What 1,671 owners told NHTSA about the 2014 Ford Explorer Police Intercept

PASSENGER SIDE WINDSHIELD TRIM PEELING BACK AND SEPARATING FROM THE WINDSHIELD, HEAVY VIBRATION NOISE OCCURS AT SPEEDS OVER 15 MPH, AT 65 IT IS DEAFENING. NO ACCIDENT, NO ROUGH TRAVEL, THIS IS A SOCCER MOM CAR, THAT GOES TO SCHOOL, SUPERMARKET AND HOME. NO ROUGH HISTORY OF WASHES. OTHER ISSUES LISTED ONLINE HTTP://WWW.CARCOMPLAINTS.COM/FORD/EXPLORER/2014/WINDOWS_WINDSHIELD/WINDSHIELD_TRIM_FALLING_OFF.SHTML

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TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V245000 (SUSPENSION) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER AND DEALER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, AN ABNORMAL FUEL ODOR WAS PRESENT INSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. DUE TO THE ODOR, THE CONTACT'S CHILD BEGAN TO COUGH SEVERELY WHEN IN THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000.

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WE HAVE BEEN HAVING EXHAUST SMELLS IN THE CABIN SINCE WE BOUGHT THE VEHICLE AND NOW I SEE THERE ARE MANY OTHERS. I WANT TO SUE FORD AND GET MY MONEY BACK FOR THE VEHICLE.

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NOTICED A STRONG ODOR THAT SMELLS LIKE NATURAL GAS INSIDE OF THE CAR. THE ODOR BECOMES WORSE WHEN THE HEAT IS RUNNING. IT IS MOST NOTICEABLE WHEN IN MOTION HOWEVER THE SMELL CAN BE DETECTED OUTSIDE OF THE VEHICLE WHEN IT IS TURNED OFF.

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I BOUGHT A BRAND NEW 2014 FORD EXPLORER AND THE EXTENDED WARRANTY AT THE TIME OF PURCHASE. THE EXHAUST FUMES COMING INTO THE VEHICLE DURING ACCELERATION AT HIGHWAY SPEEDS. I TOOK THE TRUCK IN TO WHILE IT WAS UNDER THE BUMPER TO BUMPER TO BE FIXED AND WHAT WAS DONE AT THE TIME WAS REPROGRAMMING EXHAUST AND AC INTAKE. THIS DID NOT FIX THE EXHAUST PROBLEM BUT DID IMPROVE THE SMELL AND HOW OFTEN IT OCCURRED . I RECENTLY TOOK MY TRUCK INTO GET THE EXHAUST FIXED AND THEY WILL NOT FIX IT BECAUSE IT IS PASSED THE BUMPER TO BUMPER BUT THIS IS THE SAME PROBLEM TOOK IN TO BE FIX PRIOR.

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WHEN ACCELERATING TO MERGE ONTO THE HIGHWAY FROM AN ONRAMP, A DAILY EVENT FOR ME, A STRONG EXHAUST ODOR FILLS THE CABIN. IT LINGERS A LONG TIME AND I HAVE TO ROLL DOWN THE WINDOW TO CLEAR THE AIR. IT'S NOT ONLY ANNOYING, I'M AFRAID THERE ARE HEALTH RISKS INVOLVED.

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EXHAUST FUMES LEAKING INTO CABIN CAUSING FAMILY TO BREATHE IN FUMES. IT HAS HAPPENED SINCE WE BOUGHT THE CAR NEW. IF THE VEHICLE AC IS IN RECIRCULATING MODE AND YOU ACCELERATE, FUMES FILL THE CABIN FOR A SHORT PERIOD OF TIME. WE ALWAYS HAVE TO ROLL DOWN THE WINDOWS TO LET THE FUMES OUT. IT HAPPENS ESSENTIALLY EVERY TIME YOU DRIVE THE CAR . I CALLED FORD DEALER AND THEY SAID THAT THERE ARE NO COMPLAINTS THEY HAVE SEEN. CAUSES HEADACHES AND NAUSEA.

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ABOUT A MONTH AGO I STARTED NOTICING A STRANGE EXHAUST ODOR INSIDE MY VEHICLE WHILE THE VEHICLE WAS BEING DRIVEN. IT MADE ME FEEL NAUSEATED AND DIZZY WHILE DRIVING.

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WHEN DRIVING MY EXPLORER I SMELL VERY STRONG EXHAUST FUME SMELLS THAT GIVE ME HEADACHES. IT HAPPENS ALMOST DAILY WHILE DRIVING IT FOR THE PAST YEAR.

