What 1,671 owners told NHTSA about the 2014 Ford Explorer Police Intercept

SINCE WE BOUGHT THE CAR IN 2014 MY DAUGHTER HAS OFF/ON COMPLAINED OF NAUSEA AND HEADACHE WHEN SITTING IN THE REAR (THIRD ROW) OF THE VEHICLE. I BRUSHED IT OFF AS CAR SICKNESS BUT HAVE NOW SEEN REPORTS OF OTHERS WITH THE SAME PROBLEM. I AM CONCERNED IF WE HAVE A MALFUNCTION IN THE EXHAUST SYSTEM. I DON'T WANT ANY OF MY FAMILY BREATHING IN TOXIC FUMES WHILE DRIVING AND WOULD LIKE FORD TO STEP UP AND HAVE THE VEHICLES TESTED FOR THOSE OF US WHO HAVE HAD ISSUES.

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GASOLINE ONE EXHAUST SMELL INSIDE CABIN WHEN I ACCELERATE.

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TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING 70 MPH, EXHAUST FUMES ENTERED INTO THE CABIN OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.

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THE ESC ON MY 2014 EXPLORER LIMITED WILL ENGAGE FOR NO APPARENT REASON. THIS WILL OCCUR ON DRY OR WET ROADS, CITY OR HIGHWAY. THE SYMPTOM IS A ROUGHLY 1 SECOND ENGAGEMENT OF WHAT FEELS LIKE THE LEFT FRONT WHEEL. IT MAKES A GRINDING NOISE AND SLIGHT PULL TO THE LEFT. THERE ARE NO WARNING LIGHTS ILLUMINATED. THE DEALER HAS BEEN UNABLE TO FIND ANY CODES, ALTHOUGH THEY HAVE BEEN ABLE TO REPRODUCE THE PROBLEM WHILE THEY HAD IT FOR WEEK PERFORMING TEST DRIVES. THEY HAVE RESPONDED THAT WITHOUT ANY CODES, THEY CAN'T FIND THE PROBLEM. THEY HAVE A OPENED A TECH CASE WITH FORD. AT THIS TIME THEY'VE ADVISED TO KEEP DRIVING IT UNTIL IT BREAKS. I HAVE PROVIDED THE DEALER WITH VIDEOS OF THE ISSUE SO THEY CAN SEE THE DRIVING CONDITIONS. THIS HAS HAPPENED AT LEAST ONCE OR TWICE A WEEK FOR THE PAST COUPLE OF MONTHS.

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A MALFUNCTION OF THE ELECTRIC POWER STEERING SYSTEM OCCURRED, THE VEHICLE WARNING LIGHTS FOR THE STABILITY CONTROL AND THE STABILITY CONTROL SYSTEM OFF TURNED ON ON THE WARNING INDICATOR DASHBOARD. THIS CAUSE A LOSS OF STEERING ASSIST ON MY VEHICLE WHILE I WAS GOING UP TO BIG BEAR ON HIGHWAY 330. THE VEHICLE WAS VERY DIFFICULT TO STEER AND CONTROL MAKING IT A VERY UNSAFE AND DANGERS DRIVE. LUCKILY I WAS GOING AT A VERY SLOW SPEED DO TO TRAFFIC CONDITIONS. I DON'T KNOW WHAT COULD OF HAPPEN IF I WAS GOING AT THE SPEED LIMIT POSTED. THERE IS A RECALL ON THE 2011,2012,AND 2013 REGARDING THIS ISSUE "SUSPENSION & STEERING, MAY 29, 2014" THE FORD RECALL NUMBER IS 14S06. MY CAR IS STILL IN BIG BEAR UNABLE TO DRIVE ANYMORE STEERING WHEEL IS STUCK NOW THAT I PARKED IT.

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THE PAINT IS BUBBLING UP ON THE FRONT EDGE OF HE HOOD OF MY 2014 FORD EXPLORER AT 33,000 MILES.

