT IT HAS ALSO HAPPENED WHEN THE CAR SLOWS DOWN TO A LIGHT, THE LIGHTS CHANGES AND THE CAR SOMETIMES HESITATES OR LURCHES AS ITS TRY'S TO FIND THE RIGHT GEAR WHILE STARTING TO GOING FASTER AGAIN.
NHTSA ODI 10980346
Apr 25, 2017Steering
AFTER BEING STALLED IN TRAFFIC FOR OVER AN HOUR I PULLED INTO A GAS STATION AND STARTED MY VEHICLE TO LEAVE. IMMEDIATELY I COULD FEEL SOMETHING WRONG WITH MY STEERING AND MY ALERT POPPED ON AND SAID PEER STEERING ASSIST WARNING. CALLED DEALERSHIP AND THEY SAID IT'S A COMMON FOR THE ELECTRIC COMPONENT TO FAIL AFTER IDLING. THEY SAID THAT'S THIS HAS HAPPENED TO PEOPLE AS THEY ARE DRIVING. STEERING JUST FAILS. THEY SAID IT WAS A FUSE THAT OVERHEATS AFTER IDLING FOR SO LONG WITHOUT WARNING. IF THIS IS A COMPONENT THAT FAILS THAT AFFECTS STEERING IT NEEDS TO BE FIXED AND CHANGED.
NHTSA ODI 10980773
Apr 24, 2017Transmission & drivetrain
2015 NOT EVEN A YEAR OLD HAD CLUTCH REPLACED DUE TO CAR SHUDDERING AND FAILED CLUTCH SHUDDER TEST. NOT EVEN A YEAR LATER, DOING IT AGAIN AND FORD IS TELLING ME THERE IS NO WARRANTY, IT IS OUT OF THE 60,000 MILE WARRANTY THAT CAME WITH THE CAR. THEY WANT ME TO PAY $1100 OUT OF POCKET TO REPLACE A NEW CLUTCH DUE TO SHEDDER TEST FAILING AGAIN. THIS IS RIDICULOUS WHEN THEY KNOW A PROBLEM EXISTS
NHTSA ODI 10980279
Apr 24, 2017Transmission & drivetrainElectrical system
BREAK LIGHT ON DASH SAID BREAK LIGHT FAILS ALL BREAK LIHTS ON WHEN PUSHING BREAK PEDEL MY WIFE CHECKED IT LIGHT CAME ON AND WARRING TRANSMISHIN RUNNING HOT TAP BREAKS BACK TRUNK LACH ON THE BACK EVERYTIME I HIT A BUMB THE LIGHT COMES ON THE DASH AND TODAY WHEN I WAS BACKING UP ALL THJE INDERCATER LIGHT WENT OUT ON DASH .IT WAS IN THE SHOP ON 3/28/2017
NHTSA ODI 10980334
Apr 16, 2017Transmission & drivetrain
EVEN THOUGH TRANSMISSION WAS REPLACED BACK IN OCTOBER 2016, MARCH 2017 THE VEHICLE WAS HARD SHIFTING, AND NOT TAKING REVERSE. WAS TOLD 2ND, 3RD, AND REVERSE GEARS WERE BROKEN AND POWER TRAIN WENT BAD. ALTHOUGH EVERYTHING WAS UNDER WARRANTY AND ALL PARTS REPLACED. STILL DON'T UNDERSTAND HOW POWER TRAIN AND GEARS BROKE WHEN A NEW TRANSMISSION WAS PLACED INTO THE VEHICLE LESS THAN A 1YR AGO.
NHTSA ODI 10978689
Apr 15, 2017Transmission & drivetrain
IT ALL STARTED ONE DAY AFTER I PURCHASED MY 2014 FOCUS CAR FROM A DEALER. WHEN I PULL OUT FROM A STOP SIGN OR WHEN ACCELERATING AS THE LIGHT TURNS GREEN, THE CAR HESITATES AND SPUTTERS BEFORE FINALLY KICKING INTO GEAR. IT SEEMS TO BE FINE ONCE IT SETTLES INTO PLACE BUT IT'S PRETTY SCARY UNTIL IT DOES. I DREAD WHEN I HAVE TO SLOW DOWN OR STOP. IT SEEMED TO BE CLOSE TO BREAKING DOWN OR STALLING ON A FEW OCCASIONS. I'M ONLY A FEW DAYS INTO OWNING THIS CAR AND I REALLY DON'T KNOW WHAT TO DO. I WAS PROMISED A LONG LIFE FOR THIS CAR BUT NOW I'M NOT SO SURE, THE SYMPTOMS ARE SOMEWHAT SIMILAR TO THE LAST CAR I OWNED (AN ESCAPE) - SPUTTERING, HESITATION, STALLING AND THEN IT TOTALLY QUIT ON ME IN THE MIDDLE OF THE ROAD ON A HILL. THE ENGINE BLEW UP. THIS HAPPENED AFTER I PICKED UP THE CAR AFTER REPAIRS FROM THE SAME DEALER. FOR THE SAME SYMPTOMS. MORE TO THAT STORY BUT I AM AFRAID TO BRING IT BACK FOR REPAIRS FEARING WHATEVER IS WRONG WITH IT, IT WONT BE COVERED. BUT WHAT CHOICE DO I HAVE? HELP?
NHTSA ODI 10978610
Apr 13, 2017Fuel system
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WAS SHUTTERING CAUSING THE VEHICLE TO STALL. THE VEHICLE WAS TAKEN TO A DEALER BUT IT WAS NOT REPAIRED AND THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN THEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL MODULE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V525000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 1,000.