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THERE IS A FOUL ODOR COMING FROM THE DRIVERS SIDE VENTS/OUTSIDE VENT JUST ABOVE THE HOOD. THE VEHICLE IS IN MOTION BOTH ON CITY STREETS AND HIGHWAY. IT CAN COME AND GO WITHIN THE CABIN AND YOU CAN USUALLY SMELL IT OUTSIDE THE CAR WHEN IT STOPS MOVING. I BROUGHT IT IN TO BE FIXED AND DESPITE THIS HAPPENING TO HUNDREDS OF CARS (I DIDN'T KNOW THAT AT THE TIME), THE DEALERSHIP SAID THAT I PROBABLY SUCKED SOMETHING UP. AFTER SAYING IT WAS PROBABLY THE FILTER AND THEN USING A DEVICE TO CLEAN OUT THE AIR BOX, THE SMELL IS STILL THERE.

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DRIVING ON THE HIGHWAY GOING ABOUT 65 MILES PER HOUR, PASSENGER WINDSHIELD SIDE PANEL FLEW OFF THE MY 2014 FORD EXPLORER TRUCK THAT COULD HAVE CAUSED DAMAGES TO OTHER VEHICLES BEHIND ME OR EVEN AN ACCIDENT. I JUST BOUGHT THE VEHICLE FROM A DEALERSHIP ABOUT 2 MONTHS AGO. I NOTIFIED THE DEALERSHIP AND WAS TOLD THE PART IS NOT UNDER EXTENDED WARRANTY AND I WOULD HAVE TO PAY OVER $200 TO GET THE PANEL REPLACED.

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MY 2014 EXPLORER WHEN SHIFTED INTO PARK AND ENGINE TURNED OFF AN ALERT ON CLUSTER PANEL SAYS "TRANSMISSION NOT IN PARK". SOMETIMES I HAVE TO START ENGINE, PUT SHIFTER IN REVERSE THEN BACK INTO PARK, TURN ENGINE OFF AND THE ALERT ON CLUSTER PANEL SAYS "TRANSMISSION NOT IN PARK" SOMETIMES I HAVE TO GO THROUGH THIS SCENARIO SEVERAL TIMES BEFORE THE LEVER WILL ACTUALLY BE IN PARK. THE 2014 EXPLORER PURCHASED JULY 26TH 2013 HAS 17,646 MILES. I WOULD LIKE A RESPONSE TO MY PROBLEM AS SOON AS POSSIBLE. THANK YOU

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EXHAUST SMELL IN CABIN WHILE HVAC ON AND WINDOWS UP. THIS IS MOST NOTICEABLE WHILE ACCELERATING AND AFTER COMING TO A STOP.

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I PURCHASED MY EXPLORER IN MAY OF 2014. THE FIRST TIME I ACCELERATED AND REACHED 3000-3500 RPMS (A USUAL PASSING SITUATION) I EXPERIENCED A STRONG EXHAUST ORDER INSIDE THE VEHICLE. ALTHOUGH NOT THE USUAL "BURNING OFF" SMELL OF A NEW ENGINE, I INITIALLY DISMISSED THE ODOR AS SOMETHING ASSOCIATED WITH A NEW VEHICLE. AFTER SEVERAL WEEKS AND MANY INSTANCES OF EXHAUST ODOR I KNEW SOMETHING WAS WRONG. I COULD NOT EVEN ACCELERATE UP A HILL JUST TO KEEP PACE WITH TRAFFIC FLOW WITHOUT NEEDING TO OPEN WINDOWS TO ELIMINATE THE TOXIC SMELL. I FIRST COMPLAINED TO MY LOCAL FORD DEALERSHIP DURING A ROUTINE SERVICE OIL CHANGE. SOME REPAIRS WERE MADE IN MAY OF 2016.. THIS REPAIR DID NOTHING TO SOLVE PROBLEM. SO IN SEPTEMBER 2016 THE DEALERSHIP RE-SEALED THE REAR OF VEHICLE. IT WAS FINE FOR TWO WEEKS. FOR A FEW WEEKS AFTER THAT THERE WAS A SLIGHT EXHAUST SMELL BUT AS TIME HAS PASSED THERE ARE TIMES WHEN SMELL IS STRONGER. MY HUSBAND AND I HAVE HAD EXPLORERS SINCE 1992 AND LOVED THEM AND NEVER HAD ANY PROBLEMS. I HATE THIS 2014 EXPLORER!! PLEASE NOTE THAT I HAVE DOCUMENTATION (RECEIPT/STATEMENT FROM FORD DEALERSHIP). ALSO NOTE THAT THIS IS AN ONGOING PROBLEM; THEREFORE, I CAN'T NOTE A SPECIFIC DATE. BECAUSE THE DATE FIELD IS REQUIRED INFORMATION I SELECTED JUNE 2014.