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UPON ACCELERATION, THE INTERIOR OF THE VEHICLE BEGINS TO SMELL LIKE ROTTEN EGG. I HAVE NOTICED IT FOR AWHILE AND ASSUMED IT WAS A SMELL COMING FROM OUTSIDE. I BEGIN TO TAKE NOTE OF IT ONLY HAPPENING UPON ACCELERATION. I HAVE INFORMED THE DEALERSHIP WHERE PURCHASED AND THEY INFORMED ME THAT FORD IS AWARE OF THE PROBLEM BUT THAT THERE IS NO REPAIR/FIX FOR IT. UPON FURTHER RESEARCH, OTHER PEOPLE HAVE THE SAME COMPLAINT AND THAT IT IS CARBON MONOXIDE, WHICH IS TOXIC. I HAVE GRANDCHILDREN THAT I PICK UP FROM SCHOOL EVERY DAY AND DO NOT FEEL COMFORTABLE WITH THIS HAPPENING. THERE HAS BEEN NO FORMAL RECALL. WHAT INFORMATION CAN YOU GIVE ME? THANK YOU IN ADVANCE *TR

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SMELL OF GAS IN CABIN OF VEHICLE. MAKING PASSENGERS/DRIVER NAUSEATED. ALSO A SMELL OF GAS (NATURAL OR PROPANE) FROM OUTSIDE THE VEHICLE WHEN WALKING AROUND IT.

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TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT THERE WAS AN ABNORMAL EXHAUST ODOR IN THE CABIN OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS CONCERNED THAT THE VEHICLE WAS UNSAFE TO DRIVE THE CONTACT REFERENCED NHTSA ACTION NUMBER: PE16008 (ENGINE AND ENGINE COOLING, STRUCTURE). THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. UPDATED 05/02/17*LJ *CN

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CABIN OF VEHICLE SMELLS OF NATURAL GAS WHEN RUNNING AT IDLE AND DRIVING SPEEDS. *TR

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DRIVER'S SIDE WINDOW TRIM MOLDING HAS COME LOOSE TWICE. THIS IS A COMMON PROBLEM WITH NEWER MODEL FORD EXPLORERS. COST $200 TO REPAIR AND NOT COVERED UNDER EXTENDED WARRANTY. MINE CAME LOOSE WHILE DRIVING FORTUNATELY, OTHER'S HAVE FLOWN RIGHT OFF THE TRUCKS CAUSING A SAFETY ISSUE FOR OTHER VEHICLES BEHIND THE TRUCK. *TR

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THE HEADLIGHTS ON THIS VEHICLE ARE TERRIBLE. THEY BARELY ILLUMINATE THE ROAD IN FRONT OF ME. I FIND IT UNSAFE TO DRIVE AT NIGHT. ON CITY STREETS AT NIGHT THE PROBLEM ISN'T AS APPARENT, BUT WHEN I'M TRAVELING ON THE INTERSTATE OR ANY OTHER ROAD WITHOUT STREET LIGHTING, IF I'M APPROACHED BY AN ONCOMING VEHICLE IT'S AS IF I DON'T EVEN HAVE MY HEADLIGHTS ON. SIDE LIGHTING IS ALSO AN ISSUE WHEN TURNING AT NIGHT AS ITS NEARLY BLIND. IT'S A VEHICLE I REALLY ENJOY, BUT I'M CONSIDERING SELLING BECAUSE I FIND IT COMPLETELY UNSAFE FOR NIGHT DRIVING. *TR

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THE AFFECTED VEHICLES HAVE A PARKING BRAKE THAT MAY NOT FULLY ENGAGE WHEN APPLIED. AS SUCH, THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NUMBER 135, "LIGHT VEHICLE BRAKE SYSTEMS." CONSEQUENCE: IF THE PARKING BRAKE DOES NOT FULLY ENGAGE AND THE TRANSMISSION IS LEFT IN A GEAR OTHER THAN 'PARK' WHILE ON A SLOPE, THE VEHICLE MAY ROLL AWAY, INCREASING THE RISK OF A CRASH.