NHTSA ODI 10972180
Apr 12, 2017Body & structure
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 55 MPH, THE REAR DRIVER'S SIDE DOOR SWUNG OPEN WITHOUT WARNING. THE DRIVER CLOSED THE DOOR, BUT THE REAR DRIVER SIDE PASSENGER WAS UNABLE TO OPEN THE DOOR. THE VEHICLE WAS TAKEN TO A DEALER WHO REPAIRED THE DOOR. THE CONTACT STATED THAT THE DOOR DID NOT OPEN AFTER THE REPAIR. THE VEHICLE WAS TAKEN TO ANOTHER DEALER WHO ADVISED THAT THERE WAS A RECALL. THE DEALER STATED THAT THE MANUFACTURER DID NOT AUTHORIZE THE RECALL REPAIR, CITING THAT THE FIRST DEALER DESTROYED THE DOOR. THE VIN WAS NOT PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 50.
NHTSA ODI 10972066
Apr 11, 2017Transmission & drivetrain
UPON ACCELERATION FROM A STOP, THE RPM'S REV UP AND THE CAR DOES NOT PROCEED FORWARD. WHEN IT DOES PROCEED FORWARD, IT IS AT A SLOW PACE, WITH A JERKING MOTION. THERE IS ALSO A VIBRATION FROM THE ENGINE AREA AT TIMES WHEN THE CAR IS STOPPED.
NHTSA ODI 10971913
Apr 9, 2017Transmission & drivetrain
JUST PURCHASED A USED 2014 FOCUS WITH ONLY 012755 MILES ON IT, TWO DAYS LATER RETURNED TO DEALER TO REPORT DRIVERS SIDE MIRROR LIGHT FALLING OFF AND UNIT HESITATING AND JERKING LURCHING FORWARD AND GRINDING NOISE FROM DEAD STOP, DEALER DIDN'T SEEM TO THINK IT WAS A BIG ISSUE, WAS TOLD THEY WILL LOOK AT IT WHEN I RETURN TO HAVE MIRROR BLINKER R/R (PART ON ORDER) ALMOST HIT HOUSE WHEN PARKING THAT EVENING. UNIT ALSO LOST POWER AT 60 MILES PER HOUR WHEN DRIVING BUT MOTOR CONTINUES TO RUN, HAD TO PULL OVER IN A PANIC, UNIT WOULD NOT MOVE WHEN PUT IN GEAR EVEN WHEN GIVING FUEL, LIGHTS BLINKING (PRDL LIGHTS) ENGINE LIGHT BLINKING, SEEMS TO BE OK AFTER IT SITS FOR AWHILE. UNIT ALSO SEEMS TO NOT ENGAGE GEARS AS SPEED PICKS UP (STUCK IN LOW GEARS?). HELP US PLEASE, WE JUST PURCHASED THIS CAR USED FROM A FORD DEALER WHY WOULD THEY SELL US A CAR SO DANGEROUS? IT ALSO IS A FORD CERTIFIED UNIT, WE HAVE PUT LESS THAN 100 MILES ON THE CAR AND AFRAID TO DRIVE IT. WE ARE SENIOR'S LIVING ON A FIXED INCOME AND ARE A SCARED TO DRIVE THE CAR. SOMEONE IS GOING TO GET HURT, WE NEED THIS FIXED SOON, NO WAY TO GET TO THE DOCTOR. THE CAR HAS BEEN SITTING OUT FRONT FOR OVER A WEEK NOW NO CONTACT FROM THE DEALER YET. PLEASE HELP US, I HAVE OVER TWO MILLION MILES SAFE DRIVING RECORD (AWARDS....) WITH THE LARGEST TRUCKING COMPANY IN THE US WHEN I RETIRED 4 YEARS AGO, I KNOW HOW TO DRIVE AND I KNOW WHEN SOMETHING IS NOT SAFE!
NHTSA ODI 10971484
Apr 7, 2017Visibility & wipers
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING IN THE RAIN WITH THE WINDSHIELD WIPERS ON THE LOW SETTING, THE WIPERS SUDDENLY BEGAN TO OPERATE INTERMITTENTLY. THE FAILURE CONTINUED AFTER INCREASING THE WIPER SPEED TO HIGH. AFTER SHUTTING THE VEHICLE OFF AND RESTARTING THE ENGINE, THE FAILURE CONTINUED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.
NHTSA ODI 10971107
Apr 5, 2017Body & structure
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V643000(STRUCTURE) WAS RECEIVED IN SEPTEMBER OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 10970772
Apr 5, 2017Transmission & drivetrain
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHOOK VIOLENTLY. THE DEALER REPLACED THE TRANSMISSION, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE TRANSMISSION WAS REPLACED THREE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI 10970799
Apr 4, 2017Transmission & drivetrain
AUTOMATIC TRANSMISSION. CAR STUTTERS DURING WHEN YOU TRY TO QUICKLY ACCELERATE. WHEN TRYING TO ACCELERATE FROM FIRST GEAR INTO A TURN OR MERGING THE VEHICLE LOSES POWER AND HAS ALMOST CAUSED ME TO BE HIT SEVERAL TIMES SINCE PURCHASING IT. DRIVING IN URBAN AREAS IS A LOT OF TROUBLE AS YOU NEED TO QUICKLY GET YOURSELF ONTO THE STREETS BUT THE VEHICLE FAILS TO PERFORM LEAVING ME HAVING TO VERY SLOWLY ACCELERATE OUT OF FIRST GEAR AS TO NOT HAVE IT COMPLETELY LOSE POWER. THIS TRANSMISSION IS JUNK.
NHTSA ODI 10970400