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EXHAUST FUME SMELLS IN PASSENGER COMPARTMENT , WHILE ON, PARKED AND IN MOTION UNDER 45 MPH

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TAKATA RECALL CUANDO LO MANEJO SE MUEVE MUCHO ES DIFCIL DE CONTROLAR A 60 MILLAS PARESE UN BOTE 🚣 SE MUEVE DE LADO A LADO COMO SI PATINARA MAS EN EL FREEWAY ES MUY RIESGOSO

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QUICK ACCELERATION WAS REQUIRED BECAUSE OF ANOTHER VEHICLE CROSSING INTO MY LANE. I STEPPED ON THE ACCELERATOR AND ALL OF A SUDDEN MY VEHICLE BEGAN ACCELERATING BY ITSELF EVEN THOUGH MY FOOT WAS NOT TOUCHING THE ACCELERATOR PEDAL. I STEPPED ON THE BRAKES AND IT BEGAN TO SLOW DOWN.....HOWEVER, WHEN I LET OFF THE BRAKE THE ACCELERATION CONTINUED AND THE ENGINE RPM JUMPED VERY HIGH. I STEPPED ON THE BRAKES AGAIN AND THE VEHICLE BEGAN TO SLOW. I THEN LET OFF THE BRAKES AGAIN AND THEN ONCE AGAIN THE VEHICLE BEGAN ACCELERATING FAST AND THE RPM SKYROCKETED. I WAS ABLE TO STOP MY VEHICLE AND PUT IT INTO PARK. WHILE THE ENGINE WAS STILL RUNNING I RELEASED THE BRAKE PEDAL. THE ENGINE RPM JUMPED EXTREMELY HIGH AGAIN. I TAPPED THE ACCELERATOR PEDAL WITH MY FOOT A COUPLE TIMES AND IT RELEASED OFF OF THE FLOOR. I TURNED THE IGNITION OFF. I WAITED A COUPLE SECONDS AND THEN TURNED THE ENGINE BACK ON. THE PROBLEM DISAPPEARED. AFTER I GOT HOME, MY HUSBAND WAS CURIOUS IF THE FLOOR MAT MAY HAVE GOTTEN IN THE WAY. HE TRIED TO RECREATE THE PROBLEM OF THE ACCELERATOR STICKING TO THE FLOOR BY WEDGING THE FLOOR MAT AGAINST IT. HE WAS UNABLE TO HOLD THE ACCELERATOR TO THE FLOOR BY WEDGING THE FLOOR MAT AGAINST IT.

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AFTER A KNOCK WAS DISCOVERED WHILE TURNING I TOOK THE VEHICLE IN TO FORD ASSUMING I WAS UNDER WARRANTY. THEY IDENTIFIED A CODE (NOT AVAILABLE) AND DIAGNOSED THE PROBLEM TO BE WITH THE "STEERING GEAR BOX ASSEMBLY", SPECIFICALLY THE RACK AND PINION. AFTER RESEARCHING THE PROBLEM ON THE INTERNET I FOUND MULTIPLE OCCURRENCES OF SIMILAR MISHAPS, SOME RESULTING IN LOCK UP OF THE STEERING COMPONENT. FORD INFORMED ME THAT WE EXCEEDED THE MILEAGE PORTION OF THE WARRANTY BUT NOT THE YEARS (VEHICLE IS 2 1/2 YEARS OLD). THEY ALSO INFORMED ME THAT BECAUSE I WAS OUT OF WARRANTY DUE TO MILEAGE, THEY WOULDN'T COVER THE REPAIRS AND QUOTED $2200 IN REPAIRS. $1500 FOR PARTS AND THE REST FOR LABOR. I BELIEVE THIS TO BE A SAFETY ISSUE DUE TO THE POTENTIAL TO LOCK UP THE STEERING RESULTING IN COLLISION. I HAVE RESEARCHED THE REPAIR AND CAN OBTAIN THE SAME PART NUMBER FOR APPROX. $650 AND LABOR AROUND $700. THERE ARE DOCUMENTED RECALLS ON FORD EXPLORERS UP TO 2013, BUT FOR SOME REASON 2014 IS NOT INCLUDED.