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WHEN THE EXPLORER IS STOPPED OR IN PARK WITH THE ENGINE ON AND THE HEAT ON YOU CAN SMELL A SULFUR/ROTTEN EGG SMELL INSIDE THE CABIN. LOOKS TO BE A EXHAUST LEAK. I KNOW THIS ISSUE IS ALREADY BEING INVESTIGATED AND HAVE READ UP ABOUT THE TECHNICAL BULLETINS RELATED TO THIS ISSUE AND MOST REVIEWS COME BACK TO SAY THE BULLETINS DID NOT FIX THE ISSUE. THIS IS A SERIOUS PROBLEM CONCERNING THE SAFETY AND HEALTH OF MY FAMILY OF NOT KNOWING WHAT KIND OF GAS WE ARE BREATHING IN. COULD BE CARBON MONOXIDE OR SOMETHING ELSE. A RECALL NEEDS TO HAPPEN FOR THESE VEHICLES.

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THE MOONROOF OVER THE BACK SEAT POPPED OUT AND SPIDERWEBBED WHEN THE FRONT PASSENGER DOOR CLOSED. SOME GLASS FELL INTO THE BACKSEAT. VEHICLE WAS PARKED AND OFF.

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TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND STALLED INTERMITTENTLY. THE VEHICLE STARTED ONLY AFTER THE BATTERY WAS CHARGED. THE CONTACT ALSO STATED THAT THE HEATING SYSTEM BECAME INOPERABLE AND THE CHECK ENGINE, SERVICE TRACTION, AND BATTERY WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS UNABLE TO BE STARTED OR DIAGNOSED. THE DEALER DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY FAILED. THE THROTTLE BODY WAS REPLACED AND REPROGRAMMED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,412. *TR

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TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHEN THE ENGINE WAS RUNNING, AN EXHAUST ODOR WAS PRESENT INSIDE THE VEHICLE. THE CONTACT SUGGESTED THAT THE VEHICLE MAY BE INCLUDED IN NHTSA ACTION NUMBER PE16008. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS AN EXHAUST LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.

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MY HUSBAND AND I WERE DRIVING ONTO THE HIGHWAY, GOING LESS THAN 50 MPH, WHEN WE HEARD A VERY LOUD EXPLOSION THAT RATTLED OUR HEADS AND MADE OUR EARS RING. THERE WASN'T ANYTHING THAT HIT US OR THAT HAD FELL ON SUNROOF AT ALL SO WE WERE BOTH IN SHOCK AS TO WHAT HAD HAPPENED. WE BOTH LOOKED UP TO SEE THAT OUR FRONT SUN ROOF HAD EXPLODED AND IN A QUICK PANIC WE TRIED TO SHUT THE SUNROOF TO KEEP THE GLASS FROM FALLING ON US BUT WERE NOT ABLE TO CLOSE IT IN ENOUGH TIME AND GLASS FELL ALL OVER US AND FLEW INTO THE BACK HITTING OUR KIDS. WE TOOK THE NEXT EXIT TO NEAREST GAS STATION TO STOP AND MAKE SURE NO ONE WAS BLEEDING OR CUT. THE EXPLOSION WAS SO LOUD WE WERE ALL SHAKEN UP. LUCKILY THERE WAS A NEARBY CAR WASH TO VACUUM THE DEBRIS OFF OF EVERYONE AND CALM DOWN THE SCARE THAT PUT US IN PANIC. WE DIDN'T WANT GLASS FLYING OFF AND HITTING OTHER VEHICLES AROUND US. WE TOOK PHOTOS AND INVESTIGATED THE VEHICLE FOR POSSIBLE EVIDENCE AS TO WHY OUR SUNROOF EXPLODED. TO OUR FINDINGS THERE WAS NO OTHER POSSIBLE ANSWERS OTHER THAN OUR SUNROOF CLEARLY JUST EXPLODED OUT OF NOWHERE. AND WE STILL HAD 2 HOURS TO DRIVE ON HIGHWAY TO GET HOME AT NIGHT. I'M WORRIED FOR THE SAFETY OF MY KIDS BECAUSE WE HAVE A BIGGER SUN ROOF BEHIND THIS SMALL ONE THAT IS RIGHT ABOVE THEIR SEATS AND I'M SURE IT COULD EXPLODE NEXT. I HAD TO PLACE MY SONS BLANKET ABOVE THEIR HEADS TO KEEP THE GLASS THAT WAS STILL ATTACHED FROM CRUMBLING AND FALLING ON THEM OR IN THEIR EYES DURING THE REST OF THE WAY HOME. THE GLASS WAS CRUMBLING LIKE COOKIE CRUMBS AND IT WAS NOT SAFE FOR THEM IN THE BACK AT ALL. THIS IS A HUGE SAFETY ISSUE FOR ALL PEOPLE IN THE VEHICLE, INCLUDING SURROUNDING VEHICLES AND ROAD SAFETY THAT SHOULD NOT BE IGNORED OR TAKEN LIGHTLY. *TR

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CAR HAS EXHAUST FUMES COMING INTO THE VEHICLE FORD HAS AN INTERNAL BULLETIN ON THIS ISSUE BUT IS STILL CHARGING CUSTOMERS TO FIX THE ISSUE IF OVER THE 36,000. THE EXHAUST PIPES NEED TO BE REDONE, ADDITIONAL INSULATION ALONG WITH A MUFFLER THAT POINTS DOWN VS POINTING UP INTO THE VEHICLE. FORD IS NOT RUSHING TO FIX THIS CARBON MONOXIDE ISSUE!

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WE WERE DRIVING DOWN I-95 NORTH IN SOUTH CAROLINA AND ALL OF A SUDDEN WE HARD A LOUD POP. IT SOUNDED LIKE WE BLEW A TIRE. WHEN WE GOT OUT TO LOOK, THE FRONT PASSENGER DOOR WINDOW HAD A CRACK IN IT. THE CRACK CONTINUES TO GROW, TRAVELING DOWN FROM THE CENTER OF THE TOP OF THE WINDOW TOWARDS THE CAR FRAME BY THE SIDE VIEW MIRROR. YOU CAN BARELY FEEL IT ON THE OUTSIDE OF THE WINDOW AND ON THE INSIDE YOU CAN'T FEEL IT AT ALL. *TR

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WINDSHIELD TRIM BLEW OFF WHILE DRIVING ON THE HIGHWAY. *TR

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WE WERE PARKED AT A STORE AND ALL OF A SUDDEN, WATER STARTS DRIPPING INTO THE EXPLORER FROM THE SUN ROOF, WHERE THE BUTTONS ARE TO TURN ON THE FRONT INTERIOR LIGHTS. WE OPENED THE SUN ROOF AND LOOKED, AND THERE WAS A PUDDLE OF WATER JUST SITTING THERE. SO NOW YOU HAVE TO DRIVE WITH A TOWEL NEXT TO THE GEAR SHIFT.

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TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V245000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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THE VEHICLE HAS A STRONG EXHAUST SMELL (SULFUR, ROTTEN EGG, IMPROPERLY BURNED FUEL, ETC) COMING INTO THE CABIN OF THE VEHICLE WHEN GOING UPHILL, FAST ACCELERATION OR PASSING A VEHICLE. I HAVE CARRIED THE VEHICLE TO THE FORD DEALER AND REPORTED THIS COMPLAINT SEVERAL TIMES. ON MY LAST COMPLAINT TO THE DEALER, THE SERVICE DEPARTMENT STATED THERE WAS A FACTORY TSB ISSUED FOR THIS PROBLEM. THE DEALER ORDERED THE PARTS FOR THE TSB AN WE CARRIED THE VEHICLE BACK TO THE DEALER AND LEFT IT FOR TWO DAYS FOR THEM TO COMPLETE THE REPAIR. THE ODOR PROBLEMS STILL EXISTS. I HAVE A 4 YEAR OLD GRANDDAUGHTER WITH ASTHMA AND OTHER BREATHING PROBLEMS. I HAVE CARRIED HER TO SCHOOL AND PICKED HER UP EVERYDAY IN THIS VEHICLE FOR THREE YEARS NOW. I WONDER IF HER HEALTH COULD BE AFFECTED BY THIS DEFECT?

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TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE CONTINUED TO RUN AFTER THE IGNITION WAS TURNED OFF. THE FAILURE RECURRED AND DRAINED THE BATTERY. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000.

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