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STRONG GASEOUS ODOR IN AND AROUND THE VEHICLE FROM TIME TO TIME, SIMILAR TO MANY OTHER REPORTS FOUND IN ONLINE ARTICLES. SMELLS LIKE SOMETHING IN THE EMISSIONS IS GETTING INTO THE VEHICLE, AND CAN BE SMELLED WHEN FOLLOWING THE VEHICLE, TOO. ODOR IS NOTICEABLE RANDOMLY, SOMETIMES WHEN IN MOTION, SOMETIMES ONCE THE VEHICLE IS STARTED, AND SOMETIMES WHEN IT IS STATIONARY. THIS HAS BEEN OCCURRING IN THIS 2014 EXPLORER LIMITED SINCE WE BOUGHT IT PRE-OWNED IN 2015. THIS PROBLEM WAS REPORTED TO THE DEALER AND NO KNOWN ACTION WAS TAKEN. IF I RECALL CORRECTLY, THEY SAID SOMETHING TO THE EFFECT OF, "WE HEAR ABOUT THIS, BUT IT'S JUST THE CATALYTIC CONVERTER GETTING BROKEN IN." WE FOUND THAT ODD CONSIDERING THE VEHICLE WAS 1 YR OLD WHEN WE PURCHASED IT AS A PRE-OWNED VEHICLE. WE WILL BE TAKING IT BACK TO THE DEALER FOR FURTHER INSPECTION AS SOON AS POSSIBLE CONSIDERING NEW REPORTS OF PROBLEMS IN THE NEWS. A SERVICE REPORT IS ON FILE FROM MAY OR JUNE 2015. ANOTHER WILL LIKELY BE WITH THE DEALER VERY SOON, AS OF 2/23/17.

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FREQUENTLY GET EXHAUST FUMES IN THE CABIN OF THE VEHICLE, FOUL SMELLING. GENERALLY OCCURS AFTER DRIVING AND THEN COMING TO A STOP AT A LIGHT, THERE IS A NOTICEABLE FOUL EXHAUST SMELL IN THE CABIN. I'VE SEEN THIS COMPLAINT ON THE NEWS AND WAS HOPING THEY WOULD COME UP WITH A FIX AND A RECALL.

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EXHAUST SMELL IN CABIN WHILE DRIVING

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I HAVE SEEN ON THE LOCAL NEWS THAT SOME VEHICLES IN THE MAKE, MODEL AND YEAR OF MY VEHICLE MAY CONTAIN CARBON MONOXIDE POISONING. I HAVE BEEN EXPERIENCING HEADACHES WHILE DRIVING OR RIDING IN MY CAR. AND AT TIMES I HAVE SMELLED THE PRESENCE OF EXHAUST SMELL WHILE RIDING OR DRIVING.

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I PURCHASED MY VEHICLE A LITTLE OVER 1 YEAR AGO AND HAVE BEEN EXPERIENCING A FOUL ODOR, ROTTEN EGG, SOMETIMES EXHAUST SMELL IN MY CAR WHEN ACCELERATING AND MY VEHICLE IDOLS VERY HARD. IT DOES IT WHEN DRIVING ON A CITY STREET, OR FREEWAY. I HAVE 2 SPECIAL NEEDS CHILDREN AND DONT FEEL SAFE DRIVING MY VEHICLE. AND NOW THAT I THINK ABOUT IT, THEYVE BEEN SICK MORE SINCE IVE OWNED THE VEHICLE. HMM..

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FOR ABOUT SIX TO EIGHT MONTHS, I HAVE BEEN SMELLING A FOUL (ROTTEN EGGS/SULPHUR) ODOR IN MY CAR. I NOTICE IT ON MY COMMUTE ABOUT THE SAME PART OF MY TRIP EACH DAY, WHICH IS THE POINT AT WHICH I AM ABLE TO ACCELERATE GETTING ON TO A TOLL ROAD AND OTHER PARTS OF MY DRIVE. IT NEVER OCCURRED TO ME THIS MIGHT BE RELATED TO MY CAR; THEREFORE I HAVE SEEN SEVERAL DOCTORS AND HAD A SINUS CT SCAN TO TRY TO DETERMINE WHY I AM SMELLING THIS ODOR. A FAMILY MEMBER TOLD ME JUST THIS PAST WEEKEND ABOUT A STORY SHE HEARD ON CBS THAT NOW STARTS TO MAKE THE FOUL SMELLS MAKE MORE SENSE TO ME. I HAVE ALSO HAD INCREASED HEADACHES THIS PAST YEAR, AND HAVE ALSO BEEN SEEING A SPECIALIST. I NOW WONDER IF MY INCREASED HEADACHES MAY ALSO BE TIED TO THE POSSIBLE EXHAUST ISSUE WITH MY CAR. PLEASE ADVISE HOW I SHOULD PROCEED. I HAVE ALSO ORDERED A PORTABLE CARBON MONOXIDE SENSOR TO KEEP IN MY CAR TO ENSURE MY SAFETY UNTIL FORD IS ABLE TO RESOLVE THIS MATTER.

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